I wish I could remember the name of the guy who helped us out, a fellow bassist. Very friendly and knowledgeable. The selection is decent. You can find a cheaper starter instrument, and pro-quality higher-end instruments and equipment, too. They also sell school band necessities, sheet music, used vinyl, t-shirts, and more.
Went there about a year and a half ago to look at getting a guitar and lessons. Staff was incredibly helpful and friendly in working with my schedule to find the best teacher for me and they did. Have purchased several guitars from them, along with a keyboard and other items. Everyone there knows the inventory and provides exceptional service. They have been great weekly therapy for me. Highly recommend.
I was VERY impressed with Counts Brothers Music! The store is awesome and they have tons of instruments, equipment, and accessories. All the employees I talked to were very friendly and super helpful. I bought a guitar amp and the price was much better than any of the online vendors. Family owned and operated is always better! I highly recommend them and I will definitely be back!
Excellent store with great service! Highly recommended! Kudos! Bravo!
Could have more music techs. I came in and looked at some guitars and amps but no staff approached me. Merchandise was great though!
Mr Counts is a wealth of guitar and music knowledge. A little bit hard to find; off the beaten path, but well worth it
Amazing store, nice and informative staff!
Always on time and in tune. Great people manager the store and talented customers are always filling the air with music. Only music shop I order instruments from bc Quality Counts
Always friendly, always helpful and more often than not, informative. For example there is a Hawaiian Ukalele brand name that means money. If your curious, go to Counts and ask about it. ;)
Great selection, good prices and helpful folks.
Been before years ago but when I went this time to sell, was really low balled and honestly talked out of a sale too. So normally good, but today was a confusing visit to say the least. However, the blonde girl whos name is didnt get working was very nice! Would go there just for her customer service again!
Nice place freindly. People lots of help thanks
Great people! Our go to spot.
Great service and atmosphere
Counts Brothers Music has been around which seems forever . Large selection of everything music....They have it all.
They have everything a musician could want or need with a friendly staff and accommodating owner. You are sure to leave satisfied!
Small but friendly and good prices
Everything you’d need and more with a very knowledgeable staff on hand.Owned by musicians for musicians, this is the spot!
Excellent place to get an instrument. Lessons and accessories. Very nice people with there customers
Good place they asked my uncle if he needed help and found what he needed.
Nice place
Great, helpful people.
Great deals on instruments, Im always greeted. Theyve played guitars for my sons so they know the sound it can make. The blonde headed girl was so nice and helped me with my sons gift. I wish I remembered her name.Ive been going to this store since 1993, when I joined the band. Thank you for many years of great service.I also love the layaway plan. Come check them out for your hobbies and musician gifts.
The worlds best customer service, great and knowledgeable people who will help you!
Thank you for helping me with my new Yamaha guitar and accessoriesVery nice sales person and helpful. I will be back.
Nice store. Nice folks. Good assortment of used and new guitars. I buy strings there all there time. They also carry band/ rock tees, albums, and dj/ dance floor lighting and PA equipment.
The service was outstanding here. Nice warm atmosphere with helpful and eager staff make for an enjoyable visit. I will say that if you play a more classical instrument, such as a saxophone or trumpet, you probably wont find much here to satiate your needs. This is mostly a guitar shop, but they also sell things that are not guitars, like keyboards, drum kits, violins, ukuleles, records, misc. music accessories like straps and amps, and they even have a double bass//stand-up bass.One other thing, I believe that they do have lessons for some of the instruments they sell, but I am not 100% sure.TL;DR: Whether youve got a gig tonight and need some new strings or if you think a pick is just something you put in your hair, you can count on Counts to help you out. If you need a sousaphone mouthpiece, however, you might want to go somewhere else
Best music store ! If you are a musician, audiophile, or want to know who is playing, and where, this is the place to go. If they don’t have what you are looking for they will get it for you. You never know who you might run into . Looking for some new toys? Counts Brothers is the place . They have great teachers if you need lessons . It’s always hopping, but in a laid back kind of way. 😊🎤🥁🎸🎧
Good customer support. Great selection.
Perfect size. Large enough selection for anyone, but small enough to get personal service. Bought my first guitar in 10 years here after returning one from Amazon.
Very helpful and always courteous and kind to their customers
Had them fix a microphone because my soldering iron isnt working. Prompt service, works well, will definitely use again.
Very friendly staff and knowledgeable about their equipment.
Friendly people. Always very helpful
Nice music store, employees knowledgable and friendly
Nice people to work with you, and a lot of good deals on music equipment.
The guys here are very knowledgeable on their stuff
I love coming here during Handy Week for the music!
Local. Awesome.
Friendly staff, lots of musical instruments, t-shirts etc...
Good, knowledgeable people when it comes to musical instruments. Very nice people and willing to spend the time to make you feel welcome when you first come through the front door. Say hi to James Midnighter before you leave.
Owner is very nice and everyone who works there is passionate about music and very helpful.
Ive bought a lot from Counts Brothers over the years and have always had a good experience with them. I highly recommend them .
Great customer service will order anything you want if they can get it if not in store. Great electronic equipment repair. Wouldnt want to do business with any one else!
Over priced needed Reeds and I can get them 10 for 28-32 dollars any where. Theirs was 10 bucks as. And I had to have them that day. Nope Im done with them
Everyones really kind and helpful. Ask any questions and theyll all do what they can to make your experience worth wild. Terry is the man!
Warm greetings upon arrival, assistance readily available, fellow musicians seem to show up at odd times and being on the performing side of a microphone its great to talk with James !!
My go to store. Knowledgeable and helpful. Use their luthier services and amp repair services. In the last two years have bought two acoustic guitars, one new tele pro, new vibrolux, cables and a new set of tama drums. I Never try to negotiate prices because I want our local stores to thrive. Im a weekend regular. This may seem silly but Im knocking off a star because for a regular customer who does spend money and not just kick tires they should throw in a little something every now and again. A t shirt, a cable. A guitar strap, etc. When i bought the drum set and acoustic on the same day i picked up 6 generic guitar picks for which I was charged. Personally I would thrown those in for free. Hope this doesnt sound petty and this will continue to be my store for as long as they will have me. This is meant as constructive criticism only.
This is my go-to music shop. Sure, theres Sound Shoppe and Alabama Music but Ive been going to Counts Brothers for almost 15 years and they have everyone in the area beat by a mile in terms of selection, prices, and service. As long as Counts is around, I wont go anywhere else!
Great place! They saved my Amp.
Great place to get musical instruments. Great service.
My granddaughter found a beautiful guitar! She loves it!
Very helpful staff. Great selection.
Very good service and nice people to deal with.
Great music selection, lots of $3 vinyl, cool keyboards
Best customer service and prices. Wonderful folks!
Great knowledgeable staff and a wonderful selection.
The personnel are so helpful and courteous!
Very helpful and has all of your musical needs.
Great staff, very knowledgeable, limited on variety on some things
Very helpful an very polite. An great equipment an prices are reasonable
Helpful staff. Nice place.
Stopped in to look around while I was in the shoals, very impressed with friendly staff and selection.
A Great place very helpful staff and you never know who you will run in to .
Always a great day when I can go to Counts!!
Great people great prices, Went to lowes and home depot for an estimate for my kitchen floor to be covered with linoleum, After sticker shock and saying a badd word lol I went to McCrorys and immediately knew I was at the right place they came when they said they would they were courteous and did a jam up good job!
Great selection on new and used gear!
Great help and information very nice people
Many instruments in there such as acoustic and electric guitars. They come at a reasonable price and the people also have guitar lessons available for around 70 a month, I think.
Fantastic customer service
Huge selection of instruments, friendly staff and great prices!
If ur in to music and u need music equipment counts Brothers is ur one stop to shop for all your musical need for ur next gig or show on the go u can allways count on count brothers music come on down to music City Muscle Shoals Al
The perfect place for musicians. Very knowledgeable employees.
Knowledgeable staff, free WiFi, Most Comprehensive Music Store in North Alabama.
Employees are always helpful and friendly its always nice and clean
Great store! Nice folks!
Super helpful and nice with great service and fair prices!
Seems like some decent prices but very stale service.the blonde at the front desk acts like it hurts her face to smile r speak someone done told her she cute 1 to many times
Helpful and knowledgeable staff and great selection
Great music store. Huge selection of all types of instruments and equipment.
Great place if U love music and playing it
Small, family owned music store with an extremely knowledgeable staff!
Great place to find anything music related.
Always very friendly service and very clean store
Always have what I need.
Love the music store thats I get all my music equipment for years and allways will
Great service.
Best musical instrument store in the Shoals area!!
Have been coming here since I was a small child. Wouldnt change it for anything
Good place for the musically inclined.
Wonderful people and awesome guitars and music instruments
Always love doing business with Counts Brothers.
My favorite music store. Very Vibey.
This place is awesome
Knowledgeable, helpful, very competitive pricing.
Always great service and staff is awesome
Great environment and great products
Good place to buy or rent instruments