We always use Roto Pat for carpet cleaning! They always respond promptly and this last time were able to fit us in the very next day! I love how they spot treat any areas I ask and my carpets look amazing when they are finished!! Everyone we have encountered is professional and friendly and I like that the same crew comes each time to do the cleaning! I think that speaks volumes! Great business, great people, and amazing outcome! We highly recommend!! Thank you guys!!!
Roto-Pat has been cleaning my carpet for years. A great job everytime. Billy has always been the person to clean. He is awesome.
Very nice man came and spent over an hour cleaning three bedrooms and a hallway unfortunately not able to remove the spots in the rug
5 stars all the way! So professional and quick to respond! Came when they said they would and made it look better than new! Highly recommend!
Absolutely blown away at the expertise, professionalism, responsiveness, and promptness! Very rare to come across a business like this. They are exactly what you wish every other company was. They are generous, informative, and reliable. What an example for other business owners to learn from.
Rotopat does it again! After 12 months of kids and pets our carpets were DISGUSTING!!!! Not only did the guys arrive early but they once again went above and beyond cleaning the carpet. 5 stars every time and I have been using them for 11 years now. Thanks again rotopat!
These guys are the best in town. Very professional, very friendly and they do an amazing job. I couldnt be more happy with them!
When I moved to the area and needed the carpets cleaned in my new house Roto-Pat was quick to respond. When they came out, they were very professional and did a great job. I plan on using them again!
I have used Roto-Pat multiple times for both carpet cleaning and upholstery cleaning and I was satisfied every time. His cleaning crew is friendly and professional. Mr. Roto-Pat is very interested in making sure his customers are satisfied and I received an immediate request for a private review of the service. That made me realize he cares about his customers and wants to make sure that his crew is doing a satisfactory job. He is also very generous in that he has donated service gift certificates for charity fund raisers. Super nice guy and a great company.
Talking about a company that cares about doing good work.. I mean, I wish all companies were ran the same way. I had mold issues in my addic. The owner himself came by and ran meticulous inspection of the work to achieve. Required the best prep to operate properly, then achieved a thorough work.The techs were very knowledgeable about what they had to do. They paid attention in keeping my kid and pets safe and even pointed at other details in other areas of my house that needed to be fixed eventhough they were not the company that was going to have to take care of these other unrelated issues. One of the techs even came back one morning to point and explain what he saw to the people handling work orders for my neighborhood.I definitely recommend this company. You cant go wrong with them.
Very satisfied, I used RotoPat for my carpet cleaning for several years now. After a huge storm, I had flood hit my house and it was a disaster! I called and within 3 hours, a crew was set up and at my place. He may not be the biggest company out there, but I will always use him for my carpet and Flood/renovation needs!! I love my new carpet as well, it was good price and Im a happy customer!!Communication and knowledge goes a long way, Thank you for great job!!
Excellent service from an excellent company. I called Roto-Pat for a simple carpet cleaning and the job was done perfectly and in a timely manner, and their rates were more than reasonable. Not to mention everyone I talked to was very nice and helpful, and was able to answer any question I had. Would definitely recommend
Theres no one in the Myrtle Beach area that I trust more than Roto Pat to care for all my carpet cleaning needs! I appreciate their level of integrity and honesty when it comes to handling tough jobs and would recommend them to anyone who asks! Roto Pat is the best!
Talked to pat the owner yesterday about getting our carpets cleaned through this business again. Today, a guy named Gary came by and others came by aggressively refused to shake hands, didnt even want to look at our carpets before saying they were too bad last time to do them again and claiming his boss made a mistake and hes above his boss, came inside and looked at the first floor and told my step mom with severe anxiety that he doesnt know how we can live here and were all filth. Comes outside and she asks for his name. Terry she asked, he said with attitude a raised voice and waving an intimidating hand motion saying Gary! With a G! Like I told you on the phone! then came to the door and shut our front door hard in her face. She cried nonstop for several hours and had a severe panic attack and couldnt breathe. She didnt raise her voice once or swear once yet this grown man on the job in his 30s treated a lady alone like this. She claims she was scared to speak thinking he would hit her at one point.The carpets arent even that bad and isnt that what a professional deep cleaning carpet service is for? Regardless, it doesnt excuse this disgusting behaviour.
The guys came out to my house before we moved in and then after we lived there for a year and they did a great job. I will have them do our other places when we need it.
Amazing job!!! I moved into my condo and it had dirty carpets. After having them cleaned a couple times by my landlord with little improvement Billy came by and made them look new again!!!Loyal customer here!!
Roto pat to the rescue! Thank-you so much guys for handling my flooring dilemma. If anyone needs carpet cleaning, flooring, or remodeling services done to their home, you need to call roto pat. The two guys that came to my house I think Gary and Billy, were incredibly professional and even helped me with something else at no charge ( took 5 minutes ). Roto pats construction supervisor Jim was real informative and full of ideas for my remodeling work that they are working on right now.
Theres lots of companies that do the same thing. Then theres Roto-Pat. On time, every time. Immaculate work. True professionals. Ive used many companies for carpet cleaning or floor installations, remodeling, etc. But this company has a proven record of quality and service with me. The owner Patrick makes sure that, as customers, we always come first. AAA+++
Ive used Roto-Pat for several years when I was in Property Management. Now I own my own Real Estate Company and called Roto-Pat to clean and stretch a clients carpet to make the condo more appealing to buyers. WOW! It looks like new! Serious! If I didnt know better Id think new carpet was laid! Customer service is excellent, they stay in touch and call or text when theyre on the way - I could not ask for better. Roto-Pat has my loyalty!
Patrick and his crew are very thorough and professional. They are polite, courteous and arrive promptly every time. I highly recommend this company to everyone.
When the stop valve in my washing machine decided to malfunction and flood my house I called Roto-pat. Patrick, the owner, and his crew arrived in less than ten minutes, began the clean up process, and conducted themselves in a very professional manner. Patrick was very helpful in keeping me informed as to the process involved in piecing my home back together. Patrick was also helpful and very informative in explaining the steps involved with submitting my claim to the insurance company. I am forever grateful to Pat and all his employees for helping my family during such a stressful time. If you are looking for a professional company for carpet cleaning, new flooring, or flooding issues, Roto-pat is the company to call!
What a excellent company. Cleaned my carpets and was timely in getting the job done. Very professional and great staff
Excellent service and affordable. We use Roto Pat for a number of services and they are always quick to schedule, dependable, and efficient. Would highly recommend!
Roto-Pat to the rescue!!! Over the wknd, I woke up by the sound of dripping water in my condo. I had a leak in the plumbing and the floor was soaked. It was almost midnight and I didnt expect to actually talk to anyone at that time, but they answered and came out immediately. They sucked up all the water and set up drying equipment. Because of their fast response, I wont have to worry about mold (which they are still monitoring just in case). Everyone was very professional and put me at ease. Thanks so much!! I will definitely recommend you to my family and friends.
Ive known Pat for 13 years, he has cleaned everyone of our different apartments, current house, and now business! Roto Pat has displayed passion, professionalism, and tons of elbow grease time and time again. Thats why we are proud to choose him as our preferred service provider!
This is probably my 4th or 5th time using roto pat and once again they blew me away! With pet and kid stains I was sure would never be removed, they made me feel like I was waking into a whole new house! Prompt, efficient and affordable!
Ive used Roto-Pat and their Myrtle Beach Carpet Cleaning services many times over the years for my home. I have always been very pleased with their customer service, professionalism, and the results of their service. I would recommend this company and service to anyone who needs Carpet Cleaning in Myrtle Beach.
Did a great job. On time and very courteous. Highly recommend them.
Great customer service. Job was done promptly and professionally. Highly recommend roto pat.
Showed up on time and his staff were very helpful and friendly! Highly recommended!
This is the most horrendous and inappropriate company Ive ever dealt with in my entire life customer service if I could give it a negative review like a -5 or a -10 thats what I definitely would do service was terrible customer service was terrible the staff is horrendous I would not recommend using this company to anyone at allI highly suggest you take that post and or response down because it is slanderous and I will sue 99.9% of what you said was a lie that shows how you are as a person and that shows how you are as a business person you werent even here the lack of character and integrity shame on you I suggest you take down immediately or I will sue you for slander because Ive already spoken an attorneyJust by the way you called my husband drunk crying and screaming like an unprofessional person so say what you will do what you want to do but you were the worst person Ive ever met on the face of this Earth may God bless you
Came to our defense in oct when our house was flooded. brought over a ton of equipment and dried us out. would recomhands downmend his company
Awful customer service. An agent for the company refused to clean our carpets because we were told it took them too long to clean out their hoses last time they were cleaned. They dont deserve a 1 star rating but their isnt an option to give less.
Not happy with this Company have no manners and the Manager is very rude.....
The variety of services this company offers is quite extensive, from fire and water restoration to flooring!
Went above and beyond