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Rex Perry Autoplex
3916 NW Stallings Dr, Nacogdoches, TX 75964, United States
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Rex Perry Autoplex
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Ta
Review №1

We are from Oklahoma and got stranded on a family trip when the transmission dropped out of our brand new Palisade. We could not say enough about this dealership and they way they cared for our family in an impossible situation. They were determined to help us even when everything was against us. Vince Beard was our Salesman and was quick to answer every call, text or email. He was patient when we needed him to be, quick when we had to move and understanding, knowledgeable, and kind! He helped us make the best decision for our family within 24 hours. Our purchase at Rex Perry proved to us that not all dealerships are the same. They work with honesty, integrity and GRIT. If you need a new vehicle... They are HANDS DOWN the only dealership to deal with. Well be driving back from OKC ANYTIME we need vehicles for the rest of our lives.

St
Review №2

Service at its best. They meet no strangers. Everybody family... they make you feel that way.

Jo
Review №3

Great service right from the start. Vincent walked up with his food in hand and after 2 hours of working with us he still had not touched his meal. With a Mission first mentality, this place will continue to turn out satisfied customers. Not sure on the official titles but the Office Manager and Finance Department were on point. Best car buying experience hands down.

Ca
Review №4

Love my car and the salesman and the financial manger went above and beyond to answer all questions.

Ke
Review №5

Best new car buying experience ever. The minute you guys answered the phone I felt the level of customer service. Javier was amazing to work with but you could tell the entire dealership has a team attitude. I was thanked for my business by every employee that I came in contact with as they even congratulated me on my purchase. Definitely worth the long drive to pick up my new truck and I have already begun recommending the dealership.

Ke
Review №6

Was very welcoming From the start! Wasn’t expecting to buy, But it turned out Great & Got A New Truck! Things ran smoother than expected!Was a Very Great & Unexpected experience!

Al
Review №7

When you deal with Sean and Tilley, they treat you like family and get you set up right! No tricks, no secrets. Full transparency and great service. Can’t wait to keep buying here.

Jo
Review №8

My opinions still open at the moment the work is still in progress... only complaint Ill speak to, is return phone calls in a timely matter ......less than a hour is acceptable...... This is my first time using this business... so im hoping theyll break the stereo type of dealerships...(I hope).. As for now, they have my vote.....

Ja
Review №9

I was alone in the middle of a 7 hour trip and check engine light came on. I continued to drive till I saw your Hyundai sign and immediately turned in. It was 45 minutes till closing and Gordon Ellsworth did everything to check out my vehicle and comfort me, as the engine had to be replaced. He made sure I was safe and comfortable while I waited 1 1/2 hours for my husband to come get me. For the 2 1/2 weeks they had my vehicle he kept me informed on the progress being made. I could not have broken down in a better area. I am truly thankful for everything Gordon and the others did to help me when I felt totally helpless. Job well done!!!

Pa
Review №10

Vince Beard was very informative but not pushy. Lead us through the whole process easily. I will be recommending him and this dealership to my friends.

Do
Review №11

Prompt and polite. Very busy but organized

To
Review №12

Vince and the entire Rex Perry Team were fantastic to work with. Our needs required us to arrive shortly before closing in Friday evening. They stayed to help us. We did not feel rushed, and we drove home with our née car. Thank you, Vince!

Ke
Review №13

I brought my truck in for an oil pan gasket leak and since it was going to be there asked to see if the recalls could be fixed as well they said yes. I get a call telling me my truck is ready, that they fixed the recalls but didn’t have time to fix my oil pan gasket leak and I would have to make another appointment for that. When I asked Sam why would I have to do that if they had my truck he said they didn’t have the time to look. So I go to the dealership and ask for a service manager and the manager said the guy working on my truck wasn’t able to lift it in the air to check where the leak was because his 2 lifts were in use. I told him not my problem I schedule an appointment and waited a week for it then now it’s not fixed or even looked at. The service manager then said they could come pick my truck up from Lufkin at my job diagnosis it then bring it back and order the parts. Once parts got in they could come pick my truck up again, fix it and bring it back. He said he would have to talk to his maintenance guy and see when they could do that and then he would call...I picked my truck up Monday and today is now Friday and I haven’t gotten a call! Good thing I already called a different dealership and they got my truck in on Wednesday. Also when I took my truck there was NO check engine light on but when I picked it up it was on...very fishy! I WILL NOT USE NOR RECOMMEND REX PERRY FOR ANY DAMN THING!!!!!!!

Ju
Review №14

They are the best car dealer. Kyle took my call and between Sean and him we drove away with the car we wanted at a good price. I drove a little over an hour to get there, and everything was ready to go when we got there to sign the paperwork. We drove the new car home. Hassle free transaction. GREAT Experience. My daughter loves her new car.

Vi
Review №15

Great Customer Service experience and fast service! Service Manager John Smith dropped my family and I off at IHOP and picked us up when we were ready, and Service Advisor Julio Flores provide me with great customer service, and even let me snooze while I waited 😊...I will definitely be back with my Elantra next time.

Mi
Review №16

Great place to do business with. Liked them so much the first purchase went back and bought my wife a car.

Br
Review №17

I had a horrible experience with the sales managers. Sean felt the need to yell at me and treat me like a child and then proceeded to hang up on me. Very childish behavior and not a way to do business! I do not recommend this place!

V
Review №18

Vince Beard was so awesome, they all made this an exciting and amazing day!

Ma
Review №19

Vince was incredible to work with. He listened, provided suggestions, and helped us get exactly what we wanted. He made the process so easy and stress free. Love our new Yukon!

cr
Review №20

Javier and Art are super amazing Guys!They worked hard to make sure we were happy and in a safe vehicle for our family. Would definitely buy from them again.

Wy
Review №21

Great people work there and they always service my car in a timely manner.

Gl
Review №22

Didnt have what we wanted, nice salesmen though.

Ca
Review №23

Worked with Blake and found him to be very pleasant to work with. He was not pushy but answered my questions directly.I have bought from the Perrys in the past and have always had a good experience. I am pleased with my car and would buy from them again. I would also highly recommend them.

Lo
Review №24

Mr Gabe did excelent job working with all the pros and cons of what I wanted ..compared what I was able to do ..I was i first impressed when when my friend and I rolled on campus AT CLOSING TIME a few days earlier and He took time to talk of a few options then.. when others were locking things up.. as info came in about my inquiries he kept me up to date.. It is a good thing for a sales person to help you into what is best for you and not just .. whatever

De
Review №25

Super friendly and quick to get you fixed up! Have never once had a negative experience with Rex Perry!

Da
Review №26

Im usually very happy with my experience, however...When i received my car after it was serviced, i was told that the Air Bag indicator light needed to be checked out. The associate even informed me that the airbags probably wouldnt work while the light was still on. I believe the best course of action, and great customer service would have been to have the light checked while it was being serviced. I will have to schedule an additional appointment to have the indicator looked at. This was disappointing to me.

Jo
Review №27

The salesman was very professional and helpful. The experience was pleasant without a lot of high pressure salesmanship. He worked really hard to make sure I was satisfied.

Ma
Review №28

My experience at Rex Perry APEX was fantastic. The salesman, Mr. Tilley, was very attentive and knowledgeable and I got a great car for a really good deal. The warranty is the best!

As
Review №29

Got my first new vehicle here recently. I love it! Alex was wonderful! Everyone was super friendly.

Ni
Review №30

We live about 5 to 6 hours from the dealership. Gabe worked with us and we had all of the details and paperwork figured out prior to arrival. We test drove while they printed the paperwork. We were there less than 30 minutes completing paperwork. This is how I like to purchase no hassle no haggle just sign and drive. The town was also friendly and the food and lodging amazing. This was by far the best and easiest vehicle purchase Ive experienced. Definitely worth the drive. I am sure I will be making this trip again.

Za
Review №31

My wife and I have bought our last 3 vehicles from Blake Bell. His customer service is unmatched to anyone else I have dealt with in the past. He will make sure to get you the best deal possible, and you can tell he genuinely cares about his customers. I would highly recommend him to anyone who is in need of a new vehicle, or has any questions about the current automotive market.

Ro
Review №32

It was an awesome experience. First time dealing with these guys but I wouldnt go anywhere else. If you want good quality vehicles and great service come holler at Javier Gonzalez in Nacogdoches, Texas

Ca
Review №33

I had a great salesman named Will !!He was very sweet and helpful and friendly.I have alot to learn on my new car but Will said I can call him anytime for help with all the Extra Bells and Whistles that I said I didnt want, But I got them anyway. We are intitled to change our minds 🤪.Thank You so much Rec Perry and Will.

Ka
Review №34

All the staff at Rex Perry Autoplex were so helpful! Blake Bell made searching for the perfect car enjoyable! He listened to everything I wanted and went above and beyond! Highly recommend Blake Bell and Rex Perry Autoplex for all car buying needs!

Ti
Review №35

Took my vehicle to another dealership for one concern and they created another issue while fixing the first issue. Jon Smith and the service department fixed my second issue created by another dealership and verified that my initial concern was not a problem. My repair was completed quickly and I was back on the road in no time. The shuttle service was great. I was able to get where I needed to go while my vehicle was being fixed.

DL
Review №36

Twenty four minutes from drive-in to drive-out service by a friendly and knowledgable staff. Full service oil change, State Inspection, tire rotation, and Multipoint Check-up were successfully completed by a SWARM of technicians that worked like a NASCAR Pit Crew!Oh, also this was much less expensive than the freestanding oil change centers AND the dealer automatically updates my service records to enhance my resale value. Why would I ever go anywhere else?

Al
Review №37

Blake was so amazing! I had financed my first car and he was so helpful in the process. I test drove a couple and found the perfect one for me. When it came down to doing paperwork and finding the right insurance coverage he found the BEST deals with the BEST prices. Definetely coming back when it’s time for car number 2. Thanks Blake!! 😊 The staff was so friendly & helpful. You go Rex Perry Auto!!

Lo
Review №38

Great people to deal with

Ch
Review №39

Where to start on how great our experience was recently and always has been at Rex Perry Autoplex! Our salesman was Bo Carroll and he couldn’t have been more attentive and committed to making our deal happen. We live over 2 hours from the dealership and all of this was able to happen over the phone and via email. With the assistance of Muncie Powers and Rex Perry, we left this experience feeling important and appreciated. The entire team there was so helpful and patient with figuring out how to do our trade in along with making the financing make sense for our budget. The used vehicle we bought is beautiful and runs perfectly. I can’t imagine car buying with anyone else in the future! So thankful for Bo, Muncie, Rex and the entire the Rex Perry team!

Jo
Review №40

Yes it a good time with the staff on getting my SUV thanks rex Perry autoplex

Ka
Review №41

Excellent customer service. Great deals without the hassle!

Ki
Review №42

Blake Bell at Rex Perry is great. He got me into the car I wanted. I love my new car!! He was so friendly and very helpful through the whole process. If you are looking for a vehicle I 110% recommend you to go see him!

Jo
Review №43

Javier was amazing!!! I highly recommend using him if you want the best car buying experience. He was able to help me get out of my mustang and into a safer SUV for me and my son. Thank you so much!

Jo
Review №44

Kyle at the Hyundai building worked tirelessly to get me into a newer vehicle. It didn’t end up working out but the customer service was exceptional. Before you try any dealership go to REX PERRY AUTOPLEX and talk to Kyle!

Ro
Review №45

Good place to buy a vehicle. The oil changes are a little pricey

Jo
Review №46

I really want to thank everyone at Rex Perry Autoplex, Art Rodriguez worked hard for me! My salesman Bo Carroll helped me find the perfect car. Thank you, thank you!John Bolton

Ba
Review №47

I have purchased my third vehicle from Rex Perry Autoplex. My salesman and the sales manager worked extremely hard to find the right vehicle for me. I was very specific about what I wanted and what I didn’t want. Well, yesterday I drove home with my dream vehicle thanks to them listening and working hard to make that dream come true.

AD
Review №48

Gabriel was awesome. You need to go and see him. He helped me with my first vehicle purchase and was very easy and convenient.

Ma
Review №49

Had a great experience with Javier and the dealership as a whole. They made me a very reasonable deal without a lot of back & forth haggling. No high pressure sales push, more of a family atmosphere. Highly recommended and would use again.

Sh
Review №50

Thank you Vince for taking the time to meet and help me out.

Do
Review №51

As usual, the staff at Rex Perry Auto were extremely helpful, courteous, and prompt. Julio in the service department is always eager to answer my questions. I can depend on everything that NEEDS to be done to the car will be done, and nothing that doesnt need to be done wont be...in other words...I can trust him and his employees judgements to keep my car in best shape at the most cost efficient way. Also, the courtesy drivers were just that...very courteous!

Ca
Review №52

Everyone was so pleasant and I never felt pressured to make a purchase. Felt very comfortable with the entire experience from start to end.

Tr
Review №53

Great sales representative. Thank you No Carroll

By
Review №54

Alex was great. Told him I was just there to look but he told me what he could do and I left in a beautiful truck.

Ta
Review №55

Tilley is a awesome sales man and my family has purchased quite a few cars from him

Ma
Review №56

Bo Carroll was my salesman. He went above and beyond in helping me test driving and choosing the perfect vehicle for me.

Su
Review №57

Javier Gonzalez was awesome! He addressed all our needs... Gave us many options... And assisted multiple customers without causing a lapse in time, money, nor energy. Would definitely buy from this company again so long as Javier is there to assist us. Couldnt have had a better experience! Thank you Javier!!!

Do
Review №58

Jake Bell helped us get 2 new trucks he was great.

Le
Review №59

Our salesman Javier Gonzalez was outstanding, helped us with all our questions and doubts. Highly recommended to buy a new vehicle at Rex Perry in Nacogdoches, Tx.

He
Review №60

Thank you very very much! Art and Vince went above and beyond! Awesome Customer service and delivery of our New Acadia!

ro
Review №61

I was very pleased and loving my new vehicle

de
Review №62

A great experience. I couldn’t have asked for a more knowledgeable salesperson than Bo.He made the purchase easy and comfortable, without using any pressure tactics.I traveled over 100 miles to purchase my car.I saved a-lot of money, making it well worth the drive. Sales manager was great. I highly recommend these folks...

Ja
Review №63

This was one of the smoothest purchases I have ever made. I went to get the oil changed in my car. The service department is quick, but the sales staff is quicker. I told them my stipulations and they didn’t come back until they had met each one.

Br
Review №64

Great People !! Immediate service!! It was a great experience

Co
Review №65

The guys all went above and beyond

He
Review №66

I have now purchased my second GMC Terrain, (Vin # 3GKALMEV9ML308563), today (2/9/21) from Rex Perry Autoplex. I can not say enough about the salesmen who represent this dealership. The three salesmen, (Peter “BO” Carroll, Muncie Powers, and Alex Forney) were so accommodating that I can truly say I enjoyed purchasing the car.Wednesday, February 4, 2021, Peter Bo Carroll met me as I entered the dealership. I told him I wanted to purchase a car and he had 45 minutes to sale me one. I had already been to a dealer who gave me a price, and I asked if he could beat it. He assured me that would not be a problem. He called Muncie Powers and gave him the timeline. In 30 minutes they had a car with everything I wanted on it and was able to beat the offer of the other dealer.That is what I wanted to hear, since I love this dealership from the salesmen to the service department. I feel like they take a personal interest in their customers. I told them I was purchasing a home and could not have anything go through my checking accoung at this time. I wrote them a check for the car and ask them to hold it for me. Peter Bo Carroll told me the car would be ready when I wanted it. He held it until I came back today to get the car.When I came to pick the car up, I met Alex Forney. Mr. Forney was not there the day I purchased the car, however he has been emailing me for sometime. He took all the time I needed to go over every aspect of the car with me. He was so patient with all my questions and worked with me until I was comfortable with the new car.Rex Perry Autoplex can be proud to have salesmen like Mr. Carroll, Mr. Muncie, and Mr. Forney, represent this dealership. They have not only made me a loyal customer, butan advocate who will tell others how they went out of their way to assist me.

Hu
Review №67

Service was great! Mr. Ellsworth took care of my needs in a timely fashion.

Am
Review №68

So I just purchased my 2nd car from Rex Perry and I’ve got to say that Vince Beard went over and beyond. Thank you so much!! To Vince and the team.

Ed
Review №69

Real easy to deal with Moncey was excellent even helped me thru my screw ups.

Ko
Review №70

Easy to work with even remotely. Javier was excellent. He was very responsive and assisted in the purchase of our new 2021 Yukon.

We
Review №71

I have used this dealership for the last time the first time I had a serious problem with my Cadillac they lost my warranty paperwork and this time they lost mine and three other customers also the most unorganized shop Ive ever dealt with not in this lifetime will I ever deal with these jokers again!

Ma
Review №72

Mr. Bo Carroll was great! Painless experience and very sincere and helpful. I definitely recommend the car buying process with Mr. Bo.

ch
Review №73

Justin McDaniel is a great salesman, this is the second vehicle he has sold me in the past year and he is a excellent employee to work with for a vehicle, he understands the customers needs!

Ra
Review №74

Amanda at Rex Perry Hyundai helped me purchase my first NEW car! I was unsure of purchasing new since I was in the market for used but Amanda helped me make sure I got a reliable car with the best deal possible, and the best finance options as well! I feel she helped me make a decision with a car that I know will meet my needs for me and my family. Thank you!! :)

Ra
Review №75

Rex Perry is the way to go!! Just left the dealership with a new 2021 Hyundai Tucson thanks to Javier. Such great service, no back & forth haggling at all, gave us many options and we are very pleased with his service👌🏼.

Vi
Review №76

Thanks Kerry Harris for all your knowledgeable help and AWESOME customer service. You obviously love auto selling and helping people get into their desired vehicles.Ill be more than happy to refer all my family and friends to Kerry Harris at Rex Perry Autoplex. You all keep up the great work.Thanks again.

Mi
Review №77

I got myself a 2014 ford focus. Love it drive it everyday this is the place to go to if you need a vehicle. Great deals great prices. Honestly its a better dealership all around nacogdoches if youre looking for a pre-owned vehicle.

Ma
Review №78

Sales staff are helpful. Customer service is great.

Ha
Review №79

Julio is Always Professional and friendly..

mi
Review №80

Javier was great!! He made everything really easy and helped us get the car we wanted!!

ja
Review №81

Stop what your doing and get yourself down to Rex Perry Autoplex today!! (Ask for Bo ) These people know how to treat customers, great service and great DEALS. Bo will find you the car you want and Art will find you the lowest car note possible .Thanks again guys!!

Ch
Review №82

Ask for Kyle best car buying experience ive had. He worked extremely hard for me to get the car I wanted at a deal that worked for me.

Mi
Review №83

Justin McDaniel did an amazing job helping my daughter with finding her the perfect first car! I would definitely use him again so ask for Justin when shopping for your next car at Rex Perry!

Da
Review №84

Such a great experience. We told Amanda our budget and she made us a great deal!

Ar
Review №85

Javier was a pleasure to deal with. He helped us find the truck we needed, and made certain we got what we were looking for. I had spoken with several dealerships and none came close to the great experience we had at Rex Perry. We love our new 2500.

Ra
Review №86

Both Jeremy and his manager, Sean treated me with respect, kindness, professionalism and courtesy...I was shopping for a car online and dropped by Rex Perry Hyundai for a quick test drive and to look at colors. I was mistaken in thinking I would find a better “ deal” in a big city.Jeremy was low keyed, knowledgeable and presented no pressure. When it was Sean’s turn.... he was friendly and gave me an itemized out the door price... ..I said Done Deal... I love my 2020 Hyundai Santa Fe SEL.

Am
Review №87

Make sure to ask for Blake Bell! He goes above & beyond. There is no other salesperson like Blake. Very honest guy, he does NOT rush you & makes the buying process quick & smooth.

ke
Review №88

I love Rex Perry Autoplex, they have great staff and they have always been good to me....I have dealt with Glennard Tilley on my last two vehicles and he is a wonder salesman, he has a great sense of humor and hes always very nice ! Keep up the good work!!

Sa
Review №89

Rex Perry Autoplex has outstanding customer service. Both Blake Bell and Sean Bush listened well, asked questions, and found a vehicle that is a great match for my needs. The entire staff works well together, and it is a joy to interact with friendly people who enjoy their job.

Tr
Review №90

Kerry was a great sales man and the entire staff is outstanding! Will go above and beyond to make a great deal! Will definitely come back!

Fr
Review №91

Vince really worked hard to get Our business.Thank you Vince

Ja
Review №92

Tilly is the best! If you go to Rex Perry Autoplex find Tilly he will give you the best deal in East Texas I promise you that!

Ko
Review №93

Pay attention to the vehicles when you’re looking at them. I purchased a used truck at above KBB value and a week later I find a huge dent in the roof. I contacted them about it and they knew it was there and won’t repair it for me. Tilley, my salesman, was great and I highly recommend him but don’t trust upper management. Review everything thoroughly because once you sign they don’t care about you anymore.

Ga
Review №94

Well that was easy! Stacy Mathis made trading in my 2015 Yukon XL simple and effortless. He was professional but easy to talk to. He made communicating my needs and questions effortless. My wife was surprised and loves her new wheels. Our grandkids will continue to enjoy road trips with us too.I’m happy to continue my relationship with an excellent dealership.

Te
Review №95

Extremely fair trade in value, and friendly sales team. Alex did a great job finding us the vehicle we needed and had our best interest in mind. We will buy from Rex Perry again!

Ke
Review №96

EXCELLENT SERVICE DEPT! Ask for Mr Gordon Ellsworth or anyone in the Service Dept. theyll take good care of you. Same thing goes for Mr. Tilley in the Sales Dept., and all other sales reps, they will take care of you.

El
Review №97

Blake got us into the the exact car we wanted. He made it incredibly easy! Fantastic customer service all around.

Al
Review №98

Blake Bell was great! Highly recommend. He set me up with the Tahoe I’ve been dreaming about! Come down and see him!

El
Review №99

Fabulous experience in the service dept. Extremely courteous mechanic. The most pleasant dealership and service dept. Ive ever visited. Good old fashioned down to earth people. If purchasing a vehicle from them is as honest and caring as the service dept. You will be more than satisfied.Was greeted and treated with the utmost respect.I would consider it to be an honor to conduct more business with them... And thats not something Ive ever said of any dealership.Truly exceptional!They even have an array of cell phone chargers in their waiting area - which is impeccably clean! A+++++!

He
Review №100

Shout out to Javier González! Super helpful and great customer service 🥳 come see him at Rex Perry Autoplex and he also speaks Spanish as well.

Information
100 Photos
100 Comments
4.6 Rating
  • Address:3916 NW Stallings Dr, Nacogdoches, TX 75964, United States
  • Site:https://rexperryautoplex.net/
  • Phone:+1 936-564-4688
Categories
  • GMC dealer
  • Buick dealer
  • Cadillac dealer
  • Hyundai dealer
Working hours
  • Monday:9AM–6PM
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–5PM
  • Saturday:Closed
  • Sunday:9PM–6AM
Offerings
  • Car rental:Yes
  • Oil change:Yes
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