This shop is great, I swear the car looks better than before the accident!!

Frank and Manny are wonderful. They always give fair prices and the job gets done on time. You wont be disappointed.

The worst person and business I ever seen in my lifeI don’t recommend to waste your time even to see themU have to have no human sense to deal with rude peopleGood luck

Manny is a horrible guy he gave me a bad attitude. When I called the shop.

Frank & Manny are the best !!!

Manny was extremely helpful during my time of trouble. The wheels and tires on my car were stolen and had to get them replaced. Since I just moved to New Brunswick, some of my stuff was still in the car. Manny dropped off my stuff--which was very convenient.Cross Town Auto will do a complete job to complete satisfaction. I would recommend this place to anyone needing repairs or check ups.

Called him in the morning, started off by saying i can come in, then started telling me theres no aftermarket support for my car, and that the parts are going to be very expensive, then i told him Thats not true and i have purchased the parts before and he doubled down and kept spewing lies about my car. Very condescending. Based on reviews it sounds like maybe this is just over the phone but i dont know why thered be such a stark difference.

Manny and Frank are a pleasure to work with. They place customer service and attention to detail as their top priority. They have fixed 2 cars for me and the work was always excellent and completed on time. You cant go wrong. I highly recommend them.

Cross Town Autobody is like no one else in the repair business. These guys are expedient, friendly and professional. I’ve never seen my car look more beautiful than when those two got finished with it. I left an item in my car when I dropped it off & Frank went above & beyond to make sure it was returned to me before the repair was even complete. Thanks again to Manny & Frank for all the help, will definitely be recommending them in the future

The only silver lining in having a car accident is the pleasure of dealing with Frank and Manny to repair the vehicle. From handling insurance claims to swiftly repairing cars they are the best. Even though I dont live in New Brunswick anymore I still come back because I trust the job will be done right.

Cross Town went above and beyond my expectations. My car was repaired in a timely manner and it came back to me looking better than when I had bought it. The repair work and attention to detail was exceptional and they kept in constant communication with me about the progress. I will definitely be returning for any future car needs in the New Brunswick area!

I just picked up my car. What a beuatiful job. Very nice guys. They really go above and beyond. I would recommend them very highly. A big thank you to Frank and Manny. You guys turned a miserable situation into a very pleasant experience.

Ive gone to Frank & Manny for years after being referred by someone else. Theyve been handling all my collision damage since 2 cars ago and its always perfect. Now I refer everyone to them. They are the nicest guys ever and go above and beyond every time.

I have used their services 3 times so far and have used another body shop before. Difference is that, owners Manny and Frank are very upfront and will explain you the whole process and how they will be fixing on the day you show it to them. They dont recommend short term or patch fix and do their best to fix the car the way it was before the accident.

Manny was very pleasant to deal with over the phone and in person. He was willing to discuss specifics of repairs and share his own experiences. Cross Town more than met my expectations with quality repairs and will be used going forward while in the Ne Brunswick area.

Great work and the owners are great guys, really walked me through the process having never been in an accident before, helped me deal with the other guys insurance, etc. They probably see alot of clueless college kids like myself. Above and beyond service, absolutely would recommend to anyone!

Amazing work by Frank, he makes sure youre happy. He left it looking way better than it did before I had the accident!

Manny was extremely professional and helpful. As a broke college student it was nice to finally find someone not taking advantage and overcharging you. For the same job at a different shop I was being charged 75% more.

I bought my car a month ago, then the very next day I was involved in a hit and run that badly damage my vehicle. Thankfully there were no injuries, but I was crushed by the thought that the car I just purchased was ruined.Then my mechanic suggested I take it to Manny at Cross Town Auto in New Brunswick. So I did, and in just about 3 weeks I had my car back and it looked just as good as when I drove it off the lot! Manny went over all the damages with me and discussed the process and how long it would take from the beginning.Im an insurance agent so Im used to having to deal with less-than-honest mechanics, but the guys at Cross Town work with integrity and efficiency.Thanks guys!

If anyone has the unfortunate experience of an accident, Cross Town Auto Body really is the place to go. Since this was my first auto accident and I didn’t have collision insurance, I had shopped around to many different vendors in the area to get a quote. Manny compassionately takes the time to walk you through the process and will treat you like family. The team at Cross Town really did an excellent job restoring my front end after a fender bender. For the price, he gave me a new bumper, headlights, grill, windshield fluid tank, paint job, and even vacuumed the car. (You’d swear the car looks better now than it did before the accident.) Manny also picked me up and dropped me off when it was time to get the car from the shop. Cross Town Auto gets five stars for both service and a stellar end product.

Moments ago I called this Body Shop hoping to schedule a time to have my vehicle brought in for an estimate on repairs needed. The conversation went almost exactly like this. Ring, ring, ring....Hello?, I respond and said hey how are you doing today The gentleman on the other line quickly responded almost irritated that he had to speak to me and said why are you calling and what do you want. I was so taken back by the condescending response that I said, you know what, I am no longer interested if you are going to respond to me in this way. He then said, you know what, dont you ever call back you jerkoff.If this body shop cant even be respectful in the way they start a call with someone who is interested in service I have no interest in giving the opportunity to earn my business. I would not recommend this body shop to anyone.

The process was as aggravation free as possible. They worked with the adjuster and in the end the car looked better than it did when it was new.

Great place, reasonable and the owner is very nice.

Great service!

They call customers nuts and extremely rude!

Informative, knowledgeable, honest and fair.