I have been dealing with the most wonderful team of people that uas never let my fam down in thru all the pandemic they showed more love than I thought or even have imaged to the. New Ken location thanks for the wonderful times. As the 85 south says you deserve your Roses now
Not like the old RAC. It was a lot nicer back then. That said their are good options for you when your credit isnt so hot.
I had a graduation/4th of July party and one week before the event my 7 yr old refrigerator stopped working. I had tons of food in my fridge and freezer and didnt know what to do. Called 3 Rent-A-Centers with all kinds of excuses and no one to help me. Called RAC in New Ken and Chelsie told me to give her 10 min and she would have one for me. And she did!!! Jay and Donald delivered to me by 4:00 that day. I can never thank them enough. I dont know what I would have done except lose all that food and would have had to cancel the event. With the COVID-19 we were not able to get a fridge for a month and I was able to rent that one so we didnt have to live out of coolers for a month. Chelsie, Jay and Donald went way beyond what they are expected to do. I was probably the happiest customer they ever had. Thank you Chelsie, Jay and Donald. You 3 are great! RAC, they all need a big raise cause they are all awesome!! This is what customer service is!! Thank you again.
Always get good deals here. Customer sevice is top notch. Went to Aarons once, will never cheat on RAC again!
Shout out to the people who work there in New Kensington store
Great staff and atmosphere! Made it easy to own our product!
Great customer service!
Got a laptop through them it needed repairs and it took almost 3 months to get it back. When we did get it back they had the wrong charger for it. Its been another almost three months and still dont have a charger for it. This is ridiculous. So unprofessional
Worst I wanted the French door fridge they basically told me it was smaller then the regular fridge then told me that they just dont want to bring over I got the one I wanted elsewhere and what would you know they were glad to bring it over no questions asked. And I was paying way more then what I am now great customer service yeah right lazy just lazy
The works are nice they work with u if you dont have enough money
Fantastic place great workers
Many people call them what you want they worked with me through many problems and although some times we had disagreements I wouldnt rent from any where else
Great