First time using this shop and Kevin (owner/manager) was professional and helped me with the total process. After dealing back and forth with my insurance company, my truck came out like it was brand new again….highly recommended.

Kevin Vega really took care of me. Awesome people who work there and they did five star work. They did the body line so well you cant even tell it was hit 👍🏻

I had a recent accident my first ever, and Broadside took care of everything for me! They made a difficult situation so much easier, I cant say that for my insurance company! Thank you so very much for bringing my car back to life! I would recomend these guys 100%

Had an encounter with a Snow/Ice Bank. Broadside Collision did a terrific job. My Car’s front end looks as good as the day I got it. Thank you Kevin and Team. I am very happy with your work and will recommend you to others.

Great shop! Friendly and professional. Brought my car in after being rear ended. They got to work right away and had it looking brand new and driving great in no time. Brian, man at the front desk, was amazing. Really went above and beyond with the entire process. I even received a follow up call about a week after picking up my car to ensure that all was good. Good service from good people.

Love this place my car absolutely brand new, wasnt sure how it was going to turn out because the town where I come from has collision specialists but theyre not even good so needless to say my past experiences havent been that great.My choices where limited and I decided to take a chance and I didnt regret it, they did an amazing job, considering I was slammed in the rear end by an 04 Toyota rav 4 and Ive got a 18 Mitsubishi mirage and the person wasnt even paying attention and they hit me full force didnt even try to slow down or stop.If I ever need anything Ill be coming up there.

When youre exhausted from working all night, and then the car wont start, its nice to know there are still reputable businesses in the area. They took care of my problem right away, and didnt try to rob me blind, like other places. They were professional and courteous. I will be recommending them to everyone I know. Thank you very much.

My wife and son got locked out of their car at the Dunkin Donuts on Broad Street. I called a few places to find out what it would cost to get the door unlocked. This company charged me half of what others were quoting.The guy who responded was awesome. He reminded me of a young Daniel Lawrence Whitney (Larry the Cable Guy but without the comedy routine or redneck personality). He arrived quickly, and was very friendly, polite and professional. He had the door unlocked in just a few minutes. I went down to meet him there because my wife didn’t have enough cash on her and they only take cash. Other than not taking credit cards, I would highly recommend them if you get locked out your car.

Very friendly staff. Fast and accurate service. Clean and safe junk lot.

My experience did not end up well with Broadside. I definitely do not recommend them to anyone who looking for a repair shop. We brought our car to them as they was listed as a Guaranteed Repair Network shop on Liberty Mutual (our previous insurance carrier, we ended up cancelled the policies with them) website. After the repair was done, we noticed there were still couple spots that were left off by them. Was not sure at first if they didnt see them or they intentionally left them unrepaired. They contacted us about the survey we did after the repair, because i mentioned the issue. They refused to do the repair on that area and the reason they gave us was THE GUY WHO DID THE WORK ON THAT AREA (BEFORE THE ACCIDENT) DID NOT DO A GOOD JOB, SO WE ARE NOT GOING TO TOUCH IT. BECAUSE IF SOMETHING HAPPENS TO THE PAINT IN THE FUTURE, WE ARE GOING TO HAVE TO BE RESPONSIBLE FOR IT BECAUSE OF OUR GUARANTEE ON REPAIR POLICY. So my car did not completely get fixed from the claim, but i understand that part of this was Liberty Mutuals fault too. However, Broadside could have been more professional and improve their customer service skills. The guy was kinda rude to my husband, he jokingly said to my husband about other scratches on the car too if we wanted to have all scratches fixed too because they were so small. He made my husband feel discriminated (we are Asian).If you looking to bring your cars in that related to the insurance claims, try somewhere else. They wrote the estimates really low (i think thats what the insurance companies like), and when it came to the repair time, they had a hard time request for more money when they found out there were more damages. Couple years ago i brought my 1 year old Acura RDX to them for an estimate (for the same Liberty Mutual policy) after i hit a deer, they wrote up the estimate for around $3,000!. I ended up brought my car to another collision center in Manchester (who specialized in Honda and Acura) and the repair cost ended up at around $12,000. Just to give everybody an idea.

Awful experience with this company. Car broke down in the middle of a busy road at rush hour, so it had to be moved asap. Told the tow guy who showed up to bring the car around the corner (about 200 feet) where I actually worked. Got absolutely hosed ($145 bill IN CASH!...). Of course I didn’t have that kind of money on me; the tow guy’s response was that he couldn’t take credit cards at night for some bizzare reason, and threatened to hook the car back up and bring it to their headquarters unless I could muster up the money. I will not recommend this company to anyone.

Excellent customer service and timely repairs. Thanks again!

I wish I could be rating this business with the highest score. But unfortunately I can not do that, due to the fact that the owner, KEVIN VAGA, is the most cold hearted person I have ever met. Due to some financial hardships, the owner of the van that was moving me, and my belongings back to Mass. was unable to pay to get his van out of Broadside Collision in New Hampshire. So I guess that constitutes KEVIN VAGA KEEPING EVERYTHING I OWNED, SENTIMENTAL BELONGINGS FROM MY MOTHER WHO PASSED AWAY LAST YEAR! SOMETHING I CAN NEVER REPLACE! All my personal information, paperwork, medications, clothes, shoes, EVERYTHING I OWNED! I HAD NO WINTER CLOTHES BECAUSE OF THIS MAN. I explained my situation to him, and he did not care, or want to hear anything. He ignored several attempts, to going to his business to possibly work something out, on top of him taking ownership of the van. But instead he turned his back to us, and said he was done! His driver that picked up the van the night it broke down, must have told a different version of what happened, because KEVIN VEGA TRIED JUSTIFYING HIS ANGER AND FRUSTRATION WITH US BY ACCUSING US OF MAKING HIS DRIVER, TAKE US ALL OVER THE PLACE? WENT DOWN THE STREET, WHEN WE GOT THERE, TOLD CASH ONLY! So that story, or him trying to use that against us is just a cover up, or KEVIN VEGA using it, so he thinks he can justify STEALING MY BELONGINGS! IT SEEMS TO ME THIS GUY HAS NO INTENTION OF DOING SOMETHING GOOD FOR SOMEONE ELSE, HIS ONLY INTENTION HIS GREED! I GUESS THE VAN WAS NOT ENOUGH, YOU HAD TO KEEP ALL MY BELONGINGS. THANK YOU, KEVIN VAGA. I do not understand how this guy stays in business with his business ethics? He is rude, disrespectful, and works with unethical ways. I ALSO CALLED SEVERAL TOW COMPANIES TO ASK HOW THEY WOULD HANDLE THIS SITUATION, AND EVERY SINGLE ONE SAID THEY WOULD OF ALLOWED ME TO TAKE MY BELONGINGS FROM THE VAN THAT WAS MOVING ME. ALSO THE ATTORNEY GENERALS OFFICE TRIED TO HELP ME! BUT KEVIN VEGA, TOLD THEM, A CONTRACT WAS SIGNED? I AM SORRY, BUT I DID NOT SIGN A CONTRACT FOR KEVIN VAGA AT BROADSIDE COLLISION TO STEAL ALL THAT I OWN, ALL MY BELONGINGS. THANK YOU MR.VAGA.

Kevin is very detailed oriented and looks out for the best interest of the customer. He works well with insurance claims.

My car was in an accident and these guys worked really hard to make sure that not only was it done with my insurance, but they made my insurance allow them to do it right.It looks like nothing ever happened to my car and I am so grateful to them for that!

Kevin was wonderful to work with - highly recommend

The driver showed up to a accident and demanded payment otherwise he was taking our vehicle. We have AAA and were in the process of contacting them to tow when this individual showed up. He said that he was taking the car and wouldnt listen to us. I would never recommended such a brutish and rude company.

Excellent service and staff, took longer then expected, but might be because of hard to find parts and delays with insurance company.

Padded towing bill

Good service.

They get it done beautifully

Awful I will never recommended anybody to this place.One of the worst experience that I have with my car.

Ok customer service

Nice people

Nice

Aces