First of all let me start by saying I’m a white choclate lover !!!!! I usually go to the Dollar General store on Colman Street in New London ct. because they usually have the White chocolate M&Ms which I am a fan of !! Well the other day I went into this location to get my candy and couldn’t find them anywhere 😱! So I asked the clerk who always helps me Caroline if they are out ? She dropped what she was doing and looked for them she finally spotted them behind the counter I was one happy customer!! Now Caroline went above and beyond for a customer which makes her AWESOME in my book !! Also the cashier Lauren was so helpful too
Great costumer service but not a real dollar store.
Cashier very pleasant i was on a break super long line only one cashier i didnt have time to wait
Ughhh....🙄I genuinely tried not to give a one ⭐ review but DG legitimately EARNS it, consistently. Not only is the service deplorable, but the last time I was there, (it was freezing outside) the store had no heat on!!I asked the unfortunate young man who had to ring me up wearing his gloves, coat and his hat on, why the store was so cold. He looked at his co-worker, LAUGHED and said Because the owners are too cheap to turn the heat on. I was stunned 🤯.Definitely not an employee friendly or customer friendly environment. Do better, Dollar General!
The employees are very friendly and helpful. They have a good selection of products in the store.
Wide variety of quality name brand items.Low prices. Great customer service
Well stocked store close by. Always have what I need
First time visiting this location, the Manager Jenn was amazing, friendly and courteous very helpful. Definitely coming back found some great little gifts for my sons teacher. They have great variety of items. They just need more employees to help the management she has a lot on her hands, trust me she can handle it but some help will be great like that people dont have to wait to long for help. Besides that awesome store.
Thank you to the two young men working the night of 5/1/2020. It was 8:58 and they were closing at 9. I ran in as their night was ending. Not only were they patient and friendly, but just a simple gesture of not making me feel like they were bothered was very appreciated. Such a small gesture but that kindness made my night!
Good and unique selection of treats and very reasonable prices. Good customer service too. But they could use a few more staff of comparable quality.
Dollar General was an excellent shopping experience. All isles well stocked with all your household and personal needs. Their price point on their branding products are an exceptional value for your dollars spent. The quality of these items are equal to or exceeded top name brands also available in their wide inventory! They are exceptionally courteous and helpful in find the exact items you are there to buy. Dollar General is a all encompassing store for your One Stop shopping needs. Visit Dollar General today and return home with all your shopping list items in hand! And with more dollars still in your wallet then other so- called discount shopping stores! Dollar General, you will see me there often!
The reception at the checkout was wonderful. I was greeted with a genuine smile. The cashier informed me of the benifits of shopping there. I was in a line of about five, yet with her patience and kindness, I left there a happy camper. I do not know her name but I hope she is there on my next visit.
Not organized, not clean. Pretty much a last resort. Much better stores around.
Workers are always helpful. Good prices. Clean store
I love this place!
I wish it was cleaner, more organized. It has what I need generally.the employees are friendly and want to help.
Clean and feels like the staff try to make the place look good
Nice store friendly staff
Place was so organized. Items on the floor. An employee located at the back of store, was communicating to employee located in the front of store loudly. So unprofessional
I Love the prices and the amount of choice of inventory they offer, but I do not like their cleanliness, and the lack of employees they have. Only one cashier most of the time. This is not a quick in and out store.
Always great.
Everytime I walk in there theres Nothing But Bad Experiences and Problems in the New London,CT store.. This store is Horrible.. People arent professinal or Welcoming there and dont sound like theyre not very educated how they treated me. Its not good. I do nothing there but seprate transations because not enough on my bank card.... Not my fault. An associate blaming me Just now saying its Cuz of you Rebecca. I let people talk and i give them a chance she said dont give people a chance to talk not true. Im not continuing a Conversation with a Very Rude Associate. Being Rude To a customer is Not Right And I dont Deserve that.!!!! Justice will be served. No Customer Deserves an Associate to be rude them you shouldnt get aAway with that at DG either Well that Person will be Spoken to when Im Done...I deserve nothing but a Friendly Welcoming Experience at Dollar General. And Not Rude bad ones.... No its really there Fault because they Dont know To work the card or gift card machine I saw them and their Trouble...Them blaming me Is Not Good. No reason for the snappy Attitudes. Hope it gets closed....... theres one in waterford i can go to maybe ill change but not giving up shopping at Dollar General. I love Dollar General. Sorry associates are having a bad day also a few Do have not much patience. Im A Good person causing no problems. Thank you and Have a Better day!!!!! And No its Not My Fault cuz of me??? WOW Excuse who does this Associate think she is speaking to me like that. Well karmaand Justice will be Served i Deserve a welcoming associate in there to speak to me Nicely and Calm. They handle way Wrong! I know Go to another store thats the solution.
Please give this store another chance! Ive been going since it opened. Ill be honest it was a disaster. A complete mess. I called in the summer time and spoke with the district manager about my concerns. He said please be patient while changes are being made and I agreed. I waited and stopped going for a few months because workers were extremely rude when you asked questions. I went back recently in the last week and was actually greeted in a friendly manner. The store looked AMAZING! Granted items still seemed missing. But change has happened. Its more organized. The new manager actually listens to concerns. And seems to care. Ill be back weekly as I used to be.Updating 7/20Removing my 5 stars and going back down to a 2New management again...store is again a disaster. One person working the register. Items once again not available to purchase. Its college back to school time again. Limited items..purchasing on Amazon .
The new staff at this location is great. The cashier even gathered a few items I was looking for while I looked for other items. I had a terrible experience here years ago but this new staff makes up for it. I will definitely shop here again!!
Good pleasent people
Good place to do simple shopping. Really like this store! And those who complained about “clutter” are just negative people. I mean come on is it really necessary? Do you all have a job?? Anyway you can’t please everyone. I love the store though!
Everything is well stocked
Place was a wreck, hard to find anything. The stuff that was in the right place was adequate at best. But saying such, it is a dollar store.
Slow service, mostly unprofessional. DG has consistent products and pricing. This particular store has an issue with hiring unfortunately.
I really like shopping at Dollar General because the prices are fair. They also sell groceries. Clothing. Hair products. Plenty of parking space. Great store.
You can get some great buys, especially on toys.
They had everything I wanted! This particular Dollar General was busy and they opened another register to expedite the line.Well done
It was great it was so great I for got my phone 😊👍
This store had a little of everything. Even holiday and home decor.
I have to say sense Toby has become the store manager that has been a huge difference!! He will go out of his way to help every customer that walks through the door! The employees of the store are much nicer that prior and all very welcoming and always offer help finding things. Also Toby has made sure that my dogs food is in stock at all times and saves me a trip to Walmart. Thank you!!!
Long wait in line.
Store is once again a complete disaster...things always look good when a * new manager* happens. But back to the old ways. Signs misplaced..shelves empty..items not available.
Nice store great prices
I love the store and the people who work there! It is always taken care of and the staff definitely help put a smile on your face when its needed.
Sat is the best day to go. Plus you get a extra $5 off your purchase if you download the digital coupons. This is every sat.
Good place to get things but they need more employees.
I used to work there .It was great then..Im not sure what its like now
I have to say that the New London Dollar General is looking fantastic! The store is neat, clean and organized! Im impressed!!!
Friendly employees and always helpful, descent prices
Loved experience. Young woman at fromy of the store was awfully sweet
Absolutely horrible!!! One girl working, huge lines & my card was charged they said it wasnt. Have bank app right on my phone. Had to call in manager that had no clue either. Still now fighting with my bank because I left with nothing & a minus $44 on my account. What is going to happen with that???? As if someone cares
Every time I go there the store is a mess. I believe she was the manager (heavy girl with brown hair) that I was dealing with, but she was not only rude to myself, other customers, but her employees as well. Its a TOTAL shame because if it wasnt for her, I would continue to shop there, but this wasnt an isolated incident, she has been rude and has had a poor customer relations in previous visits to the store. Maybe I will try back in a few months and see if maybe higher management has other issues with her and fired her or with any luck she quit. Other than the manager keeping a messy store, having a bad additude and poor customer relations, I generally like the store. Great prices.
The price is always rite!!
Always a good stop for quick pick up and go nice people always a smile
Best prices GREAT CUSTOMER SERVICE
LOVE THIS STORE!!! THE PEOPLE WHO WORK THERE KNOW YOU BY FACE AND THEY ARE VERY COURTEOUS!!!!! IM THERE 6 TO 7 TIMES A WEEK!!!!
Good people work there very helpfull.
Neat, clean, friendly staff, and good prices.
COVID-19 issues: Employee(s) not wearing masks and ~4 feet from patrons, about 1/4 of patrons not wearing masks and going w/in 2 of another patron, not keeping #s of patrons down, not wiping high-touched surfaces often enough that it was seen in the ~25 minutes I was there, etc.
Love the cashier there friendly and there price are the best always have sonething on sell
Fair prices, good place, good people, sometimes the wait time at the cash out could take longer then expected.
Damn it must feel good to pay less.
They always have what I need & the employees are so polite
I founded good things for good price.
Great place
Great prices, products and service!
Shelves not yet back to pre-covid levels
Lol messy in there, took awhile for them to know they had a customer lol
Not sure how old this store is but it looks like 10 yrs old which Im sure it is not! The place was filthy, boxes and items all over the floor making it difficult to walk never mind push a carriage. Only saw 2 employees and neither asked if we needed assistance. Left empty handed. Wont return.
I only went here to go to the bathroom. Nice bathroom 5 stars.
Has what I need at reasonable prices. Special sales. Military discount days.
Its a great place to shop it has a little of everything that a person or persons need also the staff are great.
Dollar General reminds one of the old general store with a little of everything and at a reasonable price. The reason for 3 stars is I have gone to this store several times and it always looks like they are just putting stock on the shelves.
Friendly and helpful employees
Great store clean organized low prices pleasant staff I find everything I need in one store the only thing they dont sell bagged ice would be convenient for our summer beach trips shopping
Pretty decent prices good stuff cheap
Great service and prices
This store is great and has everything
Employees very pleasant, clean place, friendly environment. I find what I need in this store.
The prices are reasonable. The quality of products is just ok. Nothing to brag about
Has many discount items but, many times, out of stock and, needs to seriously consider at least a couple more f/t employees.
Love it have good sale
Its convenient and economic, I can get in and out easily without getting totally broke.
Now its a nice place to visit sometime. The workers are really trying to make things much better.
Local neighborhood store, good personnel, very helpful!
Great place no lines nice cashers
2 yrs ago i posted a review that was very unflattering because the store was unkempt and the cashier at the time(this was on more than 1 occasion)quite unprofessional. Now, the cashier is professional,courteous, and the store was tidy.
Good customer service and good prices
Prices are great.
Cheap prices and so many good finds
Quick service
Love this store. They got everything i ever look for!
The staff are great
Its not cheap as it should be! Very friendly staff and good variety!
Great customer service and at good price
Love this place hands down the best dollar stores huge selection
Nice place to save a buck.
If you need to get things its open till 10 pm
Very clean and stocked
The make you feel at home and have great deals.
Store very cluttery hard to find anything. Workers in backroom couldnt get help
Good sale items.huge variety of all household and paper goods
It always has what I need, and this particular store is BIG
Have a good selection