My experience was the best I have ever had buying a vehicle, they were straight forward and honest. James and Tony were very knowledgeable explaining the process, and details about the car. I would definitely recommend Hertz.

This place is a definite MUST if you are looking to buy a used car. James and Tony are an amazing team, and they truly help you throughout the car buying experience. They are kind, knowledgeable, and they explain everything thoroughly!

I drove from Memphis to buy an Infiniti here less than a month ago because the deal seemed too good to be true as the car looked great on the photos. When I shop for a used vehicle, I go above and beyond and do my best to find as many imperfections as possible so that there will not be any surprises later after the purchase. Overall, the vehicle seemed like it was in good condition for being one year old and with 25k miles. Of course as expected from a rental, there were some rock chips on the front bumper as well as on the back that were improperly fixed using some silver touch up paint and other small insignificant things that I could improve myself. I have not noticed anything major with the car upon my inspection because it was raining that day but once I took it home, I did notice that the front passenger door was repainted... I was disappointed to see all that orange peel that was hardly polished off. It does seem like its the original door, but something definitely happened with it that I didnt see when I was looking at the car originally. I do not drive the car at all due to working from home but today I got to the regular maintenance of the car and was shocked to see how filthy the air filters are. I do not think they were ever replaced on this vehicle. The rear bumper was also cracked but I knew that before I bought it... they also gave me only 1 key; however, they did take off $300 from the purchase price so that I could buy a spare, which by the way was $400... I didnt want to take 2 stars off, but I feel like I need to, because it sucks to find out that Hertz doesnt really keep up with maintenance and then just sell their cars in this condition... If I noticed the repainted door, I wouldn’t purchase the vehicle...

This place sells cars at very good prices

Husband brought me a car there. Great people, easy to do business with.

I enjoyed buying my used car from Hertz in Nashville. My recommendation to others is to double-check that the car youre interested in actually has the features described on the website. The cars on the lot dont have window stickers listing the features. I like my car but it didnt have navigation and the additional software as described on its web listing. Hertz reduced the price accordingly.Also, you only get 1 key. Be prepared to spend a few extra dollars to get a duplicate key made at your local dealer.

Friendly staff and low pressure. Salesmen work on flat rate commissions and didnt try to upsell, only showed cars we were interested in. We wanted an inexpensive car that our kids could drive and that was reliable enough my son could take it to college in a year or so. Everyone we met had professionalism and made it a positive buying experience without it feeling fake or pressured. I highly recommend you check them out if looking for a great deal on a good used car.

Robert is by far the kindest car salesman we have ever worked with. He genuinely wants his customers to be happy with their purchase. This is our second vehicle weve purchased with Hertz and couldnt be happier!

We had an excellent car buying experience here! Sure it took a lot of time to pick the car from the large selection; to test drive it; fill out the paperwork and to eventually get approved for financing, but it was well worth it. We Love the no haggle pricing. Prices are already set below most other dealerships. You should buy your next vehicle from Hertz.

Team was amazing. Jeff and the sales manager were very honest and paid attention to detail. They worked with me on the financing as well.

I bought my car in Hertz. This is the best place to buy a very good used cars. This place is wonderful and the attention is the best too. Mr. Mike is one of the bests sellers.

Tiffany did a fantastic job putting my wife and I in a 2018 Altima. We were given a great price on a nice vehicle. She was friendly and attentive to our concerns. The finance manager was also on top of everything during the process. Thanks.

Hertz Car Sales Nashville is top notch!Tiffany went above and beyond to make sure I purchased the car that I wanted! It felt great to deal with a group of salespeople that were never pushy or forceful. The actual purchase process was smooth, quick, & painless. All of the staff at this location were friendly and extremely helpful. I felt like family by the end of the whole process!I would definitely recommend this great group of folks to anyone in the market for a great deal on a clean low-mileage vehicle!!!

Great no hassle experience. Rodney Morris was able to get me the perfect car and price. The salesman are informed and willing to help and have excellent finance rates. Loved the large selection of CLEAN, low milage vehicles. Truly feel like I got the most for my money. Will definitely return in the future.

Buyer beware. I didn’t do my research like I should’ve. If you’re buying from here have YOUR mechanic check it out. Bought a Jeep Compass in March 2019 and blown transmission in April 2021.

As a single mom, I recently bought a car from Hertz. I was hopeful that theirextended inspection would help from buying a lemon of a used car. The car I purchased was a trade in from a single owner. I had the car less than 2 weeks(first week it was parked at airport while I was traveling) until the car was pouring oil. I immediately called Hertz. I was given the total run around. The finance manager told me thats the risk of buying a used car. I took the car to a Ford dealership for repair and was told the inspection should have caught this based on the amount of oil that was leaking. Anyway, I got the car home from repair and guess what, its still leaking oil on my driveway. Im beyond disappointed in the car I purchased and the service I received. Beware of this sales center they are not honest.

0 best describes our experience. The 2 vehicles we purchased were fair in price and we are satisfied with them. However, the recent staff intervention, not so much. The way we were treated does not give us confidence to buy another vehicle from Hertz. If you cannot trust the word of the salesman and Mgr. why buy when there is competition on every corner?

Bought my last car here & will most likely buy my next from here. Each time Ive went in here the sales men & women have been very helpful and not rushing me to buy something from them. I enjoy their car buying experience.

Bought a car here today. Staff was very helpful. No pressure environment, and they were very accommodating. Took a look at a couple of cars with a knowledgeable mechanic and we were able to find a good car in great shape for a good price. Would highly recommend bringing a mechanic with and checking them out if youre looking to save some money.

Purchased a 2015 Toyota Corolla LE, 40K miles. Rides like new. Price is right and with the extended protection policy no worries whatsoever about this decision. Everyone at the store was very straightforward with me and honest, as was I. Jeff took the time to answered all my questions and Steve prepared the paperwork in complete detail. I highly recommend Hertz Nashville for a new used automobile.

The cars the sale are past rentals, so you can imagine the condition/smells that come from them. I had a bad experience with a lazy salesman that didnt want to get off his butt to come outside to show me a few of the vehicles I found on their site. He told me theyre out there, not in any order, but you can help yourself. I called the next day and spoke with the manager, who was very nice and helpful and apologetic. He tried to win my business back, but by that point I had already moved past it.

Oh where do I start. Jeff was the salesman who helped me, and he was really good. Had test drive paperwork ready to go when I got there and credit app ready when I got back. The whole process was pretty quick (for buying a new car it was about 2hrs start to finish) I got a great price on my trade-in, and through the whole deal I had my 3yr old daughter running around the office while the other 2 salespeople played with her. When the paperwork was ready the manager, Eric, explained everything thoroughly and then I was out the door! Got a slammin deal on a 2017 Dodge Journey, and I would recommend them to anyone looking! Thank you guys!! :)

My sales person was totally doesn’t know what his talking about but it’s okThe biggest issue is the store manger he completely doesn’t know any thing about what we callcustomer service doesn’t know how to talk to customers who bring him a business so he can get paidThanks so much HERTZ for hiring people they don’t know what they do and and not even qualify for there positionMe and Hertz don’t mix no more

I purchased a Sonata from this dealership last Saturday. El Shan had the car I called about gassed up and ready to test drive by the time I got there about an hour after calling. He was extremely helpful and everything went very smoothly. Financing was quick enough and easy. Overall a great experience.

I came into this Hertz location Friday with the intention of buying a car. Looked at some cars, but they decided they were closing early and that it would make more sense for me to come back in the morning while I thought it over. I walked in at 10:30am the next morning, and told them the car I decided on, and that I was going to buy. We got the keys, and went to take this car for a test drive. All things checked out, came back inside to begin the purchase process.When we sit down, another sales man yells over that car is sold, I have someone here to buy it now. They sold the car to another person, who had arrived to the location after I did.The GM saw another car was getting checked in at service and would be there in a few days. He walks up to me, and tells me that he would price match this car. I have done my research, and the car he was referring to was listed for $100 LESS than the car I was going to by!Absolutely abhorrent way to treat customers. There are places more deserving of your business.

Had a great experience purchasing a car from Hertz. Staff was excellent, professional and friendly..

My car buying experience was fast from the moment of making a decision. I came in already pre-approved from Capital One Navigator. The salesman El was a nice and easy to work with. His manager Rodney, made a deal I couldnt refuse and he was easy to work with and knew his business. Thanks guys for a great car buying experience!

I traded my F350 for an F150. Best vehicle I have ever had and by far the best buying experience ever! The salesman was excellent and the Business Manager Tim Bowers was awesome! He got me the best rate I could find anywhere and got my payments lower than I ever dreamed! If you want the best financing and extended warranty, Tim is the man.

Tony is the BEST! He was extremely patient, honest, helpful & easy to work with. Their prices cant be beat and I LOVE MY NEW CAR!

We bought a certified vehicle, but 2 days later hubby broke down because the battery was dead, so we had to spend almost $200 ! Hubby called salesman and he assured us we would be reimbursed ( texted a copy of receipt) its been a couple of months and no reimbursement. Also we had to get the oil changed right away, as it was very black and we also had to get a new air filter, very dirty. I thought a certified vehicle was road ready? Happy with vehicle except for the hiccups, but this doesnt make me want to shop here again.

Everyone was extremely friendly and did not pressure me at all. The sales manager, Rodney, really took the time to make sure I understood everything and got me a great deal. I highly recommend buying your next car here!

We had a great experience with buying our car. The no haggle pricing makes the transactions easy. Its nice to know the cars have had routine maintenance.

I bought a car here in December. After I was talked into getting the warranty, I decided when I got home I didn’t want it. It’s now the end of June and I still have yet to receive my refund check from them. They originally told me it would take 6 weeks at the most. Save your money and time, and take it to someone else.

Let me actually leave 0. Ready to buy a car and have check to them next day- yet the manager wants to accept a offer from someone states away. First come first serve HA. Lets talk about the managing for a second- how about we take the least smart deal, instead of having the money tomorrow and the car off our lot. Not to mention they NEVER call back within the time they say. Ill gladly take my business elsewhere because you clearly didnt want to sell me this car. Jerks.

Much better than competitors down street. Thanks you

Very poor customer service. Inquired about two vehicles online and never received a call. When I visit, the reps make it seem like Im a bother. Will not be doing business here and advise others to visit a more friendly location.

Everyone was extremely friendly and did not pressure me at all. The sales manager he is cool, really took the time to make sure we understood everything and got me and my husband a great deal.Mark the salesman he is very nice I would recomend going to check with him .I highly recommend buying your next car here at Nashville location. I LOVE MY NEW CAR

Dont waste your time if you have a trade in! They offered me less than half of TRADE value! I left and went to another dealer who offered me more than double their offer for my trade and the car Im buying is already marked down $10k. This place might be fine if youre not trading, but youll get screwed if you have a trade!

If you are shopping for a used car, I wouldnt bother looking anywhere other than Hertz! I needed an SUV for our growing family and initially wanted to buy new, but quickly realized after the fees that accumulate most SUVs were out of our price range. Hertz was a great option because they had several SUVs that were either 2018 or 2019 models and in like new condition, but for a fraction of the price. The 2018 explorer I bought was priced at $6000 lower than the average price for that car. Additionally, the price listed already includes all fees (except the TN title fee and taxes which you pay everywhere), so there are no surprises once you start the buying process. I traded in my old Civic and they gave me 3x as much for it now as Carmax offered me three years ago when I looked into it, so their trade-in program is great as well. Overall the buying process was extremely easy and painless!

Its good place to go for cars

After spending two hours waiting for help and then choosing a vehicle, they could not sell my choice to me because they did not have a clear title. would have been nice to know much earlier. upon trying to test drive another choice, waited thirty minutes while they searched for keys, only to have another salesman load other customers into same van to go for test drive while we were just left hanging. they do have good prices and decent selection. I guess that is the problem. they do not need business enough to care. I should have been home four hours earlier after they made as easy of a sale as they would ever make. but basically a whole day wasted, because of their total inability to offer decent customer service. or at least not to me.

Bought the perfect car for us. They were really busy and left us to help someone else without explaining where we were in the process. That would have made customer service better!

Nice friendly staff and easy to work with! In and out in no time. Great deals and big inventory on about any kind of car your looking for! Ill be back some day!

Bought an Infiniti from there on 10/6/18 (Saturday) drove it home (4 hours away) THAT Monday brakes started grinding HARD. got worse and worse throughout the week. Finally Friday 6 DAYS after I bought the car i take it to the shop all the brakes and rotors are shot and horribly taken care of.I had asked them straight up before I even started driving to the dealership “hey I’m coming from really far away so I’m trusting you to be straight up with me about the car. Is it in good condition.”“Yea man it’s great, our cars go through a 120 point inspection.”Guys are typical car salesman and the manager is complete slime.Don’t buy anything from this place.

El was wonderful to work with. Excellent customer service and the financing dept was awesome! Highly recommend! Will be back.

I came to this dealership to try out a vehicle and El Shan was assigned to me as a sales rep. He was STELLAR. He knows his vehicles backwards and forwards, and he truly has the customers best interest at heart. I really appreciated the time he took to let me ponder the decision and help me uncover what I really wanted. In the end, I chose to purchase an entirely different vehicle elsewhere, but I would still recommend this dealership. Beyond the dealership, I would recommend El Shan.

Its been a little over a month since I purchased my vehicle. I felt rushed through the process. The car its self is crap. Maintenance light came on after the first week, got an oil change thinking maybe that was the problem but no...turns out I have to get the transmission replaced one month in! Very disappointed in the quality of the car. Brakes are grinding, there are scratches all over the car (Since I was so rushed did not see initially). I noticed a minor part while there that was missing, the manager promised I could come back up to get it in a few days, when I called in about it he acted like he had no clue what I was even talking about and I didnt get the part! There is a hole in the back tail light and water is starting to fill up in it and its turning brown! Not to mention my plates still have not come! I would never buy from this place. Please save yourself the misery!

I called this place on Sunday to ask about a car I was looking online to see if they can run the credit. After the FIRST call, they DI NOT asnwer the call AT ALL. I called NUMEROUS times as I was ready to go purchase the car same they if my credit was approved. Then FINALLY around 5pm a lady answered and said sorry the system is down and cant run the credit.Then next day when I went over on Monday I told them about system being down on Sunday, the old man named tony or soemthing smirked and looked at other employee (IDK why) and said yes it was down. That reaction of him made me feel like they did NOT answer or ran my credit on Sunday on PURPOSE, coz they were too lazy and rather prefer customer to walk in.Then I bought the car and my sales man mark was good. But unfortunately the car i purchased started making noise. So, since I had 7 days return policy I went ahead to return the car. When I went to return the car, they advised me to have the car inspected at their workshop. But since the workshop was closed at that hour, I thought of going next day.But while I was there, I decided to look at infiniti which they had for sale. But when I asked the sales man Tony or Tom (tan old man with grey hair, same old man who laughed when I said their system was down) if he could show me the infiniti, He said, I WILL HAVE TO GET UP AND RIDE WITH YOU TO SHOW YOU THE CAR. YOU WANT ME TO DO TAHT??? in a very disappointed voice.THAT THREW ME OFF!!! Very lazy employee. Dont want to work and still get paid!!Regardless, their excuse of saying ahhh SYSTEM IS DOWN!! BLA BLA looks like a regular things they say to customer when they are not ready or dont know what to do!!The employee seems very confused about their own system and process!Well, then I decided to return the car regardless but ended up taking lyft ride 3 times, because their SYSTEM WAS DOWN and could not process the refund first time, so I had to go AGAIN!!!And finally when their SYSTEM was up an running, they could NOT put the money in my card due to restrictions so they had to issue a check instead, FOR WHICH I HAD TO WAIT 20 DAYS TO RECEIVE!!!WOULD NOT RECOMMEND THIS PLACE AT ALL!!! Id rather buy fleet vehicles from elsewhere!

They have good deals on cars

I went there because there prices blow away the competition I bought my parents a 2016 Nissan there older retired and needed a smaller car for ease of driving my experience was great they were patient there and let me drive several models affered me a drink and the staff was very professional I will no doubt recommend these folks to everyone thanks hertz guys your the best my parents are happy

Thank you Angela Siebert and Eric the store manager/finance person! Angela was the best car sales person I have ever dealt with. Very helpful and cared about making the entire situation go through. We came in from California to buy my son and daughter in law a car and long story short it was a lot of work to get it all together but with Angelas help it all happened. Hertz you are lucky to have Angela Seibert and The Manager Eric on your team both are very wonderful and caring people. Within 10 minutes of talking with Angela we knew she cared about her customers, her job and the Hertz company. Thank you again!

I had a horrible experience with a salesperson, Marcus Montgomery. He was unprofessional, unattentive, and rude. When browsing cars on the lot, Marcus was not engaging or willing to enlighten me on the cars they had available. As a result, I took the initiative to browse the lot by myself. Unfortunately, I was informed that I must continue working with Marcus, as no other salesperson was available...Once I informed Marcus of the car I wanted, I gave him cash to hold the car for three days. Negligently, Marcus sold the car the next day and made no attempt to refund my money/make matters better. Marcus is truly incompetent and dishonest.

Had I came here and dealt with a professional my score would no doubt be higher. The gentleman I dealt with was in the business of wasting my time by moving at a snails pace.

Mike was a good salesman and I got a pretty nice deal. But steer clear of Steve Sullivan the manager, hes will definitely fast talk You into a warranty especially if you specifically say you dont wont one.

Bought a 2016 ford escape today. Had a great experience and love our new ride. Id buy here again.

Car buying experience was good until talking to the finance manager Jim or Tim (dont remember his name but its one of those, heavy looking guy)rude guy. Watch him very close. I dont trust him. Thats my take. Judge for yourself.

Egregious parking situation and rude, condescending employee(s). Drove to this establishment hoping to check out a red 2018 Lincoln Continental they had on their website, and will never go back. A bald-headed guy with a large beard (later found to be a salesperson) rudely yelled at us as we attempted to find a parking space on their woefully chaotic lot. Rather than patiently direct a customer willing to spend $30k, he yelled, rolled his eyes and was simply rude. Then when I asked where I should park since all customer spaces were filled with Hertz cars, he continued to repeat Not here and acted as though my presence was a bother. Clearly, he couldnt care less if I parked... and so I didnt. No thanks. Ill spend my money elsewhere!

No haggling. best place to buy 30-40k miles car. reasonable prices

Friendly, almost no pressure sales people. Awesome experience! Great deals too!!

Great service and prices! Tony was very easy to work with.

I wouldnt bother. Safety apparently is not an issue with them. Sales guy was really great (Tony) however wait until you get to the business manager Tim....hes rude, dismissive and abrupt. Refused to even give me his business card after getting up to leave after his arrogant attitude. Theres too many other places to buy cars in Nashville. I promise, you are wasting your time.

Horrible customer service, I bought a car from this branch and I might as well should have gotten the car for free from how many hoops they had me jump through just to even get to sniff the car. I always thought the new car buying process was suppose to be fun, and to add the employees at this branch have horrible people skills.

Great place to purchase a vehicle. Easy no haggle way to buy a car!

Great used cars with great prices. I love my new car. Thank Hertz

Bought a car here. No haggle below bluebook prices. Staff is friendly and and relaxed. Absolutely no pressure sales. If you need a decent low milage used car come here.

Got me the car I wanted for the right price ! Loved this place.

I searched on line and wanted to buy a used car from them, but after doing drive test,I gave up.its not because of the car,the car was ok.its their attitude.the guy kept asking me pay cash or checkbefore he showed me the car.again and again,when I said I had not made a decision yet,I wanted to check the car first.then he kept silent and did not introduce anything about the car any more .he behaved like he was too busy to talk .when I asked about the $350 off discount as a Hertz gold plus rewards member while buying a used car,they did not accept that .and went back to ask me pay cash or check,I went to another dealer in franklin TN the next day,they were so nice, patient, showed me the car and introduced the features and pre owner about the car without asking me how to pay,their service was better than the guys in Hertz Nashville,and I finally found a car with their help.

We had a very positive experience buying our minivan from Hertz. Mark and Eric could not have been more courtious.

My husband and i bought a car down here today. Jeff and everybody were a pleasure to deal with. I would definitely come here again.

Awesome staff. They were just terrific. Reasonable, no haggle pricing.

Very pleasant experience here.

Awesome place to buy a car no haggle great quality.

Staff was super friendly and willing to help in any way.

Skylar us AMAZING!

Was at rental so i dont know how sales is

The associates are extra nice there!!!

Rent a car to come to Minot North Dakota

Typical sleezy used car salesman.

I brought the car here a few month back it was in and out no hangle no hustle

Very upset that online says they are open from 12-5 on Sundays but when I got there they were closed!!!!

Had no cars to rent out and dont take cash thats stupid

Watch out for extra charges

They don’t help the Spanish people

Nice experience

Bad customer service, suck General manager

Bad rental service

Waste of time.

Its expensive with high miles vehicle