Loved the modern/ contemporary collection at El Dorado after compare shopping at other stores in Naples. Our salesperson Andrea Romero was very meticulous in helping us to choose our entire home furniture, including keeping tab on its coordination, availability and arrival forecast and informing us timely ( a key quality in the current pandemic situation). We are extremely pleased with the service and her assistance and she would be our first go-to person in the future! Love my new home look ☺️Highly recommend the store and Andrea!!
Sol in sales and the guys from truck 164 did a great job once again. This is the 3rd time we have used them and they are fantastic.
I bought my furniture in el Dorado for many years. I started in Miami . Here in Naples my salesperson was Lilian. I had an awesome service. She is very honest, she knows the merchandise and she helped me with ideas including how I could keep some of my current furniture that it can match. She is friendly and very professional. She kept me informed of everything that it’s related to my delivery and when everything will be available . If I could give six stars I would. Their furniture is good quality too as I said I have been a customer at least for over 20 years and always I had good experience.
Lily gave us an amazing buying experience, she was very helpful and insightful with what matched with the rooms we were looking to update. She was thorough with the numbers and purchasing information. One of the best purchasing experiences I have had. Definitely a 5 star service.
I want to comment on my experience with El Dorado in Naples, I have been shopping at El Dorado for more than 20 years, and this is the first time that a vendor made me feel special, she was available for me for 24 hours until I finished the project. I bought the furniture for the dining room, living room, and almost all of my furniture in the house, Lily Beltran is her name and she made me feel like a real guest at El Dorado furniture. Thank you, Lily may good bless you always.
We have purchased at El Dorado Furniture for many years now, but after relocating to Naples 3 years ago, we have been buying all at the Naples location and have had the best experiences with the sales person LILIAN BELTRAN, she is AMAZING!!! Super helpful, dedicated and she delivers according to your needs every time, giving you updates and status on all your orders and treating you with priority as if you were her only customer ☺️ We are super pleased with her service and I would recommend her 1000% if you need to purchase furniture here 🙌🏼 She is the BEST!!
I just moved to Naples and was in need of living room furniture quickly so that my family could visit me. Sol Hernandez helped me find the perfect sectional and was able to expedite the delivery just in time for my fathers birthday. Now I can tell my family to take a vacation and come visit me this weekend as my furniture arrives on Thursday! Sol was extremely helpful and accommodating, she took the time to explain everything to me. She even let me browse around for a while which helps the customer make their choices. I highly recommend that you ask for Sol to help you out with whatever youre looking for as I can assure you she is professional and simply the best for customer service! Happy shopping!
Worst management. Not sure how this store will keep its customers having such a arrogant and selfish manager. Good luck not going back.
At this point the reason I keep going back to El Dorado is because of Liliam. She’s very friendly and knows her stuff, goes way beyond for her customers and she’s on top of her work. Keep it up, there should be more employees like her.
I purchased several rooms of furniture from El Dorado and love every piece! I had a few minor issues with two pieces and customer service was right on it! Replacements were ordered and received in record time. Another piece I had ordered took awhile to receive, but patience paid off. It is a stunning dining room table and was worth the wait.The sales associate I worked with was Egleida Severeyn. She was absolutely wonderful to work with! Her attention to detail and follow up were above and beyond!
LilianThe best employee that the store can have very charismatic always with a positive mind to help me and offer me the best service always giving me her best advice and helping me in everything I recommend her is the best if you want to have your beautiful house go to see Lilian is the best of the best
We are extremely satisfied with everything from El Dorado! From the time we walked in to the delivery. Our sales person Egleida went above and beyond showing us all the different options we had. She followed up before and after the delivery. We’ll definitely be back!
This store is amaizing. My customer service rep. was Iris she was amaizing really take her time to listen to me and my issues o order online and send my art to Miami by mistake. She transfer everything and help me with all my question. Even asked to send a picture to her so she can realy see the art on my living room. Text me every month to see if there is anything else i want from the store. Really amaizing store and employees
From the moment I walked in to the store and Andrea came to welcome me I knew she was going to be an amazing sales rep. Andrea doesn’t only have the perfect advice for the customer, she always is willing to let you think and look around how many times you need so you can love every piece you decide to buy. I can’t thank her enough for helping me make each space of my house so special.
We purchased some nice items. Pedro bent over backwards to get us an item that was back ordered. We are thrilled. Pedro is awesome!!!
Brady is an outstanding salesperson. Hes responsive without being aggressive and annoying. I purchased the three year protection treatment for my fabric sectional. It is the most amazing protective treatment ever. With five children on it, with pencils, ink, paint, etcover the past year, I have been amazed at the wipe and go way I have been able to clean up after them. They are not allowed on the furniture all the time, but accidents happen. Amazing
Searching, selecting, and purchasing furniture at El Dorado was an extremely pleasant experience. Lilian Beltran assisted me in the best possible way. Lilian was polite, professional, and was able to answer every question I posed, to my complete satisfaction. Lilian demonstrated compassion, respect, and enthusiasm. Lilians depth and breadth of product and service knowledge was quite extensive. Lilian had a keen sense of balancing my need to browse privately with her need to keep me aware of her presence for service. Lilian possesses a rare and uncanny ability to be present when needed. Lilian represents El Dorado Furniture very well and serves as the Benchmark for customer-focused service.
Had a fantastic experience buying our furniture at El Dorado. Our sales consultant Lillian was a pleasure to work with and kept us up to date with our orders since everything is backed up and delayed with COVID going on. Very professional and made us feel confident in our decision to buy from them. We will definitely buy our furniture here again in the future. Thanks!
Solayne Hernandez and Omarcina Fernandez decorator where absolutely the most amazing two to work with. I walked in on Thursday night and they were at my new condo in Windstar at 1pm the next day on Friday. The both spent 3 hours working and measuring and showing all sort of awesome products from the website at the condo. They made me feel so comfortable and safe. They were not pushy even when I walked into store. I have already referred two clients to your store. I cant wait to get all my stuff. Im just so grateful for their help because I was so nervous to not be able to find the styles I want or get the things on a timely manner. Im really so happy to have walked into this store.
A wide assortment of furniture displayed in an ultraclean environment. Our sales person Rocio was patient and ready to help.
The store is great and Lilian, our salesperson did a wonderful job. She gave us good ideas, was honest, took her time with us and I would highly recommend asking for Lilian to help you if you go into the store.
I had an emergency situation and needed furniture asap, Brady and Alex did an awesome job getting my furniture delivered as quickly as possible. I was very happy with their customer service and the furniture looks amazing!
Excellent customer service. The person who helped me was Brady, I highly recommend him if you go. He would give you the best advices when it comes to furnitures and decoration.
The salesperson Egléida have been doing good for me with all my order anything that I need to changed or adding to my order Egléida have been so helpful. Thank you thank you Egléida.
Fantastic experience with the sales associate Sol Hernandez I really recommend it. Really knowledgeable, kind and efficient sales person. Thank you so much for going above and beyond to helping us.
After looking for a new couch for several weeks, we decided to check out El Dorado. We found the perfect couch that both my husband and I LOVE! We are so excited to get it in! Pedro was our sales associate and he was very patient and not pushy. He didn’t follow us around and stood in the background until we had further questions, in which he answered in entirety. We felt very comfortable here. It was a great experience. We will definitely be back.
Absolute horrible service. Purchased a dearly expensive couch. They brought it over and I got the wrong electrical cable. Twice now they let me down and keep getting lied by management. I have reached out multiple times with out a resolution. The managers are extremely rude. The manager I’ve been dealing with is Alexandre Gasono very rude and literally just wasting my time. Beware of this place and their lies when delivering furniture.
Andrea R. very kind and helpful assisting us when we went back on a random day. Happy with the service would recommend a visit
Wonderful experience, nice staff, Lily from Naples store in particular had always help me and she is nice, experienced and always with a smile and great attitude, I love everything about the store
Andrea was our sales person and did an outstanding job! We love the quality of El Dorado and have been buying from them for 20 years! We are very loyal customers and encourage you to be too!
I highly recommend El Dorado furniture purchase two leather couches very satisfied . Egleida Severeyn was my sales rep Did a great job helping me with this purchase and delivery
Lots of great furniture and accessories
For anyone shopping at El Dorado, please make sure you choose Pedro to help you. Pedro was patient, informative, and helped us get the best deal for our new furniture. We went back and forth deciding on what we wanted for weeks and even had changes to our order, but Pedro consistently delivered top tier customer service and made sure we got exactly what we wanted. We love our furniture and loved the service we got at El Dorado. I wouldn’t recommend choosing anyone but Pedro to help you next time you are shopping!
This has been the best experience. Egleida is an unbelievable salesperson with passion to help you. She takes time with you offering many options to what you are seeking. The best furniture experience ever!!!Thank you.
Just want to say thank you to Lilian Beltran at El Dorado furniture for her hard work in getting the sectional we really wanted. We were told it was on back order and a long list of people waiting for the same one. We didn’t want to settle on another one so decided to wait. We were delighted when we got the phone call it was in within two weeks. So thank you Lilian. So happy to have worked with you!
Thank you to Egleida Severeyn for helping us to choose the perfect furniture for our house. They look wonderful in our living room. We love it.
Had a most successful experience with Sales person Jennifer Rojas.She was VERY knowledgeable of merchandise. ... was quite patient in answering questions and dealing with my Special requests.Once a sale was completed she continued to be quite helpful with repeated follow up and synchronizing with multiple vendor deadlines.Jennifer has won a repeat customer !!
We recently moved to Naples. Before our home was built I was lucky to find El Dorado and even more lucky to have Pedro Peralta as my sales person. Trying to furnish a home while living out of state during a pandemic has not been easy BUT...Pedro has gone above and beyond to help us. He is extremely professional, replies promptly and has a great eye for design. Pedro is accommodating and very very patient. It has been a pleasure giving this store our ongoing business. El Dorado has so many unique pieces I love shopping there. I am a very satisfied customer!!
Great selections and good prices.My Sales Representative was Egléida and she was awesome! Very helpful and conscientious with subsequent follow-up. You should definitely contact her.
Excellent place to get contemporary furniture. Prices are excellent and selection is vast.
Poor service. When I first placed my order it took two months to receive my dining room chairs. When they arrived someone had used black permanent marker and written on the white leather. I returned the chair and it took 3 months this time to receive the replacement. Very disappointed.
I have purchased several items from Eldorado for my new home. I always ask for Sol Hernandez because she always goes above and beyond to help me make the best choices for my needs. All of the furniture I have purchased is great quality and in my opinion this is the best furniture store in Naples.
LILY was amazing! Great selection of furniture!!!
I am extremely happy with customer service of Pedro Peralta.
I hope the customers that wrote reviews soon after purchase are still happy 20 months later. I purchased a leather sectional. The total was over $6000 and almost $700 was for the warranty. The corner piece of the sectional became indented and hard to get out of after about 18 months. The corner piece was not sat on regularly. First, El Dorado said it was not their problem so we contacted the warranty company. After a long process, a repairman did come out. He said the structure was okay and that is all the warranty covers. Repairman said the foam cushion had broken down. After numerous emails, we were sent an email saying that since the problem was due to wear, it is not covered. Really, a $6000 leather sectional that can be worn out in 18 months - especially the little used corner section! Do not buy from El Dorado. They do not care about whether or not the furniture holds up.El Dorado responded that they would contact me in 24 hours. It has now been 4 or 5 days and no contact. See their response below.
Its heart breaking to see what our country is becoming. So, I went to this furniture store today to see what they have as we are planning on replacing all of our furniture. While we were there, my wife liked this old decorative phone that cost $150 and I told her to get it. When we went to pay for it they asked for full name, phone number, address, email etc. I told them no and all I wanted to do is buy that stupid phone without having to give them so much private information. Well, I was told that it was their policy and that I couldnt buy anything from them unless I gave them the information being requested. I find it to be absolutely wrong and disgusting that we are subject to have no privacy to buy something. This is happening in many different place and I completely disagree, and will not be part of it.
We looked long and hard last November for a sectional for our Villa that was being built. We went to every furniture store in the area. We finally thought we had found the perfect sectional at El Dorado. White, leather, reclining seats, USB ports and the look was sleek and modern and was very comfortable at the store. Biggest furniture mistake EVER! We spent almost 3,000 on a sectional that is the most uncomfortable thing we have ever sat on. We have given it almost 5 months and absolutely hate it. I called the Naples store and was basically told “too bad.” We are going to try and sell it to recoup some of our money and find another sectional. This was a major purchase for us and the most expensive item we bought for this new home. The sales person we dealt with was great, by the way.
I highly recommend Sola Hernandez! She works at the El Dorado Naples store and she’s wonderful. Her expertise in interior design and her amazing help led to the selection of beautiful furniture for my home. Sola’s outstanding professionalism, her amazing customer service and wonderful personality made my experience a total success. I will continue to shop there and work exclusively with her. For anyone looking for a top rated professional with style, grace and great taste I highly recommended you contact Sol Hernandez. She’s the best. Very gratefully Ted
We moved from Germany to Naples and found that the furniture available at most most stores was either not our style, or way too expensive. Then El Dorado opened their store in Naples and we finally found a place to buy the furniture for our new home. In addition, we had excellent service through our representative, Jennifer Rojas. She not only helped us decide what to buy, but informed us when the store was to reopen after the COVID-19 shutdown to be able to order right away and also helped us out with replacing damaged furniture quickly. Jennifer is an example of the type of sales person that proves true support to a customer and not only just selling as most sames people do.
Thank you Cristina Lambert. El Dorado you are lucky to have her!! Customer service was excellent. I greatly appreciate it!
Im very disappointed with there customer service. I spent over $8000 dollars here and got totally let down. Every piece of furniture I got had issues but will always come back and replace and get it done right. So I continue to refer friends and go back and purchased more furniture. So got furniture once again and of corse it had damage and had to wait for them to come again and walk all over my house with there shoes on and replace damaged item. So I never got one easy delivery. Always items had to go back. Then one coffee table that was $500 was not delivered on the time I was promised. So when they could deliver it I mentioned I am not home in Florida. I was out of state and some one will let them in to open the unit and deliver. So they drop the table. Look fine from what I can see with a camera and they left. Well I come home 4 weeks. Later. The table was just sitting in the middle living where they placed it. So I started to clean it had all this fiberglass kinda residue. So as i was cleaning I got like a little sharp feeling in one of the corners. And took a closer look and there such a microscopic chip. There almost no way to see it with our feeling it first.So I called as I always called and send a photo and explained to the customer service department that. I was not home when the table was dropped off. I was informed it was not going to be delivered as promised. And I did mention I will be out of town after one point. So I also waited 2 months plus for the table. There response was no we are not replacing it.So conclusion. It is not coincidence that every item I received was defective, it is not coincidence that my $4400 couch the leather is changing color and its not even 2 years old and I dont live at that residence full time. So. Im am a developer and licensed realtor. This will cost them dearly. I already refer them so many customers. Because they always took care of the defective items I was getting. But they sell junk and a high price. Will never go back theyre again for none of my high end rentals or clients buying homes in Naples. And I will blast this on Social media. Consumer beware. This is only the start of it. Its going to Attorney general office, BBB and on podcast and NBC news.
I had a wonderful experience at Eldorado Furniture with sales rep, Sol Hernandez. She was incredibly professional and went above and beyond to be sure we had exactly what we needed and wanted. Beautiful furniture, excellent service! I highly recommend Eldorado Furniture and Sol Hernandez!
Absolutely the BEST EXPERIENCE in furniture shopping!! SOL HERNANDEZ is the person to work with!! Sol is extremely knowledgeable and professional. We really appreciate Sol taking her time to really understand what we were looking for. We were able to purchase exactly what worked for us and it was delivered a few days later! We will definitely shop there again!
Excellent place, very good quality, very good customer service, above all I would like to thank the seller Lilly Beltran del Dorado furniture from Naples for her great help in choosing what we need for the house, very friendly, with excellent treatment at all times, very professional, thank you very much Lilly,
Our sales person, Pedro Peralta, was excellent. He was helpful when we needed him without being pushy. He does not follow you around the store and let’s you enjoy your own time there. He was very patient when we changed items a number of times. It was an excellent experience. We highly recommend him.
Our sales lady Sol Hernandez was exceptional. She helped us in selecting what we need, went of her way to get what we need on time and followed up with delivery as well. Great job Sol.
First time at this store and was impressed with how vibrant their furniture displays are. Richard Perry was my sales person and I could not have asked for a better one. He was friendly, knowledgeable and helpful with my wife and my search for pieces for our home. I recommend both this store and Richard if you are looking for furniture that is unique and out of the ordinary.
Really good customer service Im very happy, I received everything on time and right pieces and color for a sectional. And I went to buy an extra piece and everything was really fast and today I had delivery but they brought darker color and the divery person said no they made a mistake on the color, I have to take it back and bring the right color, they will call you to tell the day of the delivery. Very professional.
Attention is great most of the time! Go with Pedro, Rocio or Andrea! Nice people.
Pedro Peralta has been a joy to work with. He is charming, knowledge and always willing to help in our decision-making process. From the moment I walked into El Dorado I knew I had found my “home” for all the furniture we wanted for our new home. Pedro made the experience a true pleasure. He is a very experienced salesman with a great sense of style, color and dimensions... what more could you need when buying furniture!
Great experience today, I had the pleasure of speaking with the amazing sales associate Lilian Beltran who helped me find my dream bedroom set. El Dorado is definitely the place to find furniture with the best price, quality, and service.
Andrea was very knowledgeable, unfortunately they didnt have what I was looking for
Furnishing our new home in Naples proved to be a wonderful experience with the help of our courteous and knowledgeable salesperson, Egleida. Will definitely revisit El Dorado for future purchases and will recommend her to friends and family.Joanne S.
3 months waiting ... there is no customer service,. They installed a bedroom set for me and irresponsibly the installers did not fit all the screws, the bed was out of adjustment and the drawers do not open, poor quality and poor service
Gaudy furniture. Walked in, walked out
My husband and I were looking to buy our new homes furniture, and we had the sweetest Andrea show us around the showroom. She explained everything in detail and really helped us when we were unsure of which couch to get to match our home space. She gave us many ideas and suggestions that made our decision a lot easier. Although we wanted to look at other furniture stores since it was the first time looking, we came back to El Dorado and Andrea still gave us an great service and helped us order the couch, with the accident couch, the bar stools and even the living room rug! We are very happy Andrea was there to help us in such an amazing way and very sweet, nice yet professional way as well. We were very satisfied. And we cannot wait to get all our furniture in the mail and decorate our house.
Richard Perry!!! That is a sales guy I TOTALLY recommend. He approached my husband and I soon as we walked in. I explained to him exactly what I was looking for. He knew exactly where on his floor to show us to for different options to what I had in mind. JUST AWESOME ALL THE WAY AROUND! Thanks so much Richard. Wish I could run into more sales people like yourself. :)
We have been shopping for a lot of furniture. This was one of the better experiences. Richard Perry was very knowledgeable and helpful! It was fun and relaxing. Price and quality are good as well. Thank you Richard!
Lilian is an outstanding sales associate! We had an amazing experience with her. She is so sweet and explains everything very well. She helped us find all of our furniture and we love it all! We will definitely come back to buy with her!
I would like to congratulate your sales person Andrea Romero for her dedication, patience, advise and in our home furniture necessities.She does the difference.👏👏👏👏
Wonderful experience in the store, Jennifer Rojas is the amazing salesperson . I came here not sure if I wanted to buy she gave me a good recommendation and tips..she knows a lot about the furniture great taste I will not buy with somebody else Jennifer is the best
This was our first time in the store and we had a fabulous experience since Richard Perry was our sales associate. He was very knowledgeable, listened carefully to our needs, provided many good suggestions and alternatives until we found the perfect items for our new home. We will be sure to return.
Jennifer Rojas was our sales personnel, she was so accommodating and provided outstanding service, even going beyond as to moving floor pieces for us to show us options for accent chair from across the store! She is genuine and kind and made us feel comfortable with our purchase. I highly reccomend her, 10 thumbs up!! Our finance representative Bill was very patient and kind. Overall excellent service, she batted for us the entire time. Thank you Jennifer for such a great experience!
This was our first experience as buyers at El Dorado and I have to express how impressed I was with the customer service and the attention given in general. Lisbeth is the best sales representative! So friendly and very patient, she spent a long time with us, answered all our questions always smiling and not pushy at all. I was also impressed with the rest of the team including the manager who went above and beyond to meet our customer expectations. The place is beautiful and the products have great quality as well as affordable prices. El Dorado furniture of Naples is the perfect place to buy all that you need to decorate your house.
Great assistance from Manny once i selected my piece.Very nice buying experience. Got the rug home and the colorwas completely different. They were gracious in accepting thereturn and issued a store credit. After a month i came back, received more great service from Manny, selected another rug, and once again, the transaction was a nice experience. The staff is lovely.
Roxy is excellent. Helpful, courteous, and professional. She handled my order and a single- item return with ease. She provided quick text updates and took pictures of the items I was looking for. Great service!However, do not by a mattress at El Dorado, unless you are 100% sure you are keeping it. There are no returns or help in any shape or form, if you are unhappy with it!
Richard was a great sales associate to work with! He was very personable and helpful while searching for a mattress. He was very knowledgeable and was able to answer all of my questions which eased my anxieties of a costly purchase! Would definitely go back for future purchases!
Lily Beltran is the best! I love her. She is always helping me and also my clients. I’m a realtor and whenever I know my clients need furnitures I always send them to her. She is very helpful and knowledgeable. Very efficient and you can tell she likes to help people!
Beautiful furniture and excellent salesperson. From the beginning, Richard Perry provided us with amazing customer service. He has been kind, patient, and very responsive. He took his time with us, listened to our needs, answered all of our questions, and provided us with plenty of information without pressuring us. Richard also made sure that we received the very best price. We would highly recommend him.
The Sales lady Jennifer Rojas was excellent she helped a lot gave me good information I highly recommend her
Pedro was excellent sales Person !! very patient, I went several times and he always had a good attitude !!! Look for Pedro that he ca attend to in the best possible way
Jennifer rojas helped us and we could find a really cute bedroon set. She was nice and helped us look around for accents that vould go with the set
Wonderful experience shopping for new furniture at El Dorado today. Sales rep Richard Perry was extremely helpful, knowledgeable and professional. Furniture is truly stunning.
Richard provided us with excellent service. He interacted not only with my husband and myself who were purchasing but also with my mom whom he was able to turn into a customer as well. Richard showed great team work and completed our transaction that we originally started with another rep. Thank you, Richard, for your hard work.Our original sales rep, Manny was wonderful. She set up a home visit for us which made it so much easier to choose the items we wanted. She and the designer came to my home and got measurements and helped me to coordinate my furniture selections. Thank you so much ladies. Although our purchase was completed with Richard, who was great, I wanted to take the time to acknowledge Manny’s hard work as well.Thank you El Dorado Team.
This is a review to highlight a sales rep by the name of Vivian at Naples, FL on Pine Ridge.My sofa order didnt work out and because I had a wonderful experience with Vivian theres nothing I can say negative. Id rather let this be an opportunity to acknowledge Vivian. She works hard and travels a ways to get to work. Shes professional, genuine, caring, very attentive, knows her job, very bright, was always considerate, respectful, honest and a straight shooter. She takes pride in doing her job. El Dorado is lucky to have her. Shes a gem and I hope they recognize her. Hard to find devotion and loyalty like hers. Please ask For Vivian if you visit El Dorado Furniture in Naples, FL. Thank you for everything, Vivian! Be blessed.
It was a pleasure working with Andrea. She went above and beyond on our expectations and helped us pick out our desired furniture. The El Dorado furniture on the other hand. Terrible. Such expensive items for the bad quality they use.
My husband and I purchased a bedroom set, television console, an area rug, and some accessories from El Dorado furniture. Our sales associate Manuela Palmero and the store manager Alex Rodriquez were very helpful and knowledgeable and was a pleasure to work with both of them. The quality and pricing of our purchases were exceptional. We are very particular consumers and if they can please us, they can please anyone! 😊 Also, the delivery staff and store personnel were outstanding! We will definitely do business with them again!!
We had such a wonderful experience at El Dorado furniture in Naples Fl. We recently built a custom home and needed to furnish the entire home. We began looking for furniture about 10 weeks before construction ended. We were greeted at the front of the store by Lilian Beltran. She was extremely professional and very knowledgeable. We also had the pleasure of working with Chloe the designer. They helped us furnish every room including wall art. They were both at our house on the day of delivery to ensure everything we purchased was a good fit. Our home should be featured in a magazine. It’s absolutely stunning. We thank Lili and Chloe for all their assistance and the rest of the staff for always being so friendly and helpful.
We highly recommend Omarcina Fernández for all her help making us super happy with our purchase yesterday for our new home. Thanks a lot.
Jennifer Rojas my professional Home Furnishings advisor was so very helpful when we made our first purchase at El Dorado on July 1, 2019. She was very personable, helpful and knowledgeable all the way through our purchase transaction. EL Dorado is very luck to have such a fine employee as Jennifer. W intend to go back for future purchases because of Jennifer.
We went with the intention of just browsing but our Salesperson Jennifer greeted us and had the patience to wall with us the entire showroom and show is the various options and prices. She made us feel welcome and we ended purchasing several items. Will definitely go back! Highly recommended 👍
Purchased a bedroom set and entertainment center. My sales person Lilian Beltran was excellent. Lilian was very knowledgeable of all the products in the store. She is extremely professional and personable. She took the time to point out extra features and share advice. It was a pleasure having her wait on me.
Delighted that El Dorado has opened its doors in Naples! There is absolutely no comparison to the other furniture stores in town. The quality to price point is stunning! There is an abundance of sleek Modern and Contemporary pieces. The accessories are numerous and exceptional. You want unique? They have every conceivable item available to make your home magazine cover ready!! Our furniture associate was Raul Toledo. All I have to say is we got very lucky! He is truly a professional. He listened and understood what we were looking for. He directed us to all the right choices. There was never any pressure! If you are in the market for quality furniture (that is not cookie cutter) at a fair price do yourself a favor and immerse yourself inEL DORADO STYLE!!
Great place. Great customer services. I just bought my house and I didn’t know how to decorate it, so Lina the designer and Andrea one of sales rep helped us to find the right furniture for each room of my house. I highly recommend Lina and Andrea from el Dorado in Naples.
Jennifer Rojas was a great help for my sister and myself I highly recomend her. She is an amazing help for both Spanish and English.
I visited the store recently to get some furniture for my new place in Naples. The service was great and everyone was really helpful. Before making my stop at El Dorado, i did shop around and i decided to purchase everything from them after the great experience i had. I want to send a special thank you to my rep Egleida and Alex < the store manager>. They made me feel very comfortable. Thank you guys for your time and your A+ service. I will be back again!!!!
I have been shopping at El Dorado Furniture for many years and glad there is now a showroom in Naples. We have made several visits and every time we go, Bill has gone over and beyond for us. The store is great and the service we receive from him is superb. Highly recommend if you are looking for quality furniture.
The El Dorado in Naples is a beautiful store with a great selection! Normally I don’t like furniture shopping but Cristina made my shopping experience very pleasant and smooth. She asked the right questions and found what I was looking for. She was so patient, personable and she speaks Spanish too! Highly recommended!