I dropped off to sterling silver bracelets that needed engraving. Me and my grandsons went to the food court by the time we got our food we got a text stating our bracelets were ready. Excellent job I will tell all my family and friends

Needed to buy a precious gift for a special friend, walked into this store and Elsy immediately greeted me and asked if she could help me find a gift? With her exceptional customer service, I was able to purchase 2 remembered gifts!!Thank you Elsy!!

Very helpful and friendly staff, helped me pick out the perfect custom gift for my wife. They offer discounts & have frequent sales.

I ordered my gift online yesterday and received an email today saying it was ready. It looks great.

I ordered a card holder with engraving online to be picked up the same day at the Plaza Bonita Mall. When calling to confirm that it was ready for pick up after 9 hours, they said they did not go forward with the order as the item in stock was damaged. No call. No email. Came to the store to pick another card holder and I have to wait an hour for engraving. Icing on the cake: I had to pay again without refund from the previous order and wait for funds to be returned to my account in 7 to 10 days. Worst experience at this store. Unfortunately my last time doing business with them AND I will spread the word on this poor customer experience to everyone I know. No apology, no accommodation offered.

I DONT REMEMBER COMING HERE OR EVEN KNWOING THIS PLACE EXISTEDN

The staff are friendly and they do a great job with their finished product.

Well kinda nice I guess lets put it together and have some outcomes

Terrible customer service. Well, specifically with employee BRETT.She gave us an attitude with a disgusting look on her face. She had no idea what designs the store had available. The design book for engraving is apparently out of date.In conclusion: I did not have a problem with the store itself but only with that specific employee. It seemed like she hated her job.

After like 10 years I went back to get a new money clip. Its always a great idea for any occasion...

The plaques they give you are scratched, and they messed up on my order. And when they were trying to help me with the order they messed up they moved on to a different customer. If youre helping a customer stick to that customer till you solved the problem.

Lots of really nice items for gifts.

A bit pricey but, they have a variety of things... to get personalized

Friendly Sales Associates. Helpful.

Place is EXTREMELY over priced. Selection are limited.

Walking around

Beautiful and original personalized gifts for every occasion and person