Steve was out to fix my garage door today. He was so friendly and kind. He got my garage door working and had all parts needed on hand. He was efficient and I am so happy. Every interaction I had with a Custom Door Sales employees was great- including scheduling and even when I had a bump in the road panic phone call not making it home quite in time for his arrival. It was handled well. THANK YOU!

Ive requested garage door repair services from Custom Door Sales twice in the past couple of years, and they have been great. Good communication from their staff and technicians, and they do great work. Prices seem very fair as well.

Love this company! They have saved our garage door twice. Thank you, Tanya and Karl--and everyone else who makes things work!!

Overpriced vs any internet vendor, but you can get what you need same day

I am from wayzata/plymouth area. I had A heavy garage door installed thru here and I was not too happy the fact that they installed it wrong and dented top of my garage. I had a man named steve came out and fixed the problem for me. I wish I called in earlier but i never knew it had a problem. I had couple guys came and tried to fix it. I wont trust anyone that works there but ask for Steve if you are in my area. He was very professional and expert and quick. Super happy with Steve’s service but not happy at all with their general service as a company.

Excellent service! We made the mistake of buying a garage door from Home Depot. They contracted with some company that did a terrible job and then it broke 18 months later. Custom Door Sales came and fixed our problem quickly and efficiently. Next time I would definitely call them first!

Nice People To Deal With.

What a nice group of folks to work with. Was searching all day for some good garage door trim that was colored ( not the cheap Home Depot) stuff and came across these guys and they had me fixed up in no time. Even got lucky and got an exact match to garage door.

Terrible customer service. Treated us poorly due to health issues. Evidently they can tell what health conditions we suffer from by looking at us. Would NOT RECOMMEND their ways of treating people. Went directly to a competitor who treated us warmly and got our business instead.

If you have a Menards Ideal garage door with the EZ Set system and have a broken spring, and you have any mechanical ability, don’t call these guys. My quote was $245 including the replacement spring. Suddenly, when they arrived the price jumped to $365. The price increase was because they wouldn’t replace the $40 Menards spring but went with a standard spring system requiring the change of the two cable drums ($12), cables ($8) and a bracket ($10) addition. That doesn’t account for the $120 price increase and wasn’t needed if the spring would have been replaced. The repair guy did nothing else, not lube the track or rollers, not clean up track rust, nothing. As a former owner of rental property, I have changed springs in the past and should have done it this time if I had not been concerned about the track which he didnt do anything with it. Do it yourself and save $300.

Garage door wouldnt open all the way so I called these guys. They came out the next day on time and fixed the issue very quick which was a spring replacement. Will definitely use their services again in the future should I unfortunately need too.

Recently replaced two openers - both 25 years old and working well (but noisy for this day and age) - with new ones (splurge for the jack shaft ones if you can - you will be amazed). Custom Door Sales did the original install, and also did the new replacements. There’s a reason or two they’ve been in business so long - excellent communication, extremely competitive pricing, and great install jobs (both times). Would recommend highly to anyone!

Thanks for the prompt service.Sue it was great talking to you! Also Tom was here first thing the next morning.He was fast, efficient and thorough! All new springs, opener, bottom gasket and side trim. Priced right! Brian in Eden Prairie!

Had a commercial 10 door repaired that had some tension spring issues they were on time and courteous. fair prices as well.

Carl was great! He took care of our broken garage door spring and even made the door quieter. We were also thankful to get the last appointment for same-day service.

Mike was great—fast, professional, well beyond my expectations. Excellent customer service! I wouldn’t hesitate to recommend Custom Door.

We’ve been customers for 16 years. When we moved and needed a new garage door we knew who to call. A little accidental damage occurred during install and they took care of it making things right. A dependable company to call on for sure.

My experience with custom door was awesome. They installed my new garage door and opener timely.They have the best garage door service Minneapolis. I would highly recommend their products for installation. Mike and Mike were friendly and courteous.

Custom Garage Door Sales not only met my expectations they exceeded them. I called yesterday afternoon just before 5:00 PM with a garage door service request and they were at my house, performed their services and my garage door was fully operational before 9:00 AM today. I would gladly use Custom Garage Door Sales service again and definitely recommend them to others. Thank you for the awesome service!!!

Great company! Called them for a repair job on Monday and I was using my garage door by Wednesday. Awesome service with punctual and respectable employees. They did a fantastic job installing the new equipment, walking me through every step of the way. I recommend Custom, they rock!

Have dealt with shady door companies in the past that use coupon/sales tricks but add additional charges. This company was up front with a flat rate and done in about 30min. Thanks!

They came out the same day I called with a broken spring and Mike did a fantastic job. He was there when he said he would be and was thorough. Trustworthy and high quality.

Professional, knowledgeable and went above and beyond to repair my door made sure when they left my new door was working properly regardless of a power outage and all of the frustrations that they had with my situation. My installer was the best I could have asked for. This is why a companie stay in business Top Notch service.. Five Star Plus

Horrible customer service, dont stand behind their work!! They installed a garage door opener less than 3 months ago. It has slowly started to have issues . First the open/close button in the garage stopped working and shortly after that the nothing would open it (keypad or remote). We called to have them come look at it stating the above mentioned items. They said there would be a $109 service charge to come look at it when we stated it was just installed they snapped well there still will be a service call charge . Im also in the service industry and we stand behind our work and if there is issue with the service we provided we dont charge to remedy it weather it be operator error or equipment used. So I caved and scheduled. They said they would be there between 12-2. Well at 2:15 still no one around. I understand thing arise but no call or effort was made stating they were going to be late. So the person who was there to let them had to leave and returned at 2:35 and they were driving down the road a note saying we needed to reschedule. So I called to reschedule explained the situation and told them since I have to pay Im going else where. To which they hung up on me. No explanation or sorry just a click. Looking at old reviews this seems to be a trend. Stay away

When my wonderful husband called me while at work last week to tell me he totally broke our garage door and needed me to find someone that could come out and work on it as soon as possible, I was not assumed. However, once I found Custom Door, and they told me they could get my garage would be working the next day, my mood did a total 180. Thanks guys!

Our technician Mike was great. We called in because our door wasn’t working. They came out and fixed it right away. Thanks!

High quality service at a fair price. My service tech was super friendly, very knowledgeable, and did an outstanding job with the work that needed to be done.

We had to have a custom made spring, and the installation was prompt and professional. Service was top notch and all questions were answered.

Best prices on wholesale parts the whole operation is second to none.

Excellent company throughout the process: choosing a new door, the installation, and follow-up. Very accommodating customer service.

Custom Doors is great, I’ve been doing regular business with them for a while now and they couldn’t be better.

Word to wise, do not use any of the sub-contractors that they recommend during the peak season. If Customs Garage doors cant come out, find another company, but do NOT use any of their sub-contractors as they are not professionals, ESPECIALLY Rush-in Garage Doors--buyers be ware

We called this service which promises next day service. We called Wednesday, set up an appointment for Thursday night. Thursday comes and goes so I called, got the standard apology, even offered to reschedule and drop fee for today, Friday, which we thought was great. Come today...Once again NCNS and called to say they could reschedule, but couldnt make contact with their one service provider.Waste of our time.

We have had 2 issues with our door, non-related, and both times the technicians were amazing - friendly, efficient. The pricing was way better than I expected!

Best place in town for all garage door and opener parts.

Great customer service and the best place to buy DIY parts in the metro!

Super knowledgeable and fair priced.

Thanks for the parts took care of the problem and appreciate you staying after hours to make it happen

It was very busy there...morning time and all of the hail claims.

Fantastic service.

Happy happy happy

Friendly, helpful, knowledgeable staff

Experts!

Yeah