I buy here as a contractor and as a homeowner. I get treated the same both ways. Walker is a unique store in 2 distinct ways.1. Walker has that small town hardware store feel with the customer service aspect, however they have the inventory, workforce, and volume to make them a world class dealer to large scale contractors. All policies are fair and in my opinion straight down the middle as all business should be.2. Customer service here is never lacking. I have come to know many great people here that I would consider friends. I enjoy coming here and seeing everyone work together effectively and still be able to carry on conversations with their customers. Some names to mention are Nick, Ty, Ivan, Newt, chief, tim, Ray, etc. There are too many to name. Great guys at a great company.In summary, do not hesitate to do business here. You definitely will not lose anything however, you stand to gain a great partnership and may even make a few friends. If there ever is a rare mishap, (Ray one of the owners) is a fair and honest man and will make things right.
Outstanding service and the associates listened and were very helpful. This was my first time in the store to purchase a sealer for my outdoor table, and the advice given me was so appreciated. Great people and many good products - especially for outdoor decks and screening.
Excellent customer service and fast delivery! They will work with you to make sure your project is done correct!
Plenty of help. Very friendly. Had what I needed. Lumbar yard help was very knowledgeable. IMPRESSED
Great service, fast and friendly .Need something hard to find? Call Walker!
Best place to buy lumber. Quality product, helpful staff, and reasonable prices. No having to load your own truck or trailer as is normal at the big box stores.
Good selection, friendly staff, stocked shelves
GOT UNLOADED EARLY IN THE MORNING & BEAT THAT NASHVILLE TRAFFIC!! THX!!
I am a local framer. The customer service here is the greatest in any company, Lumber or otherwise. They save me time, money and are a relief due to their reliability. Also, they simply make me better by offering structural advice / assistance. I have worked with Oakley, 84 Lumber and others—i cannot express how thankful I am that Walker Lumber is around.
Not Contractor friendly at all...they will nickel and dime you regardless of how much you spend. Return policy and deliveries are a joke...beware! Best buy elsewhere if you are a Contractor.
Very organized. Huge selection of materials. Great prices . My preferred place for all building materials.
Best customer service. No hassle. Smartly uninformed system. The employees work together the keep the flow moving smoothly.
Always go here if you want personable and friendly help. Don’t even waste your time at the big stores for lumber especially. I’m telling you go here and save yourself an hour and a back injury. They will do it for you.
Walker Lumber is the place you go to when you need what you cant find elswhere. When you want that helpful smile and can do attitude to get your job materials ordered and delivered(or picked up). The staff is always so helpful, and so kind. They even offer guidance when it comes to lvls and beams. Price was on par with other retailers and wont deter me from returning time and again.Call or stop in to get the best help and a friendly smile!
Great service qualify people
I have purchased small materials from Walker Lumber before and have always had a good experience. Today, I went needing to purchase all the lumber and supplies to build a porch on my house. I walked in with only a drawing of my design. Denny took the time to walk me through locating and deciding on all of the materials Id need to purchase, while at the same time offering me advice and tips on building the porch. The whole process only took about 30 minutes and all of the materials are going to be delivered to my house whenever I choose. I would highly recommend Walker Lumber to anyone looking for reasonably priced building materials, advice, and convenience! A++++
They have really nice covid safety procedures.Huge inventory
Have dealt with them many times over the past three years. I have always found them to be very competitive on price – often even cheaper than the big box stores. Their employees are always very helpful and knowledgeable. Howard in the retail office and Mike in the lumber shed are the best!
The bomb. Pay a tiny percent more for old school convenience with free delivery for big deliveries tailored to your worksite. Usually less than 24 hrs out. Not a pro? This is the place to find immediate knowledgeable help on any household project.
Chief and Ryan did a fantastic job helping me pick out pieces of lumber and loading them into my car. They also took the time to make sure they were wrapped safely and all precautions were taken for safe transport. Would highly recommend Walker Lumber to anybody.
Excellent service, friendly staff and quality materials at reasonable prices.
Its a great place to be customer service is awesome and if you show up as for a guy named chief great guy
Outstanding service! I could hardly believe when I walked into this place how neat, clean, organized, friendly the place and people were. Everyone was dressed neatly and were busily helping customers. When I was checking out I needed to add something to my shopping list, the person behind the counter make quick work out of getting me my last item, It was not a foot dragging 15 minute ordeal.The guys in the yard were extremely helpful and efficient. I did not know such a place existed and will definitely make this my preferred store in the future.
There staffs (always very Helpful and friendly) they have things that home depot & Lowes doesnt have or can get, Lumber materials are of a better quality and they can order materials with a quick turnaround time. In & out times generally quiker also (and tools & such left in the back of my truck i dont fear being gone when I return to my truck )))
Walker has become my go to place for lumber in the Nashville area. Tired of waiting in line at other big box stores and searching for help, loading the lumber cart then fighting to load the truck.Not the case here. The drive-thru lumber yard is well organized, fully stocked and with plenty of willing associates to get you in and out.They have a full hardware store as well. Pretty much everything you might need for your renovation projects.Greatly appreciate the small-town feel in this fast paced city.
Im a proud team menber of this awesome place!!!
Still waitng out side for ur order. 30 min for screws
This is a rare place: locally owned, staffed with people who know their business. Be aware, though, that their main business is contractors and builders. If you need that kind of stuff there is no place better.
The employees are always so helpful - I often walk in having no idea how to complete my project and leave with the hardware and knowledge to get it done. Immensely faster than Home Depot or Lowes - the employees know the store well and get you out the door quick.
Awesome place and open to the public. Jeff told me what size LVL i needed based on some information i gave him. I removed a load bearing wall to join my kitchen with the living room. Thank you Walker Lumber and Jeff.
Great group of people always very helpful and friendly.
We were looking for some small thickness plywood to refinish a couple of chair seats. Not a big deal, but the young man (Im sorry I didnt get his name) who helped us knew exactly what we needed and took us back to the saw shop to find a piece that would work. He found a piece that was what we were looking for and then asked if we needed it cut (we didnt). He then proceeded to shake my hand and say no charge. WOW! What service! You wont find that in any big box store. Walkers is the BEST!
**BUYER BEWARE**This store has a nice selection of material, however, their return policy is horrible. I had material delivered out to one of my job sites. Instead of placing the items that couldn’t get wet in one of 3 large garage bays, the driver elected (apparently Walkers policy) to leave everything outside and attempt to cover with plastic. Around $850 in material was ruined and Walker refused to even split the cost with me. I purchase hundreds of thousands of dollars in material a year and I will be taking my business elsewhere.
This is what all businesss should be like..Very helpful and cheerful. I couldnt have been more happy with my visit.I would highly recommend Walker lumber and hardware.
Took one hour to load up three small items, nothing against the staff or workers but time to open the doors back up
Lumber selection/quality is better than anything youll find at a big box store, their prices on products are great, and the staff is extremely helpful and friendly. Absolutely loved it! I see many more visits in my future.
The people treat you with respect and very cordial. I love this place
Curbside service was top notch.
Walker carries building supplies that no one else in town has.
The staff is great just like their service.
I go here because Howard is the best!No time for this internet stuff....Got Stuff too do! Get it here!!!!!!
Front counter, yard guys, warehouse guy, everybody I deal with is helpful and knowledgeable.
Always find what you need in the way of hardware
Always have what I need and a friendly helpful staff.
Good service i liked it very much reasonsble .as well
Great customer service!
Contractors dream, homeowners too, but contractor focused.
Best service. Great quality lumber. Best in town.
Good place. Highly recommend!
Fast, friendly service. Every time Ive had a question they not only answered, but took me directly to the product I needed.
Great customer service & great prices
Super friendly & had the product in stock that I needed.
Exceptional employees !
Good guys that actually know what they have and how it works
Have been buying there for years. Seems lately the quality of lumber is going down hill. Here I come lowes.
.....im in here several times a week. Great staff.
Great place to get your lumber
Very fast and friendly service.
Sometimes find things I dont find elsewhere.
Good place for lumber purchases
Very a great place
Good servíce
Great place to shop for home repair, contractor services and honey do list. The staff is very friendly and knowledgeable. They treat you like they have known you for years. Highly recommend Walker Lumber
They serve well