We couldnt have been happier with imperial glass and mirror. From the minute I walked in and met Barbara to 8 days later they finished the job, reasonable, professional and prompt. I will recommend them to anyone and hopefully use their services again.
Had a custom mirror made and installed in our home. The technicians were meticulous in their work. Their attention to detail and obsession with perfection was indeed very impressive. We are delighted with the result and plan to have some more custom glass work done for multiple bath rooms. I would recommend them highly for any of your glass needs.
Great company! Needed a new shower glass door and they improved my bathroom dramatically with a wonderful modern fixture! Service was very prompt and professional. Highly recommend to anyone in the Naples/ Bonita Springs / Estero / Ft. Myers area!
Excellent and 100% recommended.
Before hiring Imperial Glass and Mirror, I had called around to other companies and read everyone’s reviews. I set up appointments and met with three companies in total. I made the right decision and hired Imperial Glass and Mirror and I could not be happier with my choice.I was very impressed with the young man I met (Kiko), he insisted on meeting me at my condo to take measurements where he explained in detail exactly what they were going to do, how long it would take and how much it would cost. I am thrilled with the quality of the work that was done, it looks better than I could have imagined, to quote my neighbour, it’s stunning.The work was not only done in time, it was done on budget.I want to also mention Edgar, he was the main installer on my project, I came home from errands one day to find a $100 bill on my kitchen table, I knew it wasn’t mine, so I asked about it, apparently it was tucked between the bathtub and the wall. I have no idea how it managed to get there, I had never noticed it before as it was halfway stuck half way down but Edgar told me he found it there and “when you find something that’s not yours, you give it to it’s rightful owner” .All in all I would give this company 10 stars if I could, very professional, honest individuals who did a wonderful job. I wouldn’t hesitate to call them again and I would happily refer them to family and friends.Note: I just read the other reviews and I am shocked, my experience with this company was first class from beginning to end. I am truly happy that I hired them, and as previously stated, I would hire them again without hesitation.
Great service. Family owned. Great workmanship for custom glass and very quick and efficient service. They made a special custom glass top with beveled edge for my wicker trunk. Beautiful job and very nice owner.
Unprofessional - find another company. This company wasted my time and caused me to drive 2 hours to meet them for an appointment - and they never showed up. I called twice to confirm and the call just goes to voice mail saying they will call back in 24 hours. Huh? I went to their office to make the appointment and there were several ladies just sitting around. And how do the workers not have access to voice mail on their cell phones throughout the day. I told them when we made the appointment that I had to drive an hour each way, so it must be a firm appointment. Look elsewhere for a company that does not disrespect your time.
BEWARE! The rating would be 0 stars, if possible. I paid in full to enable these guys to expedite the work. Sadly, work that was supposed to have been completed by November did not get finished until March... and was only done in that timeframe because I continually followed up and threatened legal action. I experienced deceitfulness of what was initially installed compared to what I paid for, even though I am the customer I was deeply exposed to numerous operational issues on their end (i.e. inability to procure the glass I purchased, scratches and etching on the glass, tempering issues, shoddy workmanship), they cracked the marble on my shower curb but did nothing to compensate me, and to make matters worse, I have video surveillance of one of the guys going through my personal belongings! WORST CUSTOMER & QUALITY EXPERIENCE EVER!!!
Great customer service, pleasant staff, efficient workers will call again for future services.
Gave 4 stars being Ive only done business with them 1 time so far. But they seem fair & deliver a great product. Friendly staff
This guys are excellent, they have a large variety of styles you can choose from, they know what they are doing, great customer service and great prices, this guys are pros!