Great Service. Fast response on questions. Jason is amazing and polite to deal with. I recommend the dealership over large dealerships for personal attention.

Easiest car buying experience I’ve ever had. Joe was so helpful throughout the entire process. We are so happy with the whole team and we love our new palisade!

Our salesman Jason Simon made buying our new 2022 Hyundai Palisade SEL a very easy experience. He was the first to respond to our inquiry online and was quick to respond to all my questions. He secured the vehicle for us with a deposit so when we came in from out of town the car would be there waiting for us to purchase. No markup on these deals like a lot of other dealerships out there. Highly recommend Philpott Hyundai and Jason Simon. ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

Excellent customer service. I had a great experience working with Joseph Mace, who communicated very well on all the details. At Philpott Hyundai, despite the current supple shortage, didnt add any price mark ups and gave fair market value for trade in. I will definitely return when I need another vehicle.

Our buying experience with Joe as our salesman why very nice. He was not pushy, was able to answer our questions, and was able to give unbiased opinions and information to help us make the decision on purchasing a 2022 Hyundai Santa Fe XRT.

It was a pleasant experience from start to finish. Met by friendly and professional service team, handled in a timely manner.

What a phenomenal buying experience! I worked with Brice, Chris, and Tommy. Brice was communicative, helpful, honest, and kind. Chris and Tommy were just great. I couldnt be happier with my car, or the way I was treated. I would give 10 stars if I could.

Friendly staff, fair price, and prompt service. Buying a car at Philpott Hyundai was a great experience!

I worked with Adam Carter, he worked with me over the phone a bit, and in person when I arrived. Great selection of vehicles, and ultimately talked me into a vehicle that I had no idea I even wanted. Not in a bad way though, I ended up purchasing a 2022 Tucson (was looking at a smaller/cheaper vehicle at first) which I am VERY glad I got. The space, storage, and overall comfort and safety features outweigh the value ten fold. Had a great time, first time buying new, so I expected it to be an anxiety field trip, but somehow it wasnt.

Salesman was very knowledgeable in the automobiles we were interested in. Took his time, explained everything, and made it a easy. Sure helps to have someone friendly, caring, and easy to talk to. Jason we will most definitely be back to see you again. Thank you for a great experience!

Jason Simon at PhilPott Hyundai exceeded our expectations. He got us into exactly the car I wanted without any hidden fees or surprises. It is hard to find honest car salesmen especially I the middle of a pandemic where the chip shortage caused a lack of cars. After another dealer basically price gouged us, we gave Philpott Hyundai a shot and we knew instantly that we were dealing with an honest fair salesman!

I bought my sons first brand new car from Joe at Philpott. Joe was above and beyond!!! He took the time to let my son really explore his options. He was very knowledgeable of each one of the vehicles we looked at, and very patient with my large amount of questions about each. My son decided on a Hyundai Venue and has only gotten more pleased with his vehicle in the time he has had it. Special thanks to Joe and the entire team at Philpott Hyundai for making our shopping experience one to brag about!!

Jason made my experience absolutely painless. The team at Hyundai knew I would love my car before I knew I wanted it. I came in determined to get a Santa Fe but the Tucson was everything I could’ve asked for and more!!! Thank you thank you!!!

The staff was extremely helpful, very knowledgeable, but what impressed me most was the time the salesman Jason Simon spent making sure my got the car she wanted. I would recommend Philpott Hyundai to anyone looking for a car. This was a easy, professional, and actually enjoyable buying experience. Philpott has found a customer for life.

I would give 5 stars for the service I received when I brought my car in to Philpott Hyundai for an oil change and tire rotation. The service was done quickly and I was out in just about 45 minutes. I have removed a star for the process of setting up the appointment. I had first called and when I was transfered to their Hyundai Service Department no one answered the phone...it just kept ringing. I then hung up and tried setting up the appointment via their chat. That process took forever, almost 20 minutes. I was finally given a 7:00 am appointment and took it because I didnt know how long it would take to get one later in the day. Fortunately someone called me the day before to remind me about the appointment and asked if the time was still okay for me. When I said I would appreciate one a little later in the morning it was changed to 9:00 am. They need to do something about making it easier to set up an appointment online, but other than this problem I was happy with the service I received for my Santa Fe.

Had a good experience. Love my new Palisade.

My wife and I just had our first child, so we needed something SAFE and dependable. I was not looking forward to being the one to do that horrible dance with someone trying to talk me into a bad deal. In a world full of con-artists and trickery, you’ve always got to wonder if your salesman is actually worried about your interests, or just interested in lining their pockets. This is the first time I’ve bought a brand new vehicle and felt welcome to take my time. Every question I had was followed up with a genuine, knowledgeable answer. The sales rep, Jason, went above and beyond to make me feel welcome and appreciated. I spent two days deciding which vehicle perfectly suited my needs (and looked awesome). He was there every step of the way answering questions. Not once did I feel rushed, pressured, or like I was being talked into a specific decision. We spoke with the manager, Kevin, numerous times. You can tell as soon as you meet him that he is a genuinely good, honest person. He may not tell you exactly what you want to hear, but he’s going to tell you the truth and then figure out the best way around it if that truth affects you getting your dream car.I left the dealership with a 2021 Hyundai Tucson. It has been a little less than a week, and I am still very satisfied with my purchase and who I purchased it from. The whole experience was surprisingly enjoyable (I’ve had bad ones.. very recently) and I would highly recommend that someone needing a new vehicle talk to these gentlemen. I’m very glad I did.

My husband and I love Philpott motors. We have bought 4 hyundai from them Everyone has been great!!!

I was extremely unhappy after getting preventative maintenance performed on my vehicle. I stopped in one day when I got off work to discuss my concerns. The service department checked my vehicle out with no problems & quickly made the necessary repairs. Im very appreciative for the quality customer service that I received! I highly recommend Philpott Hyundai! Im very pleased with the services performed on my beloved Hyundai!

Had a great experience buying my car here. Rere, my salesperson, was friendly, knowledgeable, patient, and walked us through the process from the time we set foot on the lot until we finished our paperwork and drove off. Definitely worth the drive from Houston to get the exact car I wanted.

This is my sixth Hyundai to own. Jason, Kevin and Josh were absolutely amazing to deal with. I have always had a fabulous experience with Philpott Hyundai. Their service department is incredible. Otis and his crew always do their best to get you in and out. We are super excited about our new 2020 Hyundai Santa Fe and will always buy Hyundai. Philpott Hyundai is the best around. Go see them!!!

Great job, always kind and courteous. Fit us in during the afternoon and they were finished within an hour. Thank you so much!

Have only had the Santa Fe for 10 hrs. I feel that Hal from Space Odessa 2001 is with me. Its great to have a vehicle that looks out for your safety. Great ride.

Great customer service and very patient.

Jason was very knowledgeable about all the car we looked at. Didn’t press to buy. Fastest car deal from start to finish. All involved know there jobs and were very pleasant to work with.

Excellent service. Mr. Otis was very prompt and thorough about the service my car needed. When I arrived, he got my car in asap at 7:15 am and out at about 9:30. Great personality to go with his job. I recommend anyone that has a Hyundai please see Mr. Otis for explanation of the work to your car. He also called and kept me informed!!

Amazing! Took only three days to get my car looked at, parts ordered and installed for a used Hyundai we purchased and was ready within 30 minutes!

I recently bought a car from Hyundai and I must say the entire experience was amazing. Joe, the sales rep that helped me was very friendly and explained in detail everything on the car I was eager to purchase.

Service lights came on unexpected. pulled in to the dealership, knew the problem, let me wait, in and out in about an hour!

Service area never answers calls I’ve tried many times and after being transferred no one ever answers. Done trying to make this work, I’ll just make the drive to the dealership in Humble where they actually answer the phones.

Couldnt Of Been A Better Experience!I would have never believed with the inventory hardships dealers are experiencing these days that i would have gotten my perfect vehicle and a 100% satisfactory amount for my trade-in not to mention a perfect car buying experience with all thats going on! Pricing was so fair i didnt even bother to chew them down because i reasoned, i want my local dealership to keep their doors open, and if they can get a little extra on my traded vehicle, im happy to help : ) Unlike other dealerships that are raising their MSRP pricing - ive seen some as much as 25%!!) so far they havent had to and gave me a fantastic deal on a new 2022 Tucson Limited HYBRID. The mangaer Kevin was so nice and so fair, and his salesman Brice was always courteous and helpful...Never dealt with Philpott b4, but it just MIGHT be the best dealer experience i ever had, and thats saying A LOT... i go thru cars like water!!!Thanks so much guys, stay well!

Everyone was real helpful in meeting my needs and very courteous. I would recommend Phipott to anyone looking to buy a car.

Our salesman Jason Simon was the best. VERY hassle free experience. Everything explained well. I highly recommend dealing with this guy!!!!!

I bought my elantra back in 2020 had it for under 6 months, and my engine block blew then while the car was at the dealership I got no communication from service whatsoever. 83 days later my car is done with the repairs and all they had to say is that the rental was my compensation for the wait. almost 3 months of being out of my car while paying my note to have them say the rental was my compensation is absurd. Classic did more for me and that is saying something.

I just purchased a new 2021 Hyundai Tucson. I did my research and knew exactly what I wanted. Jason Simon made sure I had all the info and was able to get me the color I wanted. He was really nice and easy to work with. This was the first time Ive ever felt so confident in a vehicle purchase. Jason went above and beyond and I would definitely recommend you visit him if you are looking for a great vehicle at a great price!

Friendly and helpful sales staff. Got a great deal on the Sonata we were looking at. Would definitely recommend Philpott Hyundai .

Call them was told to bring it in got seen really fast will be back for sure thxs mr.otis parks

Jason was an absolutely excellent aid in helping me find a car! I was very wary going into the dealership as this was my first car purchase but he was very helpful and answered all my questions and helped me find an awesome car at a great deal. I likely would not have bought a car when I did if it hadnt been for Jasons help and guidance in the process.

Always do a great Job servicing my vehicle. They are always polite and professional. I have had a Hyundai from them, this is my second, for over 20 years and have always trusted them for great service at a fair price.

Brice was very helpful and patient with me as I tried to decide exactly what I wanted.

Went in for first service. Service was friendly and very prompt. Even though Philpott is far from my home, I definitely will consider future purchases here. Very pleased with my new Hyundai.

As our family got larger we had to move from a sedan to a third row SUV. We really admired the palisade and the affordability it offered with all of the luxury options. We worked with Jason Simon for a year just patiently waiting until the 2021s were available. When the model we wanted was available, we signed papers to purchase before it was even on Philpott’s lot because we had that much trust in Jason. He stay invested in us and knew what we were looking for. It was the best shopping/financing/buying experience. We’ll definitely be back for our next purchase.

Delivered a good service ahead of time.

Excellent service. Young man, Jason Simon, was great. Very helpful and courteous. Couldnt have asked for more. Love Philpott Hyundai.

Jason was very helpful and patient with us. We are a repeat customer and will definitely use Jason in the future!

My wife and I enjoyed the experience of purchasing a vehicle from Philpott Motors. The salesperson was very knowledgeable of each and every vehicle. No pressure or rush to buy was involved. I fist bumped the sales manager several times, when It was all said and done. The salesperson, told me, if you have any questions about the vehicle, be sure and call me ... and by the way, the salesperson connected our both phones to the vehicles nav system. So nice !

Explained everything in detail and got me out in good time.

What an incredible experience we had at Philpott. Everyone was very professional and helpful. From ordering our car to filling out the paperwork. Very stress free and fast! The best car buying experience Ive ever had! Will definitely be back!

Phillpott spent three weeks with my vehicle and failed to duplicate my issue, diagnose my problem, or fulfill any promises made when they asked to charge me for a service.You would believe theyve never worked on a Hyundai for anything other than changing the oil and checking tires. Even when there is an engine code, they still cant determine what the greater issue may be.

I was a first time car buyer with poor credit. I submitted my info and was contacted by Jason Simon. He worked with me through out the day and made me feel confident in what I was doing. When I got to the dealership he greeted me with a fist bump and a brand new car! Never in my wildest dreams did I imagine I could purchase a new car but Jason and his team went to bat for me. Buying my 2020 Hyundai Elantra was easy, understandable, and fun (in its own way). My next purchase will be at Philpot, and Lord willing with Jason. Car salesmen get a bad rap; Jason is changing the game. Thank you again!!

I recently purchased a 2020 Hyundai Elantra from Philpott. The experience was the most enjoyable Ive ever had purchasing a vehicle. Jason, our sales associate was knowledgeable and created a pleasurable buying experience. Highly recommend them.

When I first purchased a vehicle I had an issue, but that was later resolved by Kevin. I will happily do business there again in the near future.

Excellent salesman. Thorough information. Great attitude.

Jason Simon was referred to me by a dear friend, who had nothing but positive things to say about him. I was not disappointed. Jason and Cory were amazing, and I will be suggesting Philpott to everyone I know! Thanks, guys!

I had a great experience with both Rere and the manager!!!! Thanks for helping me out!!!!

I recently purchased a Hyundai Tucson from Philpott Hyundai . I am very pleased with my new ride. Could not have asked for any better service and help. The salesman was extremely helpful and worked to get all I wanted. Everyone that worked with me went out of their way to help. My other vehicle was a Hyundai and have always been very please with the service dept too. I recently had service completed on my Tucson and the service was completed very efficiently and the personnel was friendly and very helpful !

Mark Bowden and Corey Lunceford made me a satisfied customer, yet again!

Brice @ Philpott Hyundai worked a great deal for my mother-in-law. Got a fair trade value for her truck, and negotiated the drive-out price for the 2020 Venue with no problems. Very fair deal! She loves her new car.

My dealer was very helpful and made my first car buying experience a lot less stressful.

I brought my car to to the service department on Friday October 30. They had to order parts that did not come in until Tuesday November 3, 2020. They called me to get it Tuesday. I took off 1 1/2 hours early to pick up my car and pay $2500. I did not make it home before I heard and felt a grabbing and groaning and thunk every time I pushed or let up on the brakes. The dealership and service department were closed at this time. I was terrified I wouldnt make it home. I brought it back the next morning praying I wouldnt have a wreck. The service manager told me that a bolt had come undone. I was furious. That should have been checked before I was called, much less let me drive off of the lot. I am very disappointed with the service. If I could have given no stars I would have.

Brought my car (Genesis coupe) in at the end of July for a front end alignment and to have an inner slash guard installed on the front right wheel. I was told that there was no way to make adjustments on the front end and camber bolts had to be purchased and installed on the car before the front end could be aligned. So note to self have dealership check the alignment before purchasing next car. On the inner slash guard, it was order on July 27th and was told that they would notify me when it came in and they could install it and also install the camber bolts in order to align the front end. Well, after not hearing anything for 3 months I called (10/26) to check to see if the parts had come in it. I was told by an employee that he would check on it and call me back. A week went by and no follow up. I call back on 11/1 and was told the parts were in and I could bring the car in for repairs. As far as buying my car and the other dealings with the dealership it has been pretty good. I was just disappointed in the time frame that it took to get repairs made and was really disappointed that they did not follow up with me after they said they would. As far as the front end alignment and the cars not having any way to adjust them was pour engineering. Both front tires wore out on the very inside edge of the tire. The car did not pull to either side or give any indication the front end was out of alignment. I ended up having a blowout on the interstate and thats when I noticed just how bad the wearing was. The car only had about 28,000 mile on it.

Great service department. Always friendly and professional. I trust them with my car. Will always buy a Hyundai!!

My salesman was Bryce Williams. He was very knowledge and made sure myself along with my daughter was comfortable. I really appreciate the smooth and relaxed atmosphere during my time there. -Beverly (documented this under my daughters account).

Brice Williams is an AWESOME person and Sales Consultant! Hes caring, He smiles and gives Great Customer Service! Genuine!😃😃

I would like to take this opportunity to acknowledge my salesman, Joe Mace, for the wonderful customer service he showed during our visit to Philpott Hyundai. Philpott was our first stop on our quest for looking for new vehicles. We met Joe in the parking lot and he carefully discussed the 2017 Tucson SE Plus features inside and out. We did our homework before we got there and realized this vehicle was well worth a test drive. Joes personality and professionalism really helped us get from looking at new vehicles to developing purchasing courage. Through our conversation he spoke highly of his employer and how happy he was to be a part of the Philpott Motors Family. This again resonated with me.Exceeding my expectation in customer courtesy every step of the way.. helped me to become a member of the Philpott Motors Family as well.Keep up the good work Joe Mace & Kevin SpeightKind Regards,Quinton Fruge

I have never had a good experience at this service department. The staff is pleasant but the work and the follow through with receipts are lacking. I do not want to waste more of my time leaving a detailed review. But I will say when I picked my car up and paid I still had two of the two main problems I wanted fixed...I will try Hyundai of Silsbee.

I had a great experience! Otis and each staff member I encountered provided outstanding customer service. Friendly and welcoming. I was in and out in a reasonable amount of time, and my car is running properly again. Thank you. Edit after another visit: not pleased as no resolution was reached. Extremely disappointed and see no need to return here over any other place.

Very friendly staff. By far the best place to buy a car from.

Best car buying experience ever! Lisa LeDoux was most excellent. No haggling back & forth, no long wait times, same day credit approval, helped with rebates & she ensured I understood all the bells & whistles of the car. Cory in Finance explained my purchase agreement, warranty etc in words I could understand too. Oh....coffee was great too!

I just bought my 3rd new Hyundai from Jason at Phillpott Hyundai of Nederland! This is a fantastic dealership and great people. Ive enjoyed doing business here both times I bought from them. Pricing on the cars and your trade in will be fair, the buying process is easy, and I left with a great deal on my new car. I will come back here again because of the excellent customer service and high quality vehicles. Jason, Kevin and Josh were all a pleasure to do business with, they make the process smooth and enjoyable.

Our salesman Jason was wonderful. He listened to what we wanted and took the time to show us and tell us about the different features. He also never pressured us and made our experience actually pleasant.

I made an appointment to get my oil changed. Everything went according to schedule and I was out of there in about 45 minutes. I was very pleased with the service.

Philpott Hyundai is a great place to do business.We purchased a 2020 Hyundai Palisade and were very impressed with the sales process. Very friendly staff. They made purchasing a vehicle a pleasant experience.

This was an excellent experience. Jason was terrific. He was very knowledgeable about the product but not pushy. Once the deal was done he went over all the vehicle accessories and how to use them.

My experience was great. Brice did a great job helping us find the right car and Kevin, the sales manager, was also extremely helpful running us through the pricing and financing. They helped us find the best car for the best price and I am extremely grateful for the wonderful service!

Jason Simon is a amazing salesman, he made my car buying experience easy with no hassle. He went out of his way to make sure I was getting a dependable and affordable car that’s within my budget.He showed me all the rebates I am eligible for in his system and made sure I am getting the best deal possible.Important of all, he do not pressurize you to buy and gives you lot of time to think about various options we have.I would definitely recommend anyone who wants to buy a car choose Jason.

Great no pressure sale. Our salesman showed us several vehicles and didn’t push any particular one. Very personable, courteous, and patient with us. Transparent with the cost and appraisal of the car we wanted and our trade. Overall great experience.

It was a pleasant experience buying my new car with Jason Simon. He explained every detail about the car and said if I had any questions later to feel free to call him. He made himself available at the times I wanted to come into the showroom and test drive the car. He did not pressure me about buying the car, just explained the benefits that would go along with the purchase of a new Hyundai car. If I should buy another car or have any acquaintances that are thinking of purchasing a new Hyundai I will recommend they ask for Jason to help them.This is my 6th Hyundai since 2000 and have been very pleased with the service at the sale and pleased with the service department at Philpott Hyundai.

So friendly and great staff and sales people.

Friendly, Fast, Knowledgeable staff..Jason Simon was there to answer any questions and responded quickly and professionally pleasure to work with. I would recommend him to anyone if youre in the market for a car.

I was very pleased with my experience at this dealership. Jason Simon was very good and answered all my questions. I did not feel pressured at all. I have worked at a dealership and most recently at a fleet dept. and I know how salesman can be. He does an excellent job and I will be back when its time for another vehicle. I love my car!

Brice was the absolute best. Thank you so much for helping us get my new Santa Fe I love it!

My salesman, Joe Mace was very helpful and honest. He wanted to be sure that I got the best deal possible.

My battery in my keys went dead. The parts department were very friendly and only cost me 12.00 for 2 battery replacements.

The smoothest and easiest car deal Ive ever had. Natashia was awesome and went out of her way to make sure I understood everything. Will for sure do business with Philpott again.

Great service.

Thank You Philpott Ford and Adam Carter for helping me find my 79 y.o. mom a new car that she could afford. It was actually a nice experience, you made us very comfortable! Thank you Adam Carter for searching and finding a car in my moms budget. Thank you Philpott Staff! The next time we are in the market for a vehicle we will come straight to Philpott!

We love our new Hyundai Santa Fe. And we cant say enough good things about Jason Simon, our sales associate. He did a terrific job. If youre looking for someone who can meet your needs...ask for Jason. Hell put you in the right vehicle.

Worked with a salesmen named Jason when buying our new accent. He was very knowledgeable and made the process very simple.

The staff at Philpott Hyundai has always been so helpful to me. I havent had to take my car in very often, but when I do, its a pleasure doing business with them.

Joe made my experience quick and easy. I would recommend anyone to go Hyundai with Philpott!!!

Philpott has redefined the car-buying experience with Brand Ambassadors like Jason Simon. Not pressured, not forced to haggle, not sitting for hours, and not feeling any buyers remorse. The price, the attention, the professionalism was grade A. Directly networked with our Credit Union saved so much time on finance paperwork. Signing was less than an hour and we were on the road to deliver the car to our daughter! Our second Philpott purchase and will be back again.

Purchased a new suv. Sales and management were awesome. And much to my surprise, financing was quite painless as well. Overall one of the best auto purchasing experiences Ive ever had. Our sales associate Jason went above and beyond. I dont think we could be more satisfied.

Excellent service....took me on time, performed work as they stated, explained options....lower cost than expected....great!!!!

Jason was awesome to deal with through the whole process and after the sale. Highly recommend him!

I had an appointment for some recalls on my Hyundai Sonata early on September 20th. Tropical storm Imelda had just hit us and I wasn’t sure if the service department would even be open. Since I live close by I drove by to check and they were open. Only 1 technician was able to make it in, the service advisor said it should only take an hour so I decided to wait. Ultimately it took less time than expected and I was very pleased with the service. Thanks a lot Philpott.

As always, total professional service from the service drive until vehicle brought back to me.Otis is the best!

It was a great experience! Brice was an awesome salesman! I love my new Hyundai!

Great salesman (Jason), was a great help in finding us the Palisade we wanted.1st maintenance service went smoothly and quickly.

I know I can depend on quality service for my Elantrato keep me going & safe. I have always called Mr.Otis if I have questions about ex: What gasoline is better to use? what is this button for? & to make all my appointments. I will always use Philpott for my quality service, after all they know more about my car than anyone else!!. Sincerely Mrs. Margaret Hunt.