I SAID YES TO THE DRESS π€ thank you sooooooo much to Bridal Trousseau for such an amazing experience!! I havenβt stopped staring at the pictures of my dress π If youβre getting married or know someone getting married, please do yourselves/them a favor and check out Bridal Trousseau in New Haven. They have the sweetest team, a huge selection of beautifully made designer dresses & they top it all off with a champagne toast. I canβt wait for our big day π₯³And Vera was the icing on the cake. She made my experience what it was!!
Jodi was absolutely AMAZING to work with. It took me three visits to decide on my dress and she was very patient each and every time!! Matthew Christopher was a great surprise to have there on the day of my decision! I highly recommend this bridal shop to everyone!!
This place πππ I have no words. They are simply the best. I am still in shock. I found my dream dress in just 2 hours. Ebony was the stylist a girl could only dream about. I felt so seen. I didnβt go in expecting to buy anything because I am so indecisive. But Ebony was patient and guided me through the process. She ended up showing me dresses that complimented my shape and figure. I live all the way in Texas and came up to do the bubbly appointment with my family and friends and the team still went above and beyond to make sure I found something in my budget that I loved. They were so kind and caring. I ended up tearing at the end because they made me feel like a princess throughout the entire experience. I canβt thank yβall enough for helping me find my dream dress. Thanks Ebony and Veera. Yβall are true gems π
Absolutely fantastic experience at Bridal Trousseau. Yvonne helped me find the perfect dress and she was so sweet and patient and not to mention HELPFUL. I havent had my fitting yet, but I imagine it will be just as wonderful experience as finding my dress. I went in having only vague ideas about what I wanted, and Yvonne helped guide me find my perfect dress, but she wasnt overly opinionated nor did she push me into anything just gently guided me towards trying on things I might like, and narrowing in what I did and didnt like. Seriously, look no further for your wedding dress shop, Bridal Trousseau is amazing!
My experience at Bridal Trousseau was absolutely wonderful! I booked a private appointment for 2 hours and was able to bring five guests and we were given champagne and appetizers. We even had the entire boutique to ourselves! Vera was my assistant and she was amazing to work with. She was extremely knowledgeable, listened to exactly what I wanted, and provided her honest input. I ended up finding my dream dress and couldnβt have done with without the helpful staff at Bridal Trousseau.
I booked a private champagne appointment and it was completely worth it. I got my own room, and was able to bring a few people with me. They left a bottle of champagne and a tray of goodies. Yvonne was my stylist and she made the experience easy and fun. She listened to what I was in search for and found it. After searching 4 stores, I finally found my dress. She made me feel like a princess and welcomed all of my guests. I would suggest trying out a couple of other stores first and then coming here so you can truly appreciate what a great experience this was. Thanks for helping me find my dream dress!! XOXO!
My experience with the team at Bridal Trousseau was PHENOMENAL! I didnβt come in thinking I would find my dream dress but I visited during the Vandervelde trunk show and fell in love! Yvonne was careful, attentive, and patient! She connected with me and pulled amazing options that led to me finding the dress that I love! Matthew (the designer) was so helpful and so caring. I felt seen here, we werenβt rushed and never pressured, I truly felt like I was a part of the family β€οΈ I am so glad I visited and I am so excited to be a BT bride!
My experience at BT was UNMATCHED! I worked with Vera and she was truly amazing in every way. Bridal Trousseau was my first experience with wedding dress shopping and my last! They helped me say yes to the most incredible dress! Vera listened to everything I wanted and more. She brought me through the process and constantly checked in with me and how I was feeling. Something that couldβve been so stressful was funny, calming, and amazing. I would highly recommend BT as well as Vera!
My mother and I had such a lovely experience! Yvonne was beyond kind, helpful, and courteous. She was a fantastic listener, and her patience echoed. I had a terrible experience at another store the day before, so she made this memory into a beautiful one. I could NOT be more thankful. I will certainly be sharing my dress on IG and shout out Bridal Trousseau as much as possible on our wedding day and after! Take care, everyone!
I had a wonderful experience at Bridal Trousseau! I went in for a Champagne Toast appointment and worked with Eboni who was absolutely wonderful. Multiple other stylists and associates including the owner stopped in to say hello during the appointment and everyone I met was so kind and helpful. Eboni provided helpful guidance and support without being pushy and she really got my style from the very start. After a few other appointments elsewhere I went back to BT to try on my favorite dress one last time and was thrilled to say yes to the dress and support this fabulous local shop!
I had a friend go to this place for her wedding dress and a nightmare of an experience is an understatement. The owners were beyond rude when the alterations were completely wrong and the dress was completely snagged in the front. They refused to give her back the dress when she wanted, and mind you, her wedding is in TEN DAYS. Not only were the alterations extremely expensive, the measurements were entirely wrong & then blamed the bride for THEIR mistakes. She now has to take her dress elsewhere and spend more money on alterations that should have been right the first time around. NEVER GO HERE if you want your wedding dress to fit in time for the big day. I would give this place ZERO stars if I could.
Had an amazing time at Bridal Trousseau! My mom and I went for my first ever wedding dress shopping appointment and could not have had a better experience. We worked with Vera and Ebony who were the best- we honestly had a blast! They worked with us for over 2 hours and never put any pressure on us. Vera was very good at gauging what I liked/didnβt like and narrowing in on the perfect dress for me! I would 100% recommend this place based on my experience!
Yvonne was absolutely amazing!! Highly recommend this store! If your looking for an amazing experience please ask for Yvonne :)
I purchased my dress in January and I am still thinking of the nice experience I had!Vera was so helpful on the phone prior to my appointment, she took notes about what I was looking for and the concerns I had about dress shopping. She was a fabulous consultant that gave great advice, explained different options very clearly, helped include MOB and MIL and celebrated with me when I said yes!I am really looking forward to continue working with the bridal team when my dress arrives for alterations and when I purchase my accessories!
Vera and everyone at this shop are beyond amazing. It was such an honor and a pleasure to work with them all.
This salon is so cozy and warm, I felt so comfortable! Vera was so sweet, and there was no pressure at all to find and buy a dress at my appointment. At my second appointment she let me take my time so that I was absolutely sure before I decided on my dress.Highly recommend to anyone looking for that perfect dress, and having a fun time on the way!
I love this place. I feel like all the attention is on me. They made it easy for me to find my wedding dress and accessories.
(Married June, 2019) Such a wonderful shop. I spent months looking for a dress that would suit my style, the wedding, and my budget. BT was the first shop I visited (after a lot of research) and Im glad I did. From the beginning, the shop was very responsive with my emails. Upon visiting, I found Mel and her asst. to be so talented- out of 5 dresses, we found the one. I cant say enough about them- I honestly believe they could dress any bride beautifully- it must be their experience, which shows! In the end, it was them who chose a dress which I wouldve probably walked right by- until I tried it on. Love at first sight. I feel as though they can really dial in to what a bride is searching for and then find something that is also suitable to her personality and body type. And theres no air of snobbery/ eliteness that I was afraid of with other salons. They respect your budget and just want you to enjoy your choice. The ordering process was easy and every follow-up appointment was exceptional- I worked on a bit of a short timeline (I think roughly 5 months out) and everything was as smooth as butter. Alterations were expert-level. I have had alternations done elsewhere to a Bridesmaids dress before and the seamstress that works with BT is much better than what Ive experienced before. When I came for my fitting, the woman helping me was very detailed and spent so much time ensuring everything looked good from every angle. I also bought some hair pieces and a sash from BT and got a veil as a generous offer which saved me a bunch. At my wedding, my dress was raved about- and personally I spent a little less than I had budgeted for- what a success! You must visit B.T. if youre shopping for a wedding gown. Must must must! Of all the vendors I dealt with for my wedding, they earned first place.
Absolutely exceeded my expectations. Amazing experience from the moment you enter the shop. Jodi was personable, extremely helpful, honest, patient and just all around wonderful. Reasonable prices, many selections from beautiful designers. I highly recommend Bridal Trousseau for your dream wedding dress!
The ladies at this store were absolutely amazing! Not only were the dresses beautiful but the experience topped it off! When I first arrived to this store, I had visited a couple of other stores in the state and the amount of time, energy and patience that was put in to helping me find the most perfect dress for my special day was beyond anything I could ever imagine. Mel and her staff took the time to LISTEN to everything I wanted and they helped me add in the smallest details that mattered most to me. Toni was a great consultant but the group effort βWOWβdβ me for sure! I would recommend this store to anyone in search of a beautiful wedding dress!
I have nothing but great things to say about with my experience thus far with Bridal Trousseau. Yvonne is the BEST! She was so attentive and beyond helpful in preparing a range of options within the style I was looking for. I was indecisive at one point and even came back to re-try on the two options I narrowed down to. She was so helpful in her questions to help me select what I really wanted. It was absolutely perfect. I am in love with my βYesβ dress and cannot wait for it to come in. THANK YOU, Yvonne!
Took my sis to pick up her dress. All the women working were polite, professional and easy to talk with. Great attention to detail.
Had an absolutely wonderful experience here with Jodie! She was attentive, respectful of my budget, and helped me have a wonderful experience FaceTiming my family and maid of honor during my appointments. Such a beautiful space as well, would definitely recommend!
My experience with Vera was incredible!!! She instantly felt like part of the family and helped me to find the most GORGEOUS dress ever! Iβve been to several appointments and Veraβs awesome personality and expert picks made all the difference for me. She picked out the winning dress and I couldnβt be happier.
Vera was absolutely wonderful to work with! She knew my style and helped me find a lot of potential dresses. I ultimately didnt buy my dress from Bridal Trousseau but I highly recommend scheduling an appointment with them if you are looking for your dream dress! Thank you for everything Vera!
Amazing!!!This was my first stop on the hunt for my wedding dress and I will not have to look any further. Even during this time when things are starting to slowly open up (Pandemic), the staff truly made me feel welcomed. It was a great experience and I would definitely recommend Bridal Trousseau to other brides!
Bridal Trousseau allowed me to have such a wonderful experience in looking fornmyblerfect wedding dress. From my phone call to confirm my appointment to asking what my wishes were in a bridal gown and bridal gown selection, I love their energy and awesome customer service! I would highly recommend. My saleswoman, Jody had my heart from the moment we entered. Thank you for making my dream dress a reality!
Mel and her team are amazing! Friendly, helpful and patient with the process of picking the perfect dress. They have amazing selections ( found 2 dresses that I absolutely loved and strongly considered) and the energy in the place is magnetic. I would definitely recommend!
I just returned from my second visit to BT, where I just purchased my wedding dress. The experience with Vera was flawless from start to finish. Booking my first visit was so easy, and quickly followed by a phone call to confirm and get some details about how best to prepare based on what Iβm looking for. Vera was so in tuned to my experience during both visitsβI came alone to avoid bringing my mom & sister out in public (during the pandemic) and it really felt like I was shopping with a knowledgeable friend the entire time. Vera experimented with different styles, which gave me a great idea of what worked with my body and made me feel my best. After digesting the styles, I emailed Vera to send photos of some more styles I liked, she called soon after, and set our second visit. During my second visit, I arrived late and was worried that would set the tone for my visit.. I arrived ready to WORK as I didnβt want to keep anyone after closing time. Well.. Vera was ready.. she had a few dresses pulled, and didnβt rush me whatsoever, even though we were about 30 min from closing. The very first dress I tried on from her selection.. was the one. βFaceTimed my mom & sisterβ and they absolutely loved her selection too.Now that youβve made it to the end of my novel.. Iβd say the most important takeaway from my experience was that I could tell Vera truly cared about my experience. Within just a few minutes of being there, I knew Iβd get my dress at BT, it was just a matter of which one. Thank you!
This place was amazing. An extremely large number of gowns of all price ranges and so many designers. There was plenty of space to perfectly view the gowns when trying them on as well as seating for your guests and the place was very clean! I also worked with Mel who found me my dream dress. She was amazing to work with an I could not be happier!
The most elegant and splendid ambiance I could ever imagine as a bride to be. The owner greeted me with the kindest and most loving words, reinforcing that this day is not only a great day for myself but truly beautiful for my loved ones to experience my love for my fiance and my family. I have never had a bridal experience where it truly is about me. At the Bridal Trousseau the staff made it all about me, I simply tried to make it about me. BTW, I came from Atlanta to truly feel like royalty.Maxine Solomon
Bridal Trousseau was absolutely wonderful in every way. My wedding is only a few months away so when I called and asked if we could come look around the same day Mel was fantastic and said we could. We were not expecting it but she provided us with a full appointment with only a few hours notice, let me try on all the dresses I liked and went above and beyond to help me find a dress in my budget and everything else I needed (veil, jacket, etc). She was professional, caring, and knowledgeable. I ordered my dress and it will arrive in time for the wedding. My experience with BT was fantastic and I would wholeheartedly recommend them to every bride. Thank you!
I had a great experience at Bridal Trousseau. There were multiple appointments going on but there was more than enough space for my entourage of five. I was assigned a consultant that was completely attentive to me and I was even given additional help from other available consultants. They had a great selection of gowns as paid attention to what I was asking for and found several great options for me to help figure out what I was looking for. The shop was well organized and I had fun and relaxed experience.
Everything about shopping and finding a dress at Bridal Trousseau was straightforward and fun. Mel, the owner of this private shop in New Haven, is exceptionally kind and even-keeled. She even sent me a sweet thank you card in the mail saying that she was so grateful I trusted her with such a big decisionβand the wedding dress is a huge part of the overall event! Bridal Trousseau has a wonderful selection of dresses, and I was able to find a dress that really fit my personality and style. Everyone complimented me on my dress, which was very elegant but moderately priced. Mel learned my name immediately and every time I visited Bridal Trousseau she seemed genuinely happy to greet me and whoever was accompanying me to the fitting. The fittings were quick and the alterations helped precisely transform the dress into the absolute perfect one for my body. The shop is small, but it is packed full of exquisite dresses, veils, and other accessories in the full range of styles. All the people I encountered thereβfrom the owner to the tailorβhelped make the process stress-free and fun!
Working with bridal trousseau was the best experience. We will not forget your kindnesses and attentive, talented staff!! The experience we had with the entire team of Bridal Trousseau is hard to put into words. This is such a special time in the life of a bride and her family/friends and we all have memories of the wedding and the wedding preparation experience involving Bridal Trousseau that we will treasure forever! Staff is excellent, seamstress is extremely talented, a beautiful location as well!!!
Very helpful wonderful π dresses
Bridal Trousseau made my wedding dress shopping experience an absolute dream! Sydney who helped me on the day was amazing and really understood what I was looking for. She worked with my vision and budget to help me find a stunning wedding dress I cant wait to wear. The staff are all so friendly, helpful, and really strive to make the process stress-free. My mom and sister were with me on the day and we all couldnt believe how easy it was, not to mention a lot of fun! I would highly recommend Bridal Trousseau to any bride to be!
Did not end up buying my dress from here but the experience was very memorable. The staff is super friendly and the owner is an absolute sweetheart and tried her best to make sure I was comfortable and happy. Great selection and wonderful experience.
Wonderful experience! I was so happy to have such a great first wedding dress shopping experience. The staff are super friendly, inviting, and so helpful. if your at all concerned about having a bad experience shopping, go to Bridal Trousseau. I was surprised to see there were no other reviews on this shop, they SO deserve good ones!
This was a lovely bridal boutique. I found a beautiful Alfred Angelo bridesmaid dress there; and I enjoyed my shopping experience entirely. The shop owners were so helpful and friendly, and I felt that they really cared about finding a dress that was perfect for me. I would recommend this shop to anyone.
Everyone was so nice and they helped me try on dresses that were just what I was looking for! This was my first appointment so I was a little lost but they were extremely nice and helpful!!
Went in today to quickly try on a bride maids dress. Mel was more than helpful and delivered amazing service. If I ever need another dress I will definitely be coming here!
When I first got engaged everyone told me that I would visit countlessdifferent bridal boutiques, changing my mind a million times. Justlike with love, when you find the right one, you stop looking. My momfound Bridal Trousseau online and with it being so close to myparentsβ house, we immediately booked an appointment for December2016. I was visiting from Miami for Christmas time and knew this wasthe perfect time to begin searching for a gown.The wonderful team at Bridal Trousseau knew I was traveling from outof state to search for the dress, so they lovingly opened theirboutique shop entirely for me. When we first turned the corner andsaw the glimmering light coming from the Bridal Trousseau storefront Iwas beyond excited. Their store is something out of Vogue, beyondchic and warming, yet gives off a very prestigious and exclusive vibe.I was welcome with the sweetest sign and glasses of champagne. Mel andAbby were honestly the sweetest people you could ever meet. It feltlike I was shopping with my friends with Mel and Abby. On our way toBridal Trousseau, my mom and I were so nervous, but they immediatelyput us at ease. I felt so special having the entire store to myself.I started my gown searching a year and a half in advance, so I luckilyI had time on my side. I tried on several gowns that day, but decidedto wait to let my emotions from the day simmer. A few months later inJuly, I again returned to Bridal Trousseau. I tried on the dressesfrom December and I tried on a few more new gowns, I mean how couldyou not? That day I finally found the one, a stunning MatthewChristopher gown. Bridal Trousseau was my first and only bridal shopbecause like I said in the beginning when you find the ONE you knowit! The team was so accommodating holding my dress after it came inuntil I was able to fly from Miami.Bridal Trousseau is the only place that makes you want to get adivorce, just so you can experience all of the amazingness this storehas to offer ;). I cannot thank Bridal Trousseau for making thisexperience such a magical one. I cannot wait to renew my vows one dayand once again shop in your gorgeous boutique.Thank you again so much!Love,Jordan
I had a wonderful experience and found my dress, DAY one! I had made a reservation & when I showed up they referred to me by name as if wed met before. They offered water and champagne to me my mother and sister. There was a cute little reserve sign with my name on it infront of a huge mirror, my own little area. I told them my price range and style ideas and they brought me everything in both those categories. They were patient, kind and complimentary. I recommend this bridal boutique! Thanks again Bridal Trousseau.
I had a wonderful time shopping at Bridal Trosseau. The gowns were absolutely beautiful and it was such a fun, friendly, and helpful environment. I didnt feel pressured bt the staff to purchase from them, but I did end up finding - and buying - my perfect wedding dress. I would 100% recommend this shop
Would NEVER recommend Bridal Trousseau and HIGHLY DISCOURAGE anyone from considering this shop! Despite this business recently being sold in Aug 2015 to its new owner that is nice woman, its evidently clear theres no managerial experience in the bridal industry.From the moment the business was sold & relocated from Branford to New Haven everything went downhill....All the dresses experienced delayed deliveries, the brides accessories (sash, veil, & corset) went missing for days, most fitting appointments werent kept or needed to be rescheduled, the alterations done by Bridal Trousseau on the bridal party & mother of groom dress all had to be corrected elsewhere and despicably this new shop in New Haven is so small that their restroom is being used for a fitting room.Fortunately after having to spend additional money elsewhere & much running around by myself (grooms mother) & the brides mother to ensure dresses were promptly properly altered, the kids wedding was a beautiful event thankfully.Moral of this story is that unless looking for unnecessary added stress or wanting to leave a bridal shop feeling ripped off, frustrated, disappointed & possibly in tears....Go anywhere but here!!!
Stay far, far away! I found my dress at Bridal Trousseau when it was in Branford, CT. At that time, I was very pleased with the service. However, a couple months after I bought my dress, the previous owner sold the business. It then moved locations to New Haven, CT. It was all down hill from there. I had multiple problems with my veil. I ordered my veil in May and did not receive it until March! Then my veil finally came in, it wasnt even the correct veil. Through all of the problems, I received many different reasons for why it took so long and why the order was incorrect. I felt lied to. This was honestly the WORST retail experience of my life. I would NOT recommend this bridal store to anyone.
I did not buy my wedding dress at Bridal trousseau because of budget reasons, but the staff was very welcoming and the dresses were beautiful. The owner shown me graduation dresses that were in my prices that looked great, but I just simply found a dress elsewhere. But I regretted afterwards, because if you buy your weddding dress at their store you can have their venue (called Inspired venue), that is beautiful for free!We had our wedding ceremony and the party at the Inspired venue and it was magical, the food was delicious and the place looks so great that there is almost no need for more decoration!Thank you to the staff and the owner that were all very helpful and polite all along.Keep on going like this!Helene
Mel is amazing! Love their variety of dresses and will be coming back to support!
Boutique wedding shop that has the most gorgeous and unique dresses. Attentive service with a smile for ones special day.
Experienced consultant made our appointment productive.
Thank you so much to BTs team for helping me select the most important dress of my life. I had several bridal appointments lined up for the day, including some bridal salons in NYC, and Bridal Trousseau was the first place we went to look for a dress. I didnt have to look much further after we went to Bridal Trousseau, because there was an incredible amount of dresses to select from and so many beautiful choices. I fell in LOVE with the second dress I tried on. Michelle was my stylist that day and she helped me pick the perfect accessories, including a belt, earrings and a bracelet that I wore on my wedding day. She was very helpful and never pushy. I loved the hand-written thank you note too that she sent after I chose my dress! She made the experience feel so personal. I also got my alterations done through BT and the dress ended up fitting perfectly. A bride can be a little anxious about the alterations leading up to the day, but BTs alteration team came through for me and made me feel gorgeous. Thank you again for all your help BT team. I would definitely recommend making sure you check out BT for your wedding gown and accessories - you wont regret it :) My now husband said he had never seen a more gorgeous bride, so I guess that is the highest compliment a bride could ask for. Again, thank you to BT and the owners Ide & Mel for helping me feel perfect for my BIG day!
Nice places the people was nice and helpful
Beautiful place, beautiful stock, beautiful employees. priced for luxury.
Loved my bridal experience here
Professional Staff
I canβt say enough about this shop. I not only found the perfect dress but had the most wonderful time while doing so. Everyone in the shop is unbelievably nice and Judy who worked with me was wonderful. They far exceeded my expectations and I highly recommend them.