Its good visit but very slow not enough cashiers

I like Stine but prices are really really to high but the workers are very helpful

Little high, but they have a little bit of everything and are the best hardware store around!

Stine is the worst! Never have prices displayed. Poor customer service. We NEED a Lowes!!

Call to get a price on a stihl chainsaw! Was on hold ! Stihl need to pull their items from stines! Seem they dont have time for their customers! I will go somewhere that love their customers! Not stines in Natchitoches La!!!😠

Excellent experience. The young man in flooring helped me tremendously. He was also working in paints, so he was doing double duty. All staff was very friendly. My husband says they are always friendly and helpful. A place highly recommended to shop.

The employees are great and the product selection is good. THE A/C DOES NOT WORK IN THE STORE!! Considering it did not work a month ago Im assuming they have no intention of fixing it. I had to just go get in the truck while my husband finished shopping. I will order online from somewhere else during the summer.

Miss Kris in the lawn dept was great!! Went out of her way to help us decide on what weed eater we needed.

Joe is a Rockstar, he was so helpful getting our brush cutter fixed today. Stine is Joe, Joe is Stine.

Good quick in and out for building materials

I have had issues in the past with this location, but my faith has been restored in them. Especially due to Tammy. She has been heaven sent and never does she not have a smile on her face. Thanks for making our home remodel project a little easier with your kindness and very helpful tips Tammy.

Not enough cashiers consistently working, but other than that pretty good

Cheryl was polite and helpful in appliances

I like stines, but this time around.... not so much. Most time when I come, I usually find things with no problem and sometimes the staff help me find those. But this time no one wanted to help, its not many times that I would ask for help. This was something I needed for my kids. I know one time shouldnt depict my overall rated, but I was really disappointed.

Thank you for your help today #HurricaneLaura2020

Great store and helpful staff

Great service. Fair prices

For the electricity being off they were still Johnny on the spot helping you find what you needed for the day. Thank yall for being open and helping.

Every time I come to this hardware store I experience absolutely horrible customer service. At this point my experiences at the store purchasing lumber and paint have all been so bad it’s worth it to me to drive the 45 minutes to Home Depot or Lowe’s.

Horrible customer service. Employeescomplacent and rude. Went three different occasions, once for some posts (called ahead to confirm price and availability) only to find they didnt have them when I got there, once for some straw bales (again called ahead) to once again find they did not have them when I got there. Most recent, went to purchase some concrete blocks, was charged in store, and went to have them loaded in the yard....only to have employee scratch his head and say we havent had them for awhile......

Not alot of help offered

Great place to find DIY needs and wants.

Neva bin lett down no matta wut I buy 4rm em!!!!

Everyone was very helpful and found what I was looking for

Why does the yard attendant feel the need to make reference to my age? And stated that I should be at home

The cashiers or my cashier charged me for the wrong stuff I could not get anybody to help me look for another item I need is then I had to go back inside so they could fix the ticket and they overcharged me again. Not a good experience at all this is the last 3 times so I think I will just start going to Lowes or somewhere else. The man outside that check the loading tickets he was great the boys that voted would and stuff they were great inside they need a serious serious restraining session.

People were lined up from the registers to the back of the store only two registers open there is no organization in this store at all

Had no help in the yardThanks

Very nice place and beautiful plants this time of year. I highly recommend getting your home remodeling or garden supplies from them.

On this Christmas Eve morning, I would have hoped the checkout personnel would have more of the Christmas spirit. I understand its difficult having to work on Christmas Eve, yet we should have it within ourselves to look beyond and make the day as pleasant as possible. This was not the case. Neither young women smiled or showed any enthusiasm or positive customer service. The young lady that rang me out, ran my card then left to go to the office, telling the lady in the register next to hers to give me the receipt. She did only that. She handed me the receipt without making eye contact or saying a word. There are customers out on this Christmas Eve that may be going through difficulties, sadnesses, or a host of emotions. It should be one of the purposes of a business to make the customers day a little brighter, especially near the holidays. This wasnt the day this morning. Merry Christmas.

Looking for a stainless steel screw and employee did not stay to help find what I was looking for. Then I had to find him and ask a question the second time. He wasnt very knowledgeable and had an I dont care attitude. Nice store but will now be back.

Went into try and find some wire. We were there almost 5 minutes before anyone asked if we were looking for something. When we told the employee they said they thought it was over and hardware and refused to come with us Hardware by the way is like 12 aisles. We passed about four other employees that sauce going round and round and I kept asking my husband have you found it yet. They just looked at us There is only one employee that has ever been helpful to us there. If they dont have time to help me they dont need my money so we went to TSC

Came to town to have lunch with friends and stopped here just to look. I was very impressed. I was looking for a gift for my husband and never expected them to have it and they did. The Weber I thermometer and the best variety of Treager aessories that I have yet to find. Plus the staff was great!!

There appears to be no competition; this is it. Overall they try to and do a good job. Service is typically good, occasionally like at many places, you have some texting rather than helping.

The store is fairly useful, but the floor manager Steve isnt very polite, quite rude actually. The cashiers are also friendly and polite, the yard manger John is also a very polite and helpful guy.

Drove 40 miles to Pick up Tongue and Groove Boards that they said they had. When We arrived the Cashier didnt know what it was and Finally found it. When We got to the Lumber area in the back the 5 Young Men couldnt find it. Refund Please!

Usually this is my go to place, however the customer service here lately has went down a lot. When you can finally get someone to help you, they do not know what you’re talking about. Especially the red headed lady in the garden center. Was literally ignored by an employee as I was trying to ask for help. She kept walking and did not hesitate to stop even with me walking up to her and saying “excuse me ma’am”. To the point where I’d rather drive an hour to Lowe’s or Home Depot than 5 minutes to this store. Such a shame that this company has let its employees ruin its name.

They have some of the best people and some of the sorriest. I go to the good ones and run from the bad. Prices are too high, its a convience factor though

Where do I start. First of all if you wanted to buy appliances the lady in appliances doesnt excellent job. So does the man the tools department. They also have someone in paints who extremely knowledgeable. There are a couple of cashiers that are decent. But for the most part service is not what comes to mind when I think of Stines. When I order something out The LumberYard I usually go outside wondering if theyre actually going to have it. They mix up orders all the time and it takes forever to get to The LumberYard. Outside of a few departments youre very lucky if you get anyone who renters assistance in a reasonable timely fashion. If for any reason I happen to be in Shreveport I usually pick up my materials for jobs there I would much rather deal with the customer service at Home Depot and Lowes even though theyre an hour away. I like supporting local businesses so this is really sad to have to say. I feel sorry for the few employees that do a good job there. I can tell you lots of horror stories but I dont think I have time to do that. But I would highly suggest going to Home Hardware

Fast curb side pickup

Really! 58 dollars for two 5 gallon gas cans. Stines you should be ashamed of yourselves. It started with 24.99 quart of hand sanitizer now this. We will not be shopping there again.

They suck

Great deals

No problems getting what i need and easy to find what your lookin for

Compared to Home Depot or Lowes, this place is great. Helpful people.

Good service and good price s

Great job drove an hour to get there and they where closed at 6 web says open till 8 thanks a lot update your Info!!!!!!!!!

Sometimes finding someone to help u is impossible. I have had them walk pass me and not offer any help..

Always a good place to go for just about anything Hardware and Lumber. Excellent SERVICE.

Go to lowes because stine is a rip off

Only thing wrong is you have to wait to long in check out line. There very slow.

Good place for hardware and building supplys

Basic handy mans place

If one is to work at a home improvement store, you should know how to use a measuring tape.

Always friendly people there to help

It took, 35 minutes and 5 different people to tell me over the phone if they had a piece of pegboard, ! Some said they had it some said they didnt !

They have everything you need

Nice little hardware store

Nice store, great selection!

EVERYTHING is well overpriced! I can drive 40 or 50 miles north or south of Stines and get what I need for almost HALF the prices!

I like it 👌

Store is very cluttered. If your looking for Hardware then this is your store!!screws and bolts galore!

Great Tools & Friendly Workers

Very helpful Staff

Friendly knowledgeable staff

Trendy and customer-oriented

Everyone was very nice

Usually find what I need and friendly staff.

Limited inventory and poor customer service.

So s

Not good way to high

Love this place

Got a house key made

1 cashier Sunday evening :

Helpful staff

Plenty of parking space.

They had what I needed

Yes!!!!!!! Lowes is the best

Disagree

Good

One cashier really

Excellent place you find most things.