I have never in all my years driving, had such a smooth, quick and efficient service. I feel short changed as this isnt even my local service center/dealership. I called Tony in the servicing department and he got me all booked in and even managed me a loaner vehicle during my last minute booking. I am extremely impressed. My Orlando dealerships need to spend time here learning about high end customer service!!

Love this place......you are always greeted with the most of respect and very friendly. It is my go to place......

Great friendly service from the parts department

Highly recommend the services of Mercedes-Benz of Naples for maintaining your Mercedes.I’m a faithful client of this agency for more than eight years.I’m glad to say my vintage Mercedes E-350 is in excellent shape and in good running condition.This agency can be trusted to care for your machine and make sure you have many years of carefree driving.

The best in town

Great service.

Courteous, on time, well done.

Staff is very friendly and professional. My service advisor, Tino made sure my car was serviced properly. All work was done in a very timely manner. When deciding to have your Mercedes serviced with the best results go to Mercedes Benz of Naples you will never be disappointed!

Just had some warranty work done there ( Takata airbag ) and it was my first time at the dealership. Besides the warranty work, my advisor Randall, made suggestions on a few things that should be serviced in the near future and offered to get them finished on this service. Every recommendation was spot on. I knew my oil service was overdue when I went. He pointed out another issue I had missed. When I declined to have them done this trip I was not pressured in any way. I respect that.When the current Covid 19 crisis is over I will use them again. I generally do not like dealership service departments, but I will use this shop!

Your prices are ridiculous !I was dissatisfied because nobody in your Service Center was wearing a mask or gloves ! This is disturbing because I paid to have the car detailed. I had COPD and am on oxygen.I as told that the dealership would not pay for masks or gloves for their employees which is why I was left unprotected. Really? At the prices you charge.Bil McMaster

Best service ever. What more can you expect. Service advisor Eddie and the service manager are amazing.

Looks like a great place to work for. I’m a service technician for GM but I would love to work here. Very professional.

Great service

Well if you own a Mercedes Benz this is the place you get service

Beautiful Dealership