user
Opal Enterprises Inc
127 Ambassador Dr #159, Naperville, IL 60540, United States
Appearance
Opal Enterprises Inc
Comments
Re
Review №1

From initial encounter with the salesman to the completion of installation we are very pleased with the project. The scope of work and timeline were clearly outlined and adhered to. Excellent communication with all Opal individuals involved. Instant acknowledgment of our minor concerns. We recommend Opal Enterprises to anyone seeking new window installation.

Jo
Review №2

My wife and I decided to go with Opal Enterprises after considering a few options for replacement of two exterior doors and the entryway to our garage. Opal uses Provia doors, which Ive found many home improvement enthusiasts tout as top of the line.To me, though, what really shines from this project is the absolute top quality of the install. With a baby on the way, my wife and I were mostly concerned about keeping the house warm in the winter, and the old doors we had were poorly sealed and almost impossible to weather strip due to shifting frames and old busted up thresholds. The new installations were sealed so well, and open and close so smooth, and on top of that, look great.We also felt that Charles, Stacy and Karel were very cordial to us and kept us well-informed of the progress of our project. Opal is and truly feels like a local business that works hard to earn its business.

An
Review №3

Opal did a total exterior remodel including siding, fascia & soffits, gutters, Rain Drop gutter guards, and Windows & Doors. They use high quality products & have very great customer service. Our project took about 4 weeks and throughout the process the Project Manager check in frequently to make sure we didn’t have & issues or concerns. Also, very informative throughout the whole process. If anything did come up, the crew addressed it professionally & in a timely manner. We very happy with our home. Thank you, Opal, for transforming it into our dream home!

Wi
Review №4

My Opal windows and sliding glass doors were installed yesterday. Every step of the process was great. The sales professional (Igor) was able to answer all of my questions about the install process and helped me identify the real issues with existing windows, the project manager (Jack) was thorough and thoughtful with his approach, and the install team (Mirek) was timely, clean, and professional. The final product looks great. The Opal bid wasnt the lowest price but in this case you get what you pay for.

Ma
Review №5

Opal did a great job! The process from start to finish was top notch! Great communication. We are very happy with the results. Their crew takes great pride in their work and the quality shows. We received a new rear door, shutters, and post repair on front porch. Eli was very professional, on time, and did as he said. Would highly recommend their services and would use them again in the future.

Br
Review №6

We are beyond happy with the work done by Opal! We hired Opal for our house siding project. The project took between 2-3 weeks. Our project manager Eli was always available for questions, communicative, and informative. He oversaw our project from start to finish and ensured we were happy with everything on a day to day basis. Eli was great!!Our crew was friendly, hardworking, and professional. We are very happy with the quality of work performed by Opal.We would not hesitate to use Opal again for any of our future projects!Thanks again Opal team!!

B
Review №7

Opal Enterprises, this is what responsive, customer-centered, high quality products and services looks and feels like! With over twenty years in sales, I know what value and attention to detail looks and feels like. The Entire Team @ Opal Enterprises went out of their way to deliver high quality doors professional responsive installers. All businesses should operate as intentionally as Opal Enterprises, I absolutely recommend partnering Opal its been a great experience start to finish!

Je
Review №8

We used Opal last year for our first floor windows and they did an amazing job. They make our house look stunning and fashionable. The windows and trim work were installed perfectly which will make our home more energy efficient. The team is great from Eli, Carl, and Stacy to the window installers. They were all so friendly and felt like your house and project mattered as if it was there own. I highly recommend them, so much that we just hired them again for our upstairs windows and they didn’t disappoint once again. Great service, time frame was quick and efficient, and very easy to work with make Opal a no brainer for your next home project need!! My wife and I will definitely use them again for our next home projects.

Br
Review №9

We just had six windows and a door replaced at our house and I highly recommend Opal. The project was done in one day and was even ahead of the original schedule! The price was right and the crew were all friendly and cleaned up after the job was done. Great experience with the office as well - thanks Ryan!

Mi
Review №10

This year we needed to replace our patio door. Dylan came out to help us. Holy Cow, this guy helped us with all our questions and concerns. He zoomed called us that night and walked us through our options and contract, did e signatures. He totally made us comfortable...Long story short, Opal whole team was great. The install crew addressed and added extras to help flooding issues. They were friendly and professional. We love our giant new door. We love the wood inside and the trim outside perfect with our siding. The extra flashing was a plus and the screen can not be seen so its all view to the outside pond and trees. Thanks guys. Even their guy picking up the yard sign. We chatted about the derby and horses. This guy is like your pal you grew up with. This company is the one to chose. It worked great for us. I think you will be happy too.

Vi
Review №11

We are returning customers. This time we had our windows replaced. The whole company is excellent. From the moment Eli meets you to provide the estimate, to the communications received from the main office to the work being done by the crew, everything met our expectations. We are quite satisfied with the work done.

Ru
Review №12

Opal provided us with Anderson window replacement and James Hardie siding. The install crew was outstanding. Quickly addressed any of our concerns to our satisfaction. Even went above and beyond to make sure we were happy.One of our concerns up front was an honest completion timeline. We have had this issue with contractors in the past. Opal delivered on their promise and completed work within that timeframe.We have a few more windows to be replaced in our home and no question who we will choose to complete this work.Great job Opal!!!

br
Review №13

The installers were professional, neat, and punctual. My windows and door look great. I would gladly recommend Opal.

Su
Review №14

Opal installed Hardie Board siding and installed a window and two doors. The siding and trim needed to be repaired multiple times throughout the project. The trim was not even and detail work was low quality. The window was installed but parts were not working. A total of four window screens were broken and they never replaced. The quality of the work overall was poor.

Me
Review №15

We contacted Opal after a referral from a friend in our neighborhood and I am so glad we did! Ryan, our sales rep, made us feel comfortable. He walked us through all our options and helped guide us to the correct decisions. He was phenomenal. He worked with my husband to ensure that we would always be taken care of. The prices he was able to offer us were fair. We had 9 large windows replaced. On the day of installation, the crew was great. They listened to our requests and made sure to touch things up around the trim the way we want it.We had a hiccup with manufacturing, but Opal stands by the product and is fixing the issue.

Ve
Review №16

We used Opal for our front entry door and whole process was smooth and was handled in professional manner. There was one week delay due to material shortage which is understandable. Guys did excellent job. We ordered patio door after their performance. Can’t wait for patio door to arrive.

Pa
Review №17

My wife and I had 16 windows and two storm doors replaced by Opal in the last few years. The quality and workmanship is second to none. Thank you to everyone at Opal for a very pleasant experience.

De
Review №18

No portOpotty provided although contract clearly states otherwise. Crew imposed on me for use of my bathroom throughout the day without wearing masks while inside my house. Door handle and lock set that I requested that crew leader give me from existing door was ‘disposed of’ by crew instead.

Ma
Review №19

Opal replaced a crumbling bay window on the front of our house and a bedroom window on the back of the house. We required the replacement windows match the existing windows including the etched V-groove lights. The entire experience from estimating to scheduling to installation was wonderful. Everyone we dealt with was friendly, professional and took the time to answer all our questions. Ongoing communication from Opal was outstanding. Rainy weather forced a delay in the installation, but, Opal called over a week before to warn me of the chance of a delay and worked with me to find a alternate date.The work crew was on time, friendly and professional. The windows are exactly what was promised, the installation is beautiful and they left the work area a little cleaner than they found it.This was our second experience with Opal, they replaced our siding few years ago. The crew leader walked around checking the siding and decided some of the caulking had baked in the sun and, while he was there, touched that up.We couldnt be happier with the new windows and highly recommend Opal.

Ke
Review №20

Second time using opal and once again they did not disappoint. Professional installers did a great job. My sales person Eli was very helpful in coming up with a plan to replace old rotting screened in porch window frames with new windows and doors. Highly recommend.

Jo
Review №21

Replaced all windows in my house and my patio door. 16 windows. Team worked very cleanly, no mess. Windows look great. All the casings and trim were done very well. Put in a larger patio door, team also did a great job with that too. Compared prices with a few other companies, and Opals prices were very competitive. Hopefully I will never have to replace all my windows again, but if I did I would use Opal

Ka
Review №22

Repeat customer, hired to finish up the rest of our windows. Great company from start to finish. Very professional, lots of follow up. If we ever changed anything else that the offered, we would be going with them without a doubt. Wish more companies operated the way they do.

Br
Review №23

We had an excellent experience working with Opal. When we started looking into replacing the windows in our house, we quickly realized there are a lot of different details to figure out when selecting the best windows. Our sales rep, Eli, was extremely knowledgeable and helpful guiding us through the decision. We looked at 4 other window companies and chose Opal because of the great sales experience we had and the great experience our friends had with Opal.The process to install the windows was just as great. Opal was very communicative in the months and weeks leading up to the installation and on the days of the project, the installers were very punctual, professional and did a high quality job. We LOVE our new windows and highly recommend Opal.

Er
Review №24

Weve used Opal for a previous project (siding) and they were fantastic - they were the first company we thought of when we decided to replace our front door. Everything from start to finish is prompt, high quality and professional. I would highly recommend Opal for a home project (and we are picky!)

Sa
Review №25

Great company to work with. Showed up on time. Cleaned up and took all old windows and garbage with them.

Ti
Review №26

From the moment we contacted Opal they were extremely professional and responsive! Irving came to our home with extensive knowledge and options. The quality of their products and their professional and friendly staff is 100% why we will use Opal on our next project! If you want incredible service, a high quality product and the comfort your in good hands than Opal is for you!

Je
Review №27

Excellent customer service. The crew worked extremely hard for two days on our installation through 90+ degree heat.

Lo
Review №28

We chose Opal to replace all windows, doors, roof, trim work and gutters. After receiving several quotes we knew that Opal was the company we should go with. The other contractors were not as thorough in assessing our needs. Jason did a great job diagnosing some existing issues we had with water runoff and recommended solutions that the other contractors did not provide.Of the 4 proposals we received, Opals pricing was not the lowest cost but if you want quality and professional work I highly recommend the Opal Team.For the entire project each team did a great job from start to finish. They cleaned the work areas daily and worked with hardly any disruption for the amount of work they were doing. Each team member from crew leaders to the support staff have been great to work with.

Ky
Review №29

Had a fantastic experience using Opal to replace some windows (including a bay) and two of our doors. Professional all the way through and and the work was perfect. I will continue to use them for our needs in the future!

Sa
Review №30

Opal Enterprises installed a beautiful Andersen Renaissance Springline window for my home. The overall experience was satisfying - from the consultation and DocuSign to the diligent installation and clean up. I was notified what to expect, every step of the way through emails and PDF attachments. The crew was very kind and friendly. Thank you, Opal Enterprises!

Ly
Review №31

We used Opal Enterprises for installation of Hardie Board Siding and new gutters on our home. Opal came highly recommended by several neighbors who also had Hardie Board installed. Their entire team is professional. Our sales person, Ryan, was responsive to questions and helpful with suggestions. The installation crew, headed by Project Manager Jack, was prompt, respectful, and neat. Their craftmanship and dedication to detail is clearly evident as our 38 year old home has been transformed into a timeless beauty!

Bi
Review №32

Just finishing up a full siding replacement project with Opal. I am more than happy with the results. The work is top notch and shows true craftsmanship and dedication to detail. They are exceptionally knowledgeable about James Hardie siding and proper installation techniques. The crew is professional, shows up each morning on time and leaves the yard as clean as can be each evening. The project manager, Jack, has checked in everyday and makes sure everything is proceeding according to the plan and that were satisfied with the work. Any unexpected issues or problems are identified and brought up right away. Our sales person, Ryan, was fantastic to work with, super helpful with recommendations, and very responsive with any questions I sent his way. I highly recommend Opal for anyone looking replace their siding.

Na
Review №33

Thanks again, Eli and entire Opal crew for your efficient and professional custom window installation!

Er
Review №34

I contracted Opal to install new James Hardie siding on the house, and Versetta stone siding on the attached garage. Opals installation crew were very professional and very hard working. They rarely took a break. The quality of their work was unbelievable and excellent. These guys really knew what to do to make my home very beautiful now. Better than it has ever looked.I broke this project up in two phases, because I didnt want to disturb a robins bird nesting on my front porch. The Opal PM was able to schedule the first phase of home siding, then started well after the robins had left the nest on the second phase which they were able to finish the porch and garage within their proposed schedule.

Br
Review №35

Recently had 13 windows and a patio door replaced then added a storm door. Other than a slight delay, due to these covid times, the process was pretty easy. Install was completed within the two day time period. They cleaned up and took away all materials with them. I appreciated their fast electronic quote that also detailed the install process and whats needed on my end. Only one other company provided an electronic quote that lacked install details and the rest was pen and paper form. No high pressure sales tactics was used and had all my questions answered. I highly recommend them.

Al
Review №36

Super professional and informative before, during and after installation! We are very pleased with the installation!!! We watch all the HGTV nightmare contractor shows and have feared doing any projects on our house and/or trying to do them ourselves. We felt confident that they would do a great job and they did!!! Literally the next day, we called back to get an estimate for a deck! We will use them again and again!

Ri
Review №37

Very satisfied with all aspects of window snd door installation

Ja
Review №38

Very professional. Kept me informed on anticipated delivery/installation date and time, and how I should prepare the site ahead of time. Arrived on time and completed the job quickly and efficiently. Quality work and quality product! I’ve used Opal Enterprises before and would use them again!

Da
Review №39

Great to work with. Kept me up to date with door replacement schedule. Very knowledgeable. Team worked well together. Highly recommend

St
Review №40

We recently had Opal install eight windows to the front of our house. From start to finish they are one of the best firms my wife and I have ever hired. The initial project consultant, Jason, provided great options for us to consider in the windows selection. The communication from the office team beforehand was clear. We were provided a customer fact sheet that contained pertinent information for the homeowner to know before installation began which was immensely helpful. There were issues that came up during the installation of the windows (caused by the old windows) that the crew informed me about. Once again, I was provided with options on how to address and was comfortable with the recommendations and solutions provided. We had looked at a total of three companies when shopping for windows. Opal came in the middle in terms of price. We selected them because the individuals we met were the most genuine and sincere in wanting to find us the best solution that worked for us. It just so happened they were not the most or least expensive. We would have gone with Opal either way.

Mi
Review №41

We had previously used Opal to install new windows in our home, so when it was time to replace our front door, we decided to contact them again. We met with Ryan, our salesman, who was a pleasure to work with. Opal gave us the best price for the quality, the installation went according to plan, and the door was done exactly to our specifications and looks beautiful! Not only would we recommend them to everyone, we would contact them first for any future jobs. Fantastic job!!

Jo
Review №42

We did not start our project out with Opal, but after 2 botched attempts by our previous installer, we decided to have Opal start fresh and complete our project. Ryan helped us to get the job started as soon as possible. Jack checked in with us every day to make sure we were pleased with the work and Miro and the installers worked tirelessly to get our job done in a timely manner. They truly treated my home like it was their own. From start to finish, Opal operated in an absolute first-class manner. I cannot recommend them enough!

Ju
Review №43

I cannot say enough about this company and the people working for them. The salesperson spent HOURS with me picking out the right materials, working within my budget and assessing all of my homes details. After signing the contract, I received regular updates from their home office telling me what to expect by text and email. Any questions I asked were answered in a timely fashion and to my satisfaction. When the project started, the crew showed up on time, each day. They were extremely courteous. They seemed to get along with one another and, they were extremely knowledgeable about the products they were installing. They were great at problem solving anything that came up.The project manager checked in with me each morning. I felt like my expectations were met throughout the entire process. Above all, my home looks beautiful.

De
Review №44

Amazing experience from start to finish for our project: Double hung full replacement windows. Ryan, our sales person, was amazing and key to our decision making process. We obtained four quotes total - 2 businesses, 1 sub contract and 1 from what we thought was a business but turned out to be a 2-man shop. If you want QUALITY windows, QUALITY installation (with 5-yr guarantee) and QUALITY communication -- call Opal. We returned to them after we had them do a full replacement of our sliding doors (about 10+ yrs ago). We were so impressed that we called them back and they outperformed once again. EVERY single person: Sales, Administration, Project Manager, Crew Leader and Crew was professional. The crew arrived on time, got to work quickly, were meticulous/careful in their process, left our home clean in/out, always polite and adhered to COVID protection guidelines. Having full replacement windows is a big investment you can absolutely trust Opal Enterprises to do!

Ad
Review №45

Opal replaced my roof, sky lights and gutters that had sustained storm damage. The entire team was great to deal with and kept in communication the entire time. They completed the job in the time frame they committed to (with minor adjustments due to weather) and the results are awesome. I would highly recommend!

Yv
Review №46

Excellent communication from day 1 and follow-ups. Sales explanation and options were clear, quotes and agreement very easy. Everything handled electronically which was a good advantage. Always following COVID-19 protection guidelines correctly. The installing crew was very professional, pointed out the issues that triggered the replacement. Im even calling them again to quote me on an entirely different project since we created a good relationship. Courteous and professionals, the reviews are to be believed as the experience with them speaks for itself.

To
Review №47

I did a lot of research into picking a company for our next major project/investment. I had enough problems with previous contractors that I wanted to make sure I hired the best of the best for our siding and custom window trapezoid replacement. From the start, Jason (in sales) made the entire process a breeze and it didn’t feel like a high pressure sale which was a relief. He showed us design ideas that we would have never thought of and worked through all of our customizations and redesigns without any complaints! We ended up going with his original design which was funny but he wanted to make sure we were 100% happy before we committed. This was pretty cool. The communication and project plans throughout the entire process was a breath of fresh air. The installation team were incredibly friendly and fun to have around - their workmanship and attention to detail is top notch. They talked about what they were doing on a daily basis any if there were any issues to correct and to get my feedback. Big fan of this and no “this is how it looks because” lazy sloppy work I’ve encountered in the past with others. VERY happy with the outcome and entire process.

De
Review №48

Opals workmanship was superb. We had siding replacement project completed and are very pleased. They are Hardie board certified and they knew how to install the product expertly. Their crew showed up on time each day! They kept us informed of their progress and what we can expect daily. Millie was a pleasure to deal with as well as the project manager Mirek and Andy. So glad we choose Opal Enterprise to tackle our project. Thank you Jason for getting our quality pricing and answering all our of questions on Zoom!

Kr
Review №49

Opal was referred to us by neighbors. They did a fantastic job. Read the “scope of work” in your estimate carefully to make sure everything you envision is in there. Installing Hardie Board comes down to the quality of installation and Opal’s crew was great.

Sh
Review №50

We had Opal install a new front door a few years ago and decided to use them again for my palladium window and patio door.Ryan is the perfect sales person. He is responsive and gives you thorough information in a timely fashion.The crew came and finished my project on time. Their quote was a few thousand dollars less than a competitor and I feel they do quality work.

Ke
Review №51

Top drawer products, and service and communication from start to finish. A few items needed correction (requiring new parts from the manufacturer) which required a few extra weeks, which they just completed today. Again very professional. All our vendors should be this good.

Ta
Review №52

Ryan did a great job meeting with us initially and giving us a detailed estimate and explaining the process to us. The crew also did a great job and worked hard even through tough weather conditions. My husband and I are very satisfied with their workmanship and I would recommend them to my friends and family.

Ed
Review №53

Windows look great, fantastic job on the inside trim! The crew were non-stop, and listened to all our concerns. I would recommend them to one and all.

Je
Review №54

Our windows look beautiful!! The whole process was seamless and we’re really happy with the end product. Thank you!

da
Review №55

Super friendly and very professional group. From my project manager to the instillation crew. Would work with them again!

Dr
Review №56

Opal just finished a very big project on my home. Overall Im very happy with the project- the final product is beautiful.My project (3200sf home):Old stucco and siding torn offWet/rotten plywood removed and replacedNew exterior foam insulation and housewrapNew Hardie Board sidingNew windows - all windows replaced with Anderson 400 seriesNew trim around windowsNew gutters, downspouts, and leaf guardsNew soffits/faciaNew ProVia front doorNew portico over the front entryCost- over $100,000My initial visit was with Jason who was awesome. He arrived on time and was knowledgeable and courteous. He presented me with a proposal and design for the home exterior which was great. It was definitely more expensive than I had budgeted for, but Hardie Board is pricey as are Anderson Windows (and apparently Provia front doors). I had several custom sized windows which added to the cost. I am sure I paid a premium for the quality of the work done, but as I state below, the crew was amazing.There was an initial miscommunication about the starting date. We thought the crew was starting beginning of June but they didnt start until the following week.After that, the crew arrived on time and was extremely courteous. They had their own porta-potty so they didnt need to come inside. They were quiet and courteous to the neighbors. The owner of Opal even brought my neighbors Starbucks gift cards to apologize for the mess (and the dumpster in my driveway).The work took several weeks to complete, but it was big job and the crew worked hard, often 9+ hours per day. If they encountered any issues they brought it to my attention right away. The crew leader, Miro, clearly prides himself in his work and does a great job. He and his guys were the best.A few days after the project was complete, I had an issue with one of my windows. I emailed Jason and within literally ten minutes, Miro was at my house (it was 7pm. I thought that was amazing.)My only complaint is the amount of damage to my landscaping and front porch that I wasnt expecting. The guys had to put some pallets on my front lawn, so theres a lot of dead grass. They had to walk in the bushes/plants to install the siding and windows, so those are all damaged. The paver bricks of my front porch couldnt withstand all the weight of the equipment either, so those are all loose. I understand that the damage is just a consequence of three weeks of guys and equipment, but I definitely wasnt budgeting for a lansdacping project in addition to the siding.Overall I was very impressed with Opal and especially with Jason and Miro. If youre looking for the cheapest work, this is not it. If youre looking for really well done work with the highest quality materials, go with Opal.

Jo
Review №57

Was out of their area, but the people I spoke with were very kind.

Su
Review №58

We were very impressed with Opal. From the salesperson all the way to the installers, they were very professional.

Th
Review №59

Opal did a a great job on our house, every inch of it looks great. The guys worked on my hose like it was their own and paid close attention to every detail. I would tell my friends to go with Opal!

Jo
Review №60

Professional and efficient. Windows look great on the outside and inside

Ja
Review №61

Recently went with Opal for a siding project and am very pleased. The communication from the team was especially impressive. Great communication on the project start date along with any prep work. The crew showed up early, worked extremely hard and made an effort to clean up at the end of the day. Workmanship was great as well! The Project manager checked in on a regular basis and the project site was cleaned up in a timely manner at the end of the project. Great experience with this team!

Jo
Review №62

Jason was great to work with. Jack was also wonderful and Roman did a fantastic job. They provided clear communications and were always timely and great at following up. Outstanding finished product!

Sh
Review №63

I’ve used Opal for siding/gutters/soffit and facia back in 2016 and I’m using them again for a new roof and more siding/stone work. Excellent company great work and service! I highly recommend them to anyone looking for home exterior work! Eli my sales contact was fabulous and very helpful when it came to making color choices! Work crew led by Jack was fabulous also!

He
Review №64

Our neighbors have been using Opal for years and we recently had them replace our roof. I can not say enough about the quality of their work and their responsiveness. From start to finish, we were given weekly emails with updates on where things were at with coordinating our project and the timeline of when it would be completed. I highly recommend this company and we will be using them again in the spring to replace our siding.

Na
Review №65

Communication was great with the Project Manager. We knew the plan each day they were working. The workers made a great effort to keep the yard cleaned up at the end of each day! We are very pleased with how beautiful our house looks! Highly recommend Opal roofing/siding!

Ch
Review №66

This is actually our second time working with opal. They both have totally been a pleasure. Our home had a great deal of hail damage from a recent storm. When our insurance adjuster gave us a hard time approving all the work that needed to be done Opal step in. Our sales agent expertise came into great use as he helped us get approved for all the work needed.Our construction crew was professional, on-time, and worked diligently daily. We received consistent communication on the current status of our project. Any questions we had were answered and resolved swiftly. The best part is our project was completed on time and turned out amazing!Our home went through a total transformation and Im absolutely in love with the final product. Thank You Opal!

Sk
Review №67

Great team of installers. On time and completed job efficiently. Trim work is outstanding. Master craftsmen in all aspects.

Bi
Review №68

When asked how many competitive quotes I received, I stated none. Opal was the only choice. Opal provided a wonderful customer experience on both of our home projects. Our 1st project was a roof, gutters, siding, and stone facing all of which was of the highest standard.The most recent project was replacement of all our windows.The craftsmanship, quality, cost, and installed were top notch. The project team was courtesy, professional, and cleanup was seamless.I would & have recommended Opal for your home projects.

Th
Review №69

They did a great job from start to finish. They were careful to listen and hear what our preferences were and could see problems before they arose. They made sure that what was promised was delivered and were very good at follow-through. They communicated when product was available, time frame to expect and worked with our several changes we made. Their prices were very competitive and they had a large selection of windows to choose from which allowed for more price variance and better choices for my budget. I would recommend them to anyone! Great folks!

Ro
Review №70

The third time we’ve hired Opal turned out like the first two - completely satisfied. They completed our basement window replacement per the quote provided in a timely and high quality manner. We would use them again without hesitation.

Em
Review №71

I have worked with countless home remodeling experts on multiple homes. I have never experienced such thorough project management, and steady customer communication as with the crew at Opal. Stacy provided me with detailed information and updates throughout. Karel, project manager, was on site every day and receptive to my questions and requests. And the guys on site were extremely friendly, tidy, hard working, and skilled. Opal helped us with an extensive siding repair on an old home. I look forward to working with them again on future projects.

Za
Review №72

When it comes to our home, one of our biggest investments made - weve put our trust in Opal Enterprises. With the help of word of mouth referrals from close friends and neighbors, along with meeting their professional staff, Opal has been honest, upfront, and theyve truly been amazing to work with.To help us maintain our homes value, Opal stepped in and helped us receive an entire new roof when our insurance company only wanted to cover half. They helped us collaborate with our insurance company to replace our siding, and they went to bat for us when we truly needed help.Opals tradesmen are polite, professional, and have an eye for detail. Weve had three large crews (2 roofing and 1 siding). Each crew has been on time daily and theyve worked hard throughout the entire day, making sure our projects are done in a timely fashion (1 day roof replacement! ). If I had questions, their crew leader had answers.I would recommend Opal Enterprises for every exterior project my home needs.

TK
Review №73

Opal Enterprises partnered with me and embarked on a complete makeover project of my home and the results were breathtaking. I now receive several compliments on a daily basis from neighbors and passersby. The teams that worked on my home were professional, polite, and clearly communicated each process of the project, every step of the way. My children and I are delighted with the outcome. I would recommend Opal Enterprises in a heartbeat. Outstanding!

By
Review №74

Great customer service, great communication, and overall great experience! Perfect installation and all of my questions were answered quickly. Will definitely recommend to neighbors. A+++

Jo
Review №75

Outstanding service from Opal Enterprises starting with our sales rep, Jason, who answered every question we had regarding our siding project. He provided us more than enough information for us to make an informed decision on our project. We were extremely pleased with the workmanship and followup from Opal and our home looks beautiful. Everyone from Opal was extremely courteous with prompt attention to detail given. We would highly recommend Opal for any siding project!

Jo
Review №76

Opal replaced all 14 of our windows (vinyl windows replaced with new vinyl inserts). I went with this company because of a recommendation from someone we trusted, and I was not disappointed.Opal was very professional throughout the process, and the windows they use are of high quality. Our windows arrived about three weeks ahead of schedule and the whole job was done in about six hours. The windows look nice and work well, and the installers left our house cleaned up inside and out. They recognized and dealt with a problem with some rotted wood, and they paid attention to details (such as reinstalling our shutters with bolts that had matching-color heads) that added to the professionalism of the job.One could certainly find a company that would do a job like this cheaper (likely using cheaper windows like the ones that forced us to do this job sooner than wed have liked!). And, given the overall price of the job, they could afford to roll in small costs like permit fees and a modest amount of work where an issue is uncovered. However, we felt that we got a highly professional company, quality windows, and quality installation for our money. We would recommend Opal to others.

Ma
Review №77

From the first call to the final results, I cant recommend Opal enough. Professional, timely, very communicative, and experts in what they do. We had our old aluminum siding, gutters, and porch windows replaced and the result is a completely beautiful, transformed home. Our curb appeal has increased exponentially. Additionaly, when dealing with insurance for hail damage issues, their sales associate went to bat for us multiple times with successful results. Opal is on your side and will deliver breathtaking results.

C
Review №78

This company is professional, they have great communication. The cleanup was perfect, the roof and siding are perfect. These guys are the best! No one can beat opal. Thank you opal!

Ca
Review №79

Very professional and fun to work with. We got a new front door and are very happy with the outcome.

Br
Review №80

Opal recently replaced all the windows in my home. These windows are absolutely perfect. They feel sturdy and look amazing. You can tell that theyre are definitely quality windows. I love the fluid slide of the windows that make them very easy to operate. In just 3 days weve already noticed a substantial difference in maintaining temperature in the house. The crew and foreman worked fast and efficiently and were all very friendly. I cannot express how happy I am by going with Opal. From salesperson to project manager, to install team they are very friendly and professional. Thank you for a wonderful experience.

Sh
Review №81

Had a very positive experience throughout the process, and they did a great job on our new front door. It looks terrific!

Ke
Review №82

Opal did an outstanding job with 3 projects on our house: siding, bowed window and front door.Clear communication makes all the difference. Using email is a big help for me.Ryan reviewed all options patiently and thoroughly during the proposal process. Project scheduling was notified effectively and well in-advance. On-site work was on-time, efficient and quality evident throughout. Clean-up was prompt and complete. Highly recommend Opal, for the work and for the entire sales process.

Ar
Review №83

Ryan, out sales associate, was extremely helpful and patient with the process. We met with him once and decided to hold off. A couple years later we called again and he had all our info pulled up quickly. He worked with our tight schedule for in-person meetings even coming in the evening once and on a Saturday. The office was great with communication and the crew, from project manager down to individual workmen communicated well, and responded promptly. If there was an issue the project manager made sure to get to the house ASAP. Clean up was done well too. Very happy

Ke
Review №84

New Anderson windows look great!Eli, our Sales rep, was helpful in offering options. Windows are a big investment & our past experience with Opal standing by their work & supporting us through a product issue played a big part in this decision. We did new roof, skylights, & siding with Opal in 2014. Happy with the results & know we can count on Opal to help if anything is needed.

El
Review №85

We chose Opal after meeting many other local options. Jason at Opal was wonderful to work with, extremely knowledgeable, low pressure and very professional. Price very fair and quality of work excellent. Communication was best we’ve ever experienced. Just completed roof tear off and installation, great crew, fast meticulous workmanship. We are very happy we chose Opal.

Ka
Review №86

Very professional and excellent work! I would highly recommend Opal!

Ca
Review №87

Weve used Opal Enterprises a few times now. They did a wonderful job on our siding and roof 3 years ago. Not only is the quality of their work top notch, but their entire process, and specifically their excellent communication with us, made the whole project go so smoothly.We just used them again to replace a couple of doors and windows. We got a number of quotes for this project and Opals estimate was essentially the same as the other companies. However, we chose to use Opal again because we trusted them to do the best job possible getting the external siding fixed after replacing the windows. And they did!

Ma
Review №88

We worked with the team at Opal to replace our french door with a Kolbe sliding door. We had worked with Eli (sales consultant) and Jacek (project manager) on a previous project and had great experiences for both. Voytek and his crew were great to work with and installed the door in less than 2 hours. They were also able to repair some rotted window trim on a different window the same day as well. We were very happy with the product and work and will consider Opal for future projects.

Ly
Review №89

From start to finish Opal was a pleasure to work with. From the initial sales consult to the final day of the project they were professional, knowledgeable and expert craftsmen. Our home looks amazing and we are so happy with the job that was done.

Se
Review №90

Was comfortable with Ryan from the very first meeting. He was professional and knew what he was talking about. I was contacted by Opal after I scheduled my service, making sure I knew they didn’t forget about me. They arrived on time and finished early! Their work is second to none and would definitely recommend to anyone!

Da
Review №91

Highly recommended. Just finished 3rd of replacing all of our windows. Excellent installations. Great communications, and respectful workers.

Da
Review №92

We had an excellent experience with Opal on a complete exterior project of our house. It looks completely new and we couldn’t be happier with the way it turned out. Mirek and his crew did an awesome job with our project, they worked hard, were clean, and took pride in their work. Jason on the sales staff was a pleasure to work with, he was extremely professional, thorough, and his communication was impeccable. Opal promised to give us a 5-star experience and they definitely followed through.

Pa
Review №93

Windows, roof, siding, gutters, downspouts—all done professionally. Excellent quality products and installation are outstanding. Sales representatives and work crews are easy to work with. We definitely recommend Opal Enterprises.Patti & Jim Huth

Gr
Review №94

Ryan (in sales) is great! And the communication was excellent throughout the whole project! We have used Opal for multiple projects and continue to return to the them because they are easy to work with and manage projects well.

Br
Review №95

We had some windows, a sliding door, and a front door done with Opal. I got quotes from 4 other companies, many who were gimmicky. It was such a frustrating process as every company told me something different. Jason was our sales person from Opal who we contacted because of them carrying Anderson windows. He was honest, helped us understand what was important to look out for and really did a great job educating us to help us make the right decision. He was available anytime for the many questions I had as we tried to make the right decision. There was no pressure and he was genuinely excited for our project and pumped to see the before and after. Our installation crew was also great. They two guys we had were great, very meticulous, respectful of our home, hard working, and did an amazing job cleaning up after themselves. They did a great job making us feel confident that the end product would turn out great as their attention to detail was awesome. Our job was completed today and we couldnt be happier with the results.

Ho
Review №96

Opal installed James Hardy siding and fascia, gutters, 3 Anderson replacement windows, and did some roof repair on my home in Glenview. They did an excellent job, our home looks beautiful, and we are very pleased with the end result.In my opinion, Opal is a company that delivers what they promise, and their commitment to service and quality is outstanding. We did have a bump in the road as further discussed below, and to their credit Opal made sure that we were happy with how they were handling things, and that they delivered the quality job they promised.I initially hired Opal based on the professionalism and thoroughness of their sales process. The sales person made sure that we understood the James Hardy construction process, exactly what we were buying, and what the job would look like. Opal was able to show us computer generated images of our home with various siding colors and other options in a manner that I felt was very effective and understandable. Opal was the only one of the contractors that bid on our project that used this capability. The office manager Stacy did a great job interfacing with us during the sales process, and keeping us informed about scheduling after we committed to the projectAfter the job was started, The project manager Karel quickly realized that the crew installing the job (first job with Opal) was not up to Opals quality standards. After 3 days the crew was fired. This caused a delay as Karel brought on another crew (a crew that he had a lot of experience with) to take on our project once they became available. The work that this crew did was outstanding.Throughout the project, Karel was on site every day, kept us informed on what was happening, and did his absolute best to make sure that what could have been a bad situation was made right and that the completed job was perfect. I give Karel an A for his efforts here, and also for his efforts in solving a roof problem that we had.I give Opal a 5 star rating because of the overall quality of the job, and how they handled our situation. I was not happy about the need for a crew change, but commend Opal for dealing with this in the manner they did. Being in business my self, I understand that s__t happens, and that this could easily have been a disaster. Instead, Opals commitment to customer service and their high quality standards resulted in a beautiful, nearly perfect job. We definitely will use Opal on another project and highly recommend them.

Cy
Review №97

Opal did a wonderful job with my double door installation.

Je
Review №98

We chose Opal to order and install new Andersen double-hung windows in one of our bedrooms and a casement window in our kitchen. Our sales rep, Eli, was incredibly knowledgeable and informed us of the best types of windows for the Chicago climate, our home, and our budget. The installation process was professional and efficient. We are so excited about our new windows and highly recommend Opal!

ke
Review №99

Opal has been wonderful throughout the whole process with quotes, planning project out, etc. They were very easy to communicate with and flexible with our schedule and other major projects happening at the same time. And they were affordable! They were prompt and efficient and professional. I recommend them 100%!

An
Review №100

Opal Enterprises was a very professional company to work with! Project consultant, office staff, crew leader, and installation crew were all hard working, knowledgeable, and very friendly. The communication between Eli, Luke, the office staff, and us was terrific! We were informed every step of the way about what was going to happen: and then it did! Our project was completed on time, workers all arrived on time, and cleaned up exceptionally. I would highly recommend Opal Enterprises to anyone who needs roofing, siding, or windows!

Information
100 Photos
100 Comments
4.8 Rating
  • Address:127 Ambassador Dr #159, Naperville, IL 60540, United States
  • Site:https://opalexteriors.com/
  • Phone:+1 630-355-6557
Categories
  • Door supplier
  • Contractor
  • Window installation service
  • Remodeler
  • Window supplier
Working hours
  • Monday:9AM–5PM
  • Tuesday:9AM–5PM
  • Wednesday:9AM–5PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:9AM–5PM
  • Sunday:9AM–5PM
From the business
  • Identifies as women-led:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • LGBTQ friendly:Yes
Similar organizations