Above an really beyond is what I have to say about Betten Baker Honda. Right off the bat I was treated like a friend and not a dollar sign. Andrew Knight deserves a great big shout out for helping me through the process and being an out right awesome guy. Hes gone the extra mile and then some. Charles you the man! I never thought Id get such an affordable deal on such an amazing car. If youre looking for friendly service and a neighborly environment this is the place. I know where I will be returning when it comes time to trade in my car because I know Ill get the same treatment and great deal. Thanks guys!

The staff at Betten/Baker go out of their way to make sure you have an amazing car buying and owning experience. I have been working with Joe Grimm for many years now and he has gone out of his way to find both new and used cars for me down to the last detail. His attention to detail is impeccable and very much appreciated. I will not shop for any vehicle without going through Mr. Grimm, no matter the make or model. He will be on the phone to other Betten/Baker locations to find what you want and have it delivered to Betten/Baker Honda so I am not traveling everywhere. It is the total shopping experience. We have bought our last 20+ cars from Betten Baker.

Andrew Knight! Humble, trusting, giving, hardworking! So many other ways to describe this man! But he is a blessing to Betten Baker Honda! This man knows his stuff, and cares about the individual(s) he works with, and helps! The true definition of someone you would want to work with, when you purchase ANYTHING! Hands down the best!

I’ve been a Chevy girl my whole life… but when my son had me come to Betten Honda to check out his 2nd new Honda, I drove a new one off the lot that day as well. Our salesman, Tyler, was professional, knowledgeable and one of the nicest guys I’ve ever met. The whole transaction was seamless. I LOVE my new passport! When you go in ask for Tyler. You will not be disappointed!

I want to give a huge S/O to Andrew Knight! I’ve got 2 trucks from him now. It wasn’t about getting the sale, it was all about getting me into what I wanted. I won’t buy another Vehicle from anyone else.A++ Seller / A+++ Great guy.

Love my Pilot! Thanks Gage and Joe for helping me purchase my first Honda! Great car, Great price and Excellent Customer Service. Julie in the service department does an awesome job too!

Great staff!! Everyone is super knowledgeable of the vehicles they have. Would highly suggest going to see Cody Chipman. He helped ensure the whole buying process went as smooth as possible and was very knowledgeable in his field. All in all would recommend anyone buying a vehicle from here

My lease was ending soon & I gave Tony Alcala a text about my options. Tony called me right back & was able to put me in a 2022 Honda HRV all wheel drive! It came in 2 weeks early and I am loving it. Almost everything was handled via text & a couple phone calls because I totally trust Tony to take care of me! This is my 3rd Honda from Betten Baker Honda in Muskegon. Well worth the drive from Ludington.

I got to purchase my used Honda CR-V from a gentleman named Chris Merwin, he was helpful, knowledgeable, and just plain cool HIGHLY RECOMMEND him if you need a good reliable person not to steer you wrong and get you into the vehicle youve always wanted!

Great service from great people. I was helped by Brandon Zufelt and Joe Grimm on my first lease and they were total professionals. I don’t write reviews often but I know I’ll be trusting the guys at Honda with all my future rides.

Joe Grimm all the way! Hands down the best customer service. Always goes the extra mile. He has helped me, my family, my friends, and never disappoints. I’ll always refer people to Betten specifically for his help and guidance.

Go to Betten Honda and ask for Jon Reese! He’s got me driving my dream CRV. Wonderful experience working with him. He answered every little question I had and helped me find the perfect vehicle for a new mama of two.

Purchased our 2017 traverse last week and we love it. Its a great family car. Thank you to Ted who helped us find the perfect car for our family. Highly recommended Betten Baker Honda and Ted

Chip is great! He helped my family and I get a vehicle last month while going above and beyond to get us the perfect vehicle. Highly recommend seeing him, you wont be disappointed!

Has a great experience from start to finish buying my new 2021 Honda HR-V. My salesman, Ted Kamerling, was amazing and very prompt at responding to any questions I had! Would recommend Betten Baker Honda and Ted to anyone!

Would give 10 stars if possible! Had Hamza as my salesman and he was amazing so helpful with everything and goes above and beyond to give you the best experience. Highly recommend ☺️

Recently went car shopping and got incredible help from Ted. He answered every question I had and was very thorough, honest, and welcoming with his approach. I can’t express how genuine and appreciative I was for this, as I have dealt with dealers in the past that simply do not measure up to this experience. Thank you very much sir! This dealership has a good one!

Andrew Knight is the absolute best! He was very patient with me through the whole sales process. Super happy with my CR-V and can’t wait to buy my next vehicle from him next time I’m ready to upgrade!

Thank you to Chris for listening and getting me into the car I needed. Very respectful and accommodating. If your looking for a vehicle I recommend this dealer!!

We recently purchased this Honda Pilot and worked with Tom Schwab. We have worked with Tom before on a previous purchase and have been very satisfied with the process. He was very helpful and professional and did everything to win our business again.

Chip Chipman was great, personable and went above and beyond to find the right truck for me and my business. I’ve bought 3 vehicles from Betten, all are still operating like they are brand new. I appreciate him and his team.

My first lease ever. Jon Reese and Joe Grimm were amazing to work with - total professionals! Friendly, helpful, knowledgeable and fun! Overall great experience.

Had a great afternoon browsing the cars today with Ted Kamerling! Sorry I didn’t choose to go with anything from your inventory, but I would definitely ask for Ted the next time you’re in the market for anything on their lots! Thanks for the great experience Ted!

I have leased 2 vehicle’s with Brandon. I can honestly say that he has been the most helpful and got me into the vehicle’s I wanted as I am quite picky. I have leased two vehicles prior to meeting Brandon and I can tell you that Betten Baker has been a great experience compared to the past two salesman I have. Brandon was great because he knows I only like to lease and keeps me updated for good deals towards the end of my lease and frankly got me in and out fairly quickly when I turned in my lease for a new one. I would recommend Betten Baker to anyone who would like to be in a Honda.

Betten Baker is the BEST choice when it comes to buying a car. From the minute you walk into the moment its over you feel like they truly have your best interest at heart. Brandon Zufelt exemplifies this, he not only took the time to explain all the options I had but he made sure I was comfortable and ready to move things forward. He listened and made sure all my needs/wants were met while getting me into my new vehicle. I not only recommend Betten Baker but Brandon specifically as he truly was the best person I could have bought a vehicle from.

Do yourself a favor and check these guys out. Their enterprise is impressive to say the least. Came here with little to no expectations. Great inventory and unmatched customer service. Make sure you ask for Hamza. He is very professional/attentive as well as personable. Cannot recommend him enough. Will return for sure.

Love the customer service I receive at Betten Baker Honda. They arent pushy and care about getting you in the vehicle that fit you. Some other dealer I visited just wanted to sell me anything they could, but Chip at Betten really took his time making sure I got what I wanted. I highly recommend working with him if youre in the market for a new vehicle. 10/10

I had a wonderful experience here, super friendly staff including Hamza. Unfortunately the dealership didn’t have the color I wanted so I purchased my pilot at another dealership but if they had what I was looking for I definitely would have chosen Betten Baker Honda.

Ted is one of the more straight forward professional car salesman I’ve ever done business with. He is going to try his absolute best at all times to find the best deal for yourself or others & its evident. It’s not just the sale he feels rewarded off of, but knowing he’s truly made a deal that makes someone pleased with a huge part of their life, their transportation.

Thank you Joe Grimm and Tony Alcala for making my first Honda experience a great one! Tony was very helpful and knowledgeable with all of my new car questions. I Highly recommend Betten Baker Honda!!

If your looking for a person whos dedicated at finding you the perfect car, SUV, or even truck. I highly recommend Ted Kamerling. He went above and beyond with helping me find a used vehicle. Took the time to ask me my price range, certain options, etc.

This place is all around a class act. I have been taking my car here for service for the past 20 years and wouldnt trust my car with anyone else. Also, with Joe Grimm and his team I know when Im ready for that upgrade I will be in good hands, between Julie and her team, Joe and his team, and my main guy Howie, you cannot go wrong here. 10/10 wouldnt go anywhere else.

Tony Alcala has been very helpful any time I have a question. Trust worthy and compassionate. Highly recommend chatting with him!

Joe Grimm is an absolute professional. I trust him and his team with used and new car purchases. Joe will always shoot straight and provide valuable expertise to your car buying experience.

Thanks to Hamza I gotten my dream Honda Civic Type R, our service went smooth and quick done with. Awesome experience 10/10

Ive worked with Brandon Zufelt on two Honda CR-V leases and couldnt be happier with the results. He was very attentive to the details of our personal situation and completed the transactions in a very timely manner. I highly recommend Brandon and Joe at Betten Baker Honda because they are high quality individuals with great character who live and work in our community and take care of their clients so they will keep coming back for more!

If you’re looking for sweet new ride or maybe just a pre owned one, this is most ethereal place to go. I ended up getting a new 2022 Honda Civic and I have to say I’m extremely impressed. Thanks to Ted at Betten Baker Honda for making sure everything went as plan and helping me get my very frosty car.

My next car will definitely come from Andrew Knight.. Super knowledgeable, and always answers all my questions.

Had my vehicle serviced there and will definitely go back. The team there is extremely efficient and it was some of the friendliest service I’ve ever received in my life!!

Andrew Knight, Andrew Knight, Andrew Knight……give this man a RAISE. He is the epitome of going above and beyond constantly for future customers, current customers or even past customers. I don’t think he knows the definition of “no longer a customer”. He will ensure that the moment you come to him for your next vehicle, you are a customer of his for LIFE. I say all of this as THE pickiest person on the planet when it comes to working with car sales people, service people or mortgage people. I put them all through the test of doing things right, respectfully, timely and with great detail. Basically, I have high expectations (I blame my time in the military for that) and few ever exceed them. Andrew, exceeded them and continues to exceed them, which both baffles me and makes me grateful we found him. Run, don’t walk, don’t hesitate, don’t search any further…..ANDREW KNIGHT is the car guy you have been looking for!

Go see Ted! He’s the best. He’s a great listener and will take great care of you!

Tony Alcala is the absolute best. He goes out his way to help you any way he can. Anytime Im at Betten Honda I search out Tony because I know hell go above and beyond. Thank you for helping me find the perfect CRV Tony!

You are fortunate to have Andrew Knight on your staff. Through my personal experiences with him, I have found him to be a genuinely caring and honest individual.

We had such a great experience here! We were helped by Hamza and he really knew what he was talking about. He was very patient and informative with the many questions we had. Thank you again! He made the process so much better and put our nerves at ease. You’re the best!

Joe Grimm gave me a really great price on my trade-in. Also, whenever I have service done on my Pilot, I am surprised at how reasonable the cost is.

I just want to give a huge shout out to Hamza! He has been so kind, patient and very helpful with my experience! Goes above and beyond to make sure you are a happy customer! Thanks for all of your help!

Chip has always been very helpful and knowledgeable! I feel very comfortable working with him & know he has my best interest in mind!

Brandon is absolutely the best. He took all the time I needed to feel comfortable with my purchase and that I knew how to use the fancy gadgets on my new Honda. I will recommend Brandon and Betten Honda to everyone I know. If you want a sweet new car and to have a great experience remember Brandon Zufelt and Betten Honda.Cheers

Very thankful for the experience we had at Betten Baker Honda. Ted was very helpful and knowledgeable about the different vehicles we looked at. So happy to have left the lot with a new 2017 Traverse. Thanks again to Ted !!

Haven’t bought a car from Andrew knight yet but, with all these great reviews I know it’ll be a great experience when I do. High five!

This place has some of the best customer service! Left me with no questions, all extremely helpful staff. As well as friendly! Chip Chipman was always very quick to help me with any concerns or questions I had, very genuine guy. Highly recommend this place for car purchases or even service for your vehicle. Julie Kitchen is always back in the service just ready to help whoever she can.

Ted Kamerling is who you need to see for a fast, friendly, no pushy salesman. He was able to facilitate my needs and listened to what I said. Great guy who seems to love his job, helping people, and the company he works for.

Ted Kamerling is such an amazing car salesman! He is very friendly and outgoing, and understood my situation when it came to buying a new car. Hes always on the lookout for the perfect vehicle for me. Ill never buy a car from anyone else!

Great dealership and Awesome Sales Team. Andrew Knight is so kind and helpful!! Best Salesman Ever!!

This is the place to buy cars! Great staff, fair prices, fun atmosphere. Brandon is the best Sales Manager in the biz!

By far the best service I’ve gotten in my adult life buying vehicles! I told Hamza what I needed out of a vehicle, and he gave me exactly that! I definitely recommend asking for Hamza if you’re searching for your next vehicle!

Hunter Buchanan sold me a car. Very professional! And would highly recommend going to him for finding your car. Listens to what you have to say and try’s to find you a car that accommodates your needs. Highly recommend Hunter.

I recently stopped by to discuss getting a newer vehicle. I was very pleased with the communication and attitude I was given by the salesman Hamza. He was very helpful. I will definitely be recommending him to anyone I know that’s looking for a vehicle.

I’ve had great experiences at this store with parts, service, etc. Joe the store manager is always there to help me with whatever I need.

I was pleased with my car buting experience at Betten! My salesman, Ted Kamerling, made the whole process smooth and easy!

Got my 2016 Cruze from Ted. He could have guided me toward a more expensive vehicle, but instead found a vehicle that suited my wants and needs. Especially when there were six cars there I was looking into. It’s always nice having honesty when making such a large purchase.

I had the great pleasure of car shopping with Chip! He was very knowledgeable and helpful! I don’t usually like car salesmans, but he is one of the greatest ones! He listened and didn’t beat around the bush trying to put you in a car you didn’t want! Although he did suggest some really good ones that were on par with what I was looking for! (Same specs and features) I’d happily do business with Chip again!

I highly recommend Hamza ! While exploring for new vehicles he makes you feel safe and is very enthusiastic! Thank you for your help Hamza!! Ask for him!

Just leased a brand new 2021 Honda Passport with the help of Jon Reese and Brandon Zufelt. They are fun, energetic, and passionate about what they do. They made the process from test driving to purchasing extremely easy. Great guys and the rest of the team at Honda is awesome.

I recommend hamza his easy to talk to and know about cars and gave me a good deal.

Chip is pretty cool. He got me and my fiance both in brand new vehicles super affordable. Highly recommend.

Andrew Knight helped get me in the exact vehicle I wanted at the perfect price point! He then went out of his way to drive the vehicle to me to finish the sale while I was at work!!! He was absolutely perfect to work with and got me out of an awful minivan 🤣🤣 I highly recommend asking for Andrew if you’re shopping around for the perfect vehicle!!!

What a great company to buy from! Hamza put forth all the effort to find the best deal possible when buying a vehicle. Will definitely be giving more of my service because of the great work effort by him!

Andrew Knight is attentive, listens and understands a buyers needs and wishes! Highly recommend Betten Baker Honda!

Joe Grimm is a top notch guy that takes care of his clients start to finish…

Tony has been helpful in all of my car searches and questions over the years. Thanks Tony!

Chip was great. He was super patient and helpful. He understands every situation and really goes the extra mile for his customers. All in all great place.

Ted Kamerling was AMAZING! He knew exactly what I wanted and I would recommend betten 100% to anyone

Inquired about a what used Hondas were available early this year, and also pricing on my trade in. Helped me all along the way, and responded promptly in our communication.Overall great experience.Thanks Ted Kamerling

Love Alec, made buying car real easy! Very helpful

Ted is a great salesman. Very helpful and energetic.Pants on em

My experience with the Betten Baker Honda group has always been above expectations! All of the staff is extremely helpful. My personal experience has been mainly with Chip Chipman. He always does what he can to get me what I am looking for vehicle and payment wise. He was even more than willing to come in on his day off to accommodate my schedule.

Tyler Thomas, was a great salesman I told him what I wanted and my budget, and I left in a wonderful car that I love!!

Better baker has helped me a few times with car issues. Ted had been very helpful with helping me find my next new car. I will be back!

I really recommend Hamza he did a great job finding my Honda CR-V great salesman.

Such a friendly and helpful environment to come and get your vehicles. I would really recommend Hamza for all your vehicle needs he’s great and super friendly and helpful!! Gave me so much information and help direct me to what car was best for me.

Andrew Knight is a incredible salesman & person. Genuinely helpful and caring!!

I recently had been shopping for a new pickup truck. I personally know Ted Kamerling who is in sales there. The attentive, knowledgeable, and tenacious qualities Ted showed was exceptional. He really put all his time and energy into making sure I felt comfortable, confident and knew I was getting the best deal.I witnessed him taking calls, and/or answering general questions to others so I know his attitude is consistent. He really is there to help people find the best deal, find what they can afford and it’s apparent he’s not just the “typical” car salesman. I highly recommend Betten Baker Honda and asking for Ted Kamerling.

Worked with Hamza and it was the easiest experience I had buying! I was interested in a car that had others looking at it so he helped me get all my paperwork and things in order so that if I wanted it after test driving the process would be easy. Normally people spend hours at the dealership, but I arrived just before 5:30 and was driving away before 6. Super easy and fast experience, my payment dropped and my interest rate was cut in half without having to spend a dime. Hamza’s energy is infectious, will definitely be back to him for my next car!

We have purchased two new vehicles from here and it has been by far the best car buying experience we have ever had. Jon Reese helped us both times. He is super friendly, reaponsive, and he actually made it fun. Everyone else that we were in contact with during the process was also great. I would highly recommend contacting Jon if you are looking for a vehicle!

Bobby Knight. The Green Knight. Andrew Knight. Cant go wrong with a Knight.

Brandon Z. was extremely helpful and patient when I needed a car. I felt like I was being taken care of by a friend, not a car dealer. I love my Honda CR-V!!

I couldn’t have asked for a better salesman, Andrew Knight was amazing! And we share the same last name!

Had a wonderful buying experience with Tyler Thomas- would absolutely recommend!

Theodore Kamerling has been knowledgeable and kind in every way. Hes been helpful and encouraging with everything Ive asked. Hes should be considered a valued member of your team.

Hamza Alichar made my experience at Betten Baker Muskegon wonderful! I went hoping to find and leave with a vehicle and I did just that in such a short amount of time, he answered all of the questions my fiancé and I had, and helped us find exactly what we were looking for. If you visit Betten Baker Muskegon I totally recommend going to Hamza, you will not be disappointed, he responds very fast and can get you approved and in a vehicle in no time! I messaged him for help and in less than a week I was in my vehicle!

I had a great experience with Ted from this store. Got a 2017 Chevy Sonic LT. Love the car. I also bought the insurance for just in case.

I have purchased multiple vehicles with the help of Tony Alcala. Grade A customer experience. Go see Tony!

Ted Kamerling’s customer service is top notch and he truly puts YOU first when buying a vehicle! Whether it’s new or used, buying a vehicle can be a daunting task, put your mind at ease and work with Ted! You wont regret it!

I have worked with your sales rep Jon Reese for my automotive needs. Jon is a stand up guy and has always been professional.I would highly recommend him for future purchases!

Got a used vehicle not long ago for my childs mother from a salesman by the name of Ted Kamerling. Solid guy, went way out of his way to make sure it was the best deal for us. Even though she turned out to be a nightmare, the vehicle was dependable and they honored the warranty.

Go see Ted, hes amazing. Highly recommend

Very happy with all my services here. Jon Reese has always taken care of me. Would absolutely reccomend for anyone to stop in and see him if they need anything.

Joe Grimm helped my son find his perfect first car. He suggested an option we had not considered and we couldnt be happier with the outcome.

Great staff!! Brandon knows how to make sure all your questions are answered, and you drive away knowing there’s no better possible experience from any other place!! Couldn’t imagine shopping anywhere else