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Audi Muskegon
1860 E Sternberg Rd #7, Muskegon, MI 49444, United States
Appearance
Audi Muskegon

Comments
Th
Review โ„–1

Great customer service here. And I LOVE my car๐Ÿ˜๐Ÿ˜๐Ÿฅฐ๐Ÿฅฐ

Br
Review โ„–2

Questionable pricing on some basic items like $20.74 to reset a service due light and $10.57 for shop supplies and all i was in for was a diagnostic service...was told it was a charge for special tools or shop rags...otherwise good service and an unexpected treat of a clean car!! They did waive the reset charge for me...and i appreciate that!!

Et
Review โ„–3

Great store and great staff definitely an amazing place to buy a new audi.

Ke
Review โ„–4

Wow! Everyone was so nice and helpful. They went above and beyond for what little I needed done. Cost was very reasonable and they even washed my car! Thanks so much!

Bi
Review โ„–5

The best place to buy an Audi by far! The people here are what makes it so great. They genuinely care and strive to get you the best deal possible. The service department takes care of the rest. Theyre always fair and take care of me every time. Thanks!

Ch
Review โ„–6

First class Audi dealership!! The short sales manager named bill answered all my questions and was very knowledgeable!!! Customer service is excellent!!

Au
Review โ„–7

I had a oil consumption issue with my car originally Audi said I passed my test but I was still having issues. I was buring a quart of oil every 500 miles. Beth did a great job with helping me get everything all sorted out, and had my car retested. They found out I needed my whole engine rebuilt. Thank you Beth and everyone for getting down the the bottom of the problem, and taking car of it.

Er
Review โ„–8

Myself and several friends work with the MY family and I truly enjoy it here!

St
Review โ„–9

$660 worth of preventative maintenance and because I changed my own oil, they didnt reset the service indicator.

Be
Review โ„–10

Staff answered all my questions and got me into the vehicle I wanted and the one that best fit my needs.

Bi
Review โ„–11

Best place in Michigan to buy an Audi. SO easy to work with and VERY transparent.

Ja
Review โ„–12

My name is Jaisen John and I had a rough fall 18 with my Audi A4. My clutch basically exploded and caused a chain reaction of explosions.. Then, upon further inspection, we found out my tires were bald on the insides. Bottom line was a bill for almost $7,000 and all this right before the holidays. I was just a few thousand miles out of warranty too. Ive had personal problems with the local GR Audi dealer for the past 17 years and now exclusively drive all the way to My Auto/ Muskegon Audi to get my car serviced. I had dealt with Mickala in the past and she always seemed very plugged in. Great customer service and incredibly knowledgeable on the vehicles. This time through was no different. From the start Mickala was on point. She really cared about me and my situation, which was incredibly refreshing with my past work history at the GR Audi. Her team dug into the vehicle and assessed everything. I reached out to Audi and they then worked with the dealership. Everyone really went to bat for me and it meant a lot. Together my sales rep, the dealership, Audi and most importantly Mickala came through and presented a very generous offer to get the work done. It was still a painful financial experience, but FAR better than it could have been. Incredibly impressed with Mickala and her team along with my salesman Trey. If you need a new or used vehicle then My Auto/ Muskegon Audi deserves a shot at your business. They wont disappoint from the point of sale through the entire life of your vehicle! Great people over there!

Br
Review โ„–13

Great group that really takes care of their customers!

Br
Review โ„–14

The service was exceptional and the free service loaners are a life saver.

Ta
Review โ„–15

Not a place I would do business with.

Mi
Review โ„–16

Roy Van Liere was the best !!

Information
100 Photos
16 Comments
4.6 Rating
  • Address:1860 E Sternberg Rd #7, Muskegon, MI 49444, United States
  • Site:http://muskegonaudi.com/
  • Phone:+1 231-799-2886
Categories
  • Car battery store
  • Auto parts store
  • Auto repair shop
  • Brake shop
  • Audi dealer
  • Car service
  • Oil change service
  • Tire shop
  • Transmission shop
  • Used car dealer
Working hours
  • Monday:9AMโ€“4PM
  • Tuesday:Closed
  • Wednesday:9AMโ€“8PM
  • Thursday:9AMโ€“8PM
  • Friday:9AMโ€“8PM
  • Saturday:9AMโ€“8PM
  • Sunday:9AMโ€“6PM
From the business
  • Identifies as veteran-led:Yes
  • Identifies as women-led:Yes
Offerings
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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