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Premium Auto Repair
1915 Murfreesboro Pike, Nashville, TN 37217, United States
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Premium Auto Repair
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Ja
Review №1

I have done my best work by finding these honest guys. Google 5 stars.

Ta
Review №2

Never take your car here they charged me for work they was suppose to do and I got my car and drove it and the same problem was still going on so they didn’t fix my car but took my money smh

Co
Review №3

Premium Auto Repair is the best mechanic in town hands down!! I’ve referred several of my friends to them! Kevin and his team is amazing. I’ve taken my car to several mechanics in town and he’s the best!! He’s always super professional, investigates the problem thoroughly, and charges a extremely reasonable price! Works on old classics and well as newer vehicles. He’s honest and cares a lot about customers!! Thanks Kevin!!

Mi
Review №4

Hey take your car,truck to kevin..they are very professional and always fair. Dont waist your time with the car dealer Kevin will have you on the road as soon as he finds the problem and you give him the ok to fix it. I will never take my truck anywhere else..

Tr
Review №5

Excellent. Respectful honest, more than fair sudden. Complex job. Has worked on my Nissan, Acura, lincoln, and years ago, Porsche.

Ra
Review №6

I had want to kevin before with small issues and he fixed it great but I had kevin put me a new transmission in and it took about a week so when I drove my car it started shuttering so I called him to let him know he said if I want I could bring it back so I did. So two days later he calls me and said that he couldnt find anything wrong with it and he didnt feel any shuttering/vibrating so of course when I drove the car it started vibrating again. Then I took the car to carmax just to get rid of it and they gave me a print out of all that was wrong with the car and guess what was on there yes THE Transmission. Well lesson learned now i wouldnt let him put air in my tires

Je
Review №7

This is one of the best mechanics in Nashville been taking care of my vehicles for 20 years... honest and reliable... backs up his work... Kevin and Gene are the best

sp
Review №8

My family has taken our vehicles to Kevin for years. Kevin does great honest work, with the best prices in town. I cannot recommend his shop enough!

Ka
Review №9

I had my car starter changed by Premium Auto Repair three years ago and it was dead this week. I have another mechanic replace it today. The mechanic told me that Premium Auto Repair did an awful job of changing the starter. 1) the starter did not match my car model. 2) there were a couple of bolts missing. Mr. Kevin Furness did not even care to put all the bolts on.I started to use Premium Auto Repair as my mechanic a couple of years ago. He changed the engine oil for my car. I brought the filter and the synthetic oils to Premium Auto Repair and Mr. Kevin promised he only charged the labor fee. And he did. When it was time to change the engineer oil again, I decided to do myself. To my astonish, the filter was not the filter I gave him and the oil was not synthetic oil. (I still keep the filter with no label no name. The one I gave him was a Bosch filter)This is not an honest mechanic shop. Avoid it at all cost.

Je
Review №10

Have always been fair fast and job well done. I highly recommend them. I would give them 10 stars but the system only allows 5.

SS
Review №11

Wonderful & quick. Kevin (owner) recently performed our 90k mile check up on Ford Focus,for circa $200. He reviewed quickly & let me know via phone call once everything had been finished (same day). He is very polite, slight forward and informative. He filled out the maintenance book provided by the dealer and used the oil we purchased. He even provided us directions to the location due to his companys relocation to another address on Murfreesboro Pike. By initial review driving up to the repair shop, one may be swayed against using Kevins (family owned) services, however do not be alarmed by appearance. Kevins customer service is high & craftsmanship is wonderful. We will definitely be using his services for all of our automobile needs in the future. Thanks Kevin!

Da
Review №12

Excellent!

Ca
Review №13

Kevin has always shot straight with me and given advance warning when things are starting to look worn or like they might need maintenance coming up. He will make time for us that day if its a pressing issue, and his prices are more than fair. He has never charged me a diagnostic fee, and his prices are better than the dealership I used to work with. Best of all, he knows what hes talking about. We trust him with all our maintenance and repairs.

Ji
Review №14

My sister-in-law and I were driving from Green Bay to Ft Myers, FL. We started having trouble starting the car the day before. Took it somewhere in Kentucky in the morning to have the battery tested. They said the battery and the starter were both fine, so off we went. Stopped for gas in Nashville and lo and behold, when we tried to start the car back up: nothing. Some very nice men at the gas station tried to jump us, but quickly realized the battery was not the problem. It was the starter. So we were forced to call around to see who could fix it. We called a few places. The gentleman at Premium Auto Repair said he could help us right after lunch but wed have to get the vehicle towed over. We called 1-888-RESCUE911 and got it towed over there. Kevin greeted us. Said they would get to it as soon as they finished lunch. Gave us an exact price with tax. Said they would need to get the part and install it - it would take about an hour and a half. We told him to go ahead. He then asked if we would like a ride anywhere, maybe for lunch, while we waited. He recommended a few good restaurants close by. He took us to a good Mexican place and said to call him when we were done. He got done with the repair in an hour and 15 minutes and called us to say hed come whenever we were ready. So he picked us up, we paid and off we were. The price was fair and he went out of his way to accommodate us.All in all, the place was not overly clean or organized, but Kevin and the others who worked there were very friendly and courteous. I recommend them for auto work. You just cant find places with that good of customer service anymore.

Ca
Review №15

I think this guy Kevin thought he was dealing with a stupid single woman and decided scam me ! I had my car towed here & he told me my engine was blown but he could replace it for $2000.00 😮. Since I had a creepy feeling about him & his dirty, nasty shop as soon as I walked in, I decided to get a second opinion. I went DIRECTLY across the street (which was very clean and DIDNT have mechanics sleeping on the dirty couch in the waiting area). The new shop had my car less then 16 hrs and had my car fixed and running GREAT (the engine WAS NOT blown) and it costs me a little over $400.00 !! Ladies beware !! He was proud of the fact (and told me over and over) that he was on Angies List - now I know why !

La
Review №16

Fair price Very Professional

Le
Review №17

Good work,From my Kia Soul to my Honda Accord and now my Chevy Tahoe

Jo
Review №18

I pulled in with a problem that was unrelated to a vehicle. The young guy in the shop saved me from fighting a bolt for the rest of the day. Great guy

Mo
Review №19

I wish I had something positive to say about this repair shop. Kevin was nice enough but a scammer. He replaced a transmission for me ($1400), however, neglected to properly tighten one of the bolts right and it backed which messed up the starter etc. 10 days after the repair the car broke down again and he said it was due to a frozen engine. After getting a second opinion, it was a blatant lie and rip off.

Ri
Review №20

We were driving through TN on our way home from a family trip down to GA when we had engine troubles. I pulled into the local dealership and was completely ignored for about ten minutes before I just left. Went to a national chain shop and was also just passed along. A quick Google search gave us this repair facility. Pulled into the shop and got a quick estimate. With three kids and my wife in tow we waited in the shop as they got right to work on my vehicle. After the parts arrived it took about fifteen minutes and we were back on the road. They made an already hectic 14 hour drive just a little less troublesome. Thanks!

Za
Review №21

Very knowledgeable and professional, quick work and good prices!

Mi
Review №22

Gino has helped me out and honest too.

Dr
Review №23

Have you ever notice that most full reviews are usually the negative ones? Well, I am as likely to post a negative review as I am a positive one. And my multiple experiences with Premium Auto have ALL been positive ones.When I first contacted Kevin (the owner) by phone because my car was making some weird noises and leaking something, he was very patient with me, and advised me to be sure the car had plenty of oil, radiator fluid, and to get by his shop as soon as possible. I have never had a mechanic advise me on precautionary measures to take...to prevent further damage...before being a customer. I was certainly impressed.His shop is not one of the big box chain stores, like PepBoys, JiffyLube, etc. It is nondescript, and no frills. He is there to fix cars, not impress you with beautiful and stylish decor. Which also translates to lower costs for the customer, as he isnt spending revenue on frills.Long story short...he has always been able to squeeze me in on short notice, and fixed the problem the same day...for FAR less money than I expected it would cost. He even gave me a ride home and picked me up after a repair was done when I didnt have alternate transportation! Now, THAT is customer service.Yeah, I could go to WalMart, PepBoys, or another large chain for auto repairs...and get the same work done when needed. But would I have the same customer service? An equal work me in - same day ability? When given the chance, I try and keep my business local...supporting those businesses in my community. The owners of local stores care about me as a customer...not their bottom line or advertising budget!Call Kevin, and find out for yourself how great a mechanic he, his son, and crew are! You wont be disappointed!

K3
Review №24

THIS GUY IS A HUGE RIP OFF SCAM ARTIST! HE SUPPOSEDLY REPAIRED THINGS ON MY CAR THAT IT DIDNT NEED AND THAT I TOLD HIM I DIDNT WANT. IT DIDNT FIX THE PROBLEM, OF COURSE HE REFUSED TO TAKE THE PART OF SAYING IT WAS NONRETURNABLE AND SUGGESTED I SPEND ANOTHER $1,000 TO REPLACE MORE PARTS UNTIL WE FOUND WHAT IT WAS WRONG WITH IT. THEN I REALIZED WHEN PULLING OFF FROM HIS SHOP HE HAD TORE UP SOME WIRING. IT HAD TO GO INTO ANOTHER SHOP AS IT BROKE DOWN IN THE WAY HOME FROM HIS SHOP. A TOTAL RIP OFF NEVER LET THIS GIY NEAR YOUR CAR EVER!!!! HIS SHOP IS INSIDE A WRECKER SERVICE SHOP!!! I SHOULDVE HAD MY HEAD EXAIMED FOR ALLOWING HIM TO TOUCH MY CAR!!!!! VERY VERY BAD WANNABE MECHANIC. THE REVIEW HERE FROM TIFFFURNESS IS TOTAL BS ALSO, THE OWNERS LAST NAME IS FURNESS. WHAT A CROOK!!!! Of course after he receives a bad review he receives a glaring positive one that notes multiple visits with no negative issues. What a fake bunch of cow dung. This guys shop is inside a wrecker service...just the type of clowns you want working on your car right lol. This guy is a joke and his kids are a joke for leaving fake reviews. I think I will post ton YouTube and Facebook the receipt for a fuel pump I picked up at closing time on a Tuesday and the invoice from the dealer the very next morning saying I need to fix damage and replace the fuel pump he charged me $650 to replace. Crooks dont last long clown..

th
Review №25

They didnt have time to work on my car

Ju
Review №26

Very timely and friendly!

Information
17 Photos
26 Comments
4.1 Rating
  • Address:1915 Murfreesboro Pike, Nashville, TN 37217, United States
  • Phone:+1 615-360-7600
Categories
  • Auto repair shop
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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