Second time to have tire service done here. Very good service, very professional and courteous. The technician that changed the tires out is very personable. Would recommend to anyone. The only thing is be prepared to wait on a Saturday, they are very busy. I wasnt able to have anyone pick me up while the car was being serviced so I had to wait awhile. Other than that inconvenience, it was a good experience.

Horrible experience I would not recommend this store to anyone. If I could give negative stars I would 0 stars is too good for them. Jay is super nice and I thought it would be a good experience, but they tried to upsell me on repairs that I had already done myself within the month and they argued with me that I didnt do them. I came in for a simple alignment and they made my total out to 3 grand!!! My car drives fine just needs an adjustment on the front. I recommend everyone be careful on what they try to sell you.

Fast Service Very Affective Attention.

I waited over two hrs only to realize that they were putting customers ahead of me. Upon requesting my keys to leave the ticket could not be found. Later on The ticket was found on another vehicle. I told the service person that I would not be returning and they (company) would be hearing about this. The problem was rectified by Jay. I still dont think I will be returning again.

Very friendly! Quick efficient service. I have been going here for years and have always been pleased with the service I have received.

Great customer service.

They did a good job, but when, I was riding down the road tire pressure came on.

Ty was awesome! So helpful and professional, very calm and cool. Thank you!

Very helpful in every way...good ppl, good place

Great experience! We had a “low tire pressure” warning light come on during our round-the-United States road trip while in Natches. On a Saturday no less when most tire shops are closed. Firestone came to the rescue. One if our tires had a slow leak in the sidewalk that couldn’t be repaired and another tire had bad tread wear. We were treated to great service and with 2 new tires, oil change, and alignment we were back on the road before lunch. I can’t thank manager Jay Kingsbury and his crew enough.

My husband went to Firestone to place four new tires on his truck. He had a appointment for 9am. At 1:51 they finally moved his truck into the garage to put the new tires on. I find it hard to believe you can have a appointment and wait five hours to have service to your vehicle.

I had previously posted a low rating, I apologise and have updated the rating it was completely my error I thought it was a different place. That I had an unpleasant experience with. In Baker la. I have not had any inconvenience, concerns or problems with this Firestone. Thank you.

From Georgia, but blew a tire fortunately they had one left, great service. Friendly folks!

This place will take care of you! While visiting from out of town, I damaged my car on Christmas Eve. Jay treated me with kindness, compassion and respect through the entire process. The customer service was amazing. A+++++

They were really great back on the road again thank you so much

Great guy at service desk took care of me as soon as I walked in. Got my tire fix and got me out of there.

They charge a arm and a leg And still don’t fix your problem I spent over $2000 for them to fix my AC and it went out the next day then they charge me another $200 just 2 fix it

Courteous, efficient, knowledgeable

Slow...slow...slow....the slowest ever. The people act like they dont know what they doing. Dont make no sense fareal.

Great staff! Very helpful following our flat tire down the road a bit. Thank you!

Visit was really great thanks for asking

Wickedly high priced service

It took a while but they took excellent care of me and told me.

Awful. Rude. Unprofessional. Especially the lady who works there.

Service was great went there last Friday got a new set for my MalibuI have been riding high every since

The manager that run this location LIE, CHEAT, & STEAL

Great people, service and price.

Excellent service and friendly sales tech.!

They slow as a MF was there for 5 hours and they still didnt fix the problem

Quick. Friendly. Job done right. Thanks yall.

Ordered 4 tires showed up for my appointment to get them put on and they didnt even have the tires worse place for a business I would not recommend them to anyone

Professional staffing, quality service and products

$77.90 for an oil change for a car, way overpriced, more than double what dealerships charge for the same car, then they offered to take $15.00 off, still way overpriced

Horrible service. I set and waited 3 hrs 20 mins for a tire change.

Everybody was very friendly and profesional

Great service and price.

Took care of me with no waiting, on my way in less time than I thought. Thanks everyone!!!!

Calvin is the man! Great attitude and service.

Got me in and out with an oil filter and oil change.

Courteous. Professional.

Perfect

Great people and very nice

Very informative & helpful

Always nice

Good auto people

They came through for me.

Great Service

Need your tires check come this place

Great as always

Its ok

Good tires

Fast and friendly

Fast service

Nice

Great service

Slow

Great

Horrible customer service

N / A