HONEST and The BEST CUSTOMER Service -->> MARLON, The Sales Manager is very helpful. Im happy i went with my gut, calling around for which shop i would take my van and for some reason Marlons voice sounded KIND. And i was definitely right! THANK YOU so much again.
Great people. My check engine light had been on for at least two years. But now, she needed to be smugged. Took her to several mechanics, each with some diagnosis. After ~$1,500, 3 oil changes in 4 months (every mechanic criticizing the others work) & another $2,500-$3,000 needed (supposedly), I was ready to let go my girl & just get a new car, when a friend recommended Prostreet lighting. Skeptically, I gave them a chance & to my surprise, my girl was fixed & smugged within 10 days, half the price of other places, & without anymore oil change 😀
Wasted my time! I got a quote from marlin, and agreed to start building a pair of custom boxes, but 3 weeks and its not complete? The quote was for 7 business days, here I am at 3 weeks and still get poor service. I dont get called back, and constantly placed on the back burner. Ugh... there are better shops than this.
These guys have always done right by me. my truck has better sound, better lights and more power thanks to prostreet. dont give your money to the big box store, let the local boys take care of it!
I got a paint job here and I had to take it back two times and each time they did a horrible job. They said they Fixed it. And underneath the paint there was bumps and pebbles that you could feel and see. Never going back.
The worst customer service I have ever experienced. I took my car in 2 years ago and was given a 4 month quote for a motor swap. 2 years later(now), I go to pick my car up that is not even at his shop, and nothing was even done to the car. My original motor was out that was it. No cuts, No painted bay, No new motor. Everything I was told that was done to my car, was a LIE! The guy at the place I went to go pick it up at, told me that my car was there for 3 months and was not told to work on it. Infuriating!! The worst part of all of this is that this WAS a friend that was supposed to be working on my car.
These guys are the best. Drove to National City from Rancho Bernardo and it was well worth the trip to repair LED headlight that was not working correctly.
Marlon and his staff are fantastic, its my to go shop for any a/m led head lamps and audio equipment highly recommend them.
Great info and saved me $300 for a headlight. Thanks Marlon!!
Sold me very crappy HIDs. Didnt even last 1 year. Had to go back numerous times to fix until I just fixed it myself and realized how easy it was to do.
I needed my bumper painted after a Hit& Run in the parking lot, they told me everything would be good as new and I would have nothing to worry about if I handled my claim with them. My car was not ready until 3 days after the estimated completion date, even then it was not up to my expectations. Wax was not wiped off all the way, swirls all over the panel and the paint was blurry with imperfections everywhere. Took it back to have them fix it, I spoke with Marlen and I expressed my concerns. He advised me “That is how the paint sets on a plastic bumper, there is nothing we can do.”That was the end of it, 6 months later my paint started to peel off and bubble with in the creases of the bumper. Took it to a different shop to get a second opinion and to my surprise I was RIPPED OFF. I was told everything that I was advised by Pro Street Lighting was absolute Bullsh*t. I might as well done it myself with a can of spray paint.You will end up paying FULL price for a Half Ass Job. Take your vehicle at your own RISK!!
Horrible customer service, worse product. Paint job took almost two months and had really bad scratches and bubbles in it. Began to peel in only a matter of months. Will never go here again.
AYYYYYYY THEM MY HOMIESSSSS LOL #GOPROSTREET THEY HAVE NEVER DONE WRONG BY ME!!! 💯💯💯 CHEVY WAS ALWAYS IN ....TAKEN GOOD CARE OF AND OUT!!! FRIENDLY STAFF IVE LOVED THIS PLACE SINCE I WALKED THEW THE DOOR THE FIRST TIME!!!-SHANTANA
Awesome work they do!
Bad costumer service