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Menards
3408 US-61, Muscatine, IA 52761, United States
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Menards
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Jo
Review №1

Easily the best home improvement option in Muscatine... And not just because its the only option. The 11% rebates really help get bigger projects done.

Da
Review №2

I cannot give menards a star today. The wood manager called me a liar. I go through 2×6 and 2×4and they want me to put junk on my deck! My customer didnt contract me out to build junk. I was there for over an hour. Is sorting through their junk. After the manager called me a liar I said Im gonna get my money back. I pay premium price for wood and get junk in return. Then I go up To the front of the store and talk to a manager there. Im a little heated from swording junk and being called a liar. And she didnt like my attitude because I talked too loud to her. Im deaf And I have to talk loud so I can hear what Im saying to them. That was some experience today. They lost my business. Ps I was Force to give them a star 🌟 not today...

Mi
Review №3

There are plenty of cashiers checking people out but its hard to find assistance in the store, otherwise I would have given him five stars.

Tr
Review №4

Gets better every time I go there

Ma
Review №5

They always have the coolest water fountains there. You can get pretty much anything you need there.

Ry
Review №6

I’ve never had any problems at this store. Menards employees are always helpful and friendly, and very courteous. Great experience every time I go.

Ka
Review №7

Muscatine Menards is top-notch. Very knowledgeable and helpful people in rack dept.

D
Review №8

Quick serviceWide aisleFast check out

Jo
Review №9

Building materials are soooooo expensive. Alot of cool seasonal items to go burn 30 mins checking out. Wish we had a Lowes in muscatine prices are so much nicer. If you have the time go to Lowes in Iowa city. The store is a little unorganized but a way better option in my opinion and lets be honest my opinion doesnt matter you will go here regardless of my opinion simply because of convenience.

No
Review №10

Just like any other Menards... Fantastic.

Ti
Review №11

Huge inventory of home improvement items, tools, furniture, etc. Helpful employees and good prices.

Ni
Review №12

Walking into the Muscatine Menards youre greated by the customer service team at the entry if they arent already busy helping other customers. Ive been to Menards for several home projects and this review details the average of them.At times the shopping carts can drive you mad due to the stuck wheels but throwing a child or two into them offsets the squeeking with their weight (however, it wont muffle the kids crying).The employees are helpful, some more begrudgingly than others; but they have the experience gained from their training and interactions with customers and it helps sway my decision more often than not and get me back to doing work.Paying the kid tax (buying the small toy to pacify the kid when you try and get stuff done) is hard without the toys the kids expect to see... the floor space should make it easy Menards to have the big brands pawing all over them - but they seemingly settle for the easy to supply toys.The front end doesnt seem to call in reinforcements as fast as Id like, but I can get over it when I dont have the kids with me.Overall, nothing above deters me from visiting Menards over my own kids... and the kid tax mentioned above unless squeaky carts are blameable.

An
Review №13

Bought flower and garden supplies. Very helpful in finding what I needed.

Jo
Review №14

Great place to shop. They had what I need andliw cost. I know it stinks to wear masks but thats ok. Gotta keep people safe. Been shopping at Menards for as long as stores been in business. Menards have a pleasant associates to find things; extremely courteous. A+++ for their record from me.

Fr
Review №15

Ian and Nolan were awesome today! Even with a store outage Ian made a substitution and helped get our heavy items loaded. True superstars. Best service ever received.

Ma
Review №16

Great time shopping!

Pa
Review №17

Should would be nice if the employees didnt smoke but the garden center /garden center entrance. Makes it smell bad.

Ju
Review №18

Everything was great until checkout and girl refused to check us out without a mask. I am unable to wear one due to medical reasons and did not appreciate the attitude! Didnt wear one the whole time I shopped. New to the area and dont know if ill continue shopping here. Lady in patio furniture was great!

Ma
Review №19

Was able to place an order online and it was available for pick up in 15 minutes. There was a customer pick item, but that item was gone by the time we went to pull it. Had to go back into front desk to resolve and refund.

Pa
Review №20

I was looking for some lighting products, not much, and the department worker spent a lot of time showing me options, very helpful.

Am
Review №21

Never hard to find help, guest service is welcoming, inventory is usually good, and overall service is well.

Au
Review №22

Awesome friendly staff. Very helpful finding everything I was looking for. Very clean environment.

Oz
Review №23

Always great customer service.

Ky
Review №24

Always quick in and out. Friendly staff.

Ja
Review №25

Its menards.... what can I say just dont special order... special orders are exactly that special 😆 order at your own risk and know what your going in store for cause employees wont

Al
Review №26

Good customer service. Mask is required to go in. The offer of 11% back is a plus!!! This place have almost everything to cover the needs. Very competitive prices. Muscatine have a huge parking. Very busy in weekends and holidays sales. Muscatine normally opens at 6am and that is a plus.

Ph
Review №27

Like this store but truly wish there was a Lowes and Home Depot here to give Menards some compatition!

Fe
Review №28

No handicap cart available only 2 at store 1 broken so only 1 available

Ja
Review №29

I have always liked shopping at this store till today. Me and my wife was in menards today looking at spending anywhere between 1800 to 2000 dollars on wood stove and everything we would need for it.then we was told that we need to be wearing a mask.we cant wear one due to health issues. So instead of spending our money in there store we decided to shop somewhere else.but I decided to call and talk to a manager about it. And she told me that they are a private owned company and that they can do whatever they want. So due to that I will no longer shop at anymore menards. So thank you menards for saving me a ton of money in the future. Considering that I usually spend anywhere between 6 to 10 thousand dollars a year just on stuff that I may not even need.

GR
Review №30

Great employees and plenty of options.

Ch
Review №31

Stopped in to pickup an online order. The order was ready and Ian was friendly loading it on the cart.

Yv
Review №32

Menards is a great store employees in Muscatine will look something up if they dont have it and tell you a story by you that. The store in Iowa City Ive been to a few times they seem very nice and I almost always find what Im looking

je
Review №33

Great customer service! Every employees is willing to help you find things

Le
Review №34

The Muscatine Menards store is set on dictating how you wear your mask. They must not need to make money or keep customers happy. If you do not wear the way they want, they will not wait on you. Also they will not remove your items from your cart to scan them. They will also make you leave the store if you do not bend to their dictates.

Je
Review №35

I have always found this to be a great place to shop at. However ever since the mask mall-cop god, has been standing at the front door. Chasing people through the store cursing at them, if the mask falls below there nose. I will no longer be shopping there for my personal shopping, or for my company!

St
Review №36

Rebates are not delivered and missing. Mailed in 5 rebates with about $400 total coming back and 4 are missing. Used their rebate search website and they do not exist. I will only be getting $50. Total ripoff and I will be going to lowes and home depot for now on. At least the savings are instant.

Ka
Review №37

Employees are always helpful & knowledgeable. The store and bathrooms clean.. Checkout easy.

Li
Review №38

Love coming here for food for my many many birds. And its the last 11% of the year !!!

Za
Review №39

Very helpful knowledgeable staff ready willing and eager to help you find to tools and or information to get any job done.

Mr
Review №40

It was cool

Ch
Review №41

Shop here all the time

Je
Review №42

Very helpful and polite

Ja
Review №43

Good, no problems.

Ma
Review №44

I love shopping at Menards! I buy most cleaning products at this store... very good prices. I love their garden center to. Also buy dog biscuits and treats! Love their 11% rebate!

Ch
Review №45

Always a fav of mine! The mask police at the door could be a little friendlier, but they keep the shelves full and there is always specials to entice you!

Di
Review №46

Got a new grill and all accessories that we needed at a reasonable price, and halfway through summer!

je
Review №47

Always helpful and very kind service. Ive made this my favorite menards to shop at.

ri
Review №48

Seems to have what ever I need for my project.

Da
Review №49

All the Menards stores are out of 77 spray glue.

No
Review №50

Blah didnt get paint stir sticks with paint

Ce
Review №51

The manager at the paint department was very rude to me, and needs more knowledge on the oil primers his name is Jake .

Jo
Review №52

There is always ssomeone willing to help when you need something.

Ma
Review №53

Always have what I need with knowledgeable friendly help. Its my go to place for most items I need for my DIY projects.

Tr
Review №54

Nice friendly service at the checkout

Ga
Review №55

I sought out assistance when I couldnt find the item I was looking for and the person was very knowledgeable and helpful. I was able to get the items I needed and return home to make some repairs.

Am
Review №56

Went to return a Shipping Crate today. Took me 35 minutes and 3 trips to the back yard through the gate shed. 2 trips to customer service, all while COVID going on and I can’t bring my 2 & 4 year old in the store. They insist on me coming IN to return the shipping crate and receive credit. The guy in yard advised they were a $25 in-store credit. When I go up front Front End Manager gives me a $20 credit instead of the correct amount and tells me the guy in back was wrong.Ridiculous customer service! I understand mistakes happen, but 2 front end managers were spoken with, 3 gate guards, and a return desk person. None of them had a clue.

J
Review №57

That store always have a good customer attendace

Do
Review №58

Great place to shop

br
Review №59

Friendly people and good selection

el
Review №60

A big thank you to Jack Leavy. Although lighting isnt his department, he went out of his way to answer my questions, assist me in a return, as well as personally carrying a very bulky/heavy item out to my car for me. Customer service at its finest.

ma
Review №61

Had what I needed and not to busy 😃

jo
Review №62

Always helpful, knowledgeable and fast. No matter which location I visit.

pe
Review №63

Great buy on a Microwave today!

Ev
Review №64

Due to new Covid-19 store requirements I will no longer be shopping at Menards.Its a requirement that should be voluntarily not forced for a disease thats only slightly more dangerous than Flu.

Do
Review №65

Always great experience

Lo
Review №66

I like Menards, the store is large and they carry so many things people need for their home. The staff is knowledgeable, and helpful. The store is clean, and the ladies room has several stalls. And clean. Prices are reasonable.

Jo
Review №67

Since we started our remolding project Menards has been our go to store...we was picking out flooring and about to buy brand z until Barry of Menards showed us a different flooring that was better suited for our application.. many thanks Barry for taking the time an showing us brand x an the ease ability of working with it over brand x...

Ri
Review №68

One of your managers was down right rude

ja
Review №69

Always great service. I met a man named Monte who knew exactly what I needed. And Mona at the check out was very friendly and professional. Thank Menards for have great staff available at all times! Muscatine Menards Rocks!!!

Li
Review №70

The store itself is nice but the help sure arent what they used to be...Very disappointed and annoyed!

Ra
Review №71

Terrible sucks tells people to leave when they dont wear a masksome of us may have health risks and cannot wear them and need things to they make people leave for stating their opinion

Gw
Review №72

Marcia at the checkout was rude.

Ki
Review №73

We ordered four new appliances for our kitchen. The refrigerator, as of today, has been ordered for the 3rd time as the last two have been damaged upon delivery. After going to the store and expressing my disappointment, no additional discount can be offered. This is absolutely asinine. Menards could care less about doing the right thing as they have majorly inconvenienced us. Shame on Menards!

Mi
Review №74

Had exactly what I needed for my project.

Ti
Review №75

Usually I dont have a problem with Menards but this morning the guy was to load my vehicle with wood pellets and he was very slow at getting to me to load them so I loaded them myself and as I was loading them he comes out and put seeds to Just Walk On By Me didnt even look at me

TH
Review №76

Really like this store. Great customer service and return policy. Check out the returned paint specials for great deals!

So
Review №77

There rude and disrespectful

Ch
Review №78

Checkout lady made absolutely no effort to bag my items. I have a cast on as well. Farm and Fleet is where I should have stopped and will next time.

Tr
Review №79

Get rid of masks!!

Mi
Review №80

Needed a tripod for camping and they had one .

Pa
Review №81

Very clean, everyone was wearing masks to help with the spread of Covid-19

Pa
Review №82

Menards is a big, big box home improvement store. Umpty bazillion items, aisle after aisle with everything from screws to lightbulbs to toilets and trailers.Menards staff is by far their best asset. When you are sure of what you need, theyll take you right to it. When you arent sure what you need, theyll help you figure it out, find it, and suggest other items you probably didnt realize that you needed.Above all, if you dont see what you want then ask. When someone is helping you, dont be afraid to ask What else can Menards do to help with my project?

Te
Review №83

Had to wear masks, which was okay. Glad we could get a few groceries there.

Do
Review №84

I enjoy shopping there,I like to see whats new on the market and get the the supplies I need plus a great pet food section the help is very helpful, thanks

Da
Review №85

In thirty years, I have never encountered a lumber yard or home improvement store that can beat Menards for service, selection, price, or a catchy bluegrass T.V. jingle. Taking a job there was the best decision I have ever made.

Er
Review №86

They knew we were coming to pick up our cabinets and nothing was pulled. They were not busy at all. Waited an hour on the first load. Said I would be back in 20 min for the last five pieces. Had to wait another half hour while they pulled. Once again, not busy at all.

An
Review №87

Its a menards store like all the others clean store polite staff.

Ja
Review №88

The prices on lumber is too high. The quality of wood is terrible. The select sanded plywood is warped. The so called Select 2x4s are junk and they are always, split, bowed cracked and they put out the junk bundles of wood. I buy wood all the time and other customers are in the store complaining about the same issues. I also cut my hand on the staples they didnt remove from the wood

Jo
Review №89

Couldnt find what I was looking for even though online it said there were four of the items I was looking for. Mentioned it to the cashier and she couldnt care less! Lol fun times!

jo
Review №90

Worst store in muscatine. One of the employees helped load my trailer with a fork truck and bent the heck out of my trailer that I only have had 4mos. and I reported it to the store and they took pictures and the guy who called me said that they were not going to fix my trailer. So dont let them load and if you need some try a fri

ch
Review №91

Excellent Service Tiffany Anderson is extremely helpful and always makes my visits an amazing experience

Ma
Review №92

Found the perfect light fixture... Helpful salespeople too

je
Review №93

I will NEVER shop at Menards again! When I had a simple store complaint I reported it online and got no reply. Menards does not care about the happiness of their customers!

Mi
Review №94

Friendly knowledgeable staff. Great selection of housewares.

Mi
Review №95

Big and has great selection SAVE BIG MONEY AT MENARDS

Sc
Review №96

Great experience for me they helped me find exactly what i needed and i didnt have to walk around looking for any one working in the lighting department!

Ma
Review №97

Always helpful

Ju
Review №98

Purchased some blinds at Muscatine Menards. I believe Brian helped me and cut blinds to fit the Windows. Brian has helped us many times. He has customer service mastered.

Cr
Review №99

Staff need assistance with products and knowledge. Jodie and Theres at Front End are great help and very resourceful!

Ch
Review №100

Just ok. Service was adequate. Decent selection. Seems you wait an awful long time at the registers though.

Information
100 Photos
100 Comments
4 Rating
  • Address:3408 US-61, Muscatine, IA 52761, United States
  • Site:https://menards.com/main/storedetails.html?store=3135
  • Phone:+1 563-262-0103
Categories
  • Building materials store
  • Home improvement store
  • Building materials supplier
  • Hardware store
  • Lumber store
  • Plumbing supply store
  • Tool rental service
Working hours
  • Monday:6AM–9PM
  • Tuesday:6AM–9PM
  • Wednesday:6AM–9PM
  • Thursday:6AM–9PM
  • Friday:8AM–8PM
  • Saturday:6AM–9PM
  • Sunday:6AM–9PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Assembly service:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
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