He got me! The store manager was knowledgeable about the deals offered, and provided me with options based on those sales. Everything I needed was provided to me, and then optional replacement items I didnt realize I needed I ended up taking as well. My car is happy with new oil, filter, and air filter. Prices are comparable to advanced auto. Would recommend

I needed a left signal bulb replaced, went there they told me which one to get and asked if anybody can show me how to replace, Kevin said if it is easy reach he would change it. It was reached by under the car, he replaced one and asked if I want the other side also I said yes, that got done and I remembered about the windshield wiper being 15 years old and never changed asked him of they have that in stock, he checked got the new one and changed that too. Keven is a gem and I look at auto zone now with so much more than ever. Thanks Kevin !

What a couple of nice men!! One of them had ths same kind of car as I did & I was able to help HIM with an issue with the jeeps we drive! Will be visiting again!

Not giving them my business again. Im having trouble with my ford fusion battery so I remove it and bring it in. I tell them the make, model, year, engine size and transmission of my car and its obvious the kid behind the counter doesnt know what hes doing. He seems new and its totally understandable that he needs help with a battery exchange. He calls to his manager who shouts at him what to do since hes on the other side of the store. He goes gets me my battery and another manager comes over to help him out with the checkout. I get home and the battery is wayyyy too big to fit in my car. I bring it back to the store and the kid insists that I must have giving him the wrong information. Now Im not one to give someone new on the job a hard time when he messes up, but to try and pass the blame onto the customer really pisses me off. The manager who helped us check out comes over and she says I must have given them the wrong model. I insist that I didnt. She then says that I must have given them the wrong year. They are now clearly fishing for something that I did wrong, which further pisses me off. It seems really unprofessional and inconsiderate for two employees, one of which who wasnt there when I gave them the info, to insist that I was the one who messed up. They finally get me the right battery. I go home and tell this story to my father who tells me that when he ordered brake pads from them they gave him 2006 Honda Pilot brakes instead of the correct 2016 Honda Pilot brakes. Clearly they dont care about getting your car details right and in my case when they mess up they blame the customer. Stay away!!

Friendly and helpful staff and the store is kept tidy and clean.

Perfect experience. Very helpful. Put my battery in and took about 15 minutes.

Good service & helpful staff, fair prices

I would like to commend Nathalie who helped me today by checking my battery and alternator. She was polite, pleasant and well-informed. She relieved my anxiety about my car’s performance and did so very efficiently. I will definitely revisit this particular shop thanks to Nathalie’s expertise and customer-friendly service.

I call this young lady NATALIE from 1800 miles away to tell her that my 78 year old mom was stuck she called my mom to make sure that she know that she be well taken care of when she got there NATALIE treated her like OWN mother NATALIE is a very valuable asset to your company she went above and beyond to help my mom my mom called Advanced they told her that they werent checking batteries anymore and neither does Auto zone so not true needless to say she now has a new store she will be stepping into the Zone from now on thank you Natalie and your well trained crew made a bad experience very pleasant God Bless

Staff is usually friendly and they generally have the parts at good prices. Just have to be patient because its sometimes a slow process getting in and out.

I went to this location today - the New Milford store - to get new windshield wipers for my parents’ car, and I had the pleasure of being helped by Natalie and Joel. Both Natalie and Joel were very personable and made me feel appreciated as a customer. In my opinion, they went above and beyond my expectations and should be commended for their kindness and professionalism (especially given these challenging times we are all currently living in and dealing with). I highly recommend this location.And again, thank you to Natalie and Joel.Kevin Quigley

One of the less busy locations. I walked in and was helped in seconds.

Our battery died, but the men at Auto Zone in New Milford, CT saved the day. Corey arranged for the exact battery we needed to be waiting for us. Joel handled the tricky installation with ease. Everything was taken care of in an efficient, professional, and friendly manner.

Yesterday I had a great help with a girl name Nataly (don’t remember how to spell it). She helped me with a battery and even installed for me! Thank you so much and I am definitely coming back for any parts I need for my car.Great customer service,specially for a girl like me that doesn’t know anything about cars.

Service is great but sometimes their stock of parts arent sufficient for certain cars

I like to come to this AutoZone for many reasons... it is in my town, they know me by my first name, but nothing is more important than the knowledge they have on their products, every time I see Ian or Nathalie I know Im in good hands. They are great. 5 Star service.

Every autozone I ever go to is a disaster and this one is no different. Bad customer service and disorganization is what youll find here

Store 4736 Nathalie Felizdipre is absolutely amazing! I’ve been to this AutoZone before and she’s created such a wonderful atmosphere. Really awesome addition to this store!Pay this woman more! It’s hard to come across above and beyond help in retail stores and she’s great 👍🏼

Great place to buy car parts and accessories. Joelle the manager is terrific.

They know what you need, even when you dont !

Great team Jasón, Cory and Joel were really helpful I appreciated today how all of them were helping every customer and also were able to support to each other when one of them were having some issues at the counter. I will always be back. I loved the team effort and they all have a wonderful customer service.

Crystal was very helpful grabbing everything we needed and helped us find everything including some great deals for oil changes! It’s also super nice that this store donates their gloves to hospitals during this crisis.

Chrystal gave me personalzied and attentive service, including informing me that the store had a Toyota OEM filter in stock for the same price as the aftermarket one I was about to buy. She also efficiently processed a return even though I had lost the receipt. Well done Chrystal !

Not impressed with the amount of complaints the employees dish out about their coworkers in the 5 minutes it takes me to grab some soap and wax.

Quick in and out

Natalie and Jason will take great care of you. Stay late to help me out, I was low on oil. Thank you so much.

I went to Autozone for a battery for my ride on mower. The staff there was very helpful and knowledgeable. In particular, Natalie went above and beyond by driving to another Autozone to pick up the battery since it was out of stock in the New Milford store. With her help, I was able to have my battery that same day. Great staff and service at this store.

Excellent and professional service.

Good service and close location.

Corey & Nathalie were very helpful and knowledgeable. Always a pleasant experience when I shop there. Thanks !

Best automotive store in the state! This store is top notch with the best crew I’ve ever seen in action.

Friends` car battery was very dead. Spoke to Cory on the phone and got excellent recommendations; Joel took care of them at the store. Between the two of them, they got above-and-beyond service. I was very glad to know that my friends were in great hands!

Absolutely love coming to this autozone in new Milford, the service is great the staff is very friendly specially the sales associate named Crystal shes a doll, always with a smile on her face and ready to help.I Will definitely be going back for my future purchases.

I came in here to purchase/get my headlights replaced and Crystal was AWESOME! Very friendly and helpful staff, thanks!

Was looking for a less common color touch-up paint. They didnt have it but directed me to another store nearby (Levine Auto Parts) that could mix it (off premises) for me from the paint code. Very nice and helpful.

The associates at store #4736 are always so helpful. Natalie and Linda are great go in and see them with questions and or concerns about your vehicle. Thank you again

Really great team! Responded to my questions quickly and accurately. Go there !

I was at your store and delighted to purchase my needs. I met the manager and was very impressed by her service and personality. She was professional and attentive.I will be back to purchase my parts again. I will tell my friends about your store and Nathalie Feliz Dipre.

My last visit to AutoZone was absolutely amazing. I ended up taking a stop at the New Milford location to get some headlights for my car. After leaving the location, I realized I had left the items there. I got back to the location with about 5 mins of closing and Joel (Rodriguez) & Natalie (Feliz), not only stayed late to help with questions but Joel stayed back another 30 minutes to help put in the headlights in my vehicle. It is very rare to get customer service of this caliber in general, but for an individual to spend 30 minutes after closing helping with an issue, I thought that was phenomenal. Thanks again the AMAZING Autozone team of Joel and Natalie for going beyond in this instance. You guys are godsends.

I go to autozone in New Milford for all my maintenence supply. The staff is helpful and Natalie strives to give you the best customer experience.

Upon entering store I was was greeted quickly by Nathalie and Cory, they both helped me get what I was looking for. I was extremely pleased with the service I received

Natalie was very professional and willing to help. She put my wipers on in the rain. I will be going back to that store because of her.

Natalie is always helpful and courteous when Im shopping in the aisle at Auto Zone!

I stopped by to pick up a replacement lightbulb for my Honda. Not only did they physically point them out to me, not just direct me, but Nick offered to install it too! Im very grateful as you have to be a contortionist to replace it! Thanks again guys!

Staff was very helpful

Great parts store. They have anything you need to fix your car and get it running like new. Also have loner tool sets if you dont have tools

I absolutely love this place. The service is top notch! The store manager is extremely knowledgeable and helpful.

Had things I needed. But my daughter was in another town with the car. I wish I could of paid at one store and she picked them up at another. That would be much more convenient.

Very rude to customers and unprofessional. The men working treated the women in the store poorly and when a man walked in they become very unprofessional in the way they spoke to them. They were very unhelpful to me today, maybe the phone the old guy was on was more important. I will never return to this store. Advanced Auto is a quarter mile up and they are very helpful. They only reason I actually went into this store was because I ordered some things online and it was supposed to get shipped to my house one of the items didnt show up and they called me to tell me it was there .

Went there last night and Joel and Nathalie went above and beyond to help me even when I had no clue of what I needed they were willing to explain everything with patience so that I could understand everything!!

Good auto store

Nathalie we always gets my Parts gets the right stuff and anything that’s ever wrong is fixed which is really ever ever happened And I highly recommend people to come.

Your normal auto store. They have what you need or will get it for you. They tested my battery and offered to uninstall the old and install the new, free of charge of course.

They were very helpful in what i needed to find.

They had many things that I needed. Good prices and knowledgeable staff

I thought the people who work at autozone would have a little more knowledge about cars. I went in there today and noone paid attention to me and finally someone did and helped me for a bit. But the cashier, seriously.... something needs a change because its frustrating not knowing about cars and finding a place that sells stuff for cars they dont even know either.

The store is fairly new. The salesperson found my parts easily and were friendly.

I had the most beautiful experience with Natalie

Very helpful. Brandi is very knowledgeable and easy going.

They are always helpful, fair priced and seem to always have what I need.

People there are always ready to helped me when i go there

Great place to go and get your car parts

This place allways helps me out, and they they have a nice and easy rewards system!

Great service. Helpful friendly people.

Great help, had what I needed for my car

Darnell should not be working there!! he didnot help me at all he sold me ignition pack with one random one it was also broken and instead of being nice and understanding he was extremely rude and nastyi will never do buisness at this place

Great help from the staff

I got in the Zone! Friendly helpful service.

Very helpful staff in this store.

They guys are always very helpful

Customers service wonderful

Always great and friendly service

Great auto parts

Knowledgeable and very helpful staff

Knowledgeable staff fully stocked

Staff very helpful.

Helpfull staff.

Quick service for an autozone

Best rewards program

Great customer service

Great and knowledgeable staff

A helpful place

Great customer service

Helpful staff

They had what I needed and 2 for one

In and out with what I needed!!!

Great staff

Knowledgeable staff

Too expensive

Always helpful

Meh

🔺️🔻It is NOT so detailed !!! 🔴NOT so detailed !!! 🔺️🔻