This pharmacy has the best staff. They are always kind, helpful, and fast.Shoutout to Ashley for always being so nice and helpful. I seem to talk to her every time I call!10/10
The incompetence is outstanding. The customer service, the lack of knowledge, the rudeness, it’s actually pretty frustrating. I get it, customer service sucks and it’s hard.. but when you’re dealing with medication and someone’s health - get your act together. It’s been four days since a prescription request was sent in, and they haven’t even received the okay to refill it. Four. Days. Four days of obviously not caring, two days of the medical assistant trying to get in touch with a pharmacy tech to get prescriptions refilled... and all I get when I call in to check is, well we haven’t gotten anything so I don’t know what to tell you. Tell me something better. Tell me you’re doing everything you can to get in touch with this doctor. It’s been two days of faxing. Has it ever occurred to anyone to, I don’t know, make sure you have the right fax number in case the doctor moved locations, or even god forbid, actually call the doctors office?Medications can keep patients out of hospitals, so all I can say to this staff is, shame on you. Shame on you for not doing better. This isn’t personal to you, this is your job, but it’s personal to the people it’s affecting. So do better.
Walmart pharmacy had the best price on my medication. The service by the pharmacist and pharmacy technicians was very efficient and pleasant. Highly recommend them!
Im calling from a providers office and cannot even get through to call in a new prescription for my patient. The tech who answered the phone was rude and Ive been on hold for over 15 minutes and counting. Obviously their time is much more valuable than mine. When your Doctors office cannot even get through to your pharmacy...there is a problem!!!
Yes this is a place to get everything you need, but the only downside is around 11 pm they want to close all the self check out and only have one cashier. When I see this going on, I walk out and go somewhere else. Im not standing in a long line when theirs 3 management right there doing nothing. Lazy management employees!!!Sorry thats how I feel!!!All wal-mart are almost the same. Just depends on what area you are in and what season it is. None of the store has the same priest... Lol They sale beer, wine, food, seafood, vegetables, clothes, Electronics, housewares, Automotive, high genes, Garden Center, also cash checks. Dang it Mar-mart has it all... Do I need to say more???
Do not use this pharmacy use HEB or even Walgreens. They will withhold your meds since they seem unable to count to 30 days and do not understand that Hill Country Medical Associates is a group of doctors that work together.
So far its taken over 36 hrs to get my medicine. They have it in stock just cant figure out how to dose it.
Great pharmacy