We had a great experience with our Salesman, Adam. He answered all of our questions in a timely manner and with honesty. Some dealers make you feel like they have something to hide when purchasing a used vehicle, however, Adam was real, upfront and provided us with everything we asked for. He connected with us fast and didnt mind our children, even helped get our carseats in and out of the vehicle we test drove.We had a good round of negotiations and ended up finding a balance. Thanks Adam.- The Warrens.
My husband and I have bought 2 cars here now and couldnt be happier with the service we received while doing so. Chris Centivany Is a trust worthy salesman and we wouldnt buy a car from anyone else other than him. He was also very knowledgeable each time which was nice. Thank you so much guys for helping us find the car that fits us best. Now we can drive in all weather conditions without a worry.
Just went in yesterday and was out at the lot to look at a Subaru. Immediately we had a salesman out there to help us out with the vehicle very nice and quick with information regarding to loan process and vehicle. Will recommend here again even though we didn’t purchase.
I’ve been coming to this location for almost a year for the regular maintenance (oil change, tires rotated, brakes, etc) and I’m very happy with the quality work their mechanics provide and the organization at the service desk and front desk. On top of that, the entire team is very friendly and welcoming. I trust my car is being taken care of and any concerns I have are taken seriously. I highly recommend taking your Honda here, they’re going to take care of you and your car! Thanks.
I had one of the best experiences working with Kris Kezar, Kellie, and Chad while finding my perfect Honda! They were all attentive and so friendly. I could feel they genuinely wanted to help and succeeded my Expectations while on this car journey!! Thank you all again!
My wife and I just bought a car from here. The staff was great and they got us a great deal. Tim helped us and we werent ready to decide. When we were ready to go he came back into office to make sure we were both taken care of. I would recommend the trip to check out this lot.
Awesome dealership! Will always do business here. The owner is truly a good, honest, happy person who manages his business in a professional, upstanding manner. The employees are the same. Hardworking, intelligent, knowledgeable people. 💙🖤❤️🔥Also—THANK YOU FOR SUPPORTING OUR LAW ENFORCEMENT!!
What a great group of people working at this dealership! We were treated with patience, kindness, and respect. Their honesty and integrity really impressed me. I highly recommend Tom Scott Honda to anyone looking for a new/used car, truck, or van
All the staff here is amazing. They never hesitate to go out of their way to help us. Its hard to find a car dealership you feel like you can trust, but look no further! We moved out of state and I try to plan my car maintenance around will I know I will be back in town because they are THAT great!
I have never seen a more honest and accommodating dealership in my life!I am a new Honda Odyssey owner and I brought it to Tom Scott Honda for an SRS issue. They were quick, kind, informative, and honest. The service writer informed me that its all under warranty by Honda and treated my family and I like friends. I love this dealership. Support dealers like Tom Scott Honda, who support us in this community. Thank you Tom Scott Honda for raising the bar on customer service and integrity! LOVE LOVE LOVE THIS DEALERSHIP!
This an amazing company! Great service! The best part is they support our cops and being as I am a police wife this means a great deal to me!
Dealt with Terry Thomas the salesman.Such a awesome guy very laid back not aggressive and had a awesome experience buying a car.Thanks terry
Very friendly, honest, clean. Up front! Jake treated us great.Had a minor repair needed, they stood behind it and fixed. Very impressed with the whole crew!!!
Just want to give a big recommendation to Tom Scott Honda. While I know this was a simple job, I not only got in and out fast and only spent $68 there. But they washed my car too. I spent over $1800 at another Honda dealer with no car wash. I’ll be back. Thanks Tom Scott Honda.Gary M
Id been car shopping for approximately a week before I bought my brand new pilot. I actually already had a deal with another dealership. And they had no wiggle room as far as price. I received a fair price after submitting my offer. Jen was amazing and friendly. They accepted my offer after about 20 minutes. She worked for me just like a salesperson should. My deal was done within 15 minutes from arriving to Tom Scott Honda. Left with my vehicle and closed out paperwork with Kris. 👍 If you want a good deal check TSH first.
Bought a car in March 2021 and had an awesome experience. We got such a great deal and we love our SUV! Great people work here! We will shop here again!
Thank you to everyone leaving bad reviews that pertains nothing about the way this company conducts business. If it wasnt for yall, I probably wouldnt have serviced one car and purchased another through them.They were fast, professional, knowledgeable and helpful when I needed help. Chris was awesome and I cant recommend this dealership enough. Ill make sure to return to service my car when needed and support a local business.
Fantastic sales & service department. Kind, friendly & helpful. Will gladly return for further purchases & service. True American business! 🇺🇸
I helped my daughter buy a Jeep here. It was a fantastic experience! I definitely would go there again!
Couldnt recommend more highly!! The whole process felt like having coffee with an old friend and then driving away in a different car.I had been shopping through my banks car-buying site and found the exact car Id been looking for at a great price on their lot, so I sent an email to the dealership. Kris responded promptly and answered all my questions over the phone. He even warned me that it was missing a popular feature many people look for in this model so that I wouldnt waste my time. And since he was going to be gone by the time I could get there, he set up an appointment and told me to ask for Terry when I got there.Everyone at the dealership was relaxed and friendly. The salesperson who greeted me promptly went to get Terry, didnt try to poach me. Terry himself was so kind and helpful. He showed me the car and went over a lot of the features. We went for a test drive and since Id mention I was new to the area, he pointed out some cool places and made it into a bit of a tour as well.I decided to buy and he helped me trade in my old car. The whole process took no time at all and still he kept apologizing for the wait!Im so happy with my beautiful new car! All the good things Id heard about Tom Scott Honda were true and Id definitely recommend them to anyone looking for a new vehicle.
I’ve been taking my pilot here for service for the last 6 years. I didn’t even buy my car here but they treat me as if I did. Every time is such a great experience! Great customer service. Everyone is always so friendly. The service on my car has always been top notch! Even bought my tires here after shopping around and the price was very comparable. So nice to be able to get a tire repair, oil change in one stop and leave with a clean car!
Fast, friendly service center. We were just traveling through, towing a trailer when our panel lights came on. They gave us a spot to drop the trailer and worked us in. About 2.5 hours later, we were on the road with a clean truck and issues resolved. Thank you.
What a great experience! Thank you Mike and Brandon! You guys rock! Thank you for doing the right thing!
I love the flag. Thank you for recognizing the sacrifices the good ones (and their families) make for strangers that belittle for no reason. 💙
I’m not in any rush to buy a new car but knowing they support our men and women in uniform puts them at the top of my list when I am!Thank you for taking a stand when most of the world would rather turn their backs on law enforcement. Honestly I means more than I can ever say. 💙🇺🇸
5 stars to this dealership for having the courage to support our men and women blue. We truly appreciate what youre doing👍
Great experience. Was in and out pretty quickly.Great atmosphere. Very accommodating. Would definitely recommend.
I live in Idaho Falls and when my son was looking for a car these guys were willing to deliver it here! Great service, friendly people, and willing to go the extra mile!
Salesman was great, I found a great used vehicle and got financing without any issues.
Great Customer service. Went in for a recall on my Pilot and was highly impressed by everyone that worked there. Will definitely be back.
I went to get my car serviced here since it was a new car I figured they knew what they were doing more than I did and man was I right.... They were so understanding and attentive when I was explaining what I was needing they even gave the car a wash and vacuumed it out I definitely will come back
Just saw that you are support our law enforcement with that big beautiful flag. Thank You for the support to the men and women that put their lives on the line everyday for all of us.
Thank you for supporting LEO, The support this business brings makes it easier to get up in the morning and do our job
Great dealer, great experience. Mykeal ( sp?) was a great help, I even went back after I purchased so he could help me with the cars electronics. Fantastic experience & I love my new Passport!!! Highly recommend this dealership.
Very friendly not pushy and not out to gougeyou. Brandon was delightful and helped us get a good fair deal in this market.
Wonderful place who support our fellow men and women in Blue! Thanks for being a great dealership!
Great dealer gave me radio code over the phone every one else gave me the run aroundI recommend them
Went in to look at purchasing a different vehicle. Victor met me at the door! He was extremely polite and helpful! I was introduced to his supervisor Chad who gave me alot of great advise and information to make my decision. Highly recommend Tom Scott due to products and service!
Amazing dealership with great ethics. Tha k you for supporting first responders on top of it all.
What a wonderful group of people! So thankful for their help!
I called their service department in February 2020 to schedule an appointment due to my Emissions System Problem Light coming back on after being repaired in December of 2020.Prior to my appointment I started experiencing the alarm randomly going off at all hours of the day and night. Leaving me to keep my car unlocked during my business trip. (Very unsettling) When my alarm was going off, my 2017 Honda pilot display symbols started flashing and making electrical snapping, crackling sounds.On March 9, 2020 I brought my 2017 Honda Pilot in for the Emission Systems Light that was displaying and to add my Alarm issue with the electrical snapping and crackling sound to the list.My service advisor what just AWFUL! I waited all day for a phone call he said he would make, and never made to give me an update about my car.I finally had to call the following day at 8:30 a.m. to find out what was going on with my car. TERRIBLE CUSTOMER SERVICE!!!When I called, my service advisor treated me in a very condescending manner and called me a liar.I called the General Manager left a voice mail message and Im still waiting to hear back.Again, TERRIBLE CUSTOMER SERVICE.
Courtney in service was super awesome. I just bought mt dream honda and i was one of those annoying customers that watches the technician etc etc etc. The tech was also super nice and very professional. I want to say his name was will. Great experience!!
Love this place! Great service, and great staff.
Glenn the Service manager went above the call of duty saving me $1200 replacing a light fixture gratis and when that did not solve the problem, diagnosed the cause and determined it was due to a faulty alarm system put in by a 3rd party at another dealer. He also assisted me in getting a partial refund for the diagnostic from the other dealer.
Amazing dealership. Thank you for the amazing service.
I took my car in to get it serviced and after telling me it wasn’t anything that was still under warranty they handed me an estimate for $1600 worth of things they said needed to be fixed. After taking my car to another mechanic I learned that only one thing on that list needed to be fixed and was fixed for $120. They said my blower motor needed to be replaced because it was broken, the other mechanic found a dead mouse in it and no damage to the blower motor. They said there was a crack in one of my belts, my mechanic said it looked like it was in good condition. They said so many things were wrong when they weren’t and thankfully I wasn’t going to just believe them without a second opinion because they would have taken my money and not fixed anything. I did also buy my car from them and the salesman talked to my dad (who was just there to tell me if the car I picked out and researched was a good choice or not) more than he talked to me, I guess that should have told me they wouldn’t be fair to me as a woman. Perhaps if I had taken a man with me I may have had a different outcome.
Brandon was amazing and not pushy he helped me find exactly what I wanted and Im picky thank you!
Great service salesman was very professional answer my wifes questions was on the ball help us with all we needed came home with a 2014 Chrysler 300Thanks Terri
Back the Blue. Good people, great service, wonderful message. If anyone has an issue, maybe they should invest their money into a dealership and fly whichever banner they so choose.
I bought my car here after several weeks of being jacked around by Kendall Ford. It was such an easy, pleasant process and Brandon Johnson was informative and available when I was ready and explained all the details efficiently. I would recommend this dealership hands down to anyone looking for a non-pushy, no hassle/hoop jumping shopper!
Great business and very professional with excellent customer service!
Amazing service and love that they back the blue 🖤💙🖤
Tom Scott staff are very efficient, helpful and welcoming. Their waiting area is clean and always well stocked with water and fresh coffee. I bought my car there about eight years ago and they have taken excellent of it and me. I appreciate them and plan to make my next vehicle purchase there as well.
Great place, kind people and amazing customer service 👏
The best buying experience Ive had in awhile Brian and Chad as well as the service department have been helpful and respectful always making sure I was taken care of they earned my business and will totally recommend
My son and I both bought cars from this dealership in the past 3 weeks. No complaints! Very friendly and professional service all around. Brandon was great to work with as were all we interacted with. My son paid cash and I financed, it was all pretty quick and easy in both cases. And price wise we feel like we got a great deal and just the car we wanted. No reservations on recommending them. Thanks Brandon !
Amazing business … love that they back the blue ❤️❤️❤️❤️🖤💙🖤
The service department was a pleasure to deal with in getting the proper fluid for my Honda Pilot transmission and synthetic oil change. If you have a Honda make sure you take it there for all your service, they did a great job !!
I was having a issue with my Honda. It was related to a part that was already replaced under recall. Mike in the service department went out of his way, got me taken care of and completed the recall again for the defective part at no cost to me. Thats good customer service right there. Thank you
I came in to get my car serviced and not only was the service more expensive then I expected but Courtney was inappropriate and unprofessional. I will not be returning or recommending this dealership.
I am actually very sad to write this review. I set up a pre-purchase inspection for an HRV that I wanted to buy for my daughter for graduation.I’m glad I did.My mechanic found AC Compressor issues and also found that the engine codes had been recently reset. The sad part about this is that I asked them to be completely honest with me as this car was for my daughter and my biggest concern was for her safety. They told me the car had been gone through by the Honda mechanics and boasted about a 120 point inspection.So if my mechanic was able to find these issues, why wouldn’t the Honda mechanics be able to find them with all of their high-tech equipment. THEY KNEW THATS WHY!!! Needless to say I am out 45 bucks to pay my friend for having my back as Tom Scott Honda almost got me for 17k. Don’t trust them they just tried to completely hose me.No excuses shame on you!
This Dealership was great. Chris Centivany and Mike Betts helped me. I pulled into the dealership at 7:30 pm on a Monday- (mind you they close at 8 pm) and I wanted to test drive one of the Hondas Ive had my eyes on. We test drove it, then I wanted to see what they would offer me for my car as a trade in. These guys really went above and beyond for me and gave me the best deal. They were AWESOME! I didnt end up leaving having everything done until about 10:30 pm and they still provided the best service 2 hours past their closing time. I am very happy with my new purchase and the service they provided. Super happy!
I recently spent some time shopping for a vehicle for my son and had a great experience working with Brandon Johnson. Although we didnt find a vehicle that day, he worked diligently to send us new vehicles a few times a week until we found the one. Brandon is professional and great to work with. Hes the guy to work with at Tom Scott Honda!
Wanted to make sure everyone knows there is no other place to buy a Honda in the valley. Have purchased 10 new Hondas from both dealerships in our area. Tom Scott shines above and beyond. The service is exceptional and any issues are resolved to the fullest! See Eric and say hi to Craig! Two fine team members!
Very friendly and welcoming have always taken care of me and my car telling me how it is being straight to the point and not trying to bs you. 10/10 recommend
Said they had a accord in the value lot for cheap (I needed a work car). The car had a salvage title as well. They told me it was 1200. Drove to nampa to look at it and found that it was definitely a cheap car. Wrecked in the front and rear, check engine light was on and the powersteering didnt work. I ask the salesman if they were firm and he said oh ya. I then asked if it was 1200 out the door. Nope they have a 399 title fee (in real life they are $14), and obviously sales tax. So now this is a 1700. Well nada says the cars worth 1700 ppv, with a clean title. People beware. They just want your money and dont care what it takes to get it.
I called to speak to someone and they hung up on me. When I called back they hung up again. Horrible business practice!
Great appreciation for 1st class service!
Thank YOU for supporting our men and women in blue!
Do yourself a favor and go elsewhere.. i went here to get a lease on a new Honda Civic. We were originally told that we had the first 30 days to return it if we didn’t like it or if it wasn’t going to work for us, we then decided to return it before we made the first payment and suddenly they told us that the car salesman who told us that was “wrong in saying that” to us and they had received a “talking to.” But there was no attempt to right the wrong or being lied to.. in fact, one of the salesmen told me to get a second job to afford my payments and ‘make it work’. We got frustrated and ended up taking it to Larry H Miller in Boise and they had confirmed that we should have been able to return it before the first payment. On top of all the frustration and confusion and being turned in circles, they tacked on a windshield warranty which we agreed to for the 3 years of the lease and when we sold the car to Larry H Miller and canceled our warranty, they had actually changed it to 5 years.. not the 3 we agreed to. Had we not got irritated and gone elsewhere, we never would have known we were being charge an extra couple thousand. Because of this situation, I was set back over $7,000 in negative equity. Not worth the lies and getting screwed..
Thank you for supporting our men and women in blue!!
Great family owned Honda dealership! I have bought a couple Honda’s here and get them serviced here as well. Best service in the valley and great pricing. They are honest, fair, and thorough. Mike in service is particularly excellent to work with. Highly recommend this dealership!
The Service Department has always provided excellent customer service for my routine car maintenance. The car buying experience was also very good, but the multiple interactions with the Service Department, since buying the car, was worth the purchase from this dealership.
It’s hard say which is worse the service or the sales staff. Was here recently and couldn’t believe the low level of customer service this place offers. There are other choices, use those instead.
This dealership is awesome!The most pain-free car buying experience ever. We will definitely be back!!
We had gone to several different places and left disappointed every time. When we went to Tom Scott the entire atmosphere was friendly and welcoming. Brandon Johnson helped us with our purchase and he took such great care of us. Excellent people to work with!
One word “ INTEGRITY “
Was looking for a car, Brandon helped us out. Man what a good job! So smooth and quick, Brandon made sure it was a very turn key transaction l. Would highly recommend!
I just bought my very first car here. Being young and a first time buyer, I was nervous about dealing with a pushy salesman. Eric Pearson is who helped me and that was definitely not the case. I felt very comfortable and not pressured whatsoever. He had answers to all my questions and was just so helpful from start to finish.Thanks to him, I ended up with an amazing car and I had an excellent first time buyer experience!
10/10 Great Service and Great Dealership
Great service, clean shop, professional staff.
Best experience ever.
Weve bought two cars here. They have friendly staff, and gave us a great deal after our first experience wasnt as great. We got insurance through them, and when we tried to use it, we were turned down. We werent really sure about coming back, but we really wanted a specific car on their lot. But the second time, they went out of their way to make things up to us. They gave us a great rate and made the experience so much better. Were really grateful! Thank you so much for making this new experience so much better. We live our new car!!!
Keep being amazing.
I have been looking forward to purchasing my next vehicle from Tom Scott for quite a while. John Moore was a Fabulous salesman and stayed in touch with me since 12/19. I changed employers in 1/20 so am now again hunting for my nxt vehicle and of COURSE am looking at Tom Scott!!! Met Chris tonight just before closing and impressed he took time to talk with me!!! Stay tuned as I will write another review after my next vehicle is purchased at Tom Scott Honda!!!
Awesome people to work with!
All around Amazing !!💙
Sched appt, arrived early, service was completed on time with good explanation of service completed and upcoming service to be needed. Courteous and professional customer service. Excellent experience.
Have purchased last 2 cars here. Much better experience than other dealers. Go see Mikael.
Super nice people at TSH. Great car buying experience!
We were looking for a used pickup. They have a good assortment of other brands. TSH (Lee) provided great customer service, was knowledgeable, the vehicles were clean and priced to market. The whole experience was quick, no hassle, and we had a good time. We purchased a 2019 Nissan.
Wasnt a fan.Had an easy transaction and I still had to wait for them to talk to the manager about a discount they offered.I just didnt feel comfortable.
Lee was great.. knows his stuff.
Shady dealership. They were the only dealer in the greater area who had the car that we wanted, otherwise, I would have walked. They took my car keys and kept them while we were talking, and at one point, they moved my old car and didnt tell me where it went. If we had wanted to leave, I dont feel confident they would have let us. Unbeknowst to them, I had the other key in my pocket. The sales manager tried to take $500 off of my trade in because he didnt think the door locks worked, and when I showed him they were fine (and it was a feature of the car), he said he had never seen a car do that. Meanwhile, they were selling the exact version of my car used on the lot. They couldnt get a correct payoff of my car either.The shadiest part though was their offering of free oil changes for a guarantee of a certain rating if Honda corporate called. They make their customers sign a piece of paper stating that they promise to give that rating. In fact, I dont trust most of these other Google ratings because there is no guarantee that the author didnt get something in exchange. If you can avoid them, do.
They take wonderful care of my Honda
I went in to get may car serviced. Spoke to Courtney. I was able to get in same day and was quoted an hour and 15 mins to get a few services done. They had it finished and hand washed in an hour. The prices were amazing and everyone was super friendly. I will definitely be back in as it was a phenomenal experience. Thanks a bunch!
Very nice and helpful staff.
Brian Ford is a very good salesperson! Very Patient and knowledgeable about Cars. We chose a Honda Pilot. Brian took his time with us. We appreciate the No Pressure Sales. I will refer my friends to Nampa Honda.
They did a quick and professional service on my vehicle.