After having our AC break three times in just a month, during all this heat, j&j came and fixed the problem! While other companies only addressed the superficial problem, j&j did not rest until they figured out what was going on and had it fixed. The repair man, Anthony, was professional, courteous, and great with my dog and family. I will definitely be calling them again! And highly recommend!
This place installed my mothers HVAC system which is only 1 yr and 5 months old and they refuse to come out and help us, because its been over a year. Meanwhile, parts are still under warranty and theyre the ones who installed the system. Why is it that they refuse to come out after a yr of installing the machine? Is it because thats all that theyre capable of doing, they dont service their own systems?? I will NEVER call these people again for anything.
Blower Motor went out and the house got up to 82°. Called them at 2:30 and by 4:30, someone was there to replace it! Very pleased with the professional work.
As we are new home owners NOT knowing how to operate the system, The company sent someone over to check the thermostat to ensure it was working correctly. The company and the employee were very prompt. The system was explained very clearly. Thank you, and Jerome was very pleasant and professional. He has a great personality.
Courteous crew that replaced our unit and had our heat running in no time. Very helpful and took the time to answer all of my questions and concerns.
Technician was very courteous and pleasant. Answered my questions promptly and seemed to know HVAC maintenance well.
Anthony was very informative and professional. I really appreciate the service I received. I called and reported an issue and within a couple of hours or so Anthony was at the house to make the necessary repair. I would recommend J & J Mechanical to anyone needing HVAC installation or repairs.
Jerome was knowledgeable and efficient. Very pleasant person. I would be pleased to have him back for the next inspection.
My AC stopped working late last night. I called J&J and the secretary answered. She was very professional and understanding. Joseph then called me back within 10 minutes. He was at my house early this morning (on a holiday weekend on top of it all!). Joseph was very knowledgeable, professional, and best of all very caring. He fixed my HVAC. I will definitely recommend this company to anyone needing service and they gained a new customer here. I cannot begin to tell them how grateful I am to them for their fast response and for coming on a holiday weekend Sunday!
We have been with J& J for years, they never disappoint! Tyrone was super nice, very professional and we enjoyed having him perform our maintenance.
J & J Mechanical has always been nothing less than professional, knowledgeable and they provide service that far exceed others. My family have been clients of J & J for a number of years and I dont foresee changing in the near future. The technicians are always on time and provide details of what they are doing while completing the task at hand. Kudos to J & J!
The service person called ahead and arrived at the scheduled time. He explained everything to me and then professionally completed his work. He was very personable and never complained about the pouring rain he had to work in. J&J is a great company
The repair person was very professional and knowledgeable. Spent time explaining the repairs needed and how the part effect my unit. I own a few homes and had many hvac repair people repair my units. He was the best so far. I will ask for him For my next scheduled service with j j mechanical
Called J & J Mechanical one afternoon and they responded to a air conditioner leak from the a/c unit main line the next morning. The Techs were friendly and got to working on the unit. They checked on several things and repaired the drain line. Told me that was the problem. They billed me for a couple hours of work and told me the unit was ready to go. I turned the unit back on and let run for about an hour and then checked the unit out and it was still leaking. Nothing had changed . I got to looking at the unit and it was unlevel causing the water to run away from the drain so the work they had done, hadnt fixed anything. The problem was the unit was unlevel caused by the bracing falling which caused the water to go passed the drain into my duct work. My wife called the tech and ask him did he notice that the unit had fallen and he told her it was level when they worked on it and she told them that was what the whole problem was. So now she calls the office and talks to manager. She told him the story and he said his Techs wouldnt lie and so he more less called my wife a liar and said that he wasnt saying that they may have missed the problem, and that we had nothing else to talk about. Be your own judge. I wont call them again. I had another gentleman come look at the issue and he repaired the bracing and my unit is draining fine and it fixed the leaking.
Technician showed up on time. Was clear and concise with cleaning a repairs. He was also very polite and performed everything in a timely manner. It could not have gone any smoother.
Woke up to no heat. Called at 8am and scheduled a service. He was out here by 11:30 and by 12:30 the heat was back on! I love doing business with J&J!
Diligent company who respond quickly when issues with my HVAC arise. Great price for thorough service. Professional technicians who go above and beyond to do the job right.
Excellent customer service. Would recommend to everyone!
Excellant service! I had an entire heating & air system installed within 3 days from signing the contract! Very knowledgeable, courteous, and professional.
The technician arrived on time and greeted us in a friendly way. He stated why he was at our house. He was very professional in doing his job. Thanks for a good job!!
We have done business with J & J for almost 20 years. They have always been professional, kind, prompt but most importantly, knowledgeable and thorough with their work. Thank you, J & J. Keep up the honest work!!!
Technician was very helpful and explained everything well. Fixed problem and was on his way quickly! Will definitely use J&J again!
The technician was on time and very professional. He was very knowledgeable and took care of the issue quickly. I would recommend J&J to anyone!
Very personable. Answered all our questions. Thanks for sending us the best.
Another company told me I needed a compressor or new unit J and J was professional and sa iij d I only needed capacitors saved myself 1700 dollars and good work.Thanks for being honest
Easy scheduling of semi annual inspections. Always available around our schedules.
Nyjir was very personable and explained everything and made me feel at ease about my HVAC system.
Real respectable business . Will call them again if necessary.
Very professional group, they came in and were straight to business. Definitely would use them again!
Great service! Very professional! Always explain what they are finding and options to fixing any problems.
N.Y. Gil was very professional courteous and efficient couldn’t ask for more!
J & J is the best. They have always given me good service.
Tech was on time and serviced my unit in a timely and professional manner.
On time, called prior to arrival w/timingCourteousSeem thorough
Very helpful and friendly! Took no time to resolve the issue!
Great service! Would highly recommend!
Very pleased with this company. Professional all the way, through.
Technicians were professional and confident with my options and outcomes.
Anthony is an asset to the organization! He is polite, Profesional and very qualified!
System was carefully checked and a a part replaced.
Very nice and polite. Absolutely recommend
The guys were quick, found the problem but checked everything and left when it was working
They’ve been great to work with!
We always have good service with J&J!
Always so professional yet friendly
Excellent experience
Such a great company to work with. James came out measured all the rooms and figured out what system would work best for us. We decided to go with a gas furnace to get a warmer heat in the winter months. Looking forward to summer to see how the AC part works and the cheaper CONB utility bill. Installation team worked great together. They had a alot of work to get the old unit out and the new one in place. Old unit had a bunch of water in it which started to mold really bad so glad to get that gone. They busted their butts. Looking forward the the warm winters and cool summers. Thanks you guys.