I have nothing but good things to say about The Chapel. I recently bought a motorcycle and was having some issues with it so I had them look it over and they did a great job. Karl was really professional and helpful. Certainly takes pride in his work. He made sure I was taken care of and that my bike was running correctly. I had a great experience and will definitely be coming back for all my motorcycle related needs in the future! Thanks guys.
Bought an aftermarket spoke for my hd and took it in to have the tire swapped. The wheel was sent with the wrong bearing which I didnt catch until at home trying to install. Chapel had me run it down as they were closing and got it finished the following day(saturday). I feel they went out of their way to fit me in and I feel the quality/knowledge they have is superb.
Ive been taking my bike here for the last 5 years and these guys have been nothing short of amazing. Very knowledgeable, honest, professional, and friendly.I took my Street Bob in recently because something just didnt feel right when I was out riding and I was hearing some strange sounds. Turns out my rear wheel bearing was trashed and just about to fall out. Had I ridden it any longer, I might not be here today. These guys quite literally saved my life and I couldnt be more grateful. The damage ended up ruining my rear wheel components so I ended up needing a whole new wheel. Robin went above and beyond to try and find me a replacement. Everything was out of stock or on backorder but she ended up finding me a used wheel on eBay.Just got the Bob back today and its perfect!Karl knows my bike inside and out and I fully trust him when it comes to the work he does. Couldnt ask for a better local shop and I will continue to give these guys my business as long as Im in SLC!
Hands down one of the Best Shops in Utah. They take great pride in their work and it shows. From your first visit you feel welcomed. Entire staff is Friendly and Knowledgeable. Had some New Apes installed, Karl killed it. Position is perfect. Went above and beyond. Reminded me to come back if i need any adjustments at all. Only Crew around i trust leaving my bike with. Whole staff is amazing. Dont take my word for it, go down and meet them for yourself. You wont be disappointed.
Brought my bike here as part of an Insurance claim. Overall, I was really pleased with the service: they were friendly, and even let me pay what the claim wouldnt cover in chunks, while letting me take my bike home, which made life a lot easier. Only complaint was that I had a severed wire causing my electrical system to die, which a thorough teardown would have discovered, resulting in having to bring the bike in multiple times; however, when I kept having to bring it in, they were understanding and more than willing to take another stab at trying to solve the issue. Overall, I would definitely recommend them, and when I get another bike to replace my stolen one, I will definitely work with them.
Recently relocated from out of state, multiple recommendation to go here. I won’t take my bike to be serviced at Harley and much prefer a smaller local shop. I loved my old shop and I think I’m gonna love this shop to. They did great on mine and my husbands Dynas
This was our first time on a charity ride chapel Motorcycle shop sure know how to through an event!! Great experience all around good people! Cant eat for the next one! Also they have a lot of cool stuff in their shop!
Just brought my bike home last night and she runs Great! They did some Major engine work and Full complete service. These people take Pride in their work. They took good care of my bike and it Wasnt sticker shock when I received the bill. Ill be telling my friends
The chapel Motorcycle shop is by far the best place to have your motorcycle serviced!! They don’t just take care of your needs and problems with your bike but they make you feel like family every time you walk in the door! They provide the best routine maintenance and upgrades in the state. Why take your bike to a dealership and have them treat you like just another customer when you can go to the chapel and be welcomed into the family.
When in with no budget to have my bike customized, was told they only work on Harleys. Um, ok.
The very best place for all of your motorcycle needs carl the owner is very informative there prices are by far the best if you need anything done on your motorcycle dont wait get to. The Chapel motorcycle shop now
Staff is very friendly great bunch of people. They do great work
These guys are the best! The did repairs on my Fatboy after a fender bender. They worked great with my insurance. Kept me in the loop every step of the way. Quality of work is top notch. Thing rides like its brand new! I will be going back for all my motorcycle needs. Had them do some custom seat work while it was in the shop and couldnt be happier with how it turned out. A++++++++. I would recommend them to anybody.
Love this Place.They go above and beyond.Great family atmosphere and they a dog Friendly..
Greatest shop on earth. I took a bike there once, and I was hooked. The quality work and great customer service alone are enough to keep me going back, but they always take the time to make sure I understand what needs to be done, what systems are impacted, and what their recommendations are without being pushy, and they recommend a timeline of how long before I need to perform any additional work whether I do it myself or have them do it... I’ve had them work on multiple different HD models as well as metric bikes, and they treated the experience just as amazing with every bike no matter how big or small it was, or where it was made. Would definitely recommend!!
Great shop, great people and awesome work
Truly the best motorcycle shop and group of professionals I’ve ever worked with. The owner has set the standard in service and honesty that few shops around the country could match. When I take my bike in for service, upgrades or repairs I am fullyconfident that the professional mechanics in this shop will listen to my concerns and wants, then add their expertise and experience - and together - I end up with exactly to best possible results for my bike! The Chaple is worth every penny. God Bless you all Fam! 👊🏽
These guys and gal are the best! Super friendly and accommodating to my needs. Great quality work and parts!!!
Having an issue with a tire is no big thing for this company, took very good care of me
I was looking for a motorcycle shop to service my Road King. I called just about every shop in town. But when I called The Chapel, Robin took my call, was very professional, asked me what I wanted done. She called me back pretty quick with a very fair quote. So I booked it. She is the reason I chose The Chapel. Other shops said bring it in, and thats about it. Even though they were booked out a couple of weeks, she said bring it by and my guys will get to it. 3 days later, all done. Couldnt be happier. All work specified was completed and had a complete list of all work performed. Some things were done just because. Bike was clean and ready to ride when I arrived. Thank you guys so much! Stoked to find this place. If youre considering a place to bring your bike, look no further. Get it done.
This is an amazing shop all the workers are very nice and knowledgeable if you want something done right come here. The shop is very clean. And this is a very trustworthy environment I would recommend for everyone
First customer to ever walk through the front door and I have spent endless amounts of time in this shop the owners are hands on thorough and fun to be around if your looking for an amazing motorcycle experience from custom changes to normal 5ks theyve got you covered they also have a custom embroidery shop and will help walk you through any project you have two thumbs way up. I love the chapel squad
Love the chapel great people great atmosphere good work its like family
Great service, even at a last minute notice. Was headed home (685 miles to go) and needed new tires. On a Saturday they took the time and got me in and even stayed over their operating hours to get me back on the road. Awesome people and great customer relations. Thank you all!
Dont take your bike anywhere else. these guys will blow you away1- they get you in reasonably fast, especially during busy season. I needed some work done before a upcoming ride to Colorado.. they noted it and ensured it was ready.2. Robin in the front is friendly and she knows bikes. She runs through the work order; everything is transparent and priced fair. She sets reasonable expectations and keeps you updated3. Sam worked on my bike. (but all the techs seem awesome) The owner is in there turning a wrench too. They give you repair options before doing the work. They give their opinion and respect yours. they understand your budget and you can tell they love bikes.4. Their bid was spot on. (I ended up asking for some additional work, but everything they quoted is what they charged)5. They act like they appreciate the business, and whats more... the community.Overall a WAY Better experience than Ive had with any other shop.The world needs more Chapels.
Went way above and beyond. They have made me a customer for life.
Robyn and the crew are absolutely the best! Theyve done expert work on my 2005 Honda VTX1300 and my bike has never rode better! Thank you!
Awesome customer service. They are dedicated professionals who care about their customers.
I had a really amazing experience with The Chapel. I received a $500 GC at a charity ride for my motorcycle. They were welcoming and friendly to work with. Not only did they put new bars on my bike but they helped me select new grips as well. They they helped me with placement and style choice. When I got the bike back, I got a few miles down the rode and the bars started to slouch. This is where their customer service exceeds all. They cam all the way up to Clinton, UT to pick the motorcycle back up, and haul it back to their shop to replace the bars positioning and had the bike back to me the following day. When the bars slouched, they actually touched and scratched my gas tank. They owned up the problem, and are currently repainting my tank and fix the scratch. This kind of customer service is exactly why I will continue to take my bike to them and refer them. I can rest assured my bike will always be taken care of and Ill be treated with extreme care. Thanks so much you guys. You are amazing.
Great shop, good prices.
Great shop! I trust them with my Victory.
I took my road king in for some work and these guys took amazing care of me. I felt welcomed from my first interaction. When I picked my bike up I was surprised by the guys when they had took it upon themselves to fix my cable line on my ape hangers so it wasnt as tight when I turn. That was greatly appreciated. I will only take my bike here for any servicing.
I took my dads bike to The Chapel to have it worked on. I needed help getting the clutch adjusted. Initially they did a great job. They identified the issue and got my bike back to me rather quickly and running better than it had in a long time. Not 24 hours after I had gotten the bike back however, I noticed a terrible rattle. The chain tensioner bolts had been left loose and had completely come out. This could have completely destroyed my bike. When I called the Chapel and asked them to make it right I was told it wasnt their fault and they wouldnt do anything about it. They would not even replace the gasket I had to take off to identify the problem. Once again I was told it wasnt their problem.I ended up taking the bike to White Knuckle who identified the new issue right away, fixed it and once again Okies (my dads) bike is running like it should. I appreciate what the Chapel did as far as fixing my clutch issue quickly but I am very disappointed that they wouldnt take responsibility and fix their mistake. I am not sure if it was because I am not a high priority customer or if this is just the way they do business but I do know I wont be taking my bike back.
Great place. No issues with what I needed. Ownef was awesome to deal with.
Best service and friendly employees. I highly recommend Chapel.
Took my bike to these guys after a motorcycle accident. They were very good at scheduling my bike in for a repair and helping me out with the insurance claim. They seem very friendly and knowledgeable. The only issue that I had was their turnaround time, bike has been there for nearly a month, and that’s due to the paint shop they go through not this shop itself. There were some miscommunication issues but they were able to resolve it.I’ll post an update once I get my bike back, but so far happy with their professionalism, just wish they had a better turnaround time, or use a different paint shop.
Great shop focused on getting you back out riding! Up front pricing and great at explaining what your getting done! And have a detail shop to bring that shine out!
Wished I lived closer. Its a good shop. I would trust them to work on my beloved harley
Best pleace for your bike. The customer service is excellent and they getbthe job done for a decent price
When I first dropped my bike off it took a moment to get started on it since the shop was working on a custom job. So, I started to think that maybe I should have taken my bike elsewhere. Then they started to work on it. After that I now know I wont take my bike anywhere else. They are great mechanics it would be easy to argue that possibly best in the valley. Karl was very personable and was excellent at giving me updates and options.
Good place to get your Bike Serviced. Highly Professional. Satisfied.
Super friendly, extremely helpful. Love that the owner is so involved in customer service that he helps everyone out-employee or customer. Great shop that spends the time with you to help you out, unlike some of the bigger shops that either ignore your there or hurry and rush you out
I received amazing service. They not only fixed my friends bike, they went above and beyond any other bike shop service I’ve ever seen. Their pricing is spot on. Great place! Wonderful customer service
Great placeSuperior customer serviceFun and energetic atmosphereFamily-owned businessThey make you feel like you are part of the family
Hands down the best shop in town. They really care about you as a person and will go the extra mile to make sure you are safe out there on the road. Very friendly and helpful! I Recommend them for all your Motorcycle needs!
We went in to find fuel line, Colby helped us. He was very helpful. He took the time to listen.
Nothing but Nice! I want to say thanks to Joel for spending a the time to fix my wiring on my tack. These guys know their way around a bike. They take the time to do it right. Awesome group of guys!!
They could not help install tires on my sports bike but they referred me to someone that could! Not only were they able to, price was cheap! Adam is even able to get me in the same day!!If they cant help ya here they sure can steer ya in the right direction, thanks Chapel!
Amazing place on my first visit I was welcome just like family they have great prices a lot of inventory so good I scheduled up air ride for my bike and a service I also went on a ride with the chapel it was run very professional, nice slow ride with a enjoyable view of the river highly recommended!!
Knowledge on metric is a joke here.
I’m having trouble figuring out how to post pics of the work they did, check out FB or IG for it instead. I just want to make sure they get the best reviews! They are so wonderful. Beyond reasonably priced, I feel like they might have undercharged me. They threw in a free rewiring surprise for me. My blinkers now work as additional brake lights. They searched the globe for the last manufactured gas tank for my bike, etc. they painted it up to match the exact color of the rest of my bike and fitted it perfectly. I’m a customer for life. Thank y’all so much!
Chapel is the best, everytime I walk in there Im greeted with smiles and theres always a beautiful woman at the counter, and the guys are extremely knowledgeable. I always enjoy going there.
It can take a lifetime to undo a bad first impression. not the case with the Chapel. I experienced a motorcycle emergency on 7200 south, my CX-500s foot shifter came undone and I couldnt shift out of fourth gear. I limped 20 blocks into the Chapel, Joel was Johnny-on-the-spot with a thread tapper and a fresh bolt and in five minutes I was mobile once more. a real man helping a real rider in a real emergency. need I say more?
Very friendly and very good service
I just called for a quote and they are very nice and professional.
All I can say it is the best shop in the state of Utah 30 years of dealing with shops the Chapel is the best
The best of the best! From regular Maintenance and Service, To Top Accessories and Performance Modifications! Also great gear and apparel. Everything that you need for on and off the road! Check them out today!
Kolby, Carl and staff are awesome. Ill only take my motorcycle here. They make sure the job gets done right no matter what.
I wouldnt go anyplace else. Hands down the best bike shop in Utah...
Dude that place is awesome. Nate Yazzie is super cool. He did my tattoo and it looks bomb. 😄😄
Whether you have a bike or not, stop bye. You wont regret it. Clothing, patches, sunglasses...or just some good conversation with some terrific guys.
It’s great shop with awesome people
Great place for service and repairs. Friendly and knowledgeable staff.
Find another shop if you want it fixed right. This place is a joke. Run down shop, with run down employees. Overpriced, and you will leave with more problems than you came in.
Took my indian Scout in for a tune-up. They had it done within a couple days. Extremely friendly business people. I plan on taking my bike to The Chapel for any future work.
This place rocks customer service experience great people to be around and that you trust your bike with I give it 5 stars
Was there with a friend, very nice facility, friendly service, nice lil local shop
Top notch service, excellent prices and the people are knowledgeable and awesome!
Excellent customer service. Fair prices
Great bunch of people..
Hands down a great shop! Wish they were close by here in WA. Location is SLC, UT
Fast, Friendly, honest and dependable service. I wouldnt trust anyone else with my bike. Prices are fair and your not just a customer here, you ARE family.
Best bunch of guys you can find. Awesome mechanics, fair prices, and quality work.
Very friendly customer service and prompt attention to the problem I was having. They gave me a good explanation about what happened and what they did to fix it.
Above and Beyond that is the best way to describe the service and the work they do! Best bike shop in THIS state!
The always treat you right at The Chapel! Great people, Great service! These guys do it all!
Only the best from here! Definitely a 10/10 experience! Would recommend! ⭐️⭐️⭐️⭐️⭐️
Best independent motorcycle shop!
Rebuild on 2005 CVO ElectraGlide!
Great bunch of guys. Thank you for taking care of me. Im hooked.
Great people. Good workmanship
Awesome People ... awesome Shop ! 🤣🤗
Always great seeing this bunch of awesome mechanics that treat everyone as family!!!
This shop cares about the art and passion behind moto. Real riders at this shop.
These guys are great and treat you like family
7:00 am Sunday August 5, 2012 we were leaving Park City UT beginning our third day of riding. A fuel stop in Green River along with a big breakfast for our bellies would keep our group going on together. It was just about noon or so when we entered Rawlins WY stopping again for fuel before heading north bound and our next night stay in Caspar, about 125 miles away. At about 21 miles out one of our solo riders went down.After spending 3 nights back in Rawlins our bruised and broken fellow rider flew back to CA with family that came in on the second day. I was not going to continue the trip so I mapped the next leg heading for Arizona to visit my son and his family.I first intended on stopping in the Salt Lake City area because my 09 Road Glide was due for an oil change. It had been a fairly hot 1,300 mile ride so far and I knew it was only going to get even hotter running down into Las Vegas. I wanted fresh blood in her before I started the 900 mile journey.I did some searching on the internet before leaving The Best Western Rawlins mid afternoon and decided on Viking V- Twin LLC in Murrav UT. My plan was to spend over in Murrav that is just about 9 miles off the I-80 going South through Salt Lake City on the I-15.When I called in the am I was happy to here that they would make room fore me since I was only traveling through. I highly recommend that you look them up and pay them a visit. Im sure the owner will take good care of you.Even if your scoot is running fine if you are at anytime riding some where in the Salt Lake City area just stop by and say hello....Im sure they will have another ice cold water to offer you. It was already 85 degrees at 9:30 that morning!!!
The best shop with the best people! I will be a forever customer!
Planning on going someday, hears allot of good
They finally got my wifes bike purring again after several others couldnt.
Stopped by a couple of times on Tuesday around 10-11 never open. Although this is true I found out there was a death in this guys family.
Great place.
Ordered a part for sons scooter...these guys Rock...24 hours and Bam...Parts in :)
Great customer service, prompt and informative