Stopped in to get remeasured for my bike and the associate, Chris, who assisted was so polite and professional. It was clear our interaction would not result in a sale or a commission but he still gave his 100%. Hang on to this guy Peloton!
Just purchased this product online, bike and shoes. I called customer service and went on chat. I was very disappointed to have no support. I understand the fact that everyone is facing major challenges at this time. But to give a 30 minutes wait time and never answer after a long time is not a nice thing to do. At least say we are not able to help and dont leave us hanging there. The chat, dont bother with it, completely useless and only asks you questions with no chance of you entering anything. I dont know what the one sided chat is for if it does not help. Will be returning the products and will try my luck with Echelon.
Great, attentive service!
Top notch!
AWESOME!!! Great service and explanation of the machines.
My husband and I went in to inquire about the Peloton bike and all it has to offer. Julia waited on us and she was great. She answered every question, very knowledgeable, never made us feel rushed. I was able to take a spin on the bike and it was very comfortable, the screen with the instructor leading class was so clear. I also learned that yoga classes as well as weight training and HIIT classes are available. I am beyond excited and cant wait for our bike to arrive!!!!! WHOOOOOAH
Wonderful attire
Great people selling a great product.
Great customer service.
Still getting over it
Rude and disrespectful behavior