I am not one to hand out reviews unless I truly believe a business deserves it. It was my pleasure today to deal with Gerard Valentin of Naples Vacuum Sales and Service. He restore our Dyson battery vacuum cleaner. The machine was purchased five years ago as a factory rebuild and frankly I was of the option that we would have to purchase a new one. Mr. Valentine fixed it as good as new with a new battery and filter. No high pressure sale talk on buying a new one. In addition he throughly cleaned it and share some simple maintenance tips to assure many more years of service.

We have a fairly newer vacuum, and when my other half told me something was up, I wasnt sure what to do. Buy a new one seemed the easiest thing,, but my girlfriend insisted on having it looked at, so we looked up Naples Vacuum and away she went. Lauren was treated very nice and showed her a couple things, and Gerry did some minor surgery. Very reasonable, I felt a bit stupid thinking I was gonna waste money on a new one. Dont even think about calling any competition. They wont be beat!! Outstanding service.Ryan Bennett

Literally destroyed our home.We had Jerry, owner from Naples Vacuum to our home a couple times. First to replace the old system and second to make adjustments. Both times, he was condescending and confrontational, to say the least.On November 10, 2017, he came to move a central vacuum pipe as part of reconstruction. He showed up in dress loafers, a Hawaiian shirt and dress slacks to do construction. A few minutes into the process, he walked on the fire sprinkler pipes, broke the water main and literally destroyed our house. For some reason, when he came down from the crawl space, bewildered, practically in shock, he went to the electrical panel to turn the water off.While a friend and I were trying to shut the water main off at the street, Jerry somehow slithered away. 30 min later (Jerry, I still have the screen shot) he called me and said that he would be happy to buy me a wet vac to clean up.Tens of thousands of dollars, insurance adjusters, and six months later, we had our house rebuilt.Jerry, want to dispute any of this??????

You wouldn’t think vacuums cost so much until you see the construction and quality of some machines. The difference in cleanliness is incredible. I was pleased to find prices were same or lower than amazon

We are very pleased with all the equipment we have purchased for our cleaning business...(Gigi Clean)...Gerry provides great,personable Customer Service and a extensive variety of vacuum cleaners.His Retail shop has a work shop and he is quick to maintain or do repairs on our equipment so that our business has no interruption in schedule.We are extremely pleased and we are glad to keep it local with a fellow small business owner...We highly recommend you buy from him ... Also try it before you buy it....Naples Vacuum is our source for quality cleaning equipment . Thanks again, Gerry for your help

The employees were kind but told us they could make the repair to a carpet cleaner we had, and all they had to do was order a part. Week after week we call and the part hasnt arrived. Weeks later we call again and they tell us they cant fix it and to go pick it up. No one called us ever, to give us an update or to pick up the machine. So it was disappointing to hear that they could fix the machine then they could not. We spent time and money renting machines rather then investing in a new one or going some where else to have it repaired.

I needed a belt for a Kirby. Stopped at this store. As soon as I said Kirby belt they sold me exactly what I needed. They also reccomended buying spares. Great service I would go there again.

Great work and estimate same day, on Miele vacuum.7/20/19

Outstanding service at a fair price repaired vacuum in one day

Very helpful with my vacuum repair options, not to mention he has all the vacuum bags. I searched other stores and nobody had these in stock.

They tried to sell me a new vacuum motor for $200 that was available for $60 on Amazon...

They really aim to please!