I love the this place. Everything is super yummy. If it wouldnt annoy my husband, Id probably go every day. My only complaint is that this location closes so early:(

The Brisket sandwich was ok. The sauce is what made it good. Unfortunately it sat on the bagel for 10 minutes before the sandwich was made so the inside of the bagel was soggy. The customer service was definitely lacking. There wasnt any friendliness or joy in either of the two workers up front. After the customers backed up to 8 deep, then the 2 people came from the back to help. I could see why the employees were unhappy due to the barking leadership style. I gave 3 stars because I love Einstein Bagels at other locations.

Their bagels are great. Apple raisin, cinnamon sugar with smir of honey almond makes it just perfect.

Staff is always friendly. Very busy location and sometimes your order can get lost but the staff work hard at making up for that with a friendly positive attitude.

We walked inside they said they’d be with us in a minute (there was nobody else inside when we got there) while waiting three other people walked in we waited 25 minutes for someone to take our order as we’re doing our order and everything and I go to Pay she proceeded to tell us they do not accept bills over $20. There was no sign on any doors no sign at the desk or anything so we sat there 25 minutes ordered food and was able to leave with nothing. Slow service with a not so great attitude.

They were so sweet here! Great job Einsteins!

Great bagles, friendly staff. Always good.

This place is always clean with helpful and prompt staff. They sailed through the covid experience never missing a beat and always had fresh bagels for sale and a smile on their faces, under the mask of course!

Amazing food and good coffee. Friendly service. Definitely recommend this place.

What Im trying to understand is why a customer can not have their order the way they want their order. Yesterday and today I was told if it was a rush we cannot double toast a bagel. That shows laziness and poor customer service. Today the cashier turned around and asked the manager if they can double toast. Thats CRAZINESS. You are there to service your community with orders that the customer ask for.

Everything tasted amazing! Great coffee and the bagles are bomb. Try the different cream cheese. My favorite is the honey nut.

Bagels were hard. I’ve never had a bad experience with this chain until I visited this location. Also, No indoor eating option.

Amazing food! Missed an item from my order but otherwise great.

Delicious! Wish we had one at home!

Would give 5 stars if it wasnt for the extremely rude manager named Dawson who was working this morning.. we were using Samsung Pay and he told us it didnt work there in a very short rude snippy tone. Pretty bad experience when the manager has a crappy attitude and even AFTER Samsung Pay worked he refused to apologize and just kept insisting why he was right to act so rudely...Jacob who was working the front register was very nice and helpful though as well as the girl who was making our drinks, she recommended a drink that was AMAZING and as long as those two are working Ill go back, but if I have to deal with Dawsons poor attitude I think Id rather take my business elsewhere...

Super great service and food was good. Coffee was amazing

I walked in about two weeks ago and heard an older lady yelling & cursing at another employee in front of everyone. I thought how rude and highly unprofessional. If you cant control your temper you should not be workingwithpeople. I felt tremendously bad for the young lady as I could see the pain on her face. Young lady dont ever let anyone talk to you like that again. To the older woman, dont take out your failures on someone younger than you.

I drove 35 minutes to come and snag some bagels from this place. It was the best bagel sandwich I have ever had! Also the hashbrowns are to die for I forgot the woman’s name who was working but she was so sweet and I appreciate the hospitality!! I would definitely come here again no questions asked!!

The ladies that work here are cool! Yummy bagels and coffee!!

Fast and friendly service..food good.

Not goodcashier seems new so customers really dont know if youre supposed to ask for thing before hand and if you ask to warm or toast anything up after you have paid older white lady gets mad and pretty much yells at youSorry I really didnt know I had to asks but please dont be nasty about it

Good breakfast option, awesome service

Love their service, friendly staff and maintaining all the safety precautions during this pandemic

Its 6:05 am...lots of people inside, Open sign is up...locked doors. No dine in.... the locations level of service has been sliding downward.

Although steady busy, I was in and out in about 5 minutes. Always delicious.

Bagels and sandwiches are good, but theyre extremely small. Drink sizes are small. I was disappointed.

Love all the choices for bagels and all the cream cheese choices! So good!

Wife placed in-store order...she ordered 3 bagels with shmear & jelly and an Applewood bacon & egg sandwich on a cinnamon sugar bagel and hashbrown and was charged $28. She thought it was a little high...it was. 1st she was charged for the jelly - come to find out there was NO jelly and they were charging her for shmear. The Applewood sandwich was on some weird bagel (she showed them a picture of the sandwich) and told them on a cinnamon bagel - didnt realize this until she was home. They refunded her almost $12, but that didnt include the sandwich. I called and was told no refund for the sandwich; would remake it. Not sure if its worth the drive. Worst order-taker ever. Never have a problem when the real manager is on duty.

Just went in at 11:45 on a Sunday morning. My daughter and I were the only ones at the counter and neither of the two employees would even acknowledge us for over five minutes, even though they looked at us when we walked in. . Then the girl walked past us but never ask for our order and never acknowledged us. I finally told the man behind the counter that it was rude of him and he would not even acknowledge me then, just looked at me and then looked away. He even answered the phone and took orders after we had been there waiting. I will never eat here again

Ordered from here. They saw the food was going to my hospital and threw in extra food for the rest of the staff. 🥰 yall are the best my Dr and nurses really enjoyed breakfast. Thank You!

Free coffee if you order with the app, spread the word. Best bagels Im currently aware of.

Fast and easy goin. Definitely comming back

I love this bagel shop! The bagels are delicious and you can put almost anything on them. They have a. variety of flavors. My favorite is Pretzel!

I love the nova lox

Its been better, got my order wrong and we couldnt ho bzck.

Came back two days in a row to treat myself after walking that steep hill at Landa Park. Service from the cashiers, New York & other whose name i forgot (sorry) was great. I was undecided on the type of coffee i wanted the cashier (whose name I forgot) whipped up a coffee drink that i really enjoyed called Turttle (caramel, white chocolate, & Mocha). I recommend for those who love coffee.

It was absolutely delicious. I tried to save some of my food for later and it just did not work out that way. All gone to the last bite. Thanks for the kind and fast service.

Very slow servuce

Why was my sandwich balled up like a paper ball. First time and most definitely my last.

Great food and service!!!😄😄🍔🍔

The food was excellent. The customer service was outstanding but the tables were dirty. They need to do a better job at making sure the establishment is clean.

No one make bagels like this place. They are amazing!! The staff is always so cheerful no matter how early you show up and great “deals” on Mondays.

Best service in town!!! I love visiting Einsteins, Rita the manager has an incredible team of smiling faces always ready to give great service, shout out to Jaguer Burton for always putting a smile on my face and of course, DELICIOUS breakfast and lunch options! Looking for a great bite, great coffee and a cozy place to dine? Head to Einsteins!

What great and awesome customer service. I was having some trouble bring up my email and the gentleman just asked for my phone number and he also made me aware of a free coffee. This is why I love coming here. Food was great like usual (farmhouse). They have a new brand of coffee by the way. Also very clean like usual. Keep up the great job you all do.

Very Friendly and helpful staff here and the bagels are amazing. Good spot for breakfast if youre looking for a change from tacos or donuts. Location is always clean and well stocked and the parking isnt much of an issue even in peak times.

This location still doesnt have seating available in the dining room, but their breakfast favorites are good to order.

This isnt there anymore

Even tho the air conditioning was out the manager did an excellent job of try to accommodate us easily and quickly

Ive only had one negative experience here, but theyve long since made up for it with their awesome attitudes and thoughtful service. The bagels and sandwiches are consistent and tasty. Check it out if you havent yet!

Great Lox on a bagle.

Best bagels you will find around the area!! Stopped by for an, All-Nighter breakfast bagel and wow delicious!!! Coffee is freshly made as well! Highly recommend it!

So picking up a quick Togo items and Scarlett was absolutely amazing!!!!!! 😁 she made me feel very welcome and had a smile on her face that made me feel happy. I seen her take care of the other customers with such a professional demeanor and same welcome smile that she gave me. Very few people have the charisma that I she gives everyone at this location. Highly recommend eating here, makes the restaurant ALOT BETTER!! 😁

I really enjoy going to this place in the late mornings on the weekends. They offer a variety of different options for bagels and their schmear as well. You get a good quality bagel at a reasonable price. Staff members are nice and the place is clean every time I have been there.

Great bagels, cold press coffee and sandwiches. I had the albacore on an onion bagel. My wife had bacon avocado and turkey on a green Chile bagel. The only thing i would like differently is the bagel actually toasted, not just heated up. I will male that request next time.

Nice place to relax, people watch, eat good, etc. Service is typically above par. Prices are reasonable. Menu is similar to a restaurant in El Paso I liked.

Service is slow and staff isnt very friendly and this is probably my 5th time coming here and same results.

Very best bagels, bagel sandwiches and breakfast treats!

Love me some bagels and being from Michigan I cannot find many places that actually boil the bagels in malt water. Einsteins uses a steamer oven and realistically it is more like a bread bagel. But many flavors to keep everyone happy.

Amazing Staff!!! Fresh food

Love Bagels and these are so much better than those in the grocery store

Awesome fresh made bagels and friendly staff.

Have a account here. They have great choices on flavors and are always buisy.we truly need one of these in Seguin.

I had been to the local Einstein once before and with the new promotion of $8 for a bakers dozen of fresh and ready, I decided to give it another shot as my previous experience had not been overly fantastic but certainly not worthy of keeping from trying it once more. I walked in and was greeted at the register in the typical good morning fashion. I was asked what I wanted and I stated, I would like your $8 bakers dozen fresh and ready deal. The gentlemen behind the counter said alright, would you like to pick or should I, I stated that I would pick them. I picked out my 13 bagels as well as a spread to go on them. The total came up to 17 and some change. I questioned the clerk and he stated, Thats for our fresh and ready. It accured to me, I hadnt asked what exactly fresh and ready meant. I assumed that it was simply the store slogan for their morning bagels. My biggest frustration is this. I said specifically what I was looking for. The gentlemen behind the counter was extremely vague on his response. It seems to me that I should have been informed as to what my options were. Where has customer service gone? I paid the total and went on about my business. Im pretty sure I wont be going back to this location.

Love Einstein Brother Bagels!! Great service and prices.

Rude, incompetent... and it is just bagels...Approached the counter where the lady just stared at us. I said good morning. (no response).We then asked for 2 french toast bagels (1 w/ reduced fat strawberry cream cheese, 1 w regular strawberry cream cheese) and a bagel with lox, no onions and a fruit cut for dine in.1. To-go bag.2. Onions.3. No fruit cup4. 2 identical french toast bagels (i could not tell the difference)I went to ask, which was which? They could not tell. Then we discover they only have reduced fat strawberry cream cheese. Where was that statement when we ordered?They said would you like them remade? I said fine.... oh sorry we dont have any more french toast bagels. Would you like a plain one?No I will just take the one I just handed you.Oh... we threw that away. 😑 Here is your $3.New Braunsfels has been a epic disappointment; this was an appropriate conclusion of our visit.

Quick in and out always good

It was very busy but I hardly waited at all. Quick and friendly service. Delicious food

That Everything Bagel is the one to try!

Fun place to get breakfast!!! Everyone is warm and friendly. The manager, Rita has a great staff. David, Jag, Scarlett, Jacobe, the new peeps and those that have left after the summer....all make you feel welcome.

Amazing food and college student atmosphere here at a convenient location not far from I-35. Usually lots of traffic due to nearby traffic signals, so sometimes a pain to get in and out of. However, the food here is well worth it. I have it 4 stars due to the wait time being a bit longer than desired and a hard location to get to as well as a bit pricey (quality ingredients though!). However, I must recommend this establishment to anyone passing through or locals. Come for breakfast, lunch or dinner! Just dont come during rush hour if youre in a rush! The line can be out the door at times!

Einstein has good bagels, lots of selection and friendly people. But its often freezing inside and several times over the last month when I come in the cappuccino machine has been busted.Updated to 5 Star: I am updating this review because the people who work there are fantastic. They fixed the temp issues in the restaurant also.

Clean, friendly and efficient!

Super appetizing. there was quick and friendly service. prices are fair i would say.

Great 🥯 bagels

Good blended coffee, lots of bagel & spread choices

Made for a great breakfast for Fathers Day.

I went over there for a quick bite for lunch today and it was not very busy. It was the first time in quite awhile I have been in there. The Green Chili Turkey Sandwich with the Jalapeno chips and banana hit the spot for me.

Stopped in for Sunday morning Bagel sandwich. Great staff, very quick service.

When I got home 2 roaches came out of the bag. Never going back

I love bagels and I love this shop! Obsessed with one of the breakfast sandwiches! Fun shop and friendly service!

What a great menu and theres even a Caribou Coffee! Im originally from Minnesota and have really missed the coffee.UNFORTUNATELY... DAWSON, THE MANAGER, IS VERY RUDE! (New Braunfels location)On the upside, Jacob, one of the baristas, was very polite, kind, and helpful.The menu is great but the manager sucks!

I went into this Einstein brothers on a Saturday. I was the only one in there. When I first entered, I did not see a worker. I waited 5 minutes until someone finally came from the back. And once he came from the back, it wasn’t a good experience. He acted like I was a pain for being there. Very bad experience.

Everyone who works here is always super friendly and the food is excellent.

Decent stop. Good bagels. Super friendly people. Excellent service

They were out of almost everything

Pretty good...

The manager Rita Farley was given receipts that showed we were charged to much two days in a row and refused to reimburse us. We were also given the wrong bagel. The staff is nice but the manager sucks.

One of my favorite places to go.

I love their bagels. The girl at the register wasnt the friendliest. She even shorted me a bagel of my bakers dozen. Got all the way back home (near Houston) to realize she left one of my chocolate chip bagels out! :((( Im so sad!

The food was good. coffee is good. if you get there late in the morning though the selection tends to dwindle down a bit. staff always seems happy, definitely an improvement from a few months ago

Great bagels just as good as I had in New York City

Almost as good as bagels from New York. Friendly staff, great variety.

We love this store. Theyre so very kind and friendly. Great people!

Fresh begala are always better then ones that have been sitting in a store shelf.

The staff is super friendly and the food is excellent. Bring a jacket or plan on sitting outside, because they keep it rather cool there in the summer (cant speak for the winter though).

I love the bagels here, they are always toasted perfectly and have just the right amount of schmear. I like to stop in here sometimes before work, the service is quick and I am usually in and out in less that 10 minutes.

Very tasty with a lot of variety. Quick service.

Good bagels and coffe. Monday s $7 dozen is great value.

The Avocado Ultimate Turkey. Is good.

There were basically no bagels left to choose from, no clean tables and when they did wipe them down it was half a**. My smoothie was warm and my husbands almost didnt get made.