These guys are the coolest. Always friendly. Helped me out in a pinch multiple times to keep my business going. Always have parts in stock. I only wish they started dealing Gravely mowers because thats what we run but other than that I always go with these guys

Tyler from Dickens called and made everything right. I appreciate his kind understanding and great customer service. Theyve won back a loyal customer.

Great business, great service and customer care. They go above and beyond to make sure customers are satisfied. Lawn maintenance, equipment, equipment maintenance for any of your lawn needs I recommend Dickens!

I ordered a lawn striper in early June from the Cherokee Road location. Told them I needed it by Fathers Day. Never heard from them. Called on 7/10 and told them i no longer needed it, just credit back my card. They refused even though they never gave me the item, did not notify me it was in and did not deliver within my time frame. To top it off, they were extremely rude. I even offered to pay the shipping to return it... no deal. My card was charged $239 and I never received my item. Terrible service.

Excellent service, they have staff who attend and answer any questions always in a professional way.

Took my Toro mx5060 zero turn mower to get it serviced. It was time to service my hydraulics which I was not comfortable doing myself so I asked them to go ahead & perform both services. I was hearing a chirp starting to get louder on its way to being a squeal. They told me upfront a round figure of the cost for this service. I thought it was a little high but they are close to my house & agreed to go on. First time I cut my grass after getting my mower back, there was this incredible vibration that shook the entire machine & rattled everything. It was almost more than I could stand to sit on it. I knew it wasn’t blade related. I googled this problem & came to the conclusion I needed to bleed the hydraulic system. Went thru that procedure & was about to give up & take it back when I noticed one of the rear wheels looked funny. I realized one of them was backwards. The vibration was the tire rubbing on a bolt head. I turned the wheel around & mounted it properly & no more problem. This was a simple fix but it steams me that I paid a premium price for service & when I get it home I have to troubleshoot & fix something. Because they are close to me I will still buy parts there but if I have to take it somewhere for service or repair I think I’ll go elsewhere.

Very great people .. Great staff great mechanics... Very great customer service

Helpful staff. Always have what I am looking for.

Quick and easy experience! Staff was very knowledgeable.

I try to support local and small business in Nashville. This place screwed me twice in two months with no remorse or resolve. I dont get it. The first time I went in, I bought a bed redefiner attachment that the rep guaranteed would work with my model. It did not work. They do not accept returns if the product has been used so i was out of luck. When I needed my blower repaired, it still worked but I just needed the pull string repaired. Today I went to pick it up. They changed my card a fat fee against my will, handed me the blower in pieces in a bag, and said it wasnt worth putting back together. When I contested, the same rep that sold me the wrong attachment shrugged, said sorry and offered no solution. Unbelievable. It s unfortunate but clearly these guys arent interested in lasting relationships with other small business owners.

A convenient location right off of Interstate 40. Plenty of parking. They carry new equipment for sale as well as a Full Repair Center. A wonderful place to get parts. They also have seed fertilizers and other chemicals. A full service lawn and turf Center

Great bunch to deal with very helpful.

This is my preferred Stihl dealer.

What a joke. Took my 52 inch zero turn Toro mower with only 70 hours on it to be fixed, they could not fix it or figure out what the problem was in almost 4 months and simply said sorry. That was $4200 bucks. Never go here....buyer beware. Brining a lawsuit against this craziness

Great guys,and knowledgeable!

My experience with Dickens has always been favorable. They know their stuff and have been very helpful to me with lawn and garden tips particularly with herbicides.I do have one problem with Dickens. As a homeowner I do most of my yard work on Saturdays. Half way through the day, I will run over there for supplies to learn they have already closed at noon. Come on Dickens, you should be open all day on Saturday. We are in the 21st century. Your guys can watch the game from the shop Saturday afternoon.

The guys at Bellvue Dickens Toro is SUPERB!

Friendly and professional! Joel did a great job helping me get the right parts for my Toro.

Jason and Joel were very helpful and Im happy to have established a relationship with these guys. I look forward to doing more business here.

Fast and knowledgeable service

Been buying my grass seed and fertilizer there for many years knowledgeable people more than gracious enough to hope you

Very helpful people. Need bigger building.

Knowledgeable. Courteous. Highly recommend.

Nice staff !

Real nice and professional

These people are experts in landscaping and turf.