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Jiffy Lube
3336 Wilmington Rd, New Castle, PA 16105, United States
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Jiffy Lube
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Ja
Review №1

We called last minute to have them look at a valve issue on a tire that another place couldn’t fix. It was shortly before closing and they saw us right away and fixed the issue with complete kindness and professionalism! A wonderful experience!

Ka
Review №2

The quickest most efficient Jiffy Lube I have ever been to yet. The staff was excellent. Friendless and hospitable. I will tell all. And I will return. Also place very clean

Kr
Review №3

I use to go here on a regular, this last time.. oh no, never again.. did not like the people I dealt with this day... I usually love the people here.. nope not going back . FOR THE HORDE!!!!!!

Ma
Review №4

I got right in and right out. Everyone was friendly.

Er
Review №5

Very knowledgeable and friendly staff Clint and Frank were very polite and helpful. They changed my oil and replaced a plate light surprisingly fast. I will be going here again.

Ja
Review №6

Service personal seem to be efficient and accommodating

Ch
Review №7

Very friendly and professional I highly recommend them

Ch
Review №8

Drove in at the end of the day for a quick oil change, the guys got me taken care of and out in no time, even offered to check and top off air and fluids anytime.

Ms
Review №9

They did an awesome job, was very respectful and with my coupon I got threw their website saved me money. I also brought my own oil and filter. They vacuum out the vehicle and cleaned my windows. The only thing they didnt do was wash the dirty thing lol

Mr
Review №10

Im always satisfied with customer service. And they almost always do a great job! Keep up with your oil changes.....its the life blood of the vehicle!

Hu
Review №11

Excellent service and The employees are very friendly and very knowing what theyre doing

Ma
Review №12

Beware 4 guys will stand there and tell you they dont have someone to do the work in a shop with 0 customers after telling you on the phone they can

La
Review №13

Place was an amazing experience Micah gave great customer service informed me about many things I had no idea was going on with my car will definitely return

Ol
Review №14

First time going there yesterday, just was in the area at the time, but wow! Great service and fast. I have been going to valvoline, but I always get pressured into something extra that I don’t need and it takes a long time. Will be a returning customer, thank you!!!

Er
Review №15

Fastest oil change in western PA. A bit on the expensive side but if you are looking for quick service this is the place to go. Have used other Jiffy Lubes in Pittsburgh and Cranberry Township but New Castle is by far ALWAYS the quickest.

Sh
Review №16

Very nice and knowledgeable staff

Br
Review №17

Normally I go to another oil change place but I needed an oil change immediately, so I went here. When I asked the price for what I normally get, synthetic, it was $25 more than what I typically pay, so I said whatever and get it. Then upon checkout, its another $20 then what he quoted me. So I paid almost $100 for an oil change?!? Ridiculous and Ill never go back.

aa
Review №18

It’s expensive, but quick. I wish they would be a little more up front about the total cost of work. I ended up paying $100 when I was thinking it would be more like $60

Ja
Review №19

Quick service nice guys cant beat it

Un
Review №20

First time ever using Jiffy Lube and it was great. Went in for an oil change, got in and out! Richard was great as well. Will definitely be back when needed👍

hw
Review №21

Jiffy Lube is a nation chain specializing in the peripheral items on your vehicle, including the standard lube, oil & filter and various other preventative maintenance.The people were super nice. I need a quick replacement of wiper blades and they had it done in 5 minutes. The service was excellent, the people friendly, and they had what I needed. I call that a win all the way around.

Ja
Review №22

They are always friendly and always quick. Great place to go!

Ad
Review №23

It was very expensive, but I really liked the service and customer service. They gave me a personal 1-on-1 explanation of my vehicle and the condition it was in. Then they gave me information and options on the services they recommended. I was impressed with the speed of service and the overall customer service approach. Again, the price tag was hefty but well worth it. I would go back.

Mi
Review №24

Always fast service here. Staff is always so nice.

Ro
Review №25

They were very helpful polite and friendly had a great experience will definitely go back again thank you God bless

Me
Review №26

Went for state inspection without an appointment. They got me in quick, did the inspection, and got me on my way as soon as they could.

Ro
Review №27

Was there over an hour. The employees were all very nice and helpful but when I pulled up they took my car into the bay within 2 minutes. Then it took forever. For an oil change?

Ju
Review №28

Quick and courtesy, price was a bit on the high side.

Na
Review №29

Terrible customer service. I drove in to get an oil change. I was greeted with an irritated stare by one employee. Before I could even get out of my vehicle, he began to try and get me to leave.... he said “it’s going to be an hour” I said “dang, that’s ok” to which he replied “AND for a Volkswagen it’s going to be $120” I said “wow that’s a little steep but alright, I’m going to go in and talk to someone” he knew nobody else was there to help me. I walked inside and stood there for 10minutes & nobody helped me. I ended up leaving. I was a paying customer, willing to wait and they weren’t interested in my business. I will NOT be going back. On a positive note, I did speak to a gentleman over the phone yesterday who was very helpful and nice.

Li
Review №30

They are very professional and gets the job done fast.

Ru
Review №31

Fast and friendly service. Kinda pricey

Ja
Review №32

Stopped in for an oil change on my wifes car. Gave me options and prices up front and didnt try to pressure me into anything extra. Was there and done less time than they said it would take. Great staff

Th
Review №33

Great as always 👌

Dr
Review №34

I feel the guys here are very quick and professional. They are friendly and helpful whether I call in or come by to ask a question or have them check something out for me.

Ro
Review №35

Friendly. Fast. Well Priced. Ill be going back for most of my car needs.

Je
Review №36

These people either didnt put the right oil in for my BMW or they didnt change it all. They broke off my old oil filter leaving particles that didnt allow the new filter to seal properly. Because of their screw ups, they blew out my engine. And trying to get anyone to repair their mistake is a joke. Ryan, the customer service rep for the franchise, doesnt answer calls or emails. Left to resort to getting an attorney and still not being able to drive my vehicle.

Ja
Review №37

Pretty sure they wrecked my engine.I took it for an oil change over a week ago and the car had run fine prior to getting an oil change. A week later and the oil light is back on and within an hour of driving, it breaks down on the side of the road. I barely was able to limp it to a mechanic and they are telling me its been seriously damaged and might need to be replaced.My car is a Toyota and its almost unheard of for them to break down.Come to think of it. They didnt give me the usual receipt for an oil change either! Very suspicious.

Ha
Review №38

Took my car in for an oil change and was greeted by a tech almost immediately. They were very friendly and professional. The oil change was prompt, as it should be.It is expensive, but you are paying for convenience and speed.

Ki
Review №39

Fast friendly service.

Gl
Review №40

Fast and Furiously great.Clint really went above and beyond to provide top notch service even though it was getting close to closing time.

Le
Review №41

Great time saver. Its pricey but worth it

Ma
Review №42

Disappointed in their checking things thoroughly. Had major issues found somewhere else. They just wanted in an out. Was loyal. No more.

Br
Review №43

They have the best quick lube in the rear and their dirty sanchez is rivaled by nobodys

Ma
Review №44

Over $60 is getting pricey, but $90 for oil change is a rip! Before you share about speedy quality service, staff there took enough of our time to let us wait around for them to take off 3 other parts and filters (and then to put back on). Regardless, based on price id give a zero, but ill leave it at 2 because i cant knock a place that must have demand? My guess, they are looking to take advantage of the mechanically unaware or inclined.

Pa
Review №45

Top off service was marvelous. Thank you.

Da
Review №46

Great people! and great service! And screw mark fleis..lol go give his company body beautiful a bad review and see if it humbles him about bad reviews or a one time service that didnt meet his standards.. Lol

Ra
Review №47

The service was quick, we brought our car in for an inspection one hour later we had our sticker and were good to go! We will back to them for all our service needs!

sc
Review №48

Great service excellent staff

Me
Review №49

Staff was super friendly and got me in and out in a timely fashion.

St
Review №50

Quick and easy. They even sweep the inside of your car.

D
Review №51

The technicians here do a fabulous job they are very good at what they do and have great ppl service

Na
Review №52

Frank and the crew on top of it everytime I stop through whether its brakes or an oil change! Thanks :)

Je
Review №53

Well worth it. Great service!

Ja
Review №54

Everyone was very friendly and the oil change took 10 min. Awesome awesome service

Ki
Review №55

Very fast and friendly service but wayyyyyy overpriced

Sh
Review №56

Expensive. Very nice hard working employees. Very quick getting the job done .

Mi
Review №57

Every time u go there PRICES KEEP GOING UP.Cmon $ 70+,its a oil change!!!!! AVOID,Go to local mech.

Sc
Review №58

Good lube shop

Do
Review №59

Always get wonderful service there

Da
Review №60

The employees here are fantastic!

Re
Review №61

Super quick tire rotation!

Te
Review №62

Need your oil changed they do that here.

an
Review №63

In and out and they do what they say they are gonna do

Cl
Review №64

Staff was very friendly and helpful

Ra
Review №65

Helpful fully explained the options

Pa
Review №66

Was a little pricey.

ke
Review №67

Fast friendly service

Ju
Review №68

Fast and reliable

Ju
Review №69

Viking oil change crew FTW

Ve
Review №70

New owners jacked prices up. $90 for an oil change. Ridiculous

Sa
Review №71

Good service, very expensive

Ri
Review №72

They dont do my cars oil change

Ma
Review №73

Knowledgeable

Al
Review №74

Great service

Ba
Review №75

Quick

ju
Review №76

Awesome. Very nice and courteous employees. 5 stars!!. 🤗

Pe
Review №77

Great service

Cl
Review №78

Wooooooooooooooooooooooooooooooooooooooooooooooooo

Information
10 Photos
78 Comments
4.2 Rating
  • Address:3336 Wilmington Rd, New Castle, PA 16105, United States
  • Site:https://jiffylube.com/locations/pa/new-castle/1582
  • Phone:+1 724-654-6351
Categories
  • Brake shop
  • Oil change service
  • Tire shop
Working hours
  • Monday:8AM–7PM
  • Tuesday:8AM–7PM
  • Wednesday:8AM–7PM
  • Thursday:8AM–7PM
  • Friday:8AM–6PM
  • Saturday:9AM–5PM
  • Sunday:8AM–7PM
Accessibility
  • Wheelchair accessible restroom:No
Offerings
  • Oil change:Yes
Amenities
  • Restroom:Yes
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