The staff at Cycle Gear NOLA are so very helpful and friendly. I was getting gear because I’ll be a new rider and Mr. Lewis was so very helpful and patient. He told me about the different kinds of helmets and how they should fit, answered all my questions and gave me lots of tips and pointers. This shop has the best selection of gear and accessories for women riders than all the city! I have found my new favorite shop and will absolutely be back!!
Lots of accessories and gear. Knowledge-based employees with experience with all brands available. Unbiased opinions. Highly recommend
I was pleasantly surprised to see that they had a great selection of helmets in stock. Also, Dylan was vary knowledgeable and helpful sharing his own experience with different types of helmets. Was easy to make my decision!
Mr. Lewis was super helpful. I think I was in the store for all of five minutes. I walked in and told him I was looking for some gloves for a 2 kids who rides 4 wheelers and the next thing you know I was walking out with mesh body armor! I didn’t feel rushed at all and any questions I asked, he was knowledgeable. Definitely will be back!
The customer service and care at this establishment is amazing. The staff are very knowledgeable, friendly and thorough with describing each product. Nick and Lewis are phenomenal salesman and very knowledgeable when it comes to showing customers around the store and helping you pick out the best product that meets your needs. I would recommend this store to anyone that has motorcycle needs!
I had been searching for the perfect women’s motorcycle jacket and having no luck I headed over to Cycle Gear. Blake immediately welcomed me and went right in to helping me find the perfect jacket and gloves. He even took time to sort through helmets with me and called other locations to try to find what I wanted. His patience and knowledge are unmatched. Great experience, and I’m loving my new gear! Thank you Blake and Cycle Gear! You can’t find a better place to get what you need so don’t hesitate to check them out!
They put my rain suit on me in a storm.. and i bought the best Italian made boots.. best thing Ive ever had on my feet.You need to go here!
Very helpful and knowledgeable staff. Feels like shopping at a mom and pop store instead of a chain.
My wife and I went here today, and from the moment we walked in the store, our experience was exceptional! Blake greeted us as soon as we walked in and proceeded to give us his undivided attention and make sure we found what we needed. My wife needed a helmet, and Blakes customer service was very professional and genuine! He made sure my wife found a helmet she liked and that it fit her head properly! Best customer service we have received from any store in a long time! Great store with lots of stuff at a great price! I recommend this store for sure! Im sure all the employees are great, but our experience was with Blake, and he was really good at his job! Thank you cycle gear and Blake for a very enjoyable experience! We WILL be back!!
Great selection of gear and staff is courteous and helpful!
So kind helpful went above and beyond to make sure we were all safe on the road
Great store! Friendly workers had to have a tire mounted and balanced didn’t take long at all, great selection of helmets and gear to go through will definitely be back for some winter gear
First I want to start with costumer service is very great I have not received any attitude or aggression with the ppl who work there I feel like the prices is very affordable very clean an detailed store an I shop there regularly for accessories oh an my boy O.G. with the Harley Davidson bike who work there that’s my boy he welcome me with open arms every time I’m there even when the store is not busy while I shop he tells me his bike ride stories an experiences he had in his lifetime very good dude reminds me of my grandfather but this is my review thumbs up keep up with the good work.
I had a great experience at this location, 4/20/2021, while shopping for my first motorcycle helmet. The staff (an older and younger guy, wish Id asked for their names) were very helpful and informative. They answered all of my questions and provided me with all of the information I needed to make a good decision, including suggestions I hadnt considered, without being pushy. I will definitely be returning to this location for future purchases.
Mr. Lewis along with the rest of the staff are awesome. Very knowledgeable about items in the store as well as on road experiences. Very pleasant interaction....no pressured purchases. A+A+A+
Staff is very friendly and helpful. Online orders can be returned at the store with no additional shipping costs.
Greattt staff! Nick has helped me out multiple times. I always check out cycle gear first when I need anything. Thanks guys
Good customer service, enjoyed my visit, and they were very helpful. Thank you “Jeff from Slidell”
Great customer Service and will definitely shop at Cycle Gear - New Orleans again!
The staff is very friendly and are more than happy to assist with any questions. This is one of my favorite places to shop for gear, so many options, and the prices are more than reasonable. Also, if you cant find what you need, they can order it for you and have it delivered straight to your home.
I purchased front and rear tires for a Triumph Bonneville through two online vendors and tubes from Cycle Gear. I took the wheels to Cycle Gear for mounting expecting to have to leave them. Instead they immediately went to work and had me out the door in about 45 minutes. I’m very satisfied.
Wish they supplied more variety and stock. No parts sold here except for apparel. Instead of cycle gear it should be called cycle apparel. No bike services and very inconvenient store hours.
Always in and out for motorcycle related gear. Salesman are helpful and NOT pushy. Very personable crew over there 👍
Having a brick and mortar store is a blessing, courteous staff and always helpful!
Worker was real patience and helpful with helping me get fitting and finding a helmet plus assist our customers in a timely matter. I highly recommend this store to anyone looking for moto gear
Great location, helpful staff and knowledgeable of their gear
Great customer service Blake Thomas help me with everything from helmets to parts to accessories he goes above and beyond great vibe all around
Love it quality stuff they got everything
A large selection and very helpful staff. Ive made this place my go-to for accessories.
Helpful staff and the part i needed in stock. cant ask for much more than that.
Guys here are always super helpful. Wish they stocked more road racing / track oriented gear and parts.
Friendly and knowledgeable. Very happy with my helmet and cardo purchase.
Purchased a Bluetooth comm set and they installed it for free.
Got an inner tube for a scooter. Good customer service!
Krystal is the absolute best. Weve walked in on a Sunday a few times now and each time shes been extremely helpful in helping us find the right gear and parts. Easily the best customer service weve gotten at any store ever. Weve spent a lot of $ there and will continue to, thanks Krystal!
Very helpful and knowledgeable. I will recommend them and return in the future
Absolutely great experience very knowledgeable to plenty of time to help me find the correct helmet that fits. Come to find out I was wearing the wrong helmet for the last 8 years
Krystal is very nice and helpful! We have been in multiple times for riding gear and will continue to shop here because of the wonderful service we have had. Thanks again!
Extremely helpful and patient for a new rider looking to buy a helmet for the MSF. They were more concerned with educating and helping me select the best fit than trying to sell the priciest or most gear. The three guys there all recommended I buy only the helmet now and return later for the rest, so I could use the MSF discount.
Finally a CycleGear in New Orleans. Employees are nice and helpful. Good place to pick up some gear.
Make sure to see Blake, he is awesome and always willing to help. Highly recommend!
(WHO-DAT!!!!) Lost 4words great service 👍
The service was great And a team members very knowledgeable.Thanks Cycle Gear New Orleans
Awesome service . Had my tires when 4 harley davidson shops didnt. Great prices highly recommended
The employees have always been super friendly, knowledgeable and helpful. Great selection of products. Blake was very helpful and patient, answering questions and explaining the products to us, would highly recommend.
Great customer service. These guys know their stuff.
Friendly employees, very accommodating, great customer service
Selection was outstanding!! The employees were very friendly and knowledgeable of items. Didn’t feel rushed or overwhelmed. Great deals too.
Prices way to high Amazon is cheaper
Very helpful staff. Decent selection to choose from.
Great experience! Staff was friendly, patient, and extremely helpful. Really glad I found this place!
Great store with a huge selection!! Its always a joy to come visit Nick and the team!
The manager Nick is fantastic! Very knowledgeable and very helpful. I’ve been to Austin, San Antonio, Houston, Baton Rouge and NOLA is BY FAR the best store of them.
Helpful staff and lots of inventory to peruse!
Great group of people! The old Assistant manager was a great guy but the new ASM is pretty cool too.Spend all your money here!
The salesman was extremely nice, knowledgeable and helpful.
Customer services is actually amazing. I would recommend to everyone
Good customer service, they go above and beyond. Theyre store stock is mainly helmets and jackets. Dont expect mechanical advice, since its a retail store. You know who you are.
Joe was very knowledgeable and a pleasure to deal with. The store had exactly what I was looking for at a very good price. Job well done guys. We needed this in NOLA. Looking forward to the one year anniversary.
They were great they helped me figure out the right helmet size for my grandson
One of the best shops I’ve been to!!! Personnel very friendly and professional. Helped me find what I needed definitely coming back.
Great service!!!! Nice staff
Been there twice, the staff was super friendly and helpful. Especially to me as a new rider. will definitely be back!!!
Helping ppl is what they do
Extremely helpful Sales Staff.Huge selection of Motorcycle gear.Awesome location. Parking lot behind the shop.Definitely worth a stop...
Quick and professional.
I’ve been a loyal customer to the Cycle Gear brand. Spent close to 1000$ over just a couple of years. Went to the NOLA shop. Rode my bike and looking to check out headsets. I had my helmet and backpack with me. Instead of just asking if I would leave my backpack at the counter I was treated rudely and was pretty much targeted as a potential shoplifter. I have no problem if that’s their policy, but it’s not posted that I saw and two employees had an opportunity to ask me to leave my pack at the counter especially since they told me where I could put my helmet. It finally came down to who I assume was the manager, to not ask me but to rudely suggest I leave my pack at the counter. I won’t be shopping there again. Motorcycle gear is cheaper online from other vendors and Amazon/eBay.
The entire staff is very knowledgeable and friendly. No complaints at all
Very courteous and eagerly helpful
Im conflicted. I bought a helmet here, no big savings or anything, average price. They have a nice selection of apparel and gear, tires etc and it looks well organized. Its nice to be able to see a spot where you can physically lay hands on gear that you might want rather than having to buy online sight unseen. Both salespeople were friendly but the guy I was dealing with seemed like he was rushing me along. I made my helmet selection and just wanted to browse around because there was so much to take in. I tried on some riding jeans but the fit was not correct for my short self and he seemed to take it personally when I passed on them. Im sure he thought he was doing his job and being helpful but I dont like being followed around when I just wanted to look. I probably would have bought some more items but I ended up just paying for the helmet and leaving. I kinda wish I had been dealing with the other salesperson. Im sure Ill return in the future but my initial visit put me off.
Nick was awesome. He knows his inventory and is very knowledgeable. I will definitely be back.
First visit today and not the last. Tons of stuff at reasonable prices. Found Sarah to be welcoming and very informative. No longer have to pay dealer prices and wait on Amazon delivery. Tons of parking in the back.
This place is awesome, great staff, the manager is dope! He will help you find what you need and advice you on what you might need he’s straight forward haha. Most def my favorite store keep it up!
Tire change. Thanks, great bunch of guys and lady. Very friendly and helpful. I had to check their Grand opening.
This location was much more helpful than the Baton Rouge store.
Outstanding service, selection, IN STOCK merchandise, great pricing and price matching or beating the price of online dealers! I shop NO WHERE else but Cycle Gear, because theyre the BEST!
We went to Cycle Gear to buy a tire for a friend, the staff was rude and lacking in knowledge when it came to tires anyway. Found the tire we needed, it was a tube tire WAY over priced. They were the only place in town on a Saturday to buy one. The tub tire we purchased didnt come with a liner, nor did it come with a tube. The entire tire with the purchase of a tube was over $300.00 for a brand tire we never heard of and we changed it ourselves. (They dont change tires there, besides we couldnt afford it after paying over $300). BTW the friend we bought the tire for was riding to Wisconsin, the tire we just paid over $300 for never even made it as far as Illinois before it blew out.PS The reason I gave it one star is because it wouldnt let me post it otherwise
Very helpful staff.
Really cannot stand the management at this location. All the sales people are nice and cool but the manager is the worst for real
Awesome place the customer service is outstanding
Great place for motorcycle gear
New place so still has new feel, great products!! Reasonable price
Not the place to grab a quick replacement battery for your bike. More of a speed shop and apperal place
Went there wanting to look at 6 helmets I found to my liking on Cycle Gears website... This store had NONE of them. Im not talking about specific colors or graphics (which I could order,) Im talking about models. And these are not unpopular brands or models. HJC RPHA series (which is their top of the line series)... I wanted to check out the RPHA 11, 70, & 90... None of them. The AGV K5 S... Nope. The Bell Race Star...Nope. The Bell SRT Modular... Nope. What a waste of a 45 min ride... I wont be back.
Knowledgeable staff Great place larg selection
GREAT selection and prices, way more inventory than the Baton Rouge location,Score? 5 flaming wheelies!
Friendly, helpful and knowledgeable staff. Pricing is about standard.
Really limited selection, and they refused to let me make a purchase without giving them all my info. It was obnoxious, and it took forever.
Fantastic! MNG is great
Friendliest staffed cycle gear ever !
Their workers are amazing
Nice attention friendly environment
Great service
Great place nice people
Excellent customer service
Very knowledgeable staff.
Great selection, great employees
Huge selection of motorcycle accessories in the very small setting