Veterans beware... Waited over a month for an appointment, arrived on time, and found out they were double-booked. Dr. Coverstone was dismissive, rude, unprofessional, and passed the blame off on the schedulers; even though he clearly had a record of my appointment. He did not even offer to help reschedule, just told me he couldnt keep the appointment. Complaint filed with QTC medical so hopefully they dont refer any more VA appointments here.
John is extremely knowledgeable in his trade, explaining everything in detail, in an understandable manner. Very easy to ask questions, and understand next steps. A top-notch professional.
Very satisfied, John takes the time to do it right. He is extremely knowledgeable and makes you feel comfortable. He really cares about the importance of hearing and helping his customers.
John was simply amazing! He is extremely thorough and very patient... a total pleasure to deal with. He answered all my questions and dug into fixing my aid problems for over an hour until solved. I will definitely recommend him to all who ask. Best experience Ive ever had with a AuD over the years.Keep up the great customer service... and THANK YOU!!
John, the audiologist, explained everything as he went along. He stuck with me on fitting what I know to be a challenging ear size (in that the two ears are quite different.)
Dr. Coverstone was very knowledgeable, professional and caring. I received hearing aids that were the best choice for me! They are high-performing, comfortable and unnoticeable. I especially like that my cell phone now directly connects to my hearing aids via bluetooth; I can clearly hear every caller and our conversations are private. I highly recommend Audiology Ear Care!
Dr. John A. Coverstone was VERY patient with myself and my brother. He educated us in particular on hearing aids. Kay Christopherson was very pleasant to talk with upon registration. The reason for only 4 stars is that I have had challenges with getting phone calls returned and also booking both my appointment and my brothers. I had go go through the website and connect that way. Hopefully this communication issue will be resolved.
I got my second pair of hearing aids here. I have been very happy with the service and the audiologist is extremely knowledgeable! Very comfortable personable place. I recommend it to anyone.
This is an awesome business filled with such wonderful people. Not only are they great at what they do but they are great philanthropists as well. They truly care about others and it shows. Thank you!
John knows hearing and makes a difference. From little adjustments to returning malfunctioning equipment, he provides a unique service.
Dr. Coverstone is very knowledgeable and thorough. I highly recommend him to anyone who has hearing issues and needs hearing aids!
My father recently acquired hearing aids via Dr. Coverstone following almost 40 years of progressive hearing loss. Dr. Coverstone was both professional and knowledgable. He was patient and extremely helpful through the entire process. As a speech-language pathologist, I have full confidence in his skill and will recommend his services to all my clients requiring audiology.
Great customer service!
Go here first. Excellent affordable hearing care
Very professional, exam thorough, received all information needed to make a good decision on what to do and what to get and was given all timing and costs. This was a good experience for a reference from colleague.