Excellent service!I cannot say enough about Alpine Heating and Cooling! They came to our house on Monday 10/04/21 to install a new furnace and air conditioning unit. In total there were 6 guys here working. They were courteous, helpful and put a drop cloth down to avoid making a mess. All in all they were in my house for about 7 hours. They completed the job under some trying conditions, one being it was pouring with rain most of the day. Have to give huge props to Pat who worked outside in the rain most of the day without complaining once! Pretty heroic effort. Very happy with this company and the work they did. Will definitely recommend them without reservation. Best of all my basement was cleaner when they left than when they arrived!!!
Always more than happy with the expert level of service and support from the team at Krall Oil & Alpine Heating & Cooling. We have been customers for several years. They have done everything from installing new water heater, new oil tank, new ac, to oil and propane delivery, they never disappoint.
Terrible experience !After 10 years of being with them I called them as on the hottest day our Air conditioning shut off !We have two dogs who suffer when it’s hot. We were not expecting miracles but were told straight up front that somebody would not be able to come in today!! This is after our loyalty to them for 10+ years!!!!And to top it all the other ones who installed the air conditioning unit and ever since they installed it every year we’ve been having a problem with the same unit.Brand and company loyalty In this day and age are certainly overrated. I would not recommend them to anyone. And about all I think the face of their service staff, this lady Barbara needs to make sure that she does a good job with her customer service at least listen with courtesy.So in this day and age is it only expected of healthcare providers to be considerate and every other service provider can behave like they are the cats whiskers and don’t owe any loyalty to their customers!Two thumbs down!I will update it in case their attitude changes
Our Central Air stopped working today. We called Krall Oil-Alpine Heating & Cooling. Their technician arrived very promptly and repaired the broken wire and exchanged a damaged fuse. Our AC works well now.Great job.
I cant even put into words how impressed I was with the professionalism of the guys that came to install my central AC. They were cognizant of the hard wood floors and placed protective blankets throughout their work area. Cleaned up after themselves (even boomed and vacuumed) at the end of each work day. They were kind, professional, and personable. Their service manager, Mike, and is another gem. He came in with a quote and explained everything in detail. I was very impressed with everyone and will certainly be reaching out to them in the future with other needs.
We recently had 4 ductless A/C units installed in our home. It was quite a big enterprise, basically involving the whole house, but the team working on the installation was simply superb.Alpine Heating & Cooling came highly recommend by a colleague of mine at work, and we can in turn now highly recommend this company!
Wouldnt use anyone else for my heating issues. Mike and his technicians are top notch.
Great service. Very clean and professional. The install was done in s very timely manner
The receptionist wouldnt even try to listen to the issues I am having with my heating and completely brushed me off before I could even finish telling her what problems I am having! Why bother having a business if you refuse clients immediately!?
A very disappointing company!! I paid higher oil price and paid the annual service too. However, they still charged me with a crazy bill for the service/fix.
Doesnt even deserve a star. Poor service.