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Benz Hydraulics Inc
153 S Dupont Hwy, New Castle, DE 19720, United States
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Benz Hydraulics Inc
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Ju
Review №1

Benz has been great to work with over the years. I recently needed a marine part that no one else in the industry had. Stopping into Benz and they had what I needed and multiples of it. They saved the day & at a great value. Customer service has always been excellent. I recommend them for the things you need and the things you cant find elsewhere.

Ro
Review №2

I came in at the end of my shift on a rainy afternoon.The day prior I had worked a true double, 16 hours.Even though the guys at Benz were a little short staffed, they went out to the new mini excavator on my trailer and installed a set of quick couplers to let us run equipment from the auxiliary circuit.I’m barely awake here at the counter while Mark Ferris is outside in the rain taking care of the install. Kevin took care of getting payment over the phone from the office while I waited. Top notch customer service guys.Sincere thanks,Rob Wilkinson.

Bo
Review №3

I needed a brake hose for my Polaris Ranger. No one had it. I stopped at Benz . Kevin made me a replacement hose in about 15 minutes! And the cost was way cheaper than a new one. Great bunch of guys working there!

Ga
Review №4

Id like to thank the guys at Benz mark and Ken great service was having trouble finding parts for a project I was doing and they fully understood and got me exactly what I needed i would highly recommend these two any day mark and Ken at Benz hydraulic 💪💪

SD
Review №5

Kevin, the purchasing and sales manager, was extremely rude and condescending on the phone. I would expect a higher level of professionalism from a manager. If I didnt have to deal with this company for my job I would definitely find another vendor.

Ma
Review №6

Mark Ferris stayed late on a Saturday for me when I was in dire need of a hydraulic fix… They provide excellent service and will help to satisfy your needs. Highly recommend

Ha
Review №7

Bad experience great work was charged for driver getting home job took 1 hour Chester the Mecahanic said it was longer i recorded the job process and was over charged I payed it because I run a buisness but it was horrible experience be aware of this people

bi
Review №8

Great place for hydraulic work. Really good people to deal with.

Sc
Review №9

Helped me with a hose I needed, quick and knowledgeable.

Br
Review №10

Im 56 and Ive gone to a lot of shops in my time and this place is allways quick if parts available top quality

Fr
Review №11

Took them a line and they did exactly what I needed. Very nice people. Always appreciative

Ru
Review №12

This company is fantastic. Not just with anything you need regarding hydraulics. I work for a large recycling Company and one day needed a large gearbox. The only company out of 5 that could obtain this gearbox in rapid time was Benz. This shortened our downtime from what could have been a horrible 5 shifts to a amazing 1. Since that Adam our relationship has gotten greater and greater. You can not ask for a better company that goes above and beyond for your needs. A lot of people are not aware that they are not just a hydraulic company they have gotten my company everything from conveyor drives, pulleys, belting, tools and so much more. Their point of contact for us is a individual named Dave Metts this employee will do literally anything it takes to make you happy and reduce downtime. He has no hours he will answer his phone anytime.AMAZING. The Owner Tim runs a great shop and care about your companies needs. If he doesn’t have it and he can get he does.Believe me I’ve been in the trade now almost 30 years you be amazed to see how much this company cares.

J
Review №13

I have been using this company for for over 20 yrs. This is a family owned business and I have always been impressed with the service I received. My latest experience was fantastic, I needed some guidance with a hydraulic project and Chester was able to provide answers to my questions and set me up with the parts that I needed. I was in and out in 30 min. I drive 45 min just to deal with these folks. Thanks

Ma
Review №14

These guys are awesome never had an issue with these guys come in let him know what you need to take care of you right away any issue they fix it on the spot

Da
Review №15

Excellent response time with quotes and placing orders. Pricing was better than other local vendors for Parker products.

Br
Review №16

After having a hydraulic line blow on a very time sensitive job, I was able to obtain a new hydraulic hose from Benz with ease and great customer service. The front desk staff was very friendly and attentive to what I needed making our downtime next to nothing. I was able to be in and out within 15 mins. I highly recommend them and will definitely return in the future. Thankz Benz

Ju
Review №17

Very helpful and with high quality work.

Da
Review №18

Great staff, great prices and very knowledgeable in hose making, with suggestions to make it work

JO
Review №19

I was in search of a part I was unable to find anywhere I was referred to benz by Charlie a regular customer. I walked in and was welcomed by a young lady who promptly asked me what I needed ... I was in search of a prestomatic adapter and after some research They were able to find exactly what I was looking for.. The front desk staff was very patient with me and spent the time that was needed to find me exactly what I was searching for.

je
Review №20

Stopped in for an o-ring odd ball size that I could not find anywhere else. They matched it up with no problem and were very friendly and helpful. Happy Fathers Day to you as well, sir.

Ti
Review №21

I called for an estimate on a log splitter cylinder, They said $350. to which I said I could buy a new one for that amount. Benz suggested that I do it then. A friend told me about Ideal Hydraulics in Oxford. It is a 40 minute ride but the price was $74.23 after PA taxes. My splitter runs beautiful now. Thanks Ideal Hydraulics!!!

Al
Review №22

I Had a high pressure fuel line for my car that I absolutely could not buy whatsoever due to the rarity of the motor and they refused to help me and insisted it was due to liability issues. The man in the machine shop however was willing to help me but his boss insisted no so now I am stuck fashioning my own and hoping it will work

Wi
Review №23

Phenomenal customer service. Great selection of parts, even those that are hard to come by. Thank you for your help, Kevin!!

Ch
Review №24

Came here to find a replacement for my rear motorcycle brake line. They took my old, busted one and made me a new stainless one in 15 minute for under $20!!!!! Thats awesome service, guys, love it!

Th
Review №25

Benz is so easy to deal with. We have been using them for years and their service is what keeps us coming back. Highly recommend using them!!

Ch
Review №26

I called and a women answered i gave her the worst description i ever gave in my life of what I was looking for because i really had no idea what the name was. she said i know what you need but we are closing now. I said man ok. She said tell you what ill leave them out for you. I said nice thanks. On the 45 min ride there i was thinking what a waste she probably giving me wrong part. To my suprise She was on point and it was exactly the fittings i needed. No replacement for knowlegable people.

Ro
Review №27

They had the press to connect fittings I needed to get my customer back up and running. wish I knew about them before I went to Fastenal & Grainger. They will be my go to from now on when I need fittings in this area

Sn
Review №28

They do great work

Mi
Review №29

I walked into the shop thinking that my afternoon was gone.Destroyed the hydraulic line we did but a savior Mark Ferris, came out with an amazing attitude and an even better game plan in less than 30 minutes we had the line changed topped off with oil and our bill in hand heading on out. Truly this was an amazing experience.

Information
46 Photos
29 Comments
4.4 Rating
  • Address:153 S Dupont Hwy, New Castle, DE 19720, United States
  • Site:http://benzhydraulics.com/
  • Phone:+1 302-328-6648
Categories
  • Machine shop
  • Hydraulic repair service
Working hours
  • Monday:7:30AM–4:30PM
  • Tuesday:7:30AM–4:30PM
  • Wednesday:7:30AM–4:30PM
  • Thursday:7:30AM–4:30PM
  • Friday:9AM–12AM
  • Saturday:Closed
  • Sunday:7:30AM–4:30PM
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