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Drive Appeal Auto Repair and Auto Body
7705 N 42nd Ave, New Hope, MN 55427, United States
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Drive Appeal Auto Repair and Auto Body

Comments
Ch
Review №1

Always ask for Bob!!I’ve had constant vibration problems with my vehicle since I bought it. I ended up bringing it to a couple different mechanics and the issue was always a different answer. After putting in hundreds of dollars into unnecessary labor and parts and the problem still wasn’t fixed, I was ready to throw in the towel. I reached out to drive appeal and right away a gentleman by the name of BOB answered. He was super polite and could relate to my frustrations. At first I was skeptical since every mechanic before him told me they could fix it. I brought in the car and BOB took care of me right away. BOB went the extra mile and made sure I was taken care of. Today I picked my car and it’s driving smoother than ever!!! Thanks Bob, you’re one of the best service guys I’ve ever had the pleasure of dealing with. I highly recommend BOB and his team to anyone looking to nip a vehicle problem in the butt!2012 Lincoln MKZ

ke
Review №2

I recently purchased a 2014 car with very low mileage and I love the car. I noticed a few things that needed repair after my purchase. I informed Adam & Kelly and without hesitation they fixed. You guys are refreshing and a great example of what customer service should be.

Do
Review №3

I have purchased 6 vehicles from these guys. Everyone has been incredible, as advertised, and a great value. The staff is courteous and friendly without pressuring you. The service after the sale is top notch. Jeremy and his staff are true professionals. I would highly recommend buying your next vehicle from them.

Mo
Review №4

I like their interactions with customer and also sell nice used vehicles etc.

Br
Review №5

I am a contractor and have worked on the building many times. Jeremy has been great every time. We also bought a Honda CRV from them and had work done on other vehicles. Automotive Concepts is a great place to buy a vehicle, have accessories done or to do work for.

Ma
Review №6

I heard about these guys from a coworker several years ago. I went and met with them and they found me a 2013 Escalade that had many “after market” options that I was looking for. It also was cheaper than the standard models at the Cadillac dealers in town. I have had the car for several years now and I am currently engaged with them in locating my next Escalade. I would recommend these guy anytime!Mark

De
Review №7

Great place. Go buy a vehicle from them!

Su
Review №8

The vehicle we purchased from AC Motors had no heat driving away on a zero degree day. Since the dealership had closed we contacted them in the morning. We were told that the heat would be covered by the warranty and it would be no problem to fix. The suspension light came on, and a week later the power steering went out. AC Motors repaired the power steering (they claimed the warranty covered it), we were required to pay for a shock(? obviously wear and tear we did not create in less than a week), and the heat remained unfixed. We used the vehicle for a planned trip and was to have AC Motors repair the heat after the trip. During the trip a caliper bolt snapped and bore a hole the entire diameter of the rim puncturing the tire. We then needed to replace the rim and four tires. This could have been fatal for my family, at high speeds on the interstate. I was told by the repairman that this would have been found if the truck had undergone an inspection before the sale. We returned to have the heat repaired by AC Motors, which were slow to communicate. Our confidence started fading in their ability to provide a safe vehicle and service of the vehicle. We decided to take the vehicle to a dealership we could trust to fix the heat. We were told the heat could be repaired under the warranty, a lie. Also the dealer found that someone had attempted to repair the heat cracked the dash in two places, failed to fix the heat, and put a fake dash on top of it to conceal the problem. Since our purchase in March of 2019, a little over one month, from AC Motors we have acquired nearly $5000 in repairs. Please do not buy from this business, they could sell you a vehicle with extremely expensive, devastating, repairs or an vehicle that was not put through an inspection that could harm you or your love ones.

An
Review №9

Great selection of cars and trucks.Excellent service and attention to detail.

Da
Review №10

Thanks for the great service on my truck!

Ap
Review №11

I expressed interest in a car at one point, but it had been sold and it has been nearly impossible to get them to stop contacting me despite multiple unsubscriptions.

Information
12 Photos
11 Comments
3.7 Rating
  • Address:7705 N 42nd Ave, New Hope, MN 55427, United States
  • Site:https://driveappeal.com/service-department/?utm_source=google&utm_medium=organic&utm_campaign=GMB&utm_term=GoogleLocalTrafficNewHope
  • Phone:+1 763-233-0474
Categories
  • Car dealer
Working hours
  • Monday:Closed
  • Tuesday:10AM–6PM
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:10AM–5PM
  • Sunday:10AM–2PM
Offerings
  • Oil change:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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