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Express Oil Change & Tire Engineers
3100 Woodward Ave, Muscle Shoals, AL 35661, United States
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Express Oil Change & Tire Engineers
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Ch
Review №1

Doug and the guys here did a wonderful job and sometimes like the review I gave the Florence location happens. I do not blame an entire organization for one employee. I try to give them to tools and resources to correct a problem. Thanks

Mi
Review №2

In and out within 20 minutes, that was even during lunch time on a Friday! Took my car in before a 6 hour trip, no issues at all. Guys advised me of some things I may need to replace on my car, but not pushy at all when I declined. Look forward to my next service in December.

Lu
Review №3

Matt Gibson is very personable and professional. Great service!

Ca
Review №4

All three Kevins, as well as the rest of the staff, were absolutely amazing (as always). They all were extremely friendly and really know how to make you laugh! You can tell that they really care about their costumers!! They even care enough that they will bring up things you told them in past visits because they listen so well! Short Kevin did an amazing job when it came to my car and even took the time to teach me a trick that will make my battery last longer! If you are looking for service with people that are fast, knowledgeable, extremely friendly, and, above all else, are people that you know you can trust then this is exactly where you need to go!

Ja
Review №5

Be an out town guy and your vehicle breaks down finding and honest mechanic is hard to find. Well here is the place to goto when time is pressed and you need to be back the road. These guys get it done with honesty and reasonable price. Thank you for wonderful service

Da
Review №6

Very nice employees great service.

Bl
Review №7

I been coming here for several years. Great people who become your best friends. They take care of you and give you a straight point of view without any deceitfulness. They are completely honest with you and will go out of their way to be helpful. Best quick service for all your auto needs you can find around Muscle Shoals.

Mc
Review №8

I had Short Kevin as my Tech and he did an amazing job. He explained everything to me so I could understand and made sure I knew what needed to be fixed on it!! Thank you Short Kevin for your excellent help.

DT
Review №9

Great at their job and also friendly.

To
Review №10

Very nice and helpful. They also had me in and out quickly.

Ka
Review №11

We had our oil checked, fluids topped off, gas filter checked & an inspection done, windshield cleaned, & we didnt even have to get out of our vehicle! No appointment was needed either! Very impressed with all of the men who worked on our vehicle & we were treated with respect! Highly recommend this business! :)

Qu
Review №12

Great service! Bradley on top of his game. Fast. Highly recommended.

Pr
Review №13

Excellent service with a great staff! These guys do a great job on all aspects of customer service. They are timely, professional, accomodating, and very friendly! I keep coming back because of the great rapport they have established. Definitely recommend!

J
Review №14

I called and asked if I could drop my car off during my lunch break to have a rear tire checked. Yeah sure. We can get to it.I get there and pull around to the rear building that did tires and such.. it was basically empty, 4-5bays. I walked around to the oil change garage and they said. No, you have to wait in this line (oil change line) before we can get your info and keys. I wasnt there for an oil change but that didnt matter. They wanted me to wait for 2 cars ahead of me to go through their complete oil changes so I could drop mine off. Thats absurd. Thats why the rear bays are empty. What kind of business model is it that makes you wait 30 minutes to give a little info and drop keys?? The manager talked to me. He was polite and nice but its absurd to expect someone to wait for cars ahead to complete full oil changes before they will let me drop a car off. I wont go back. Goodyear handled my problem like a champ and got me roadworthy for a nice low price

Ha
Review №15

Great people and honest service. They help you any way you need. This is the quickest oil service you can find around the area. Ask for Kevin, Bradley or Kyle. They for sure will take care of you. Everyone here, regardless will tend to your needs.

Ca
Review №16

Great service and kind employees

Je
Review №17

Dave was friendly. Very helpful informing me of my choices and providing a quality oil change. I will definitely be back and tell my friends to visit for their next oil change.

Br
Review №18

My go to car shop for oil changes, routine maintenance, and parts when I do have a bad day and break something or break down

Ch
Review №19

The guys here at Express Oil are absolutely amazing! I bring all my vehicles here and they always have great service, friendly communication, and they are honest and upfront about all my vehicle maintenance needs. Thanks again for taking care of my daughter new to her car!

Gi
Review №20

I’m 60 yrs old; and have never enjoyed an oil change until today. I pulled up to the obviously vacant area. Guy came out immediately and asked about my needs. (All employees distancing or masked). Another directed me over the pit. One of 3 Kevins came to my truck window and managed my request. (I got Short Kevin; they have also have a tall Kevin and an ugly Kevin) They were very professional! It was like watching a perfectly choreographed dance. I never exited my vehicle; and observed the same superlative service being given to customers to my left and right. Short Kevin, AJ and Clayton were very professional and consulted me at every milestone of their service (which I was watching!). They were also genuinely friendly!!

Je
Review №21

Mr. Bradly was very helpful. He was very respectful. Great service and overall great experience. Will recommend friends and family to come visit Bradly at Express Oil Change!!

He
Review №22

The guys over at Express Oil in Muscle Shoals are unbelievable. Lots of drive up oil change places have a faded old sign hanging up that lists their free 200 point inspection, but you end up leaving with no low fluid levels, a stripped oil plug, and nothing more said about the condition of your vehicle than its full of oil. Not these guys, they are in a league by themselves. They do great work, they are knowledgeable, friendly, reliable and most important, Honest! Best of all they have another shop on site with techs that can do a wide range of repairs and diagnostics. Plainly put, you can rest assured that you, your wife, your teenager, etc will drive off with a well-serviced vehicle, Every Time!!

La
Review №23

Kevin Shelton did an excellent job. First time customer and definitely returning. Genuinely surprised at the efficiency and friendliness. Youll be in and out around 20 minutes.

Em
Review №24

This place was great I always get great service every time I go, Bradley explained everything that was being done to my car as they were doing it. Super affordable!!!

Je
Review №25

Always a wonderful experience from start to finish. Never a long wait time and Bradley and the rest of the staff always keep you smiling.

ri
Review №26

Could not change my oil on my Audi at all. So if you have a Audi don’t bother to go. So not all makes and models

Br
Review №27

The first time I used them they was amazing. The guy was super helpful and nice. Thus time there was about 8 guys standing around and immediately starts starts dropping things while changing my oil. They actually dropped something in the oil. Out of the 8 that was there one seemed to be nice. Im undecided if I will be back.

Ma
Review №28

Alway receive the best service at this location! Will only let Bradley take care of my car!

Je
Review №29

Fellas do a nice job, and are nice about it, recommended 👍

La
Review №30

Oil change stellar! Made an appointment for tire rotation and balance arrived 10 minutes prior to appointment waited 55 minutes only to find out that I would have to wait an additional hour. What is the purpose of an appointment time if it is not honored. Wasted my entire lunch break.

Ri
Review №31

Bradley and the crew are the best! Won’t let anyone else touch my vehicle!

Ju
Review №32

Quick pleasant staff.

NW
Review №33

Staff very professional and helpful. Yesterday I had my oil changed and received excellent service. Today, I had to go back and discuss a concern I had with my car. Bradley and Brandon provided outstanding service. Bradley was able to quickly resolve the concern!!! I highly recommend this Express Oil Change location.

Ma
Review №34

I usually use a different service, but they were very backed up so I drove down the road just to have my tires checked because my TP light came on. The gentleman looked at my low tire for about 30 seconds and told me there was a nail and because of where it was on the tire they wouldn’t be able to patch it and I needed a whole new tire. Also that the tread on all my tires was getting low so I needed a whole new set. The set he tried to sell me was almost $1,000. Luckily I had my dog in the back seat, so I had a good excuse to get out of there and tell them I’d come back later. I don’t know a whole lot about cars, but I know when my tire tread looks low and I’ve got at least until the end of this year or the beginning of next before I’ll need new tires. And as for the one with the nail, my cousin patched it and I’ve driven to Birmingham and back on it with no problem at all. Seems like to me they saw a single woman and assumed I wouldn’t have any sort of knowledge and tried to take advantage.

Sc
Review №35

While working out of town company truck broke down due to a fuel filter. Truck died pulling in parking lot. Shot starter fluid to get fired back up and was told they could not change filter unless a full diagnosis was run on truck. I asked if we could buy a fuel filter for truck and was told no. Asked where closest part store was, I was told and I quote we have several around. Very disappointed in customer service. Will not be back to this place

Sa
Review №36

Great place, great service, Go see short Kev! Hes the best!!!

Ja
Review №37

Fast and friendly always goes above and beyond to make sure you have everything for your car.

Hu
Review №38

Bradley and the rest of the crew do an excellent job and will take care of your needs.

ki
Review №39

Great service this is my 2nd vehicle I have brought in and I will bring in my third truck next week.

Mi
Review №40

Very fast service! Crew was super helpful and nice! I will definitely be going back for all oil changes and tire rotations!

Br
Review №41

Fast and friendly service

Au
Review №42

Their service was amazing. Very professional.

Ja
Review №43

Good service

Br
Review №44

They do decent work amd do it quick.

Au
Review №45

The service was good. The pricing could be better but with the pandemic u are really limited

Am
Review №46

Bradley and Clayton are super professional and friendly - I get perfect service and treated the best - these guys are wonderful !!

Am
Review №47

Went this am to change oil and we thought we got there early enough to beat the crowd. But apparently they didnt have but two guys on deck and we had to wait. Now idk it was fairly early so jt might have had to be that away. The service we got was good but the wait time could have been better.

Wa
Review №48

Professional courteous and fast

Cr
Review №49

Like usual I was in and out in a short amount of time. Fast and efficient.

Jo
Review №50

Did a good job on my BMW, will go back again,highly recommend this location

Ad
Review №51

Amazing staff very friendly and fast service!

Ro
Review №52

Expensive but they do good work

St
Review №53

This was my first time using Express the experience was pleasant and informative the attendant Brandon explained everything in full detail which I appreciate because I know nothing about vehicles so thank you

La
Review №54

Great Service! Friendly Staff! Military Discount!!!#HighCotton

Be
Review №55

Wish I could give less than 1 star. Will never go there again. They charge $104 per hour labor. Was going to charge me $52 labor to change 1 battery terminal plus $10 for the part. Needless to say...No, I didnt fall for it. Jiffy Lube did it for $10.98

Ka
Review №56

I would very much recommend them! Will only let Bradley work on my vechical they are the best

Al
Review №57

Customer for 16 years, not a complaint. Had my oil changed an hour ago, Bradley was such a gentleman and provided 5 Star service, A wonderful man.

Am
Review №58

Kind staff, quick service. Reasonably priced.

Cr
Review №59

The most convenient place to get an oil change. Pull in to the parking lot in front of the garage doors. An attendant will tell you to pull in to the garage.You dont even get out of the car. You get a good inspection and an oil change at a comparable price in ten minutes.So easy!

An
Review №60

Very professional and courteous. Answered all my questions, thank you.

La
Review №61

Great, fast service

Ga
Review №62

Quick and dependable. They never try to push stuff you dont need, but if something is about to fail on you, they catch it and fix it the first time.

Bl
Review №63

I have been using Express Oil on Woodward Ave for decades, and the experience is always positive. Quick service and maintenance suggestions have kept my 245,000 plus Mike truck operating smoothly.

Jo
Review №64

Employees are always friendly and professional. Excellent service and communication from Mr. Bradley today.

Ne
Review №65

Had wheel bearings done on both front wheels and on one wheel in back. It drive like a dream. So smooth

Da
Review №66

Bradley is the bomb

De
Review №67

We drove right in and had the oil changed. Nice efficient employees and they also checked out everything

Ja
Review №68

Great fast service got a lot done in a short amount of time

Ke
Review №69

Fast and friendly service. Good price. They even cleaned my windshield and sprayed door hinges.

Ch
Review №70

Great place to get your vehicle serviced

An
Review №71

Great employees

Ch
Review №72

I have been to at least six different EOCs in Alabama and Georgia. They all get you in quickly, perform the service professionally and suggest other services based on mileage and their observations.

te
Review №73

Friendly and fast service. Never have problems going there. Everyone seems to work together to get job done.

mi
Review №74

My go to place for fast oil changes. Even got my tires there, decent prices.

Bl
Review №75

Ive been going to Express Oil Change for about 2 years to get my oil changed. Recently, my car decided to break down pretty close to these guys. I got it to the place and they had to order a few new parts for my clutch. The job took twice as long as expected. Unless they were trying to add more stuff to my bill, I was not updated about the status of my car unless I called or randomly showed up. I was severely over charged. When I picked up my car, all my saved radio buttons had been changed to different stations. Coffee, a notebook and some small car part (not even sure what it was) were left in my car, none of which were mine, all of which I threw away. Im glad I had nothing valuable in my car if their workers are this unprofessional. I WILL NOT be going back. Go somewhere else. This place is not worth your time or anyone elses.

Li
Review №76

A great place to get fast oil change. I use my coupons via email. John is professional, the best!

Kr
Review №77

Fast and convenient! Great customer service

Br
Review №78

These guys were open on Labor Day, and really helped me out!

Cr
Review №79

I got my oil changed on my lunch break from work. I pulled in, got the works, and was back on the road in less than 10 minutes. Literally. Theyre a little more expensive, but youre done super fast. And they do more than oil changes. Ive had a radiator done here, a blower motor, and thermostat, hoses, and belts.

Jo
Review №80

These guys work on commission and not customer good will. The salesman I spoke with tried to sell me a new set of brakes based on my brake fluid level without looking at the actual brake pads. He then tried to sell me some new wipers to replace my two week old wipers. After getting shut down he finally quoted me 95 dollars to bleed the air out of my brake lines. I took my vehicle to a local mechanic I trust the next day and he charged $20. Get a good local mechanic you trust.

Ca
Review №81

They got me in and out

Ro
Review №82

Great experience, fast service, good communication...just all around professionals.

GM
Review №83

The guy lied to me about synthetic oil. Ill never pull my vehicle in that place again. Been going there for 10 +years.

Am
Review №84

Great service but WAY TOO EXPENSIVE

Ni
Review №85

While they might be a bit pricey for an oil change they do a great job of checking all the vital stuff to make sure you will keep running. They will get you in and out in about 15 minutes and they didnt try to sell me anything that I didnt need.

Bi
Review №86

I went into the shop for my car running hot. 498 to repair, I singed the paperwork happy. Then it turned into 800 and 1200 and plus. I felt like they robbed me. If they had told me up front to expect over 2000 in repairs I would not have let them touch my car.Horrible job do not go to this place for repairs. Just another place that steals money from the working class.

Ju
Review №87

Brandon was my technician he did a great job,

Ch
Review №88

These guys are quick and efficient. I have never in all my trips to them have had one problem.

Mi
Review №89

Very efficient in there service especially oil changes.

Te
Review №90

Absolutely wonderful service and feedback from staff that took care of me.Needless to say I Definitely go back.

Iz
Review №91

Very quick, polite, and helpful. Thanks so much

Am
Review №92

Way too expensive but great service

Ha
Review №93

One great place. Employees very professional and courteous

Sc
Review №94

Good Service And Friendly Technicians ! 😊😊😊

Ke
Review №95

Always treated me and my truck well

Da
Review №96

Its a routine oil change. Nothing spectacular.

Ro
Review №97

I was told that before anything was done to my car that I would be told how much it was going to cost me. They added as much as they possibly could to the bill. I told them I did not want all the stuff they were pitching I just wanted rear brakes. They began replacing everything on their list and then when they were in the middle of tearing my car apart they came to have me sign the bill... Outrageous! I had to pay 400 bucks for something that should have cost 200. These people are crooks.

Ti
Review №98

They always take good care of me and even drove to my house once when oil filter was loose and leaking.

Ma
Review №99

Bradley did a great job!

Ph
Review №100

Fast,friendly service

Information
17 Photos
100 Comments
4.4 Rating
  • Address:3100 Woodward Ave, Muscle Shoals, AL 35661, United States
  • Site:https://expressoil.com/stores/muscle-shoals/al/0135/?utm_source=google&utm_medium=organic&utm_campaign=local_website&utm_content=0135
  • Phone:+1 256-386-7420
Categories
  • Auto repair shop
  • Brake shop
  • Car service
  • Mechanic
  • Oil change service
  • Tire shop
  • Wheel alignment service
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–5PM
  • Sunday:Closed
Health & safety
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
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