Could not fix the problem, Never kept me updated I had to call to get updates on how my vehicle was. Very Unprofessional. Had me spend Money on parts on vehicle didnt need.

Horrible experience, owner Alberto Cabrera is committing 3rd degree felony and several misdemeanors according to Florida Statute Chapter 715 Title XL. 1. Towed a vehicle without appropriate signage on property. 2. After finally getting their information from the property management it was impossible to get a hold of them for 3 days. No voice mail, text messages not returned, no call back, nothing. According to FL law they need to answer calls 24 hours 7 days a week and provide the vehicle back within 1 hour of customer request. 3. No notification of Police Department within 30 min. Long story short, they charged me $323 for not being able to recover my vehicle for 3 days, as they do not answer their number. I have filed with the BBB and am also filing a lawsuit for predatory towing practices with Morgan & Morgan. I attempted to be reasonable with the owner and offered to pay for the towing, just wanted a discount on the storage fees as it was not my fault that they wouldnt follow the law and allow me to pickup my vehicle within 1 hour of request. He was extremely rude and told me to get lost and it wasnt his problem. I had a printout of Florida Chapter 715 underlined all 3 ways his company was breaking the law, he told me that wasnt true and refused to even look at the document. No problem, I have all the time in the world and plan on spending reasonable amount of money to ensure that his company doesnt scam anyone else. See you in court, Ablerto...

I have brought my car to Specialist Auto Tech Shop for many years now. They have provided excellent service at a very reasonable price. I appreciate the professional way they always treat me. They repair what I ask and also make recommendations on service I will need in the future to keep my car running dependably. This is great mechanic shop. I highly recommend them.

I am happy with my mechanic. Albert ( the technician) did a wonderful job in my Ford Transit.

Excellent service and competitive prices. The Techs are very knowledgeable. I recommend this auto repair shop to everyone.

Highly recommended, quick service, prices are great, and I wouldn’t go to anyone else now . Was able to fix my issue when no one else couldn’t, for that reason i recommend the mechanics there for any job .

“Fantastic experience every time I bring my BMW in for service” Very professional auto repair shop. They have competitive prices and do excellent quality work.

My friend went to get an oil change on his Kia and while he was waiting they told him he needed a new air filter as it was clogged and even showed it to him. I wish he would have called me first instead of listening to them as he got charged $75, $19 for the air filter and the rest for the install service time. You could buy the filter for $8 and its about a 2 minute install. What a shame screwing over someone who knows little about cars.

A very friendly auto repair shop, they are honest, have good prices and do great work.

The service was very profesional. Great place, excellent staff, honest and hight quality service. Best place for auto repair in Naples FL . My car always received service in this shop.

I have been using this shop for over 10 years for both my personal and company vehicles. The level of service and expertise is second to none. I have yet to have found another shop with the level of honesty and integrity found here.

The owner of this shop was naturally cordia, knowledgeable and straight to the point with maintanence issues concerning my BMW 528I. l am from Orlando and the mechanic help me to get back on the road. Check them out, they are amazing.

I wouldnt trust my vehicles to anyone else! Great place, excellent staff, honest and high quality auto repair service!

Very professional and liliable service. It is a shop than can do everything. They have the latest auto computer dianostic tools. No reason to take your car to the dealer. Good service and reasonable prices.

Ive only dealt with the tow truck part of this business and its unlike any other business Ive ever worked with. We use them at our property to tow vehicles but they never answer their phone. I normally call 10-15 times and no one ever picks up. Theres no answering service. One time the dispatcher did pick up and told me she was sending a tow truck to my property. One a half hours later I called back to check on the status and she told me oh that truck is in Miami sir, as if I should have known. Im not sure how this business still exists, but I would steer clear of this company if youre looking for a reliable tow truck company. I would give 0/5 stars if that was an option.

Theyre my car broke down at night as I was coming back from work I called to get a tow driver showed up in less than 15 minutes extremely polite explained everything when we I got home there wasnt enough room to park my car the driver got off and pushed the car into the parking spot even though my steering wheel didnt want to turn it was a tough job he did it with no complaints saving their number for sure

I took my car here out of desperation after getting an extremely high quote at another shop that was gauging me. These people here took care of my car like it was their own, they were honest, and Ill continue to bring my car here

In my last trip to Naples my vehicle had a problem with the air conditioning. I was very lucky to contact Specialist Auto Tech. Albert, the owner was very professional. He fixed my vehicle very fast and for a very resonable price compared with Coastland Automotive. I was very satisfied with the service recieved by his auto repair shop. I really recommend this business to anyone looking for a good auto mechanic.

Terrible service... locked gates during business hours. Outrageous prices... cash only.

Very upset. I needed a small ford ranger towed. the guy told me 1 hour, took him well over an hour. I was up till 11 30 in front of my clients house, they needed to be up for work the next day.. so when he FINALLY got there.. he shows up in an old beat up tow truck that looked like they spray painted it with primer.. it was the tow behind type of tow truck, not the normal tow truck where it winches the car on top of it. there was a boat engine and some other scrap metal on the truck. he said because there is something on the truck bed it would cost $300 to tow it! now, its a tiny little step side ranger truck.. you cant put much metal on it.. all it was it a car engine and a boat motor.. well for that he said that it would cost me $300 to tow! I have towed trucks with HUGE scrap metal loads and they didnt try to charge me for what was on the truck bed. anyways, it was so embarrassing that I made my client wait for 2 hours for a tow truck and when the guy finally got there he shows up with this POS. Wasted 2 hours of my life. I know the other companies are a little more expensive but you get a brand new truck, reliable and faster service, and the guy driving the truck is an employee who just wants to get the job done and get paid,, not a GREDDY owner trying to milk the life out of people. I cant believe he would pull off just a shameful stunt. next time I rather pay the 20 extra dollars and know I will get a relievable service. $300! unreal. The worst the service, the more it cost! :( from pine ridge to Immokalee road, a 3 mile ride at night on 41. than I mapped it out to be 3.5 miles.. and he was trying to tell me it was 9 miles... unreal.

I called for a tow & the lady quoted me $90 plus tax or a 4 mile tow! Then called Budget Towing Company & paid $60 for speedy & professional service!

Dec 04 2012I recently moved in Naples and was looking for a good car mechanic to repair the AC for the car of my wife a Suzuki 2004.Alfredo the Owner of the place is definitely the type of guy everybody are looking for.I never once had anyone else tell me and take time to show and explain everything about the problem I had before but he did with the A/C system.So to find Specialist Auto Tech Express was a huge relief because i was new in Town and it is always hard to find a goog mechanic place.I dint try to up sell me and was fair with his prices.I would definitely recommend this place to anyone and will continue to come here for any car needs I have.Alfredo is a really honest and knowledgeable mechanic. Like I sais above he was really fair with his pricing and really honest about what the car needs etc... His service was professional, really quick and high quality.Ive heard alot of horror stories about mechanics selling people parts/services they dont need, and its good to know a local mechanic whos honest and does great work.He took 1 hour over the phone calling every where t find a A/C Compressor and finally found one. He promised me that the car woulod be ready a day after and it was done.Thank you Alfredo and dont worry if i have any problem even if i am stuck on the road you will be the one i will call for the towing and the reapairLuc your Canadian customer

Rude people. Didnt know what a Rear Main Crankshaft Seal was and told they wouldnt give any kind of price or estimate over the phone for anyways.

Broke the front bumper on my friends car and refused to pay for the damage !!!!

Seriousness, speed and professionalism.