user
Great River Honda
250 Devereux Dr, Natchez, MS 39120, United States
Appearance
Great River Honda

Comments
Ma
Review №1

Absolutely the worst place for service I have ever used. Didnt do 1 thing right that was ask of them. Kept my bike for 9 months.Drained the oil out and put no oil back rode it to the front of store and left it for us to pick up. The owner told me when I brought to his attention, It dont hurt to run one without oil for a little while I can go on and on.All I have to say is if this place is your only choice burn your bike. Then go buy a different brand

Pa
Review №2

Terrible service. Brought a bike in for carb work and they charged me $250 for a spark plug change. Didn’t fix the bike. When I called to bring it back in they said it would be another $250 to look at it again. Scamming people during the pandemic. They don’t deserve a single star. Do not get your bike serviced here!

St
Review №3

I cant really write this place because Im a sudden parking lot but the parking lot was okay for a parking lot

Ed
Review №4

I drove from Nederland Texas and purchased two Honda Four wheelers from this Amazing Staff. My Sales Professional Tory Rollins was very pleasant to deal with and she did Exactly what she said she would do. She was very honest from the beginning and she earned a Customer for Life with my Family and myself. When we purchase again very soon we will make the four hour trip due to the high level of Customer Service we received. People buy from people they like and Trust! I am in the retail business and this is the Golden rule in my Opinion! Great Job to this Team!

Br
Review №5

Prices are good but DO NOT expect any good follow up in service. They had my husbands side by side for 3 weeks and never fixed it. Told him it was fixed. Run around every time we called. Could not find it, could not give us any answers. He had to go find it on the lot. Then they told him it was repaired. It wasnt.

Me
Review №6

They have very poor service. They gave me the run around for nearly 2 weeks to get the Pioneer we ordered. got it in finally and still did not have the top on it as we purchased called them 4 different times and no one can or will call you back. I should have drove to Brookhaven to purchase.

Qu
Review №7

Very nice staff and a great help

Ro
Review №8

Walked in, just to look around for my very first visit. Staff was pleasant, and very knowledgeable about all the 4 wheelers. Talked to me about strengths and weaknesses of every 4 wheeler in the shop. I decided that this was the place to buy one. As we were filling out all the necessary paperwork, it was like old home week. Felt like I was more than just a customer. Have been back in several times, and have always been treated well. No pressure to buy. I was welcome to look around as long as I needed.

Ba
Review №9

People and service wonderful.

Ja
Review №10

Staff were knowledgeable with their products, very patient with their customers, and vo the extra mile for their customers. They are very hospitable too. I will be returning to purchase another ATV and/or side by side.

Ta
Review №11

They dont deserve 1 star, took my bike there to get fixed, was told it would be fixed within a week nothing major, ( locked in 4 wheel drive ) every week excuse after excuse. After 6 weeks later got back home with it to find out still not fixed after paying an arm and leg, called them back and manager was to call us back, needless to say we still waiting on that phone call. Bad thing for them we looked at a side by side to buy, never get our business.

Ja
Review №12

If you want to have a problem and pay twice, here is the place to bring your motorcycle. I read all reviews, and I was hopping that I am in right place. I live 50 miles away from Natchez. On Feb. 26 I brought my honda 450x to fix (I couldnt start), I asked to fix, have full service as is needed as well as front tire was loosing air. After calling so many times I got back my bike March 19, paying $212.04...Bike started there, but not home, no service was done nor front tire fixed... I took this bike to Natchez Powersports in April 4- received call April 11. Bike was fixed right, with full service and tire replaced... I paid there $159.14. Its true Jermie is knowledgeable and nice. However, when I told him that bike doesnt start and I took to Powersports, he was mean to me... terrible experience, no apology...

Pe
Review №13

Got my part within two days. Definitely would recommend to anyone who needs honda atv or motorcycle parts. The parts desk employee does her best to make sure you get the parts you need quickly.

Du
Review №14

My local dealership couldnt meet my needs made one call to great river and mr berryhill done everything my local dealership said they couldnt do. Was in store less than an hour. Great friendly people.

TI
Review №15

IF I COULD GIVE THEM ZERO STARES I WOULD!! RUDE, RUDE, RUDE WITH ABSOLUTELY NO CUSTOMER SERVICE SKILLS. WE WERE IN THE BUILDING FOR AT LEAST 10-15MINS WITH A LADY STANDING BEHIND THE COUNTER WHO SAID ABSOLUTELY NOTHING TO US!! WHEN I SPOKE UP AND ACKNOWLEDGE TO MY FAMILY THAT NO ONE MUST WORK HERE, ONLY THEN DID SHE ACKNOWLEDGE US. NEVER LEAVING FROM BEHIND THE COUNTER THOUGH. SHE CALLED FOR SOMEONE THEN STATED TO US, SOMEONE WILL BE WITH YOU IN A SECOND! 5MINS LATER STILL NO SERVICE.... I CAN ONLY ASSUME THEY DONT LIKE MONEY!!

Ch
Review №16

All was very helpful, very pleased !Great deal too !

Jo
Review №17

It was just fine with me

Ga
Review №18

Great place to do business

Sp
Review №19

High high prices. Brookhaven makes a better deal

Ka
Review №20

Very nice and courteous knowledgeable employees! Get you in and out in no time!

Ke
Review №21

I really like the selection

Al
Review №22

Cordial, made sure work was completed and I was satisfied

Jo
Review №23

Good people....no pressure....

Jo
Review №24

All the people are rude and never customer friendly and Lord knows if u need a part that is not for a Honda they will not even try to help you even though some parts are comparable with other brand bikes

So
Review №25

Friendly service

Cu
Review №26

Great service and people

Ca
Review №27

Cause its honda

Information
14 Photos
27 Comments
4.1 Rating
  • Address:250 Devereux Dr, Natchez, MS 39120, United States
  • Site:http://greatriverhondanatchez.com/
  • Phone:+1 601-442-3893
Categories
  • ATV dealer
  • Honda dealer
  • ATV repair shop
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–12PM
  • Thursday:Closed
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Offerings
  • Oil change:Yes
Similar organizations