Always great products. Always fair prices. Always knowledgeable counter guys.
Very knowledgeable incredibly kind
Best place to get your automotive products in town
The guys know their stuff. Will go out of their way to get you what you need, within reason.
Pay to deal with people that actually know how to wrench.
Thank you all for the kind words.My team and I strive to be the best! Our prices are very fair, but sometimes an oddball part (with extreme difficulty looking up and finding), may be priced a bit high due to poor availability, or higher acquisition cost. With that said, we will always find your part, and resell it at fair market value. Also, 99% of the time we waive shipping costs if your part is not in stock and is ordered UPS, FEDX, or USPS, through the wide network of sources NAPA has provided us with!We also DO accept the NAPA credit card. Unfortunately, sometimes synchrony’s system is down at the store....causing us to temporarily not be able to process them. This is rare, but it does happen.If for some reason you feel like you got anything other than GREAT service, please speak to me, and I will make it right!Regards,MikeStore Manager
Clean place Nice people. Great parts store.
Had to come here to Naugatuck to this store as i was having issues with my car battery and wanted to have it checked. It was about 1/2hr to their closing time. There was one older gentleman behind the counter at the time. Initially when i asked him if he could check my battery he said he could not because he couldnt leave the store. After some begging on my part, he agreed. I didnt need a new battery however i asked him to show me a battery charger for my car and purchased that. He seemed bothered and then seemed to cheer up when i left after my $150 purchase!
Had parts I needed in stock and were cheaper than AutoZone and Advanced Auto.. 5 Stars
Knowledgeable staff with all heart in to help and advice on your project. Very impressive.
NAPA Parts Place Inc. Naugatuck has a huge inventory and offers same day delivery for may hard to find parts. Parts are better quality and most warranties are lifetime! Very knowledgeable and friendly staff. NAPA Parts Place Naugatuck has a large inventory of Auto & Truck Parts for Asian, European and Domestic vehicles. They also specialize in Heavy Duty Truck Parts; Tools & Equipment; Paint & Body Shop Supplies; High Performance Parts; Farm & Agriculture Parts; Marine & Small Engine Parts.
Most knowledgable staff around. Very helpful and always willing to help you out.
When no one has the part you need call napa.
I was told yesterday that they would not take back THEYRE OWN faulty crank sensor that sold me because of them being rude and having no common sense I was forced to spend money on stuff I didn’t need because they won’t refund me for a faulty crank sensor that NAPA had sold to me 8 hour before hand. I will be back maybe with a lawyer but you people will be paying for your rude and careless mistake
Poor customer service. The rep who helped me was more interested in pulling orders for call ins as they came in. Kept starting to wait on me then answering phone then walking away to pull orders. Very disappointed. I ended up leaving with no parts after about 30 minutes
Good costumer service
Very knowledgeable staff....but a bit pricey
Easy to find location, great, friendly, helpful guys. An excellent NAPA!
This is where I recomend getting all your parts there on top of there game if they dont have it they get it
When the 2 other big chain parts stores dont have it and cant get it, napas got the know how
They have the parts, but need to work on their prices, almost every other parts store beats their prices, but sometimes they have that one part I need that nobody else has or cant get, and thats when I use Napa.
Bunch of nice guys there really helpful
Awesome people! And great parts
Counter staff were very helpful.
They are very helpful finding what we needed
Great help to busy though
Best hours around for a quality auto parts store
Friendly staff and always have a stocked inventory.
Quality parts, great employees
Best auto parts in Naugatuck.
Waited a few minutes for counterman to finish phone call purchased a quart of oil asked about brakes for my volkswagon got prices and was finished with quote in five minutes and out the door
The staff did not know how to run a napa c.c. so I was forced to use a cc that I didnt want to use.
Twice when the other in town auto parts stores said they couldnt get what I need ... not only did Napa say they could .. but they had the parts there same day ..
Great guys..always find what need
If you need a part, its quality and if its not in stock they can usually have it in a day
Very helpful...
Good parts and good people
Good parts fair price
Fantastic service
Put in application for position posted on their front door, and never received an interview!!!!!!!!!
They ordered the part of the needed and it was in on time.
Awesome staff!!!
Friendly service and helpful
Great knowledgeable,friendly staff
Loved it
Ok
Very helpful
A+.
OK, GOOD PARTS, GOOD PRICES AND THEY DO NOT WASTE YOUR TIME!THEY WONT LET YOU SIT ON HOLD FOR 20 MINUTES LIKE AUTO ZONE.THEIR PARTS WONT FAIL IN A WEEK LIKE ADVANCED!!!!DO THE JOB ONCE, STAY AWAY FROM AUTO ZONE AND ADVANCED!NAPA WORKS!