We are absolutely green when it comes to firearms. Fortunately this place understood that and took strides to make sure we knew what we were doing. At the very end, however, there is a younger guy whos customer service skills are a little lacking, making me believe his talents are better in the back changing the target paper. Overall, the experience was extremely informative and an absolute blast! Thank you, VRA!
I went in looking for a scope. Jarred, the gentleman behind the counter was eager to help. He showed me a nice scope and was willing to drop the price. But my gun needs tapped. He had other alternatives to mount the scope. He was willing to order the parts. Now thats the way to do business! The store was very clean! Theres even a gun range inside. Classes too. Great location. Restrooms were very clean. Roomy showroom with a very cool model of a battleship made from raw materials and every day items. Their dog Payton was very affectionate. You gotta give this place a shot!! AWESOME! Great job Jarred!!! Ill be back!!
Very helpful with firearm rental, firearm safety and purchasing a firearm
Only place I could find the ammunition I needed
All employees are vary friendly and professional. Great service and excellent staff.
Picked up my gun today that they had been holding for me for a month. Only my second time there but this place is super nice and clean and the staff is very friendly. I drove over an hour to this range and will continue to do so.
Took my daughter there. She had never held a firearm before. I let the range attendant know this he jumped right in and helped her and made sure she was safe. The you man was awesome. Wish i would have gotten his name. He gave her A LOT of information and kept coming back over to her helping her and giving tips and info. Thank you. Couldnt ask for a better experience. We will definitely be back there.
Awesome place I wanted a polished stainless steel cattleman 357 Mark found one for me got it within a week its exactly what I wanted would highly recommend them for all of your gun and ammo needs.They are the best in my opinion. Thanks again guys I will be a return customer for years to come.
Great place to shoot and love the rifle range!
This was my first indoor range Ive been to. Wow the pictures online dont do it justice. I was extremely satisfied with everything. A couple nice people, with one who was kinda snobby. But I still rate this place a 10 of 10. The targeting system is amazing. The digital/electronic system they have in place is absolutely convenient and just simply cool. I had an amazing time and will be back. They have a ton of different types of guns and ammo. Their prices on ammo are very fair.
Very nice gun store and range. Cleanest range Ive been to ever. The range attendant was constantly cleaning up the brass. First time Ive ever used the virtual targets. Different experience for sure. The staff was very helpful. Definitely going back
Was intrigued by the virtual targets. Loved the options and ability to quickly changes targets. Very clean facility and staff was helpful. Prices seemed reasonable.Computers score your shots and you have the option of having them emailed to yourself. Would love to have the image with the score instead of just the number though.
Visited for the first time on 7/25/20, used the range facilities, very impressed, I plan to go back!
Only complaint is that their trade in offers are insulting. Tried to trade in a gun there and was offered $200 for my trade in. Went to another shop the same day with the same gun and got $350 for the trade in. I understand they need to make a profit but that much difference makes me wonder if they aren’t just out to rip the customer off. Otherwise, I like the place and they have a great selection to choose from.
Awesome place to shoot, a lot of experienced employees everyone is very friendly huge stock of brand new firearms. Great customer service. The technology they use improved my accuracy and understanding of how to properly shoot. Definitely should stop by its right off the highway. Literally.
It is an awsome indoor range, very cool targets to shoot at and the staff is very courteous and helpful. I would recommend anybody that loves guns to check it out.
Incredible service and top notch selection. Knowledgeable and friendly staff. Very competitive prices. Not to mention the range is unique and unbeatable! Did I mention the service and selection?
Nicest gun store in Henry County, Great selection and fair prices. The particular model I was looking for was out of stock. Alex was able to bring one from the Ohio location the next day. I Still need to try the range out though.
Great gun shop! Really feel like they care about your purchase of a firearm. Great customer service! I live in Greenwood, IN and it was worth the drive to pick up my AR 15 from Victory Range & Armory in New Castle, IN
The projection target system is awesome, makes shooting more involved and fun.There is an excellent selection of guns, and optics for sale.And they also offer firearm rentals, you can show up with nothing but a means to pay, rent a gun, rent a lane, buy some ammo and go shoot. (They have hearing protection and eye protection available as well)
Been there multiple times to get things that I needed for my AR15, super helpful guys in there. They’ll tell you what’s best for your style of shooting and get you out of there without breaking your wallet. All in all really great team of guys in there, would defenitly suggest a visit!
Totally awesome staff, and the range is amazing! All state of the art digital but feels no different. Its actually alot more fun..you can choose around 20 different targets, some interactive, some more old school. We both took our own ammo/gun and rented as well and the prices were great. They even offer half year unlimited as well as full year unlimited range times at a GREAT price. Definitely recommend you check it out! Oh, and it was very clean....from parking lot to showroom to range to washrooms.
I can’t believe it took me so long to finally pay a visit to VRA. Very nice store and the staff is great. The range facility is top-notch as well. The range alone is worth the relatively short trip from home. I will be back for sure. Keep up the great work.
My husband and I were in here for the first time today awesome place! Very friendly staff, love the way they treat customers. We will definitely be doing our business here from now on. Thanks for coming to New Castle.
Well, I cant say enough good things about the staff. Helpful and not hard sell. So much better than other local stores and especially the big ones. Service is key. They offer that better than most
This is a very cool range and gun store. They have a great selection of firearms and ammo and the prices are good. The rifle ranges are 100 ft and the virtual reality targets are fun.
Good safe place to shoot and staff is always there to help.
Had sights put on my XD mod 2, they did a awesome job. The staff was very good and answered all my questions. Going to visit a lot, also told my work buddies how BAD ASS it was. Sorry for that
I was looking for a particular handgun as a Christmas present but didnt know a lot about that brand or the various models. I asked questions, but wasnt sure if I was buying the right model. The salesperson wasnt very knowledgeable about that certain brand, which I can understand, they do sell a lot of different handguns. He started out a little impatient and went to just plain rude. I bought the firearm, but I will definitely shop around when I make my next purchase. Ive bought other things there at other times and was treated great. Maybe the salesman was having a bad day, I dont know.
Great range, a friend and I are members and try to go at least one time a week. Very clean and a friendly helpful staff.
This shooting range is cutting edge. Their program allows the shooter to choose from a myriad of targets-still and moving. A fun change from the old standard of shooting at the same old paper target.
Great range and an exceptional staff. Couldnt have had a better first experience. Loved the hi-tech virtual targets. Ill be returning for sure.
Awesome and very helpful staff. VRA is also very clean and accessible. Wheelchair access throughout the building including the bathrooms and the shooting ranges.
Good place to shoot if you havent seen it check it out. Big selection of guns and accessories friendly staff, knowledgeable and willing to help
I was there for the first time tonight but my first interaction with VRA was in 2 phone calls. The phone was actually answered by an automated system but that immediately transferred me to a human being. In both cases the person was helpful and courteous. Tonight was my first actual visit. I was greeted at the door by a friendly dog and quickly after by a person. That is noteworthy because I have been in three other gun shops in the last 3 weeks and my presence was not even acknowledged. What I immediately noticed, along with the employees, was that the place was big, open, and HAD PLENTY OF LIGHT! I am amazed at how many gun stores are staffed with unfriendly people and have poor lighting. You walk in and feel like you have interrupted an illegal poker game. I recommend you stop by VRA. I think you will be impressed. I was.Only one small complaint. I almost didnt go there because there website is not good at all on a handheld device like a smartphone. It is better on an actual computer.
Great place, fun employees, awesome range!!! Gun rentals!!! interactive projected targets on scrolling paper!!!! My son and I loved the experience!!
I drove 25 miles to take my grand son to shootWe have done this 4-5 times before and the first time we took a safety classEach time was a really good and friendly experienceThis time was differentI didnt know what time they closed so we got there at 6:10 and they close at 7 but we were only going to shoot 1/2 hr x two people hand guns and shoot 2- new rifles in the half hourSo we shot 15-20 min in the hand gun lane then we headed over to the rifle side and they said it was already shut down so we left at 6:26 when i got in the carThere were 3 range officers with us (we were the only shooters) and they just werent nice also the guy in the show room that checked us in was also not nice and reiterated 3 times we could only have 30 min which was fine but it seemed like everyone was upset we showed upI think well before closingI wasnt like this on our earlier visitsIm just frustrated but im always respectful of the rules and peoples time so we just left and wasted our outing time together.Seams like a different group of employees i hadnt seen beforethank you for your quick responce this shows me you care and we will be backthanks again
Very clean and friendly place. No range around like it.
Fantastic experience working with Kyle Gross... great guy and excellent organization!
Absolutely a Class A operation. With sales people that are very friendly, and helpful. Thank you VRA for coming to New Castle.
You would think as big of a building it is that there would be a bigger selection. Also, the idiot behind the counter argued with me that 7.62x39 Tulammo was steel core. Felt like I was talking to a guy working the Walmart gun counter.
Refreshing to finally find a range that is spotless, state of the art and has an amazing staff... Thank you for becoming my go to range!
Great range and great prices. Well staffed.
Very friendly staff and competitive prices. Will be back for sure.
Absolutely the cleanest store ive ever been to. Very friendly and knowledgeable staff.
Great people to deal with, very friendly and knowledgable.
Nice place good salesmen
Always helpful & courteous 👍
Almost everything on my need list in stock and friendly employees.
Tried the range out today alsome time
Best range around!
No class III
Great