Napa generally a good place overall, except for this one in NOLA east. Constantly disappointed by their lack of effort and inability to help on every visit. I prefer better parts, but at the cost of dealing with these guys. Ill have to start driving across town.

Its Saturday, Google says they open at 8, a sign at the store says they open at 8. Waited outside the store past 8:05 and left because no one was even close to opening. When your project is time sensitive this is a bummer. Maybe the employee schedule should start 730 or 745 to ensure you open on time.

Didnt have what I wanted but the audited for me and took care of me

A little slow but okay!

Great customer service

Customer service was horrible. Went to this location with my dad to pick up antifreeze for my car, only had one customer in front of us, but waited 10mins just to check out. (Both registers were working) Employees, on the clock trying to hide down the aisle and on the side/back talking about what happened to them yesterday knowing there are other customers in the store waiting to get checked out. Just horrible. Only came to this one because it was 5 mins away from my dad’s job. I will continue to go to the Gretna location with better customer service

They even have German car stuff. Pentosynth and Liquimoly and Lubromoly

Parts are high, but they are good quality, fit right, and last. Next best thing to using dealer parts.

Very knowledgeable

BRANDON,WAS VERY HELPFUL AND PROVIDED GREAT CUSTOMER SERVICE.

Poor customer service and product was opened and missing parts...

Brandon at the New Orleans East store gave me great service and was very helpful in making me make the right decision and all the parts was just what I needed. It was great doing business there. I will tell everyone to go there

Stacey and Jeff are awesome they know the parts and if they don’t have there they will get them for u

Best parts place i know and friendly service.

Did not have what i was looking for

Good guys all around! Branden, Jeff, and Shannon are very knowledgeable and helpful.

Counter people were very helpful and friendly,service was quick.

Everything in stock, excellent customer service.

Good friendly people

Small parts shop but theyve always got.the parts I need in stock.

Always has what I need!

Great

Good guys working there

Tire change was done fast

Great parts place

Parts are good prices to high

Good prices.

They took a lot of time with me.

They close earlier than advertised.

Very very helpful!!

Knowledgeable staff.

Great help

Ok

Some truck parts

Better parts

Dissatisfied