Ive had my Good Feet supports for over 10 years. I popped in to the store see if they were still OK and was informed they are backed with a lifetime warranty! I walked out with a brand new set, just as happy as the day I got them! Thank you to Justin and everyone at the Good Feet store. The supports have changed my life and I recommend you all the time
Discovered this store in Natick after searching online for orthotics. We just walked in and were pleasantly surprised that the lady that runs the store was a complete professional! She isnt just a typical sales person trying to push the products. She earnestly took the time to start from asking what the issue was, took the measurements, fitted the right size orthotics for the condition, allowing us to test walk them out. She let us switch out and try all 3 types of supports and explained how to insert, use the 2 products and avail lifetime warranty on them. Even if they are not that cheap, we walked out knowing all the options available. Giving 4 instead of 5 stars since we havent worn them sufficiently long enough to see the difference in pain level. Wish we found the store earlier!
I am so amazed by The Good Feet Store 3-step system. Since I been using the 3 -step system I am pain free. No more back pain and no more pain in my heel. I feel like a have a new entire body. Thanks Good Feet Store for helping me be pain free!
So I’ve been wearing these orthotics for over a month now before I officially made a review. I want to start out with the fact that I’m a usps city carrier and on my feet and walk an average of 10 miles a day. Before finding this store, I was buying Dr Schols foot inserts every couple of months and buying shoes within 6 months. I get foot massages weekly and want to explain that I have flat feet so foot pain for me has been pretty normal. But after getting used to these orthotics I can say that I don’t have the foot pains as I used to. I still have fatigue but it’s not as excruciatingly painful as I used to be daily after working 8-10 hours a day. I’m at the point where I really don’t feel them in my shoes anymore and grown rather accustomed to them. I know they must seem a bit pricey but the lifetime guarantee and the comfort of being able to walk pain free is worth the cost. If you’re on your feet all day or walk a lot, then I recommend it.
Excellent service! The pain was gone and immediately! I recommend anyone with foot pain to go to the Good Feet Store!
Justin was great, he answered all my questions and really took his time with me. My knees and back already feel better! Thank you!!
I finally went to the good feet store in natick ma. I was a bit skeptical. Dentin was so professional. Not pushy at all. He helped me make a great decision. I bought the 3 piece set of inserts. Today is day two. I woke up put my slippers on with the inserts. And was amazed that I had such little pain. Versus the extreme pain I had every morning. So day two and I’m feeling great so far!!! Thank you Dentin for educating me and making me feel better. It’s worth every penny for these inserts. I feel fantastic for the first time in 4 months. Thank you good feet store!
Geraldine was so knowledgeable and helpful. I was limping when I walked in and jumping for joy when I left! They truly do help!
Excellent service and responsiveness to my many questions. Am anticipating positive results from the products purchased. Nathan extremely knowledgeable and positive about the benefits of the Good Feet products.
I brought my Aunt to your store in Danvers,MA. Geraldine assisted us. She was very knowledgeble and very patient. I would happily refer anyone to your store and to Geraldine. Thanks for a great experience.
Geraldine was an excellent source of information regarding my ongoing issues and how orthotics should remedy them. She answered all of my questions and I left with a positive outlook for my symptoms disappearing.I had no idea that orthotics could be so versatile. From running shoes to heels. Thank you, Geraldine!
Justin was fantastic!! So informative and patient. I left feeling better already and now 3 weeks in and Im completely pain free! I only wish I had done this sooner!
Great experience! Have had goodfeet orthotics for 10 years. Went in to the Natick store to get them replaced. Geraldine was so nice and friendly, and took care of the switch quickly!
My first time in this type of store I was nervous .The staff was so friendly and helpful it made the process not only less stressful but fun. The store very clean as which also was refreshing and they still were following the cdc guidelines definitely put my mind at ease .I will definitely be back with my family and friends
Staff are very knowledgeable and they take good care of you.
Had a great experience at the Good Feet store today. Geraldine was so knowledgeable and nice. No sales pressure whatsoever, amlooking forward to walking with some comfort again.
I had the best experience at the good feet store in natick today! By far the best customer service I have received during the pandemic.
The associate was very knowledgeable and a great help. We discussed the different options that I had to determine which type of inserts would be best for me based on my activity level. We also discussed what the best type of shoes would help make my inserts wear effectively. I am currently going through the breaking in phase and can already feel the difference in my knees. Thank you
Should have come here years ago!!
I had a great experience at the Good Feet store.Sales consultant Geraldine at the Natick, MA store was very knowledgeable in arch support and after talking with me in detail recommended 3 different arch supports for different activitiesAfter a week’s wearing of these arches my hip and back pains have almost vanishedThank you Geraldine for your correct diagnosis of my foot problem and professional recommendation of products. And thank you Good Feet for your great arch supportsAbe Abraham
I have suffered from Plantar Fasciitis for several years, I decided to go to the Good Feet Store and try some special orthotics for my shoes to finally resolve foot pain. Geraldine greeted me at the door on the day of my appointment Geraldine was very knowledgeable about my foot problems and fitted me with 3 different types of orthodics . I am currently wearythem daiy, and feeling better every day I highly recomend you seek out Geraldine at the Natick Store
My experience at the Natick Good Feet Store was very positive!! Geraldine Namatovu the Assistant Manager was very friendly, knowledgeable, skillful and very helpful. I’m wearing the orthotics in my slippers now, and they are extremely comfortable. I never thought I could stand wearing anything on my feet around the apt. These give me great support!!! I have a problem with gout in my right big toe and right 2nd toe. The new orthotics in my shoes are wonderful. There is some pain in the right toes when I wear the shoes. I will be seeing my Primary Care Doctor Tuesday, February 9th and hope to get a medication to reduce the swelling in those toes and lessen the pain. The Good Feet Store has helped me tremendously, and I will be forever grateful to Geraldine and her wonderful products!!! Thank You!!! God Bless You!!! Kathy Moore
Met with Justin,Seem to know exactly!!! what my issue was. Very knowledgeable!!!!. Explained every detail in the process of fitting me with the orthonics. I have tried over the counter products for arches, and nothing seemed to help. Worked temporarily, and then I would be back to where I was. In pain.. After explaining each step, I have found comfort that I have not felt in a long time. I have not been using these orthonics long, and I was assured that the people at Good Feet would keep working and corresponding with me in the event anything would change. I BELIEVE THEM!!!!
Great customer service .very friendly
I thought Justin was very helpful he was able to explain everything I wanted to know so far I think my new sneakers and orthotics aremaking my back feel better
This an honest review about the store and the product.I went to Natick, the sales person was kind, knowledgeable and was not pushy. No complaints at all, like others have stated the personnel is some of the best you’ll find in any business.I give 1 star because of the product and company policy. These are EXPENSIVE, almost like getting custom made inserts, and they don’t give you your money back if they don’t work, they claim they have a product that will work for you. Because of the great reviews I decided to try, I am on my second type of inserts and the pain is even worse now. My feet hurt while wearing sneakers and that didn’t happen before. Unfortunately, there’s nothing I can do, they won’t give me my money back.Overall, I say is a gamble, if you have $400-$1200 lying around and want to test these, otherwise do yourself a favor and get the cheaper ones, or custom made.
Really excellent service thanks to Justin, very knowledgable and was able to warranty a pair of supports I bought from a Good Feet in Florida easily, thanks so much for the help.
I purchased orthotics here a few weeks ago. I have been extremely happy with them. Justin was fantastic to work with and incredibly knowledgeable and helpful.
Still in break-in period, but feet are feeling much better. Looking forward to continued progress.
Knowledgeable, friendly and helpful staff.
This place is terrible. No one there including the district manager truly knows the product inside and out when asked detailed questions. I have very bad feet. I will be making anAppointment for the podiatrist to get fitted for orthotics. Should of done that in the first place. DO NOT LET THEM KNOW YOU PLAN ON SUBMITTING TO INSURANCE FOR REIMBURSEMENT. I felt like the second they heard flexible spending card, they cram a fully loaded sale into you and make you sign a paper that says they DO NOT ACCEPT REFUNDS NO MATTER IF YOU COME BACK TO THEM TELLING THEM YOUR FEET GOT WORSE, NOT BETTER. They make fun of real orthotics by saying they use old technology from the 30’s, yet the good feet store has you step on a piece of carbon copy paper and then walks into the back room to “size you”....then comes back like a magician.
I have been wearing the new support arches for a little over a week and so far so good. Still getting used to them, but I already feel the difference in walking.
I was skeptical at first about the store and whether their products could do anything for me. Brian was fabulous, super helpful, knowledgeable and funny.The products are amazing...
Phenomenal customer service!
I just purchased them but the customer service was excellent 👌
I have been a customer of thw Good Feet Store for years. The orthodics have saved me from visits to a chiropractor $$$.Recently I had my first experience with Geraldine at the Natick store.She was both knowledgeable and professional. It helped that I new what I neede and the tranaction went smoothly over the phone. I didnt have to go to Natick and I received my purchase in 3 business days.Way to go Geraldine.Jim Crowley, Boston/New York
I had a good experience at the Good Feet store. The staff was professional and helpful. As I said when I tried the inserts at the store, the right insert is not comfortable and it continues to be uncomfortable. The golf ball feels like it’s in the wrong place.
I had a great experience with justin and the good feet store job well done
Great service
The young lady was awesome, and my mother is in love with her shoes and terrible pain she experienced is gone, amazing 👍👍👍👍👍
I went there for foot pain relief and I was sold $1200 of the worst foot pain Ive ever experienced. They do not accept returns. Do not buy without speaking with a doctor first!! They did offer me a refitting when I said I was unhappy, but the problem is the supports themselves and not the size. Staff is very friendly but they are commissioned salespeople and not medical professionals.
Care was taken regarding explanation about the product. I was pleased with my experience. I have yet to get used to the fit of my new inserts.
Very good service and friendly help. I was able to get what I needed.
Great customer service, highly recommended!
Very Knowledgeable and friendly staff. Took the time to understand my problems and give me the best service
Bruce my sales associate was very professional in explaining the system to me. Suffering from planta faciatis I thought I could just walk out and have instant relief. I am following the plan to build up to a full day wearing. Hope this helps my problem
Have been using GoodFeet for 3 weeks now and am very happy with the outcome. Would recommend GoodFeetto anyone with foot issues and areconstantly in pain.
I noticed a difference right off hope to keep seeing an improvement it hasn’t even been a week yet
My feet after a 3 hour shift at work was leaving me in severe pain, now not so much