The owner is very kind, the place looks beautiful and very organized. He helped me pick out a very good wine that I would have normally not have even tried and I loved it. He is very knowledgeable on his products great customer service. Will definitely be coming back for more suggestions of wine that he has!

Made a large order in August online. Received shipping notification on September 1st, but was unable to follow tracking information provided. Waited a month to check in. I understand that shipping is slow, and I am pretty patient. Left a message at the store with my order number inquiring about when shipment is expected, with no response. Called back and talked to new owners who said they know nothing and cant help. Said they took over two weeks ago. So, basically they took my money and closed. Very disappointed.

Very bad experience with shipment, same like few people before me. My bottle supposed to be shipped via Fedex Ground, store claims your package has shipped on our end and is with the carrier but they are not able to provide any tracking number or evidence that it has been shipped. After few weeks they said FedEx does not ship spirits so the carrier used is Pitt-PDI - so why their web page says Fedex, what else they ship other than spirits? Still no tracking number, they dont reply for my refund request. Terrible experience, dont use this store for shipments!

Some aging beers on the shelves. There were also some crushed cans in the cooler sitting with the normal stuff.

Best store with the best selection of local and not so local craft. Awesome helpful staff too

Great selection of unique whiskeys like Whistle Pig The Boss Hog. Great rye !!🥃🥃

Wonderful small business, great selection, fair prices highly recommend them to anyone looking for a great bottle to enjoy for themselves or to give as a gift.

Third party shipper they used (not FedEx or UPS) leaves a lot to be desired. One package missing/lost/stolen and no in real time way to access shipping documentation. Numerous emails required for problem resolution. Doubtful if I would do online business with them again.

A whiskey lovers paradise! Massive wine selection as well, if youre into that kinda thing. Beautiful craft beer and cider selection.

Comfortable and safe Place!!!! Polite And Friendly Workers. Thank You🙏🙏

Good craft beer selection. They would benefit from more frequent updates to their UNTAPPD and in-store wifi (there is no service once you walk inside the front door)

Good selection of different whiskey and they have an extensive beer cave with some of the harder to find craft beers. Pretty solid selection of everything all around.

Universal has a good selection of liquor and wine.

The lady there was very friendly, gave us good directions to restaurants, and helped us select some items.

1 STAR IS A COMPLIMENT. Lost two orders and absconded with my $$$.

Great selection, kind helpful staff, and decent prices

There was a problem with shipping a gift and the store manager took care of it. Recipients loved it.

Universal Package Store is really great. They have a great selection, especially if youre looking for different or unique drinks to try. Most important, however, is that theyre friendly and willing to offer advice or guidance! I highly recommend them.

This is one of the best liquor stores Ive ever been to. A mind bogglingly huge selection, and the prices arent bad either! Beer (from big name to craft), wine, hard liquor and even Zima during its brief comeback! They had mixers and limes too! Staff was friendly and everything was easy to find.

Well presented and ready to find what your looking for

This place is amazing, particularly for those who like craft beer. They have tons of options, let you buys single, and they are super helpful and knowledgeable. Recommend it highly especially for beer drinkers!

Friendly, great service. 👍 👍

Super friendly and knowledgeable staff. Great selection of beverages. Occasionally they have vendors there who provide tastings.

Excellent service, great selection

1st bottle broken in shipping, 2nd bottle lost in shipping . Dont waste time with mail order, this company doesnt care about their Customers.. As you can read they blamed the other guy

Love you guyssss yall always have what I want! ALLISON ROOLZ

Great Beer Selection! Employees are very Friendly and Helpful.

They boast having 500+ whiskeys and they certainly do! The selection and prices are amazing.

Great selection

Super knowledgeable and helpful staff and a great selection!

Great selection that spans all price points.

Fair prices, helpful staff,easy access.

Great selection and really good pricing.i will definetly come back n will recommend to all..Thanks

I was in NL and noticed Universal had a new location. The store is much bigger than the others but still has the same great selection - just more of it. Definitely recommend if you’re in the area!

Thats my favorite liquor store, I love the staff, always very kind and helpful.

Great selection a bit pricey though.

Great selection, clean store and helpful staff!!

New store just opened. Very good prices and selection. They are also giving away free T shirts with purchase while supplies last.

Place is oddly classy. super clean, great staff, best selection in the area for sure.

Great store with friendly and helpful staff. Best selection of beer around!

This place is amazing for all sorts beers. But they have everything under the sun, alcohol wise

Great variety and pricing.

My go to when I want to unwind. Service is always friendly and prices seem to be the best around.

Great beer selection and awesome service!

Its pretty fancy with some high end liquor.

Great selection, friendly, helpful staff, and competitive pricing.

Friendly knowledgeable staff. Great selection and location!!!

Large selection and helpful staff.

Visited the Old Lyme store where they are always very helpful and pleasant.

Cool New place. Convenient in its location.

Too much of a good thing

Greatest microbrew selection in the area, no contest.

Huge selection good service

Huge selection, even some rare finds, but up there in price.

Has everything. Plus a very large selection of whiskeys

They always have what Im looking for, even if I dont know what that might be. Large selection of wine as well as any other drink that you may want

Great selection. Friendly staff.

Booze beer wine! Everything an alcoholic would need!!!😍

What is there to say, it is a package store with a large selection and prices are set by state.

Great selection great environment

Awesome friendly staff

Well stocked neighborhood store

Great selection of IPA.

Closes way too early

Great location

Nice service

Cool

Great

Good prices