I received great customer service both during the over the phone reservation as well as at the store at lease signing. Staff were courteous and pleasant to deal with.

We needed a place to store a car to free up space in our garage for remodeling supplies. The staff were personable and very customer focused. Thank you for your help.

I needed aa short term storage unit in a hurry. I went to the New London location and Amanda was fabulous. She was very personable and I got a unit that day. First month price was great and after that the prices are very reasonable. Extremely clean and climate controlled. I highly recommend this location for short or long term storage units. Thank you.

Amanda was great. Moved across the country and needed a safe place for our stuff. Amanda made everything so easy. Moving is crazy and CubeSmart was the perfect answer. Thanks again.

Staff is helpful and overall experience has been excellent. Highly recommended.

New London location is super convenient easy to find. Price option and intro promo was really good and the facilities are clean, updated and your staff is really well trained making our entire experience positive. Our friends even noticed and commented that they are thinking of using your facilities.

Facility is secure, super-clean and easily accessible! Amanda at the front desk was very professional and helpful.The elevator I used to reach my 4th floor unit was centrally located and a nearly straight shot to 3 exterior doors making for a smooth trip in and out with heavy items.Carts were available at all of the exterior doors I used for entry which were very handy. Not once while my items were stored there was I unable to find a cart. Even when 2 large moving trucks with crews were moving items in / out of other units.I would definitely recommend this storage facility to anyone that needed one in or around the New London area.

The Manager, Amanda was very Pleasant to do business with. The facility is very clean and organized. The security of a climate controlled unit to protect contents is priceless.

Beautiful new facility and very convenient right off route 95. Prices very reasonable and some great incentive rates were offered to me as well. Highly recommend and be sure to ask for Amanda. She will take super good care of you.

Excellent facility, very reasonably priced with discounts, organized processes and very helpful staff. Cant say a single bad thing about this place, rent a unit here with confidence!

Clean. Easy access to the unit rented. Priced fairly.

Let me just say Amanda was such a pleasure to work with. She provided me with all the information I needed, her attitude, knowledge and customer service where unmatched! I went through various other storage companies and she was the main reason I chose cube smart it was the best decision I made I don’t think I would have had a better experience anywhere else. So if you are in the Groton area. Make cube smart your choice!

Greatest staff, best experience, best I have found in this area.

Great customer service!!! I worked with Amanda and she was amazing very informative and helpful!!!! The building is very clean, everything is brand new, and it’s all climate control!! They even have water fountains and bathrooms for yourself and your movers to use! If you have a storage at New London storage on Bank Street do yourself a favor and go see Amanda!!!! I promise you won’t be disappointed!!!

I was very happy with the service. Very clean place and easy access to everything. And you can beat the price and incentive

Went to move in from out of state so was unable to look at unit. But figured with all the good reviews itd be fine. I pay $56 just to move in, get there and the unit is stuffed toward the back down halls up elevator and around corners. How is that an easy move in? My stuff wouldnt even fit in the elevator anyway. Open the unit and see rat poison which my kid tried to grab. On top of that the unit is not even a 10 by 10 more like a 8 maybe 9 by 9. So I cancelled he contract and lose my $56 bc they dont return it. So now I feel like what a bunch of crooks! I will definitely not recommend getting this storage unit ever.

We rented 2 units for temporary storage and were very satisfied with the cleanliness and ease of access. In addition the rental process was very easy to do online and promo made the cost very reasonable.

Amazing! So glad I chose to store my stuff here instead of Saybrook Storage off exit 66. This place knows how to deliver value.

Awesome clean and secure !

Now this is the place you want for storage!! And All Brand New 🙌

Nice customer service, unfortunately the storage unid wasn’t what I was expecting, the unid it’s not sealed, it has a web with big holes as Ceiling, so any kind of animal and dust can get in, well... once we drop off our stuff, a mouse ran out from our unid, keep in mind that I didn’t had any mouses in my house and at that time it was the second trip dropping off our stuff, now I’m concerned about my personal property, the location of this cube is new london CT