If youre looking for excellent service and quality product replacement, look no further. My first time using their service and it wont be the last. I recommend very highly. I saw where someone gave them a 2 on the rating but didnt list any work preformed. That rating was a fraud and apparently didnt even visit the place. Honest no nonsense approach is what I experienced along with the four other customers who were having work done on their car when I was there. Thank you Meineke
At first it was thought that my car was low on Freon. It was determined that it was not Freon, but that I needed a new compressor. The new compressor could be ordered and installed the following day. My wife and I were staying at our condo 14 miles away and were trying to figure out the logistics of getting to and from for the repair. Kellie Phifer called her boss, Joe Johnson, and arranged for rides for us to and from our condo to get the car the next day. We were quite surprised to learn our driver was the owner! Our car was fixed promptly and at a fair price. The personal service was outstanding! I would recommend this shop to anyone. David Ziegler
Meineke Car Center was awesome! I had not ever used this business, but it was a wonderful experience. I learned of Meineke Car Center because it was an approved repair center for my recently purchased vehicle’s warranty. James fit me in immediately on a Friday afternoon because I was worried about being without a car over the weekend. Not to mention it was my first day owning the car so I was very disappointed to already be having an issue. Once the problem was identified, I was taken into the garage to see the issue under my car myself. James found a part asap, and had my car ready by the end of the day. I ended up not having to be without a car over the weekend and my car is running perfectly! I definitely recommend this business and will use them again.
Went there for patch on tire. They did not want to patch obly sell me a tire. Said it was not patchable,when in fact if they would of took tire off they would of seen tire had small hole, they just want you to spend more money with them. This place is a rip off, do not trust the scammers there! Go get second opinion,you will save alot of money!
Taylor is an awesome employee! I had a great experience and it was quick too!
I was really impressed by their kindness. Super professional. I was recommended them by my Lyft driver. I have my own history with mechanics ripping me off, so I was hesitant to pay what they had me pay, it felt like too much. But my wife said she has never felt safer in her minivan. So, thank you, youve done great.
We were in Myrtle Beach with our family. Our vehicle needed serious work before we go home. Meineke was able to get us in, fix our vehicle and get us on our way home. Great place and extremely professional. They even showed us the part on our vehicle that was so bad. Very impressed, would definitely recommend!
I had a tire that had a nail in it. I had taken the tire off already and was on my donut. I called them in the morning and I dropped it off in the afternoon. They did the repair exactly when they said they would and 20 mins later I received a message it was done and I could pick it up. They were helpful, quick, and very nice. It was of good value too since I have a tendency of getting things in my tires and this has been my best experience in getting one repaired.
Staff is very friendly! Called on Friday for an overheating issue and they were able to get me in the next day! I like that they are very transparent about their prices on parts and labor. As a women I always get scared if an auto repair shop will try and scam me, but they did not! The issues they told me about I already knew were issues in car, they are there to truly help and not overrun your pockets!
Great staff and very knowledgeable. The man in charge was super nice even though they were really busy. I would highly recommend!!
Went out of their way to help me get this done quickly as I was traveling. Much appreciated
The car first went to Midas who I have used for brake repair for over 30 years. They Did not want to work on it because of the MA plate. We have been here for 1 week. James was OUTSTANDING. You now have my business moving forward. Thank you for being there
Had some AC and exhaust issues while on vacation and these guys did a great job getting us in and out in a timely manner and very reasonably priced as well. Super friendly service!
They were very professional and very easy to work with. did a great job and very quickly.
James was very helpful in scheduling me in for the same day and keeping me updated on the status of my car. Paid a little bit more than another place quoted me, but the convenience and service were totally worth it! Thanks James for all your help!
Came in for an Uber inspection. I was greeted as soon as I walked in the door. The waiting area is clean. I would definitely give 5 stars to the manager. He is definitely the heart of the business you can tell he cares and is very customer orientated thank you definitely recommend
Didnt honor the online coupon but were able to fit me in same day.
Very professional and super clean facility. Knowledgeable Representative with spot on diagnosis and excellent pricing for repair work that was done when they said it would be done.
James the manager is amazing and always professional and friendly. I met Joe Johnson the owner yesterday he had me witness some thing for his business and I told him what a great place it is.
I am not the one who usually takes issues to the web. But this is ridiculous. I’ve dealt with meineke for as long as I can remember and I’ve never dealt with anything like this from them. Around a month ago. My starter went bad. My fiancé and I bought the starter took it to meineke and they replaced it. No issue. As usual. Well about 3 days later. It began dosing exactly what it was doing before we took it in. We called back. They scheduled a meeting the next day, had it fixed the exact day. Due to work I wasn’t able to pick it up until the next day. Before I even left the lot. I realized my AC is no longer working. I was upset not only because this is now the THIRD time I’ve had to bring my car. But also because it’s the middle of summer. In Myrtle beach, and I have a TWO year old. We called back, first off the lady who answered was rude and very sarcastic. We took it back. They apparently snipped a line or something. That was another $100 we didn’t have that we had to fork out. Now. Here it is a week later and my AC isn’t working AGAIN!!! I’m very disappointed and upset because like I said. I’ve never experienced this with meineke before. And I do understand the whole world is suffering finding reliable help. But when it comes to someone’s vehicle. You have to be a bit more cautious choosing your help. Get better meineke.
I can’t thank them enough for getting my air conditioning up and running so I could make the long trip home safely and comfortably!
I was stuck with a busted radiator hose and no one willing to fix it. James and crew took it on and solved the problem in less than 24 hours. They were courteous, proficient and even got me back and forth to the hotel. I really appreciate them.
A prior company identified the code and chose the most expensive resolution to recommend. James at Meineke was aware of all the alternative steps to take and chose the one most likely and simplest to perform. This saved me literally hundreds of dollars, and is why I always choose Meineke for the actual service
James and his team are always great! They make sure to take care of the issues and point out the potential issues. I trust them with all of our cars including when our daughter had car issues when she visited. Cant recommend them enough
They conducted an excellent inspection on my vehicles in accordance with Lfyt safety standards!!!
The manager James and receptionist Brooke were wonderful.
The store was clean and orderly. Salesperson was very friendly, honest, and knowledgeable.He went the extra mile in assisting me.Thank you!
I was calling around trying to find service for a tuneup and oil change and I happened to come across this shop. They did a good job on my car and I will recommend them just thought they where a little pricey customer service friendly. I always read reviews before I take my car anywhere if they get more than five bad reviews I don’t bother. Mechanics needs to realize people look at your reviews.
James, the front desk man was very nice and explained things well to me which was great because I have no idea about cars!
Exceptional service, very professional, searched for parts to obtain the best price. Will continue to take my care there.
Took my 2014 Chrysler town and country and 92,000 miles thought I needed brakes and rotors turns out James had a guy go over the whole car found nothing wrong explain why my brake pedal pulsedTold me to come and pick it up no charge didn’t need anything best place to go if you want honesty and great workmanship.I’ve had several things Done onmy family cars will always go back James is the man
Terrible. Doesnt even deserve one star. Every location state to state terrible. Your word against their. Usually privately owned and wont stand behind their work. Bring the vehicle in for one thing and leave with 3 additional malfunctions with vehicle. They always mess something up that was working before the vehicle came to their shop. Its a trap and a scam. Company advertisements are bogus.
Everything was fine until I used my new wiper blades and one was smearing all over my window. It was dark so I couldnt tell until it was light out that something was attached. It was the plastic strip you pull off underneath that he forgot to take off. How can you forget one but not the other? I got an oil change as well and it took over an hour wait because they dont take appointments anymore.
I dropped my car off for an alignment issue at 8AM & at 11AM they called & said it was ready. The car drives straight now. They were nice & did not change the seat or mirrors settings. This was cost effective.
James is very professional, and cares about his customers. Came in with a leak in a tire, had it taken care of within a day ! Great crew that provides great service.
Extremely helpful very professional and fairly priced. Would recommend this shop to anyone looking to get a great professional job done
Service NOT Bad Communication Terrible but Overall good I would go back and this time ASKING The questions I never last time Price was awesome at least 120 cheaper than everyone Else So get on down to Meinke toget you car ac fixed
I came to South Carolina on vacation from Maryland and I had to come to this location to get my brakes fixed after having an emergency break. The manager Mr. James Cain was EXTREMELY professional and NICE!!! He advised me on my best options in my emergency situation and also had my service done as quickly as possible to get me back home! I also loved the fact that when I went to use the restroom in his establishment that he had a kids stool inside so that children will be able to reach the sink to wash their hands. In the middle of a global pandemic I find that extremely thoughtful and responsible. I thank Mr. James for his EXCELLENT service.
Courteous staff, clean facility, reasonable price, quality service.
Spent almost $1000 to fix my 2006 Audi, they changed a few things, spark plugs (which mine were more than busted), coil packs which seemed to be fine and had a mechanic friend confirm that for me, and the PVC valve. They charged me twice for the diagonstic. From what the mechanic explained, it seems like they just follow a list of repairs based on the codes given to them. My car broke down the next day and wouldnt run for a while. They did say they did not fix the car completely but it was fine once it started running, yet my car misfired and shut off on 501. James was kind and patient with me but it was pricey for a fix that didnt fix my car. They are a pricey place that can get it done fast but dosnt seem to know foreign cars well.
One place I trust. They do great work.
They go above and beyond to help you get your vehicles serviced! Highly recommend!
Excellent!! Friendly and my car is running so much better w no noise now!! I will be going there for all my auto needs from now on (as they found the problem that the dealer missed). Fair prices too!
Very good service. Respectful. Reasonably priced. Timley.
This was my first time ever visiting a Meineke but it definitely won’t be my last. From start to finish my experience was superb. I initially took my car in because I knew without a doubt my break pads and possibly rotors needed changed. The store manager was friendly, forward and honest with me about Exactly what I needed, which was break pads and rotors. I was under the assumption I needed both my back and my front pads and rotors changed, and instead of trying to swindle me out of more money than I actually needed to spend, like most car repair stores do, he was very knowledgeable, honest and professional when he explained to me that I only needed my front pads and rotors done. He pointed out a few other issues with my steering joints and a few other things that he said would need to be fixed before too long but didn’t pressure me whatsoever to get them fixed right then. He even printed me out a summery of the things that needed fixed. From start to finish the process in getting my breaks fixed only took about an hour, which was honestly less time than I had anticipated. I will definitely be returning to finish getting the rest of the work that needs done on my car, soon. Overall, I would strongly recommend this place to everyone!
As always excellent. Reason I return when I need service. Thanks James and crew need to be commended.
Trash do not I MEAN DO NOT TRUST these people my car came back worst than when I took it there. Simple oil change and alignment. Now I need rack and pinion tires and many other things. Paid 4000 dollars and my car is acting worst than when I took it
This is the place to go around here. Great location.
I will need to go back because my brake warning light keeps coming on and I hope its not a problem.
Very knowledgeable and professional staff; they went above and beyond my expectations on every level. Will definitely use them for all my vehicle service needs!
Very helpful and courteous. Took care of my issue right away. I will be using them for for my car repairs from now on.
My husband took his car there and had no difficulties at all. He was a walk-in and was taken promptly. Employees were all friendly and courteous and service was very good. Cost was very reasonable. Would recommend Meineke Car Care highly.
Brought my car to Meineke having no idea what was making the awful noise. James was so friendly and comforting. They called me after diagnosing what was wrong with how they were going to fix it and the prices of everything. At no point were they pushy to do anything else. Meineke will be my go to place!!
We love this place. We have been going there for years. James and the crew are the best. Highly recommend!
Getting ready to take a long trip and at 110700 miles it needed to be gone over front to back. Its now running a lot smoother and better gas mileage. Also had a tpm that needed to be retrained. Mechanic did a great job!
The technician at Meineke found my cars exhaust leak and repaired it in a timely fashion. Very please with quality of work
Nice people 👍
Great staff, good pricing. Joe rocks the beach!
The estimate for work to be done was straightforward and honest. The price for a battery replacement was better than at the Soto parts stores. And the customer service was excellent. Thank you James and Meineke!
They did a amazing service. I came on vacation my alternator needed to be fixed and the took the time to squeeze me in and get me back on the road. Thanks so much James for the help
My husband took my sons car there for brakes on Dec 24 and was very happy with their service and efficiency.
Knowledgeable, courteous and professional staff. Communicated well and finished in a timely manner. Will definitely return with future business.
I had low tire indicator plus I had to get an inspection. The man was honest, friendly. The work was professional, and I was in and out quickly. Thank you Meineke!
Having worked at this particular Meineke I have full confidence in their quality of work. This is why I brought my vehicle there and why I continually recommend people to go there.
They were able to install new TPMS sensors.
I have to vent, I recently moved here in july, 2020, I needed mechanical service, my friend recommended them, my air conditioning wasnt working, twice they fixed the problem, Ok I thought I found a good service place, fast forward needed simple oil change, 3 days trying to get in, no appointments, so come back certain times, 3 days nothing, Is that how you treat a customer, no loyalty, and inconsiderate to a persons time !!!!! Im through with Meinke at that location!!!!! You guys arent the only service car care, farewell you lost another loyal customer !!!!
I had my exhaust done from turbo back on my Jetta GLI and they did an excellent job. James showed me what all was involved and an estimated time. Set me up for the next day. Dropped my car off, and almost and hour earlier than he had told me. The car was ready. I had purchased my downpipe and cat-back exhaust from urotuning. And these guys did an exceptional job installing it and making sure everything was up to par. Months later returned to have some tires checked out that I had purchased with rims from someone. The tires felt they had defects in them. So James showed me all the defects in all tires. Recommended several options with different price ranges. Along with remounting and balancing. I chose the best tires along with the work. And work was started immediately. But I had a choice. I was not just shown the most expensive option and take it or leave it. I appreciate the work, honesty and professionalism from James and his team. My visits will continue. Thank you!
The staff of mechanics really know what they’re doing, and they pay attention to detail. Sometimes it takes a little longer, but they strive to do the job right.
I called first that morning and by 4pm my car was back on the road. GREAT customer service from Mark and the entire team.
I didn’t ask for the $75 oil change and was shocked when I received my bill for it. I usually pay $40 every other place including the dealership. They had my phone number, but chose not to ask and just gave me the most expensive one. Not cool especially when money is tight due to covid.
James is the best! Never pressures to change things that don’t need changed, always fair on prices, I love this place. Great customer service.
Well i thought you would be more professional your mask lay on your desk top the whole time i was there 2 nissan will be doing my brakes monday for 1/2 what you wanted to charge me and what about my rotars nissan is wondering too.
The prices are too high and they will try to convince you to fix what doesn’t need to be fix so they can make their money 💰
The manager was friendly and fast. I went to check in my AC which wasn’t working. Firestone said I needed to replace the entire system for $1300. I came here and they recharged system and added Freon. AC works fine. $80. Thanks guys
An excellent, well run facility. My time there from diagnosis to repair was reasonable for the issue as was the price to correct the problem my car had. Well done I would say, in every respect!
Called and was told an oil change would take 30ish minutes. So I went and saw many open stalls and an empty lot. I know this place is way overpriced but it was my day off work so I went for it. Took almost 2 hours before I was gone. Service manager really cool guy but really did not expect to be there soooo long
I made an appointment and they took me in on time. James is very friendly and helpful . He explained everything clearly for me. The mechanic took the time to cover my seat and streeing wheel with plastic so not to get greasy. All in all I felt very comfortable there. :-)
James was wonderful! Great customer service. Very friendly staff
The repair took almost 2 days but I understand they had a hard time finding the parts.
Very quick, efficient, honest work. Clear communication.
I have to come write a review in order to eat some humble pie. A few months ago I got a 17 year old car tuned up at this Meineke. These guys were great, fast, professional, and affordable. I cant remember the managers name, but while I was paying I told the manager Id be moving to Missouri soon and if he recommended any car dealers. He recommended one but also gave me sage advice that I should have the used car inspected by Meineke before buying it, and if the dealer didnt want to let me do that, I should not buy the car. I was hardheaded. I came back to my home state of North Carolina and purchased a used car from a reputable dealer here, but allowed myself to get so comfortable with that dealer that I didnt get the car inspected by a Meineke as recommended. Im paying dearly for that right now. I feel like a fool, but some people have to learn the hard way. I recommend not only having service done at this Meineke, but also have these guys look at a used car youre considering buying before buying it. Dont be me. These are good guys
Had them replace the compressor. Works ok but is very loud. No one there can hear it so I guess Im stuck with it until it fails. Used to be 5 star until I had an issue. Takes forever to get a call back, even from the owner. BEWARE of cheap parts probably getting what you pay for.
James was exceptional. He explained thoroughly what needed to be done. Always a pleasure doing business at the Myrtle Beach location.
As I work for Uber I needed to get my car inspected for the ride share company to know that my car is up to full working condition, I walked in expecting to drop a lot of money I did not have, instead I got my car serviced and only had minor problems that were easily fixed and ran into an old friend. I will for sure be going back
Recently had a flat tire and stopped in front of Meineke right before closing time. They weren’t able to service the car due to closing time; however they were extremely helpful in helping me switch out my flat tire for a spare. One of the mechanics, Bill, came out with his tools to help make process of changing out the tire effortless and quick. The next day, I gave them my business with installing a new tire. Great staff!
Had a 10am appointment, left car and returned at 1045, car had yet to be even touched. So I had to sit there for another 50 mins.I had been to 2 other area stores and had never had a problem not getting my car serviced in a timely manner.Employee did knock $7 off a $70 oil change, personally I think it should have been more.I will NOT be returning to this store at all.
They were able to fit me in same day for an A.C. problem, and the fix was fast and at a fair price.
Convenient location to get an oil change in a timely manner at a fair price! The technicians are knowledgeable and friendly. The owner is an outstanding guy! I highly recommend utilizing Meineke for your auto needs if you want great quality and excellent customer service!
Great experience! Bill was very friendly and knowledgeable. We had a crack in our radiator which Bill diagnosed within 5 minutes. He repaired our truck in the time he quoted. While he was working on it he noticed we had a worn serpentine belt and offered to replace it for no additional labor charges. Great place to deal with! James was the manager on duty and was also very accommodating and pleasant. If we ever need repairs at the beach again this will be where we go! Thanks again guys!
These guys are awesome. Quick, friendly service, good price, and James will give you the straight scoop on what needs done and what can wait. Thanks for the great service!
Always good reliable service, good diagnosis with thorough response from James to understand technical repair and costs. James does what he says.
Great service and attention
Always great and timely service. Friendly staff. James is doing a great job trying to accommodate everyone.Thanks
Made sure that I was taken care of 100%. They weren’t pushy about the additional services I needed. James wanted to make sure I was aware
I was having brake issues and they were able to see my car as soon as they opened the very next day. Prices were very reasonable and workmanship is always reliable. James and his crew ate great!!
The service was outstanding and james was quite helpful...I would recommend anyone have their service performed here...good job!! Was just a little pricey but the service far outweighed the cost 👍👍I brought my own parts so I cant speak of any PARTS quality ...exhaust work on 2001 miata....its louder than I wanted but they can only do so much with what you bring them 😁😁
I got a low tire pressure light on my way to work. I stopped by Meineke on George Bishop Parkway on the way home. The guys were finishing up for the day but had someone check my tire pressure. One tire was low so they checked to see if I had a nail. I did. They repaired my tire immediately and I was on my way!! Thank you Meineke, Dave and the young man who fixed my tire!
Staff is very professional and clear in discussing details Relevant to the appointment. Prices are fair and this store is very efficient. I’ll be back!
Excellent service personnel. James and his co workers were friendly and showed us why we needed to service our car. I would highly recommend this garage to locals and travellers alike
They are professional and had the repairs completed on time. I done business with this company for years and highly recommend them.