user
Murrieta Auto Repair
26540 Jefferson Ave Suite F, Murrieta, CA 92562, United States
Appearance
Murrieta Auto Repair
Comments
Li
Review №1

Chris has worked on my 2002 Tundra for 15 years. He was always honest and did a great job, but not any more. He does not stand behind his work and just laughs and brushes off any complaints. I have had to take the truck to other mechanics to fix his work. Save yourself the trouble and expense and go elsewhere. Highly recommend Les Schwab for brakes and shocks.

TE
Review №2

Ive been using this repair shop since they first opened. For years they were great. Now that they are successful they dont care about loyal customers. They insist that you make an appointment, but its meaningless. I made an appointment, was on time for a 1 hour repair. When I arrived I was told that I would need a rental, at my expense since they couldnt even look at the car for at least 6 hours.

Cy
Review №3

I come here because they embody honesty, reliability, thoroughness and excellent customer service.

Pe
Review №4

Awesome folks and super work. Will continue to return.

Li
Review №5

Friendly and Trustworthy Auto Repair ServicesFor a single parent a reliable car repair shop is a must. My son recommended this place. Have used this auto repair shop since (past 10+ years for my 2004 SUV). My son used it for his 1990 Honda Civic. They have not failed in having my car come out working in excellent condition. Trust their car repair recommendations and fair prices (worth it to not worry being without my only car). Go above and beyond - Eddy provided car ride to only open car rental so I could rent car to be able to go to work. They are a Blessing to me. Thank you MURRIETA AUTO REPAIR!!!

Ka
Review №6

Having my car looked at and repaired has never been easier or some more efficiently!Matt, Chris, and Justin were amazing at getting the job done quickly and letting me know exactly what needed to be done!!I will be a loyal customer to Murrieta Auto Repair!!

El
Review №7

Great experience with the guys at Murrieta. Our daughter drove her car from Michigan, and had a pretty minor problem when she got there. After reading the other good reviews, I recommended she go there. The guys were very friendly and honest. Im so glad we can feel good about her being so far away and still have a great place to bring her car. Thanks so much.

Ty
Review №8

Clean and comfortable waiting room. I came in for a smog and felt the employees were friendly and eager to provide a great customer experience.

Mo
Review №9

I drove 30 minutes for Chris C to be extremely rude to me. I would not recommend this business for anyone who cares how they are spoken to or treated as a customer who is not educated to the extent of a mechanic. I informed him of the parts needed. He insisted that I was incorrect and should be sure. I insisted that I was but maybe being a young woman encouraged his doubt. I brought a diagnostic from TOYOTA out of the car to reassure him and his response was I can fix it but that doesn’t make me responsible if it doesn’t fix the issue.I came here because of price quote was below my budget. But I learned today that you pay for quality and service.

An
Review №10

I was buying a car from a private party and needed someone knowledgeable about a hybrid to check out the car.Murrieta Auto came through! They checked everything and even did a smog check at the last minute.I appreciated their professionalism and thoroughness.

Al
Review №11

Got screwed over by Mountainview on our truck and they have repaired our truck to the best of their abilities and 100% honest about everything. Family owned, honest and great priced. If we werent moving out of state this would be our forever auto shop, but will be using them to tune up and general maintence, and recommend to everyone we know. I would trust this shop with any vehicle we own

Co
Review №12

I visited the establishment on Wednesday none of the staff or the mechanics are wearing masks no attempt or concerns of social distancing. Place is dirty staff does not clean the counter after use. I did not feel safe. Also there is a very old dead mouse behind there refrigerator in plain sight.!

Pe
Review №13

Great place, trustworthy ! We have been using Murrieta Auto Repair for years and we have never had any problems. My daughters car needed to be fixed last week, they did a great job and turn around time was great . Highly recommended.

Gr
Review №14

Excellent installation on engine long block for my Ford Ranger.Excellent replacement of automatic transmission rebuild.Excellent follow up check on all work done.Excellent with the customers. ( Honest, Courteous, Understanding.)Excellent clean and organized work shop.Murrieta Auto Repair knows how to repair a vehicle correctly.If they had a 10 star rating, I would give them all 10 Stars!!I highly recommend Murrieta Auto Repair!!

Mi
Review №15

Best in the Valley! Theyll always have my business 👍

An
Review №16

Now I know why MAR has all the 5 star reviews. They did a fabulous job on my Hyundai. Ill never go to the dealer for service again. Thanks Murrieta Auto Repair. My 13 year old car runs like new.

Ta
Review №17

Never been disappointed. Hardworking guys they do great work. Always polite. I have all my engine on the new BMW bought from repokar upkeep done by them. Quick oil changes. Excellent service

Su
Review №18

Great business! Great attitudes, great work, great communication, and great care of my car and ME! I will definitely continue to take my car to Murrieta Auto Repair for maintenance-- jobs big or small They did such a thorough and excellent job, I dont believe I will need anything but routine oil changes etc. for a long, long, time. I love my little Toyota Echo and they respected that and now it runs like new!Thanks Guys!!!

Pe
Review №19

This place is my usual go-to repair shop. I drive all the way from Oceanside to come here because this shop actually has integrity.As usual they gave great customer service and fixed my Durango. I trust these guys because when I asked Justin for my F & R shocks to be replaced, I asked him to have the strut mounts inspected for wear or damage and if they were to go ahead and replace them.After the shocks were replaced he let me know that they didnt have to replace the strut mounts. They could have easily said that they needed replacement but they stayed honest and didnt fix what wasnt broken.

Pa
Review №20

After dealing with a few sub-par shops and ridiculously poor service at the dealership, I think I may have found a one stop service shop that I would recommend to anyone. The work they performed on my 2011 Sonata was top notch. It rides and handles so much better now. The customer service was excellent and I greatly appreciate all the help. I will be taking my car there from now on.

Jo
Review №21

Murrieta Auto Repair has been taking care of all our cars for many years. From my classic 62 Buick Skylark and 65 Ford Falcon Futura to my 2012 Jeep, they have kept me on the road. I appreciate their honesty in telling me exactly what my car needs and how best to fix the problem. Car repair is expensive but I believe their prices are fair and the piece of mind I have from taking my car to a trustworthy mechanic............priceless. Thanks Chris and Justin. John Douglas

Kr
Review №22

Quality service delivered by genuine staff. Chris and Justin were both very polite and kind. Chris informed me of some observed unrelated issues/possible concerns that would’ve likely gone unnoticed at other shops.

Ch
Review №23

This business is a wonderful testament to your traditional American Ma & Pa family owned and operated establishments.I brought my car to them for a smog check. I found them very friendly, helpful, and patient to my questions and needs.The shop was clean and the waiting area cool and comfortable. The service was quick and the prices were both fair and reasonable.All and all...doing business with them was a pleasure. Michelle (co-owner) is a genuinely nice person and was a tremendous help.

Je
Review №24

A Great Honest auto shop. Dont look anywhere else, these are the local mechanics you want to go with. I recommend them to all of my friends.

Ho
Review №25

This place was awesome! Friendly, quick and great pricing. Service was awesome and i will definitely be back for any issues i may have with my car! Recommended auto service to anyone that likes friendly people that know what they are doing.

Tr
Review №26

These guys take care of you like family

Bo
Review №27

The only place to get great and honest work

Ar
Review №28

This has become my go-to garage for all service for my 06 Prius. I like the smaller more personal feel along with the confidence that I am dealing with an honest family owned business that knows my car. After three years still my go-to garage. Same people, same service, same reliability, still honest.

Ed
Review №29

Brought my car for usual oil change and check. They did a multipoint check, and explained whats recommended. I think this place is great, affordable and professional. I will have my car cared here for now on.

Sa
Review №30

Had to spend $2600 in maintenance on my Jeep due to a blown head gasket which they did an excellent job at repairing only to have my vehicle returned to me with my key broken out of the fob to the point where I couldn’t even leave the parking lot to go home. Had to have my wife get the spare key. And also it looks like they spilled something black on my white fender that ruined my paint in small spots.i have pictures to prove it wasn’t like that the day before I took it in. I called and they tried to tell me I gave them the key to them like that. How would I do that if I couldn’t even start my Jeep with a broken key like that? Also when I came to grab some stuff out of my vehicle they had my tires completely deflated and the rim sitting on the tire wall so that their short mechanic could work on it without using a stool. I now have issues with my tire sensors all the time. They woundnt fix either issues. Sorry but that’s enough to keep me from ever coming back. I get accidents happen but fix them, don’t deny you didn’t do it. I will also be telling my buddies with jeeps to keep away from this place.

Je
Review №31

Met Justin for qst time today being from Oregon hard to find a real customer friendly garage. Had several issues and we discussed the issues and my jeep was done same day. Reasonable rate and included a warranty on their repairs. Will be taking back if time permits for other work DCH jeep no way not customer friendly. IF YOU NEED AUTO REPAIR see them 1st

Te
Review №32

Went in with an annoying check engine light, EVAP code (damn thing has been on for months), Code P0440.I called over the phone and asked if they could schedule me soon and help me.They told me to come right in after 2 o clock and theyd seat me in and the diagnostic would be $55 - $110.Kinda bummed to be quoted so high to check the code, but it was later I figured they were running a smoke test. Normally running smoke to test is much higher so $110, so I wasnt too upset about it. Thats a fair price. I see shops charging $160 - 185.I pulled up on the lot, gave my keys - read over the usual work.The time took roughly an hour and a half - very fast for looking through all EVAP lines.Came back, he ran me through saying the hose had a vacuum leak. They cut the line and re positioned it, cleared the code and now its fixed. No more code, no more hose leakage, no more worries.And to boot, the quoted $110 turned out to only be $55 because the issue was so minor.These guys definitely know what they are doing and I highly recommend you give them a call if you need any kind of service.Prices are very fair and the timing and work is amazing!Definitely stopping back in if my car or future cars ever need service!

ka
Review №33

Twice I have had my BMW into Murrieta Auto, being new to the area what brought me in were the great reviews. The first repair was a result of extremley poor experience and service from local BMW dealer. They were reasonably priced and performed the repair in the time promised. As most repair shops do, they looked over the vehicle for potential sources of additional revenue. They provided a list of recommended repairs, which I appreciated even if I did not agree with all of them. When I returned home I discovered a broken engine partition beneath the hood. I was unsure if this was a result of poor handling by the dealership or Murrieta Auto so I kept my peace. When I returned for another repair I looked under the hood to find the engine cover broken. While both these parts are cosmetic for the most part, they do provide protection against moisture in the engine compartment. I complained and had to convince them that it was not broken when I pointed it out to them. While they eventually conceided to replace the part, I was suprised by the denial and pushback I received. I had a few seals replaced on my second trip and they requested I return after a few hundered miles so they could confirm all the leaks were repaired. Low and behold, two new leaks were discovered and a broken coolant tank! Neither of these issues existed when I was in two days earlier. Caution to those considering their services! A pattern has developed!

Ch
Review №34

Highly Disappointing! I called for a quote to replace a head gasket. Overpriced and unprofessional

Sh
Review №35

Charge me over $500 and didnt do a damn this put check my fluids. Total scam

Bl
Review №36

Always do a great job, fantastic prices, timely work, and amazing staff!

Ta
Review №37

I really like these guys. I would recommend anyone to go to Murrieta Auto Repair.

Ka
Review №38

Love these guys Had my Hybrid towed there They kept it in the garage for me Kept me posted along the way Found the problem fixed it and was out of there in no time Thank u your the best!!!

Ri
Review №39

I first came here years ago with my Kia Sorrento.2 other workshops had fixed the driveshafts within 1 year.Each time, it had cost me over $2,500.00, and 2 weeks without a car.Murrieta Auto Repair knew that this was a part that had been updated by Kia, to stop the problem ever happening again (the other shops didnt have a clue).They replaced my driveshaft within the same day, and it was under $1,000.00 out the door.I have never been anywhere else since.They have fair prices, they do great work, and never make suggestions for things that dont make sense.Are you looking for a good, reliable mechanic? Your search is over, stick with these guys, you cant go wrong.

SC
Review №40

I was just put on hold for ten full minutes. I’m taking my money somewhere else. Get it together people.

An
Review №41

(I posted this on yelp too but they helped me out so I cant say enough good things about them!) Hi my name is annie, I am a real person who is definitely not a car person! I am so happy with Murrieta Auto Repair and am very glad that I called them completely by accident! I confused them with another auto places phone number.I called Murrieta Auto Repair upset with my car still leaking and filling with gas fumes after i had taken it in a few weeks earlier (to that OTHER company who misdiagnosed my problem costing me $150). Chris picked up the phone and cheerfully said he would take my car after the dealer (my second attempt at getting help w/my car) told me I had to wait with gas fumes filling my car until Tuesday! Chris & Michelle took me not only at the last minute but even after i showed up late (I drove to the wrong place! and that is how i found out i called the wrong number) I still thought it was the other company!How things went down:I dropped off my car on saturday at 9:10 am when they were very busy and they werent bothered/upset by my being really late! Which i really appreciated I was so stressed out w/my car drama. They were honest and warned me that they were busy and that they were going to look and depending on the problem the repair time could take the whole day or even through to monday, I rented a car before then so I was okay with that. Around 11am I got a call from Chris saying they figured out what was wrong, I had a cracked fuel pump, which is really dangerous. My car could have caught fire! Chris told me the price and it wasnt bad, I was expecting more than 1k and it was only $600 bucks after I added extras since they were in there. By 2:30pm saturday (that same day) they finished the ENTIRE REPAIR. From a customer service point of view they were amazing, they took me in after I was both late & last minute, then they finished my repair early and completely it doesnt smell like gas anymore! When I called them to inqyure about my car they said they had further recommendations, which had me worried, you always hear about that! Those dreaded recommendations. But when I got there in person they actually checked every inch of my car! They were the only people who noticed my back door lock didnt work and that my back window didnt roll down. They showed me on a schematic where the problems were. They also stated that these werent issues that needed my attention immediately but were important if I was going to keep my car long term. Which my car is 12 years old with 170k+ miles and yes, I do want to keep it forever. So I am very happy with this small business, they were so good to me. Thank you!

Ro
Review №42

About the best mechanic you will find in the area of Murrieta, fare prices with very good customer service.

In
Review №43

Always great service and honest. Wouldnt go anywhere else!!

Br
Review №44

Best place in Murrieta to get your repairs done

Me
Review №45

Excellent quality work.

Ki
Review №46

Awesome local auto shop

Ur
Review №47

Rude staff obviously didnt want new business. All I called for was a estimate

Be
Review №48

Liked them well enough

Mu
Review №49

Great service!

Information
16 Photos
49 Comments
4.4 Rating
  • Address:26540 Jefferson Ave Suite F, Murrieta, CA 92562, United States
  • Site:http://murrietaautorepair.net/
  • Phone:+1 951-698-4222
Categories
  • Auto repair shop
  • Mechanic
Working hours
  • Monday:Closed
  • Tuesday:7:30AM–6PM
  • Wednesday:7:30AM–6PM
  • Thursday:7:30AM–6PM
  • Friday:7:30AM–6PM
  • Saturday:7:30AM–6PM
  • Sunday:8AM–4PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
Similar organizations